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Customer Service Support Jobs

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  1. Customer Service Advisor - Project Support

    Coventry | £15k - £19k pa + benefits | From Big Red Recruitment Midlands

    Customer Service Advisor - Project Support This is an exciting opportunity for a Trainee/Graduate with excellent customer service to join a growing and successful organisation that are looking to... opportunity please send in your CV or call Niki for more information. Interview dates have been booked so please do not hesitate to get in touch. Customer Service Advisor - Project Support Coventry, West ... , business, customer service advisor, customer service adviser, project support, project administration, business support, application support, IT, support, support engineer, 2nd line support, 1st line support, 2nd level help desk, support engineer, customer service, help desk, customer support, managed service, customer information, project administration, project support, project coordination...

  2. Customer Service / Operations Support

    Stevenage | £10 - £12 p hour | From E-Recruiter Ltd

    Customer Service / Operations Support- Stevenage - £12 per hour Start this week My client a market leading web hosting company based in Hertfordshire are looking to add to their operations team... with an urgent Contractor , with the ability for the right candidate to start this week. The day to day responsibilities of the Customer Service / Operations Support role include: * *Answering ... with the service they have received. It is essential the candidate for the Customer Service / Operations Support role has: * * Experience of working in an operations or support based role ... being arranged, please contact Matthew Poole on Phone number removed or email Email address removed Customer Service / Operations Support- Stevenage -£12 per hour ...

  3. Administrator / Customer Service Support

    Corby | £19,177 - £27,693 + Benefits | From networx Ltd

    Administrator / Customer Service Support Corby, Northamptonshire (Commutable from Kettering, Wellingborough, Northampton) Salary £19,177 - £27,693 + Benefits Our client is one of the... recruiting for a Customer Services Support based at the Corby site. The purpose of the jobholder is to support the front office customer service department with all aspects of administration. To provide and validate data and information for customer orders to maximise customer satisfaction. The key responsibilities for this role will include the following; - Order Entry: To manage and execute all the parameters associated with order management ensuring compliance within policies (i.e. rules of engagement, product policy, credit, capacity, PO, compliance with customer requirements...

  4. Administration / Customer Service Support

    Basingstoke | £17k pa + Benefits | From Resource Management

    Administration / Customer Service Support Basingstoke Permanent From £17,000 An exciting opportunity has arisen for enthusiastic individuals to join our Basingstoke office. The purpose of the... role is to provide Administration / Customer Service Support to the business. As the UK's leading provider of Group Income Protection my client has the size and scope to offer outstanding careers and exceptional benefits. They are the leaders in their field and bring financial security to over 1.8million people in the UK and insure more than 40% of FTSE 100 companies. Requirements * Experience within a Customer Service role * Excellent written and verbal communication skills are essential * Minimum of 4 GCSE's including English and Math grade C or above (or equivalent...

  5. Customer Service and Support Engineer

    Buckinghamshire | Please call for details | From Encore Technical Solution

    Encore Technical Solutions (Automotive, Engineering & Technical Recruitment) are currently recruiting for a Customer Service and Support Engineer in Buckinghamshire Job Description For Vacancy... Job Position: Customer Service and Support Engineer Reporting To: UK Customer Service and Support Team Leader Job Status: Permanent Job Summary: Provide technical support for customers ... experience in a customer service role within a capital equipment environment and experience of supporting predominantly overseas install base. * Customer focused, technical orientated engineer with ... technologies. * Considerable experience in a customer service role and extensive experience of supporting SE Asia install base. * International experience/exposure. Subsidiary Elements: * Support Sales...

  6. Customer Service Support Engineer

    Falmouth | C£30K | From Print Upsell L X-Post

    Highly regarded manufacturing company based in Falmouth, Cornwall are looking to recruit a permanent Support Engineer. Purpose of job: Provide effective technical solutions to customers, sales... teams, group companies and distributors in relation to the function, performance, maintenance and the use of company products supplied to and commissioned by them. Interpret customer product requirements; specify, quote within the timescale and margin specified. Assist in providing service, repair and loan solutions and entering enquiries into IT system. Experience Educated to HNC level (or equivalent experience) in an Electronic/Electrical/Mechanical Engineering discipline - Electronic/Electrical/Mechanical Engineering background - Broad product knowledge - Product...

  7. Customer Service and Business Support Assistant

    Kettering | Neg | From Recruitment Genius Ltd

    Highly successful private company - Oundle based - seeks an exceptional individual. This is a challenging role involving Buying, Expediting, Customer Service and Business Support - you will... you have any of the above skills they would like to hear from you. By developing intimate relationships with international suppliers and customers, you will help deliver an exemplary standard of customer service. In addition to computer literacy, and a high level of numeracy, the successful candidate will possess excellent inter-personal and listening skills, and will demonstrate flexibility, integrity and a mature working style. An additional European language would be an advantage to support their growing European business. They would also be interested to hear from recent Graduates...

