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Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business. The main aim of a customer service manager is to provide excellent customer service. Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

We currently have a great selection of customer service manager jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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customer service manager jobs

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  1. Customer Services Manager

    York | £40000 - £50000 per annum + Bonus and Pension | From Morgan Ryder Ltd

    This is a fantastic opportunity for an experienced Customer Services professional to join a thriving manufacturing organisation as they further expand their customer services team. Based in York,... customer base. Within the role of Customer Services Manager, key responsibilities will be to:- * Ensure that all orders are processed correctly and on time. * Develop strong working relationships with customers. * Keep updated with company products and specifications. * Investigate customer queries and complaints, reporting back to customers in a timely manner. * Develop your team of twenty ... functions in order to keep customers updated on their order progress. The successful Customer Services Manager will:- * Have managed a customer services team within a fast paced manufacturing...

  2. Customer Service Manager

    Biggleswade | £30k - 35k per year | From 1st CHOICE RECRUITMENT - Biggleswade

    We have an exciting opportunity available for an experienced Customer Service Manager to join our well established clients based in Biggleswade. The role will be reporting to the Commercial... Director. The successful candidate will have previous proven experience in management within a customer service environment. The ability to provide customer with the highest level of customer service throughout themselves and the team. They will ideally have: * A genuine interest in working with and helping customers * Excellent communication skills * The ability to supervise ... of processing is maintained at a high level at all times. * Assist in leading and supporting the team/department ensuring that the staff provides a customer-focused, high quality service to all its clients...

  3. Customer Service and Operations Manager

    London | £35k - 45k per year + Benefits | From NEW FRONTIER RECRUITMENT

    Due to maternity leave, our client is seeking an experienced customer service & operations manager who has the ability to manage like-minded individuals and a remote team. With a constant hunger... and Interviewing NOW. As a Customer Service & Operations Manager you will undertake an array of tasks & responsibilities which include: * The successful operational management of a Client services department ensuring the successful delivery of delegate accommodation and VIP services. * To develop and implement best practice within the client services team, ensuring that the highest levels of customer ... discussion on this Customer Service & Operations Manager Job, please apply to this advert ASAP by clicking 'Now'. PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have...

  4. Customer Service Manager

    Northamptonshire | £30000 per annum + benefits | From BiS Henderson

    Our client is a global diversified healthcare company, applying a unique combination of expertise in medical devices, pharmaceuticals and biotechnology to create products that advance patient care... worldwide. They require a Customer Service Manager to join their meticulous and vibrant 'inbound' customer service team in Brackmills. The successful candidate will report into the Head of Customer Services and support the team in driving the Customer Service Strategy. Day-to-day, you will be responsible for leading and managing the Customer Service function, set objective in line with ... * Work with Customer Service Training Manager to develop effective Training Programme for Customer Service Coordinators and Supervisors * Leadership and people management of a successful Customer...

  5. Customer Service Manager

    Worcester | £25,000 per annum | From Worcester Commercial

    Customer Service Manager - Malvern Full time - Permanent Salary:- Up to £25K per annum We have an exclusive opportunity for an exciting and challenging role for an experienced Customer Service... Manager within a specialist Health and Well-being company. The Customer Service Manager will be responsible for a team of 6. Strong management skills are needed along with a passion for delivering ... attitude and great customer service skills. The Customer Service Manager -Support Customer Service Team culture and values -People management of 6 customer service co-ordinators -Manage ... -Assumes responsibility for auditing selected customers and reporting on stock integrity, customer losses and declaration performance The Customer Service Manager needs to: -Have a passion about Nutrition...

  6. Customer Services Manager

    Knaresborough | - £22k-£25k | From SI Recruitment

    Our client based in Knaresborough is looking for a Customer Services Manager to join their team. This is a new and exciting opportunity for the right candidate to join a great company to set up... and run their Customer Services department. The role will involve responsibility for the returns process and complaints as well as reporting on product data and trends. You will be required to work closely with the Sales Team and also the Marketing Department to ensure offers are followed up as well as implementing customer service initiatives. It is essential that you have previous Customer Service experience to apply for this role. This job was originally posted as www.totaljobs.com/job/66228295 ...

