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Customer Service Support Jobs

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  1. Customer Service / Support

    Newcastle Upon Tyne | £18,500, Health, Pension, Dental, Bonus | From Excelerate Selection Limited

    Are you a step above the rest when it comes to your customer service skills? Would you like to work in a dynamic fast paced environment? Role: Customer Service Support Representative Type:... Permanent Location: Newcastle Salary: £18,500 + Benefits Package We are urgently looking for a number of customer service / support representatives to provide telephone, email and written support to a major automotive brand based here in the UK. We are looking for people with experience working in a customer support / help desk environment who are used to dealing with multiple issues at any ... industry is a bonus As a customer service support representative you will be given the opportunity to work in a growing support team and receive industry related training to assist you in developing your...

  2. Customer Service Support

    Leeds | From £18,000 to £18,000 per annum | From Charterhouse Recruitment

    JOB TITLE - Customer Service Support JOB REFERENCE - J026241 LOCATION - Leeds SALARY - up to £18,000 We are looking for a new member to joining our team of 4 and reporting directly to the... Customer Services / Office manager. You will be responsible for providing all-round general support for the office manager in the effective running of the Customer Services Department. Key Tasks and Responsibilities . Responsible for taking incoming calls from a variety of clients. . It is imperative you take detailed & accurate information from the customer. . Quoting . Telephone calls take ... Employment Agency for permanent appointments and an Employment Business for temporary assignments This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Support_job61477949 ...

  3. Customer Service Support

    Cambridge | Up to £25,000 for the right candidate | From Print Upsell L X-Post

    Ideally looking for a graduate with a payments background, though not essential as full training will be given, to work within a Customer Service/Operations team. Must be multi-skilled with a key.... Ideally looking for applicant who has previous experience within Customer Services of a minimum of 1-2 years. A person who is able to "think on their feet", keen to learn and enthusiastic ... eye for attention to detail and excellent computer literacy. - To build and maintain relationships with various businesses and companies, enhancing and improving customer experience. - To understand and carry out full business processes, understanding that these are manual and repetitive - Able to pick up a wide range of tasks across all supported businesses - Must be able to carry out...

  4. Customer Services Officer - Support & Customer Service

    London N | | From Triumph Consultants

    Customer Services Officer - Support & Customer Service Reference no: Barnet 818105 Pay Rate: 10.00ph PAYE, noting that Ltd/Umbrella company rates may also apply [temporary, but... sector experience Any relevant qualifications held or being studied for Client: Public sector organisation Division(s)/Disciplines involved : Support & Customer Service / Admin & Clerical ... , professional customer service, using a range of communication methods, to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact. Duties to ... , processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction. To receive and process payment...

  5. Customer Service Admin / Customer Support - Southport

    Southport | £15K per annum | From EEC Home Improvements

    Customer Service Admin / Customer Support Location: Southport, Lancashire Salary: £15k per annum - full time hours with overtime as required Employment Status: Permanent, Full Time EEC... to contact with on the phone? If customer support, problem solving and great after sales service are your main skills then get in touch NOW! If you are comfortable on the phone dealing with a varied ... be just what you are looking for. Keywords : Customer Service Advisor, Customer Service, Customer Services, Customer Support, After Sales, Customer Service Admin, Customer Service Administrator. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Admin--Customer-Support---Southport_job61854900 ...

  6. Customer Service Admin / Customer Support - Southport

    Liverpool | £15K per annum | From EEC Home Improvements

    Customer Service Admin / Customer Support Location: Southport, Lancashire Salary: £15k per annum - full time hours with overtime as required Employment Status: Permanent, Full Time EEC Home... Improvements are a customer focused company seeking experienced Customer Support staff for telephone handling and administrative work. Is one of your goals to help everyone that you come in to contact with on the phone? If customer support, problem solving and great after sales service are your main skills then get in touch NOW! If you are comfortable on the phone dealing with a varied ... could be just what you are looking for. Keywords: Customer Service Advisor, Customer Service, Customer Services, Customer Support, After Sales, Customer Service Admin, Customer Service Administrator. ...

  7. Customer Service Advisor / Customer Support Advisor

    Rushden, Northamptonshire | Up to £11,222.07 per annum | From Websense Recruit

    Customer Support Advisor Rushden, Northamptonshire Salary: Up to £11,222.07 per annum (depending on experience and skills) Part time - 18 hours per week Our client, a leading social... housing provider, is looking for an enthusiastic and self-motivated part time Customer Support Advisor to join their busy Customer Services team based in Rushden, Northamptonshire. The Customer Support Advisor role will involve providing a friendly welcoming professional service to all customers at first point of contact. It is a varied role dealing with a vast range of enquires, including ... www.totaljobs.com/JobSeeking/Customer-Service-Advisor--Customer-Support-Advisor_job61880186 ...

