Job Title: Customer IT Support Specialist
Location: West Hampstead, London
Salary: £25,000 - £28,000
Job Type: Full Time, Permanent
We are looking for a self-starter Field Engineer to... Customer Support Technician, IT Desktop Support, IT Support, Desktop Technician, Customer Support Engineer, 1st Line Support Engineer, IT Services Support, IT Helpdesk Support, Service Desk Technician, NOC ... deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction and maximizes customer retention.
- Provide service and customer support during field visits or dispatches
- Log and track incidents in core ticket system
- Manage all on-site installation, repair, maintenance and test tasks
- Diagnose errors or...