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Customer Service Support Jobs

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  1. Senior Customer Service - Support

    Stocjton-on-Tees | £16000 - £18500/annum | From Talent Match / Cactus Frontline

    This leading Retail bank is seeking Customer Service Advisors to support the Customer team through a mix of direct customer contact and administration. Working in a highly progressive business.... The office is also in a great location with excellent transport links. As a Customer Service Support Advisor you will: * Support the work of the Customer Services Team, processing data and dealing ... targets. The ideal Customer Service Support Advisor will hold the following skills and experience: * Previous experience within an administration or customer service background. * Excellent ... personally and professionally within a highly professional business environment. Customer Service Support Advisors will be expected to work a 35 hour week over 5 days across these times including some...

  2. Senior Customer Service - Support

    Stockton-On-Tees | £16000 - £18500/annum | From Talent Match / Cactus Frontline

    This leading Retail bank is seeking Customer Service Advisors to support the Customer team through a mix of direct customer contact and administration. Working in a highly progressive business.... The office is also in a great location with excellent transport links. As a Customer Service Support Advisor you will: * Support the work of the Customer Services Team, processing data and dealing ... targets. The ideal Customer Service Support Advisor will hold the following skills and experience: * Previous experience within an administration or customer service background. * Excellent ... personally and professionally within a highly professional business environment. Customer Service Support Advisors will be expected to work a 35 hour week over 5 days across these times including some...

  3. Customer Service Support

    Felixstowe | Competitive | From Pure Resourcing Solutions Ltd

    Pure Resourcing Solutions are delighted to be recruiting for a Customer Services Administrator on behalf of a successful business at their Felixstowe office. Duties and responsibilities will... procedures and reporting all issues which impact on operation and customer service levels - Challenging current methods of service delivery identifying, recommending and implementing improvements - Keeping up to date with customer services best practice to improve customer satisfaction and reduce costs - Working closely with Operations and other internal departments to ensure that customer expectations can be met and where possible exceeded - Work with the Senior Commercial Managers to support day to day customer account management - Ensuring compliance to all policies, procedures...

  4. Customer Service & Support Assistant

    Tamworth | £16500/annum £16,500 per annum | From Candidate Source

    An exciting full time opportunity has arisen for a Customer Service and Support Assistant to join the UK`s largest online retailer of trophies, medals and awards. Due to continued growth and... success, the company is pleased to announce this new vacancy on its Customer Support Team based in Tamworth, Staffordshire. As Customer Service & Support Assistant your duties will include ... enquiries and product advice. An ideal Customer Service & Support Assistant will hold the following skills and experiences: • Proven previous history of customer service and complaint handling experience. • Have worked in a customer service or sales environment. • Ability to work as a part of a multitasking team within a busy environment. • Ability to demonstrate excellent verbal and written...

  5. Customer Service & Support Assistant

    Tamworth | £16,500 per annum | From Candidate Source Ltd

    An exciting full time opportunity has arisen for a Customer Service and Support Assistant to join the UK`s largest online retailer of trophies, medals and awards. Due to continued growth and... success, the company is pleased to announce this new vacancy on its Customer Support Team based in Tamworth, Staffordshire. As Customer Service & Support Assistant your duties will include ... enquiries and product advice. An ideal Customer Service & Support Assistant will hold the following skills and experiences: - Proven previous history of customer service and complaint handling experience. - Have worked in a customer service or sales environment. - Ability to work as a part of a multitasking team within a busy environment. - Ability to demonstrate excellent verbal and written...

  6. Customer Service / Administration Support

    East Grinstead | From £15,500 to £15,500 per annum | From Lloyd Recruitment

    Customer Service / Administration Support East Grinstead Salary £15,500 Lloyd Recruitment are working with a lovely local company who are seeking Customer Service Team member. You would be... hour week with weekend work. The main duties · Assisting customers with queries · Taking bookings for our services · Cash handling and reconciliations are involved - Although it is ... a good standard of education. · Excellent customer service · Full clean driver’s license and car Unfortunately, due to the high volume of applications, we are only able to contact shortlisted candidates This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Administration-Support_job62370341 ...