  8. Customer Service Advisor / Customer Support Advisor

    Rushden | Up to £11,222.07 per annum | From Fill Your Specialist Role

    Customer Support Advisor Rushden, Northamptonshire Salary: Up to £11,222.07 per annum (depending on experience and skills) Part time - 18 hours per week Our client, a leading social... housing provider, is looking for an enthusiastic and self-motivated part time Customer Support Advisor to join their busy Customer Services team based in Rushden, Northamptonshire. The Customer Support Advisor role will involve providing a friendly welcoming professional service to all customers at first point of contact. It is a varied role dealing with a vast range of enquires, including ... services. It's a real opportunity to make a real difference. Candidate Requirements: The ideal candidate for this part time Customer Support Advisor role will have the following: * Excellent...

  9. Customer Service Support Analyst - Bath

    Bath | £18000 - 22000 Per Annum | From Additional Resources Ltd

    Customer Service Support Analyst - Bath Package: GBP 18-22k, Pension & Private healthcare My client require a Customer Service Support Analyst to monitor incoming customer incidents and issues... in relation to the functionality of software applications, ensuring that they are dealt with appropriately based on their priority. Responsibilities: Providing telephone helpline support to customers answering queries on application usage and technical support Progression of assigned support calls ensuring that the Helpdesk system is updated with details of the progress made Monitoring of support calls passed to the Support team Ensure that support is provided in accordance with the defined procedures and ISO 9001:2008 processes Ensure the support operation adheres to stated SLAs...

  10. Customer Service & Support Coordinator

    Nottingham | | From Headford Consulting Limited

    Job Title: Customer Service & Support Coordinator Location: Nottingham Salary: Competitive General Overview: To provide customer user support and service on supported computer... and training in troubleshooting and providing help desk support Key Competencies: *Oral and written communication skills *Learning skills *Customer service orientation *Problem analysis *Problem-solving *Adaptability *Team interaction *Planning and organizing *Attention to detail This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Support ... application (ForwardOffice). Troubleshoot problems and advise on the appropriate action. This role would suit someone with strong IT experience or IT aptitude and ideally from a Customer service...

  11. Customer Service Support Analyst - Bath

    Bath | £18000 - £22000 Per Annum | From Additional Resources Ltd

    Customer Service Support Analyst - Bath Package: £18-22k, Pension & Private healthcare My client require a Customer Service Support Analyst to monitor incoming customer incidents and issues in... The Conduct of Employment Agencies & Employment Businesses Regulations 2003. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Support-Analyst---Bath_job61881662 ... relation to the functionality of software applications, ensuring that they are dealt with appropriately based on their priority. Responsibilities: Providing telephone helpline support to customers answering queries on application usage and technical support Progression of assigned support calls ensuring that the Helpdesk system is updated with details of the progress made Monitoring...

  12. 1st Line Support-Customer Service

    Halifax | £17k | From Integrity IT Solutions Limited

    1st Line Support-Customer Service. A major organisation are looking to recruit a 1st Line Support Analyst to join their team ASAP. As a 1st Line Support Analyst you will have a minimum of 1+... years experience in the following: -1st Line Support. -Customer Service -Dealing with queries over the phone or email. -Microsoft Office (word, excel, outlook etc). -Windows (7, XP, Vista etc). -Ideally insurance or financial experience. This role is suitable for someone who is looking to join an organisation and progress their skills. This role will be dealing with queries over the telephone and email and assisting any colleagues with any issues they may have. This is an excellent opportunity to work for a major organisation. 1st Line Support-Customer Service. ...

  13. Customer Service Technical Support

    Newbury, Berkshire | £18000 - £22000 per annum, Benefits full training | From Blue Arrow - Newbury

    Technical Customer Support Agent KEY RESPONSIBILITIES & OBJECTIVES 1. Telephone Answering `V first point of contact. "h An important role in delivering a very high level of customer service. A... welcoming, friendly & professional person to assist callers into the business. 2. Technical Customer Support "h Become a proficient user of software designed in-house. "h Assist customers by telephone and remote support with all `¥How Do I`¦ and technical enquiries. Take ownership and help the customer until resolution. "h Provide website support using knowledge of HTML/CSS "h Problem ... guide, record data in spreadsheets and write emails/letters. "h RMA Process "h Customer satisfaction surveys/questionnaires 5. Import Service "h Have a good understanding of Excel and formulas to...

