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Customer Service Support Jobs

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  1. Customer Service / Support

    Newcastle Upon Tyne | £18,500, Health, Pension, Dental, Bonus | From Excelerate Selection Limited

    Are you a step above the rest when it comes to your customer service skills? Would you like to work in a dynamic fast paced environment? Role: Customer Service Support Representative Type:... Permanent Location: Newcastle Salary: £18,500 + Benefits Package We are urgently looking for a number of customer service / support representatives to provide telephone, email and written support to a major automotive brand based here in the UK. We are looking for people with experience working in a customer support / help desk environment who are used to dealing with multiple issues at any ... industry is a bonus As a customer service support representative you will be given the opportunity to work in a growing support team and receive industry related training to assist you in developing your...

  2. Customer Service Support

    Bagshot | 18500 | From Mulberry Recruitment Limited

    What we're really looking for: someone who is used to working to sales targets and has a passion for delivering fantastic Customer Service. It doesn't matter if this is from an office or... retail background, as long as they show a positive and enthusiastic approach to their work. Customer Support Advisor - Role Details and Hours Role: Customer Support Advisor Location: Bagshot Hours: 37.5 hours per week Salary: £18,500 pro-rata + Quarterly performance bonus (up to 25% of salary) + Excellent Benefits Start: ASAP Shifts The Customer Support Centre is open 7 days ... (20:00) where required to cover staffing shortages. Key skills Excellent telephone manner Proven sales experience (essential) Proven Customer Service experience Flexibility to work shifts...

  3. Head of Services – Customer Support

    Berkshire | Up to £75,000 per annum | From Proprius Recruitment

    Head of Services – Customer Support Up to £75,000 + excellentbenefits & bonus Warwick or Wokingham Customer Support /Customer Service / Incident Management / Service Request Management... it moving. And that’swhy they require individuals with excellent customer support skills to maintainthe trust they’ve developed over the years with their customers. As Head ofService for Customer support: · Youwill be accountable for delivering effective support services to customers withinthe organisation and with strategic partners. · Usingtraditional IT language, you’ll take control of end-to-end incident managementand service request management amongst others. And you’ll lead the first andsecond line support resources (Service Desk, Desktop, VIP etc). · You’llactively manage...

  4. Head of Services – Customer Support

    Warwickshire | Up to £75,000 per annum | From Proprius Recruitment

    Head of Services – Customer Support Up to £75,000 + excellentbenefits & bonus Warwick or Wokingham Customer Support /Customer Service / Incident Management / Service Request Management... it moving. And that’swhy they require individuals with excellent customer support skills to maintainthe trust they’ve developed over the years with their customers. As Head ofService for Customer support: · Youwill be accountable for delivering effective support services to customers withinthe organisation and with strategic partners. · Usingtraditional IT language, you’ll take control of end-to-end incident managementand service request management amongst others. And you’ll lead the first andsecond line support resources (Service Desk, Desktop, VIP etc). · You’llactively manage...

  5. Customer Service/Support Advisor

    Hertford | From £15,000 to £17,000 per annum | From Recruitability

    Job Title: Customer Support Advisor Salary: £15,000 - £17,000 pa (depending on experience) Location: Hertford Term: Permanent My client are looking for a Customer Support Advisor... to work within their successful business providing a service to customers over the telephone. The role of Customer Support Advisor: You will be required to provide a telephone based customer support and sales service to clients and potential clients most of whom will have medical conditions.  · To answer incoming customer calls and provide support and guidance to ... · Respond to any “contact us” enquiries from customers received by e-mail or telephone · General administrative duties as required To be considered for the role of Customer Support...

  6. Customer Service Sales Support

    Liverpool | £16000 - £17000 per annum + Bonus related OTE | From Richmond Knightley

    Our client is looking to recruit a new member for their Customer Service Sales Support team, based in the Knowsley area of Liverpool. Due to record sales, rapid growth and expansion, several... opportunities have been created to come on board with the company as part of the Customer Service Sales Support staff. If you are interested in a role as member of our client's Customer Service Sales Support team, and are available for work in the Liverpool area, please read below for further details. Job title: Customer Service Sales Support Salary: £16,000 - £17,000 + Bonus related OTE ... work alongside their growing Trade sales team to support the aftersales service, and build close relationships with their Trade dealers and owners. Main duties include: *To contact each customer to...

  7. Customer Services & Business Support

    Clevedon | From £45,000 to £50,000 per annum | From Key Personnel Management Ltd

    Head of Customer Services and Business Support Location:- North Somerset Our client are the UK's most innovative IT and business process service provider, transforming the way our clients deliver... the Customer Services and Business Support teams and to manage the client relationship. The Customer Services & Business Support role will also measure the Operational performance against a range ... challenge and question current standards and procedures in order to drive continual enhancements. They will have a broad knowledge of customer support and services along with previous experience in ... services to their customers through the use of strategic, affordable, shared service platforms. Working for both the public and private sector, the business has earned a strong reputation and hold...