  8. Customer Service and Business Support Assistant

    Corby | Neg | From Recruitment Genius Ltd

    Highly successful private company - Oundle based - seeks an exceptional individual. This is a challenging role involving Buying, Expediting, Customer Service and Business Support - you will... you have any of the above skills they would like to hear from you. By developing intimate relationships with international suppliers and customers, you will help deliver an exemplary standard of customer service. In addition to computer literacy, and a high level of numeracy, the successful candidate will possess excellent inter-personal and listening skills, and will demonstrate flexibility, integrity and a mature working style. An additional European language would be an advantage to support their growing European business. They would also be interested to hear from recent Graduates...

  9. Customer Support / Service Delivery Analyst - ITILv3

    City Of London | £30k - £35k pa + Pension, healthcare | From DP Connect Limited

    Customer Support / Service Delivery Analyst - ITILv3 A Customer Support / Service Delivery Analyst is required for a Customer Support team within a cutting edge payments company. The Customer... resolution). This role would suit someone who has a background of IT Support and is looking to develop their career in Service Delivery, and it is essential that the suitable Customer Support / Service Delivery Analyst has an ITIL v3 Foundation certification; ITIL v3 Expert certification would be of benefit but is not mandatory The successful Customer Support / Service Delivery Analyst will assist the Service Management team in the coordination of resolver groups, front line teams, customers and other groups in response to BAU exceptions and enquiries. The Customer Support / Service...

  10. Customer Service / Support Representative / Complaints Handler

    Luton | £18,000 + Health, Pension, Dental, Bonus | From Excelerate Selection Limited

    Are you a step above the rest when it comes to your customer service skills? Would you like to work in a dynamic fast paced environment? Role: Customer Service Support Representative/Complaints... Handler Type: Permanent Location: Luton Salary: £18,000 + Health, Pension, Dental, Bonus We are urgently looking for a number of customer service / support representatives/complaints handler ... (preferably in the automotive industry) who are used to dealing with multiple issues at any one time. The responsibilities for the Customer Service Support Representative/Complaints Handler will include ... /Excel * Full UK driving licence * Exposure to the Automotive industry is a bonus As a Customer Service Support Representative/Complaints Handler you will be given the opportunity to work in...

  11. Ict Service Delivery Officer / Customer Site Support

    North London | £30-35, 000 | From XL Recruitment (UK) Ltd

    ICT SERVICE DELIVERY OFFICER / CUSTOMER SITE SUPPORT / IT SERVICE DELIVERY Basic Salary £30-35,000 / £5,000 Car / Car Allowance / Fully Expensed / Private Healthcare / 5% Pension / Free Parking /... Service - Operate as Escalation Point for all Customer Issues & Queries - Accountability for the End-to-End Process of all New Site & Office ICT Set-Ups. - Listening to Customer's Feedback on the IT Service at Face-to-Face Client Meetings - Attending Customer Sites, Providing Support to Resolve Customer Technical Issues - Attending Sites & Offices, working with Project Managers, Site ... the continued growth of their ICT Department and Helpdesk Function, they are now looking for a Service Delivery Officer to join their Helpdesk Support Team of 24 Staff and be responsible for Regular...

  12. Client Support Co-ordinator / Customer Service Advisor

    Stoke-On-Trent | £18k - 20k per year + Benefits | From Uniting Ambition

    Customer Service / Client Support Co-ordinator Shifts Monday - Friday between 6am - 10pm. Up to £20,000 p/a + great benefits This is an exciting opportunity for someone with excellent... information to clients * Communicate with developers & technical teams during issue investigation What do you need? * Experience in a fast paced Customer Service or Support position * Proactive Team ... culture, where colleagues are both motivated and valued! If this sounds like the career move for you, apply using the button below! Key words; helpdesk , Support analyst , service desk , customer service , software support , technical support , 1st line , IT, telesales , customer advisor , administrator Call Send SMS Call from mobile Add to Skype You'll need Skype Credit Free via Skype ...

  13. Support Desk Agent - Customer Service - HighTraffic

    West London | £25k - £35000.00 pa | From Claremont Consulting Ltd

    Support Desk Analyst - Customer Service - Service Desk Support- SLA's - KPI's - High Traffic Environment WHY: The primary purpose of the role is to; * Provide effective customer... and ability to work well with others * Excellent oral and written communication skills * Previous customer service experience * Good problem solving skills with the ability to handle constantly changing ... & KPI's Preferred Skills and Abilities: * Previous help desk / customer service experience * Able to work with limited supervision * Resilient and able to work under pressure * Sound technical ... support in resolving technical queries, including; oDealing with technical queries via both telephone and email oSupporting a variety of clients in the prompt resolution of issues, ensuring all...