  7. Customer Services Manager

    Newbury, Berkshire | - £38k-£40k | From Invictus Group

    Customer Services Manager  An opportunity has arisen for an exceptional Facilities candidate to joining a leading FM contractor who boasts an expansive portfolio of corporate and blue chip... clients, who are seeking a high performing FM to join their team. Based on site the Senior Customer Services Manager will be responsible for making sure operations of all services run smoothly. The role will work with the customer to develop the relationship demonstrating market leading capability and operation excellence. In conjunction with the service delivery team, the Senior Customer Services manager will oversee the full range of existing Facilities Management Services being provided to the client including, but not exclusively; planned and reactive M&E maintenance, & fabric...

  8. Customer Service Manager

    Bromsgrove | £45,000 + bonus + benefits | From Recruit4Talent

    Customer Service Manager Bromsgrove, West Midlands £45,000 + bonus + benefits Hours of Work: 8:30am - 5:30am, Mon-Sat on rotation*note Sundays will be required during periods of... peak trade Our client is a leading automotive retailer with centres nationwide. They are now recruiting for a Customer Service Manager, known formally within the business as Customer Contact Manager, to lead their head office customer service team. The Customer Service Manager will be responsible for: Inbound call handling performance from the main customer contact number - circa 300 ... towards success. A good discipline of process and procedure is also essential in delivering a consistent experience for customers; Previous experience in a Customer Service Management role Strong...

  9. Customer Service Manager

    Bromsgrove | £45,000, bonus + benefits | From Recruit4Talent

    Customer Service Manager Bromsgrove, West Midlands £45,000 + bonus + benefits Hours of Work: 8:30am - 5:30am, Mon-Sat on rotation*note Sundays will be required during periods of peak... trade Our client is a leading automotive retailer with centres nationwide. They are now recruiting for a Customer Service Manager, known formally within the business as Customer Contact Manager, to lead their head office customer service team. The Customer Service Manager will be responsible for: - Inbound call handling performance from the main customer contact number - circa 300 calls ... a team towards success. A good discipline of process and procedure is also essential in delivering a consistent experience for customers; - Previous experience in a Customer Service Management role...

  10. Customer Services Manager

    Bedford | - £35k-£38k | From Intech Recruitment.

    Customer Services Manager £35,000 - £38,000 on experience Bedfordshire Benefits include: Pension, Medical Cover and Company Bonus A leading Food Manufacturer is now seeking a Customer... Services Manager to join their team and lead, develop and build functional capability in order to achieve service excellence to a Global customer base. As the Customer Services Manager you will be ... opportunities * Fluency in one or more European languages is desirable The successful Customer Services Manager would have worked within the food industry before of a similar profession like Health or ... experience excellent service, communication and transparency of performance. What we're looking for: * Experience in a customer led operational management role within FMCG or a similar environment * MUST...

  11. Customer Services Manager

    Croydon, Surrey | £30000 - £40000 per annum + 14% | From Reigate

    Due to an amazing year and some amazing plans for growth we are seeking a Customer Service Manager to join our team, your be responsible for managing a high level of administrative support to our... clients and support teams from initial contact through to the end of contract terms. As our new Customer Service Manager your role will involve recruiting, managing and developing a team of multi ... a finance background and will already have 5years plus experience managing a team as a Customer Service Manager your either already have the FA1 AND CF1 or be willing to complete these as part of your ... the interests of our customers in an honest and fair way and we expect our team to be treated the same. Your biggest challenge in the role of our Customer Service Manager is managing the conflicts in...

  12. Customer Service Manager

    Greater Manchester | £30000 - £40000 per annum | From Page Personnel Logistics

    An exciting opportunity for a customer service manager to join a expanding operation based in Greater Manchester Client Details Client is a rapidly expanding national distribution firm. ... customer service manager will need to be computer literate, have an excellent telephone manner and a high attention to detail. If you have a passion from problem solving, are organised and are able to multi task then please apply today Aswell as having experiencing working in a distribution environment Job Offer the role of customer service manager will pay £30-40k pa based in greater Manchester ... Description You will engage in daily communication with customers predominantly regarding the delivery of orders. Other enquires will involve invoicing, complaints, account documents and pricing...

  13. Customer Service Manager

    Greater Manchester | £30k - £40k pa | From Page Personnel Logistics

    An exciting opportunity for a customer service manager to join a expanding operation based in Greater Manchester Client Details Client is a rapidly expanding national distribution... The suitable customer service manager will need to be computer literate, have an excellent telephone manner and a high attention to detail. If you have a passion from problem solving, are organised and are able to multi task then please apply today Aswell as having experiencing working in a distribution environment Job Offer the role of customer service manager will pay £30-40k pa based in ... firm. Description You will engage in daily communication with customers predominantly regarding the delivery of orders. Other enquires will involve invoicing, complaints, account documents...