  8. German Speaking Customer Service Support

    Brighton | £9 per hour | From Solutions 2 Recruitment

    German Speaking Customer Services Support Hourly rate £9 per hour (plus Holiday pay) Hours 9 – 5.30 Monday to Friday Up to 8 weeks temp booking Temporary role in lead up to large conference in... Germany – must be fluent in German as you will be speaking to clients coming to the Event to make sure all the arrangement and support they need are in place. Accurate up date of the data CRM system There will be training on all the company support services and products – this is a friendly busy professional  team, requiring ability to speak German to business level and communicate with clients ... posted as www.totaljobs.com/JobSeeking/German-Speaking-Customer-Service-Support_job62216412 ...

  9. Senior Customer Services Support

    Nottingham | £7.5 per hour | From Office Team

    The Role OfficeTeam are currently recruiting for a Senior Customer Services Support Assistant on behalf of our client based in Nottingham . The role will be to look after the clients Key... Customer Services and ideally dealing with key accounts previously . As a Senior Customer Services Support Assistant you will have an excellent telephone manner, be patient, organised and switched on ... packages such as Excel, Outlook and Internet Explorer. The Company OfficeTeam are currently recruiting for a Senior Customer Services Support Assistant on behalf of our client based in Nottingham. Our ... www.totaljobs.com/JobSeeking/Senior-Customer-Services-Support_job62132050 ...

  10. Customer Service Representative - Technical Support

    Worcester | | From Air Products

    At Air Products we've been helping our customers to become more productive, energy efficient and sustainable for more than 70 years. With our atmospheric, process and specialty gases, performance... Support Representative to join our successful team based in Worcester. This is an excellent opportunity for driven individuals to develop your career with Air Products. Customer Service Representative - Technical Support - Responsibilities: Call handling and resolution of all customer enquiries on a first time basis; Effective diagnosis of technical problems and liaison with internal/external ... ; Carrying out any reasonable task as requested by the appropriate authority. Customer Service Representative - Technical Support - Requirements: Excellent communication, good IT and telephone...

  11. Customer Service / Support Centre Manager

    Bedford | Good Salary, Great Prospects | From Plumb & Parts Center – part of Wolseley UK

    Based Marston Gate, Ridgmont Bedford As Customer Support Center Manager, working for two of our strong trading brands Plumb Center and Parts Center - you ll oversee the workings of... results and rewards go hand in hand. For more details and to apply for this Customer Service/Support Centre Manager position, click on the Apply button below. If you re not already logged in ... personal performance targets and deliver high levels of customer service overall. A strong leader with excellent motivation and communication skills, you ll be able to demonstrate the skills required to manage an operation of this size and scope, evidenced by a proven history in a sales or customer service management position. If you can also bring the ability to design, lead and drive...

  12. Customer Services & Sales Support Executive

    Wokingham | From £24,000 to £26,000 per annum | From Sycamore Recruitment

    Our client, a successful brand situated in Wokingham is now seeking a Customer Services and Sales Support Executive to join them on a permanent basis. The Role: • Provide an effective interface... confidentiality This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services--Sales-Support-Executive_job62287803 ... between the client and its customers. • Purchasing of materials from UK suppliers to support UK and Irish business • Works order management – sales/purchasing/warehouse • Support internal/external ... levels and profiles. • Act as point of contact for pre and post sales technical / product support. • Liaise with the Operations team in resolving technical and supply queries / problems. • Manage...

  13. Customer Services/Techincal Support Advisor

    Milton Keynes | From £16,000 to £19,000 per annum | From Retail Merchant Services

    Based in Central Milton Keynes -  Retail Merchant Services  is the fastest growing and largest independent merchant services provider in the UK. Over 36,000 businesses use our Chip & PIN Terminals... and ROI, you will be expected to take inbound calls from customers to provide an excellent service and handle a manner of enquiries of a technical nature and more importantly understanding their needs ... the telephone Act on their own initiative, within set guidelines to support customers. · Able to take ownership of issues through to resolution, escalating to management where appropriate · Capable of turning around a confused or angry customer Previous experience dealing with inbound calls in a customer services environment would be ideal but not essential.  We are looking for...

  14. Customer Service / Technical Support Advisor

    Worcester | £16500 pa | From Recruitment Genius Ltd

    This award winning internet, domain names and hosting company currently have an exciting opportunity for a confident and customer focused Customer Care Advisor to join their expanding team. You will... supporting their customers with their websites, email accounts and hosting packages answering queries and resolving issues both by phone and email. This can include general customer service and billing enquiries, enquiries regarding information about packages that they offer, along with providing support on and resolving more technical issues. Some of the responsibilities will include: - Being ... this is not essential - Previous customer care or technical support experience Key Competencies: - Providing World Class Customer Care - Delivering Business Results, performing to target...