  14. Customer Service Sales Support

    Liverpool | - £16k-£17k | From Richmond Knightley

    We are currently looking to recruit a Customer Service Sales Support Specialist for our client based in Knowsley, Liverpool. Due to their excellence in services our client's company is growing and... they require a Customer Service Sales Support Specialist to join their expanding staff team. If you are interested in this excellent opportunity as a Customer Service Sales Support Specialist based in Knowsley, Liverpool please find further details below. Job title: Customer Service Sales Support Hours: Monday - Friday 9:00am - 5:00pm Location: Knowsley, Liverpool Salary: £16,000 ... been created to come on board with the company at this exciting time. The company requires an experienced customer service member to work alongside their growing Trade sales team to support...

  15. German Speaking Customer Service Support

    Brighton | £9 per hour | From Solutions 2 Recruitment

    German Speaking Customer Services Support Hourly rate £9 per hour (plus Holiday pay) Hours 9 - 5.30 Monday to Friday Up to 8 weeks temp booking Temporary role in lead up to large conference in... Germany - must be fluent in German as you will be speaking to clients coming to the Event to make sure all the arrangement and support they need are in place. Accurate up date of the data CRM system There will be training on all the company support services and products - this is a friendly busy professional  team, requiring ability to speak German to business level and communicate with clients ... posted as www.totaljobs.com/JobSeeking/German-Speaking-Customer-Service-Support_job61837272 ...

  16. Customer Service and Sales Support

    Barnsley | £7.69 per hour | From Manpower Sheffield

    An exciting opportunity has arisen within a busy customer service team, for a sales support administrator. You will be speaking to customers face to face, over the telephone and email, then... processing their orders on the in-house system. The duties include processing requests, helping with enquiries, chasing debt and support of the Sales team. The post will also contain some general office administration duties including faxing, filing and receiving incoming calls from customers. You will be an effective communicator with an excellent telephone manner who is organised, meticulous and self motivated. You will preferably have 12 months within a customer service environment, and be able to use Microsoft programmes but this is not essential. The hours will be Monday -Friday...

  17. Customer Service and Sales Support Representative

    Reading | £20000 - £24000 per annum | From Focus Resourcing Group

    Our Reading based client is seeking an experienced Customer Service and Sales Support Representative to join their team starting as soon as possible on a permanent basis. The purpose of the role... Specification Previous office based customer service experience Educated to at least GCSE Grade C level or equivalent Experience of working to deadlines Ability to prioritise work and use own initiative Previous data entry experience Excellent telephone manner Flexible and adaptable approach Understanding of Customer Service and its importance in business profit and efficiency Team Player Accurate keyboard skills This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-and-Sales-Support-Representative_job61761013 ...

  18. Customer Service Advisor - Product Support

    Huddersfield | Competitive plsu Benefits | From Mamas & Papas

    Are you an experienced Customer Service / Product Support / Technical Support Advisor? Do you have a strong customer focused and proactive approach to your work? Can you think outside of the box... and remain calm under pressure? If so, then we would like to talk to you about an exciting opportunity in our Huddersfield based Support Centre. The Person As a Product Support Advisor you will be an experienced Customer Service professional. Having worked in either a face to face retail environment or an in-bound call centre, you will have a resilient nature and will be able to problem ... ambitious global expansion plans, then take your 1st steps and apply today. This job was originally posted as www.retailchoice.com/JobSeeking/Customer-Service-Advisor---Product...

  19. French Speaking Customer Service Support

    Brighton | From £18,000 to £23,000 per annum + Benefits | From French Selection UK

    French Speaking Customer Service Support Salary: £18K to £23K pa + Benefits Location: Brighton, East Sussex Ref: 999BS   The Company: Our client is a well-established, international..., finance, logistics) - To support the sales team with the administration of major accounts - To contact prospective customers and generate sales leads - To keep the database updated at all times - To ensure a high level of Customer Service at all time The Candidate: - Fluent in English and French (written and spoken) is essential - Previous experience in Customer Services or Sales Administration ... , Italian and Russian speaking professionals and executives throughout the United Kingdom. This job was originally posted as www.totaljobs.com/JobSeeking/French-Speaking-Customer-Service...

  20. French Speaking Customer Service Support

    Brighton | £18K to £23K pa + Benefits | From French Selection UK Limited

    FRENCH SELECTION UK French Speaking Customer Service Support account management, customer service, customer support, customer care, customer advisor, sales administrator, order processing, credit... accounts - To contact prospective customers and generate sales leads - To keep the database updated at all times - To ensure a high level of Customer Service at all time The Candidate: - Fluent in English and French (written and spoken) is essential - Previous experience in Customer Services or Sales Administration - Autonomous and organised, able to work on own initiative and under ... industry Main duties: To processing customers orders and enquiries, and to identify sales opportunities The Role: - To deal with incoming enquiries via email and over the phone - To provide...

Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.