  14. Customer Service Manager

    Wakefield, West Yorkshire | Competitive salary | From Bagnall Hopkins Recruitment Ltd

    Customer Service Manager Wakefield Hours of work: 9.00am to 5.30pm 20 days holiday Competitive Salary Free Parking A rapidly expanding local business is looking to recruit an experienced... Customer Service Manager to join their team. Your role will involve managing a team of up to 9 employees within a busy manufacturing environment. You’ll manage a team ensuring each customer order received is processed and that customer service levels are adhered to at all times. You’ll work with other department heads to ensure production and delivery run smoothly, and that customer satisfaction levels are met at every stage. This position requires an experienced Customer Service Manager, ideally from a manufacturing background. This vacancy is being advertised on behalf of Bagnall...

  15. Customer Services Manager

    York | £40000 - £50000 per annum + Bonus and Pension | From Morgan Ryder.

    This is a fantastic opportunity for an experienced Customer Services professional to join a thriving manufacturing organisation as they further expand their customer services team. Based in York,... customer base. Within the role of Customer Services Manager, key responsibilities will be to:- Ensure that all orders are processed correctly and on time. Develop strong working relationships with customers. Keep updated with company products and specifications. Investigate customer queries and complaints, reporting back to customers in a timely manner. Develop your team of twenty, identifying ... keep customers updated on their order progress. The successful Customer Services Manager will:- Have managed a customer services team within a fast paced manufacturing environment. Be a strong man...

  16. Customer Services Manager

    Northampton | - £30k | From Staffline Permanent

    I am looking to recruit a Customer service Manager within the healthcare /supply chain sector for a global company and based in Northampton. The role is:- To lead and manage a Team of... Customer Service Coordinators To set objectives in line with the Customer Services Strategy To provide coaching and personal development for all Team members To support the Customer Services Manager in leading and managing change Workload evaluation and reallocation of resources To ensure integration of Customer Services into the business ESSENTIAL DUTIES ... on cross functional teams and/or Projects To represent Customer Services at Customer Review Meetings as and when appropriate To support Customer Services Manager in the development...

  17. Customer Service Manager

    Staffordshire | £30000 Per Annum | From KPI Recruiting

    A market leader have an exciting opportunity to join their business as a Customer Service Manager. You will be responsible for managing the provision of sales administration to the Continental... Europe Market, through responsibility of the European Customer Services team. This involves interactions between the UK and European teams. A small degree of overseas travel is expected in support of trade fairs and sales team meetings. *Responsible for the management, organisation and co-ordination of the day-to-day work of a team of customer service administrators/co-ordinators within the European Customer Service function to deliver the highest standards of services to customers. *Ensure the function is adequately resourced by liaising with relevant staff and planning resources...

  18. Customer Services Manager

    Loanhead, Midlothian | Negotiable | From J B Foods Scotland Ltd

    THE FOLLOWING OPPORTUNITY HAS BECOME AVAILABLE CUSTOMER SERVICES MANAGER LOANHEAD, Midlothian (just on the outskirts of Edinburgh) AN OPPORTUNITY TO... reports. Be able to maintain the smooth and efficient running of the Customer Service department including dealing with queries from customers and other depots & departments. Monitor the daily patterns of the depot/customer issues Maintain and enhance company standards and procedures Play your part in achieving an outstanding service to our customers Conduct ... thrive in a busy and challenging environment. The ideal candidate should have previous experience within a busy customer service environment and be patient and flexible with a positive...

  19. Customer Service Manager

    North London | Dependant on Experience | From Online Retailer

    We are looking for an extra special person to work within our small, friendly business in London. We are a new business that is looking for someone who is passionate about delivering customer... service excellence and can make us the customer's number 1 choice. Our whole ethos is making our customer experience second to none - And we REALLY mean it! Our Customer Service Manager will need an exceptional set of skills to balance strategy and being detail focussed. We need someone who has the ability to lead the business in customer service from set up through growth, being hands on ... of this role include: Strategy: - Taking full ownership for the short, medium and long term strategy of the business customer service. - Be hands on in designing, producing and implementing documents...