My client is one of the UK’s largest and fastest-growing software companies. They're about to open a new office in Birmingham right in the heart of the City, and are looking for a number of... are met, keeping customers informed of progress of their issue.
- Performing and completing all aspects of Support service (telephone calls, web incidents, voicemails, call backs, e-mails etc) to ... ambitious graduates to join their Customer Support Team.
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- Ensuring an exceptional level of customer service and that satisfaction is met at all customer touch points.
- Educating customers in use of self-help resources, such as knowledge...