  7. Support Advisor/Customer Services

    Reading | £7.50/annum opportunities for overtime | From Brookstreet UK

    Brook Street is currently working on behalf of our Client to recruit a ongoing temporary Support Advisor/Customer Services based in Reading Role Overview Support Advisor - Customer... Services Key tasks/principal accountabilities. - Deal with day to day tasks, problems, processes and activities - Contribute to the delivery of team targets and objectives through daily work - Respond to requests for information - Adhere to customer service standards - Build constructive relationships within the team Behaviours - Delivering Environmental Outcomes - To ... - to provide the best customer service. - Put our customers at the heart of everything we do - Actively seek customer feedback, listen and agree action - Take ownership of customer problems...

  8. Customer Services / Sales Support

    Evesham | £18000 - £20000 per annum | From Hewett Recruitment

    Customer Service Representative / Sales Support An experienced, professional and commercially aware Customer Service Representative who is proactive as opposed to reactive is required to join this... expanding team and company. As a key part of a highly effective customer services team, after a period of time this role will also have the added dimension of making outbound calls and will require ... and building relationships *Working with and supporting the external sales team *Investigating alternative solutions in order to meet customer expectations Essential skills and experience: *Previous experience in an office based Customer service / Sales Administration role is essential *A proactive and self-motivated individual *A demonstrable natural drive and confidence to succeed within a sales...

  9. Customer Service Support

    Chessington | £18000 - £20000/annum | From Faith Recruitment

    Customer Service Support Chessington £18,000 - £20,000 per annum 9-12 month Maternity Cover My client is currently looking for an experienced customer service administrator to join... their friendly and close-nit team in Chessington on a contract basis. The role will be a mixture of phone based and administrative work and excellent and thorough customer support skills are key to this role. Responsibilities will include: To provide support for any sales enquiries from customers or team members Be a point of contact for initial and ongoing enquiries from the sales team or clients Support to the team with any administrative tasks Provide accurate sales quotations as and when required Send out information to customers Carry out any other support duties when required...

  10. Customer Support Service Manager

    Basingstoke | - £40k-£50k | From AES TECHNICAL & EXECUTIVE CONSULTANTS

    Customer Support Service Manager Competitive Salary C£40/50K + Bens + Bonus MS 912576 Based Basingstoke – Berkshire My Client a well-established leader in their field of Clinical... Engineering support provided to customers through distributors or third-party providers. · Maintain accurate installed base records · Coordinate the efficient running of the Service Centre ... days please assume you have been unsuccessful on this occasion. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Support-Service-Manager_job62462497 ... Diagnostics are recruiting for a Customer Services Manager based in the Basingstoke office. This role is responsible for a team of 38 split into Application Specialists (Field & In-House), Field...

  11. Customer Service - Product Support

    Loughborough | - £20k | From JR Personnel

    JR Personnel is an employment agency, acting on behalf of a client who is looking for a Customer Service – Product Support specialist. Providing product related support for products and... services by answering customer technical enquiries, via telephone, email, fax or mail. Role profile: •Proactively develop specialist knowledge of primary and secondary business units through regular interaction with stakeholder departments and suppliers •Provide customers clear and timely product support •Accurately record pertinent information gathered from suppliers ... the business needs Essential criteria: •Experience working in a multi-channel customer service environment •Science related degree or equivalent qualification •Experience in Microsoft...

  12. Customer Services / Sales Support

    Evesham | £18k - £20k pa | From Hewett Recruitment

    Customer Service Representative / Sales Support An experienced, professional and commercially aware Customer Service Representative who is proactive as opposed to reactive is required to join... this expanding team and company. As a key part of a highly effective customer services team, after a period of time this role will also have the added dimension of making outbound calls and will ... customers and building relationships * Working with and supporting the external sales team * Investigating alternative solutions in order to meet customer expectations Essential skills and experience: * Previous experience in an office based Customer service / Sales Administration role is essential * A proactive and self-motivated individual * A demonstrable natural drive and confidence to...

  13. Customer Service/Support Administrator

    Winsford, Cheshire | | From Hays

    A well established company; experts in energy, technical and facilities management services has created a new opportunity for a customer service/support administrator to join their team based in... Winsford on a long term interim basis with a possibility to go permanent. With a high level of integrity, this customer service/support administrator job will have a busy and varied work load ... -contractors Updating bespoke database Collating accurate reports Customer service and complaints handling Ad-hoc administration duties You will have a proven track record in customer service or support ... applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-ServiceSupport...