  14. Inbound Customer Service Advisor - Product Support

    Huddersfield | Competitive plus Benefits | From Mamas & Papas Limited

    Are you an experienced Inbound Customer Service / Product Support / Technical Support Advisor? Do you have a strong customer focused and proactive approach to your work? Can you think outside... of the box and remain calm under pressure? If so, then we would like to talk to you about an exciting opportunity in our Huddersfield based Support Centre. The Person As a Product Support Advisor you will be an experienced Customer Service professional. Having worked in either a face to face retail environment or an in-bound call centre, you will have a resilient nature and will be able ... ensure consistency of service. *Accurately recording all customer enquiries within the Quality Framework Standards. *Ensuring effective communication with Customer Care Team Manager with regards to...

  15. French Speaking Technical Support Customer Service Adviser

    Newcastle Upon Tyne | 18.25k to 18.25k per year GBP | From Jobs@Pertemps (Newcastle)

    Our client is a strong INTERNATIONAL organisation, who actively encourage FUN, CREATIVITY and TEAM SPIRIT! They provide the fuel needed for SME's to drive their businesses forward. The... the ability to converse with customers of all levels and tailor your approach to suit. As a member of an established team, you will actively look to support your colleagues and assist them in reaching ... education or work experience - Strong Customer Service experience is required - The ability to demonstrate effective problem solving skills The benefits: - Starting Salary of £18,250 - 25 days annual ... company are looking to recruit an outgoing and dynamic Technical Support Advisor, who is fully fluent in French and English. The role of Tech Support Agent: You will work with business...

  16. Field Service/ Customer Support Engineer (Avionics/ Instrumentation)

    West London | £20k - 30k per year | From ATA Recruitment Ltd

    £20,000-£30,000 + Vehicle + Pension + Healthcare Field Service Engineer - Industrial Instrumentation M4 - West London About the Role: Working from home, you will service, maintain, install,... commission and calibrate industrial instrumentation on customer sites throughout the UK. The role involves mainly electronic fault finding and diagnostic skills, training customers on site and building relationships with clients. When not out in the field you will work in the head office taking part in electronic fault finding in the workshop Required Experience: - Qualified electronics or ... customers all over the UK - Ex forces (i.e. Avionics, Navy, RAF) background would be suitable You will be an excellent communicator who can build and maintain customer relationships. Benefits: You can...

  17. Support Desk Supervisor - Customer Service- Perm - Bank service

    Uxbridge | £45000.00 pa | From Claremont Consulting Ltd

    Support Desk Agent Supervisor - Service Desk - Banking Service - Perm - West London - The primary purpose of the role is to; * Overall responsibility for the Support Desk Function including... effective management of the Support Desk Team in responding to customer issues, including; oManage the resolution of all channel queries through the effective deployment of the Help Desk team ... and encourage knowledge transfer oCreating robust resource plans aligned to client and customer demands oProvide effective leadership and direction to Support Desk team oSupport the wider business in ... basic functions. * Lead, manage and motivate the Support Desk Team ensuring compliance with all relevant processes, procedures and SLAs * Generate a high performing team that is highly customer...

  18. WIN 7 - End User Support - Customer Service - Floorwalker

    City Of London | Neg | From Thebes IT Solutions Ltd

    WIN 7 - End User Support - Customer Service - Floorwalker Key Essential Skills Required: Windows, Ms Office, Win XP - Win 7, Outlook 2003 - 2013, MCSE, Desktop Support, Reuters, Bloomberg,... user support. A strong customer service ethic, an appreciation for helping users to cope with change to their environment, good people skills and communication is a must, comfortable with ... to expand your experience. Essential Experience: Customer service background ideal IT support experience, 1st line or 2nd line on helpdesk or service desk Desktop migration from XP to Win 7 Floor walking, supporting users' desk side Strong customer service focus Excellent communication skills, experienced of supporting a broad user base at all levels up to board/director...

  19. Customer Service & Support Administrator

    Bedford, Bedfordshire | £17000 - £18000/annum | From Shepherd Stubbs

    Our client is seeking a Customer Service Service & Support Co-ordinate to join their team. An exciting opportunity to join a professional and lively but fun team is available immediately. Key... responsibilities Customer Service & Support Co-ordinate Day to day management of Service Co-ordination Logging incoming customer service calls Assigning to support team Providing updates to customer Provide quotes as requested for non-contract customers and parts not covered by contract Management of all Customer service & Support Providing support to 3rd party service providers ... Customer Service & Support Co-ordinate • Excellent telephone communication skills • Ability to document communications with customers and staff • Understand Contractual SAL’s and be able to...

  20. Administrator / Customer Service Support

    Corby, Northamptonshire | £19177 - £27693/annum | From Tata Steel

    Administrator / Customer Service Support Corby, Northamptonshire (Commutable from Kettering, Wellingborough, Northampton) Salary £19,177 - £27,693 + Benefits Tata Steel is one of... a Customer Services Support based at our Corby site. The purpose of the jobholder is to support the front office customer service department with all aspects of administration. To provide and validate ... : Tuesday 30th July 2015 Customer First: Our customers are at the heart of everything we do. As a Customer Service Support you will be required to develop a deep understanding of our customers’ needs while supporting the front office (customer facing) Customer Service Department ...

Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.