  15. Field Service Customer Support Engineer

    Heathrow | £35,000 - £40,000 + Attractive Benefits | From 4exmilitary

    Demob Job Reference: J1444 Job Title: Field Service Customer Support Engineer Location: Heathrow, Luton, Bristol, Birmingham, Manchester, Newcastle Salary: £35,000 -... turnkey solutions to their prestigious blue chip client base across the UK, Europe, Middle East and Africa. Due to continued development and expansion they now require a Field Service Customer Support ... frontline technical support over the telephone to engineers and customers. - Provide accurate service documentation for site visits. - Deliver effective on-site specialist training and technical support to ... for travelling to customer sites carrying out the installation, service, maintenance and repair to a range of printing machinery. Candidates wishing to apply must be towards travel and staying away from...

  16. Technical Support Analyst /Customer service engineer

    Poole, Dorset | From £16,000 to £22,000 per annum | From Stafford-Sharp Associates

    Our Client is seeking a technically savvy, customer focused Technical Support Analyst, to provide technical problem solving and support to its customers. The successful candidate will act as a... customer advocate building relationships, and providing support or advice on Products /Software of a technical nature. The Technical Support Analyst /Customer service engineer is responsible for ... customer service and proactive user assistance is the key to its success. The mission of the Technical Support/ Customer service engineer is to delight our customers via all aspects of the service and support experience. Primary Responsibilities: · Provide courteous, efficient, and professional customer service to customers over the phone and email with continued follow up until resolved...

  17. Customer Support / Service Delivery Analyst - ITILv3

    City Of London | £30k - £35k pa + Pension, healthcare | From DP Connect Limited

    Customer Support / Service Delivery Analyst - ITILv3 A Customer Support / Service Delivery Analyst is required for a Customer Support team within a cutting edge payments company. The Customer... resolution). This role would suit someone who has a background of IT Support and is looking to develop their career in Service Delivery, and it is essential that the suitable Customer Support / Service Delivery Analyst has an ITIL v3 Foundation certification; ITIL v3 Expert certification would be of benefit but is not mandatory The successful Customer Support / Service Delivery Analyst will assist the Service Management team in the coordination of resolver groups, front line teams, customers and other groups in response to BAU exceptions and enquiries. The Customer Support / Service...

  18. Trainer - Software, Customer Service, Training, Support

    Epsom | £20000.00 - £27000.00 per annum + Benefits | From Think IT Recruitment

    Trainer - Software, Customer Service, Training, Support. As one of the Software Trainers, you will join a distinguished Software House, who deliver bespoke IT solutions to a global market. Working... Provide phone and email support to clients Essential Skills: Excellent presentation skills Ability to explain technical concepts and issues to a non-technical audience Highly customer focussed Proven team player As a recognised market leader in their field, this a fantastic opportunity to joining a growing team of Customer Service specialist, ensuring customer satisfaction and retention ... . This job was originally posted as www.cwjobs.co.uk/JobSeeking/Trainer---Software-Customer-Service-Training-Support_job62247726 ...

  19. Trainer - Software, Customer Service, Training, Support

    Epsom | £20000.00 - £27000.00 pa + Benefits | From Think IT Reruitment Ltd

    Trainer - Software, Customer Service, Training, Support. As one of the Software Trainers, you will join a distinguished Software House, who deliver bespoke IT solutions to a global market. Working... * Provide phone and email support to clients Essential Skills: * Excellent presentation skills * Ability to explain technical concepts and issues to a non-technical audience * Highly customer focussed * Proven team player As a recognised market leader in their field, this a fantastic opportunity to joining a growing team of Customer Service specialist, ensuring customer satisfaction ... within an established team of Trainers providing training and ongoing support to users of bespoke software. Responsibilities: * Delivering classroom-style, pre-prepared training sessions for...

  20. Customer Support / Customer Service Manager - Games Studio - Cambridge

    Cambridge | £Neg + Excellent Benefits | From Guru Careers

    Customer Support / Customer Service Manager - Games Studio - Cambridge A Customer Support Manager / Customer Service Manager is needed to join one of the world’s largest independent Online Games... the very forefront of the online games industry, developing and publishing mini games and leading titles interacted by millions worldwide! Joining as a Customer Support Manager / Customer Service ... “gets” what customer service is all about, with the ability to go the extra mile to deliver it! To qualify... You should be a Customers Support Manager / Customer Service Manager / Customer Support ... : Customer Support Operations Manager, Operations Manager, Senior Customer Service Team Leader, Customer Service Team Leader, Operations Manager, Team Leader, Customer Service Manager, Senior Team Leader...

Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.