  14. Support Advisor/Customer Services

    Reading | £7.50 per annum + opportunities for overtime | From BROOK STREET BUREAU - Reading

    Brook Street is currently working on behalf of our Client to recruit a ongoing temporary Support Advisor/Customer Services based in Reading Role Overview Support Adviser - Customer Services ... requests for information - Adhere to customer service standards - Build constructive relationships within the team Behaviours - Delivering Environmental Outcomes - To focus on environmental outcomes as the driver for everything we do. - Act in the interest of the natural environment. - Help colleagues and partners achieve their goals. - Serving Our Customers - to provide the best customer service. - Put our customers at the heart of everything we do - Actively seek customer feedback, listen and agree action - Take ownership of customer problems regardless of the cause. - Put...

  15. Customer Service Support

    Llanwern | £19373 - £28183/annum | From Tata Steel

    Customer Service Support Llanwern, Newport, South Wales Salary Band £19,373 - £28,183 + Benefits Tata Steel is one of the world’s top ten steel producers. The combined group... conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. We are currently looking to recruit a Customer Service Support person at our Llanwern, Newport site in South Wales. Reporting to the Customer Service Manager and The jobholder will be responsible for ensuring customer orders are placed Right First Time to the agreed Business Deadlines to maximize customer satisfaction. To be considered for this position you should have a solid educational background, be numerate and have good written and verbal English skills. In addition, you will...

  16. Customer Service Support

    Leeds | £18,000 per annum | From The Phoenix Partnership

    Customer Service Support The Company TPP are a market leading UK-based company dedicated to providing innovative software solutions to the UK healthcare industry and after 17 years... work for a growing company, with a unique culture? Are you outgoing and do you enjoy a challenge? Are you driven to provide first class customer service? If so, then TPP wants to hear from you. TPP’s Customer Service Support team are r esponsible for providing support to SystmOne users and are responsible for the following tasks: Providing over the phone training support for SystmOne ... for detail Professional telephone manner and great communication skills Ability to work well under pressure and ready for a challenge Previous customer service and/or helpdesk experience...

  17. Sales Support/Customer Service

    Camberley | £26000/annum | From Huntress Group

    Title: Sales Support/Customer Service Location: Camberley Salary: £26,000 The Role You will support and provide excellent service to both internal and external customers. You will take... responsibility of processing orders, manage, communication and resolve issues regarding stock availability. You will provide admin support to ensure that all pricing is received and you will be required to provide monthly reports and identify key issues, opportunities and improvements. You will support sales where necessary and build strong and effective relationships. Who we're looking for The successful candidate will have a minimum of 2 years experience working in a customer service environment. You will be customer focused and have excellent administrative skills. You will have...

  18. Helpdesk Support/ Customer Service

    Ipswich | £15000 per annum | From Pure Resourcing Solutions Ltd

    Pure Resourcing Solutions are delighted to be recruiting for a Helpdesk Support/Customer Service Administrator to join a market leading business at their office on the outskirts of Ipswich town... centre. Duties and responsibilities will include: - Asnwering and responding to repair/technical calls and emails from customers - Updating details on inhouse system and following up by emailing customer updates, booking collections and logging on manufacturer online systems - Booking in of customer units - Liaising with customers at all stages of the repair process - Preparing quotations. - Purchasing of parts for repairs. - Maintaining and updating reports (Excel Spreadsheets) To be considered for this role you will be numerate, literate, have good communication skills...

  19. Customer Service - Technical Support

    Stevenage | - £18k | From LCN

    At LCN.com, everyone works together to accomplish their goals; both business and personal. We encourage everyone to develop their ideas and share their passions whilst helping us to develop... amazing, innovative products. We currently have a position in Customer Support. This is an opportunity to join a vibrant, energetic team of Customer Support Advisors. The department has ... and with an excellent telephone manner and the ability to work under pressure yet still retain a calm demeanor. Reporting to the Customer Services Team Leader you will need to be happy to work ... www.totaljobs.com/JobSeeking/Customer-Service---Technical-Support_job62404085 ...

  20. Customer Service Support

    Ringwood | £21000/annum | From Team Jobs

    Are you passionate about food and drink, seeking an exciting new Customer Service Support opportunity that involves being the internal face to business customers, maintaining regular contact, order... customers. You will need to be naturally passionate and enthusiastic about your work with drive and determination to work on your own initiate, as well as being proactive and tenacious! Requirements: *Customer service experience is essential, preferably within the foodservice industry *Excellent telephone manner, well spoken with strong interpersonal and rapport building skills *Must be computer ... working relationship with every customer, ensuring they are contacted monthly (minimum) *Contacting international sales leads and enquiries *Taking and processing orders and upselling where...

Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.