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Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business. The main aim of a customer service manager is to provide excellent customer service. Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

We currently have a great selection of customer service manager jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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customer service manager jobs

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  1. Sales & Customer Service Manager

    Salisbury | £45k per year | From RUBICON RECRUITMENT GROUP

    Sales & Customer Services Manager, £45,000, Salisbury A rare opportunity has arisen within a market leading drinks distributer in Wiltshire who are looking for a Sales & Customer Service Manager... a thirst for leading a team and achieving sales targets, the Sales & Customer Service Manager will have experience leading a busy and fast paced sales team and have the ability to work and thrive in ... Service Manager, you will provide a high level of service to two teams consisting of sales support and telesales professionals. As well as developing, coaching and leading you will put together a strategy ... the Business Development Managers out on the road to create positive relationships with any new and existing customers. You will also get involved where you have to and be happy to pick up the phone...

  2. Customer Service / Account Manager

    Poole | £16k - 17k per year | From RUBICON RECRUITMENT GROUP

    Trainee Account Manager (Temporary to Permanent, Full Time Contract) £17,000 on becoming Permanent One of our National Consumer Goods Clients based in Poole is looking for a Trainee Account... Manager to sit within their Customer Service team on a temporary to permanent basis. The successful candidate will have a UK driving Licence and vehicle, as well as previous experience in a customer service/communication role. Account Management experience is not a prerequisite as 'on the job' training will be offered. Our client are looking for presentable candidates who are willing to apply themselves and who have an aptitude to learn. If the successful Trainee Account Manager demonstrates the character and ability that our client are looking for, this will become a permanent role...

  3. Customer Service Account Manager

    Glasgow | £21000 per annum | From RECRUITMENT GENIUS

    This company is the market leader in linen rental services to hotels and business throughout Scotland and the North of England. Established more than 100 years ago, their successful company employs... over 800 staff. The company currently operates from five plants in Scotland and one in the North East of England. An exciting opportunity has arisen to join their existing Customer Service Account Management Team. The Customer Service Account Manager will proactively manage a portfolio of existing Clients, mainly hotels and restaurants covering an area of mainly West, Central & Southern Scotland. Reporting to the Service Manager you will have the following responsibilities: - Develop and maintain strong working relationships with existing and new Clients - Carry out regular stock...

  4. Customer Service Manager

    Windsor, Berkshire | £30000 - £35000 per annum | From Bucks & Berks Recruitment PLC

    Our client are a fantastic luxury fabric company based in gorgeous office in Windsor Town Centre with parking. They are currently recruiting for a Customer Services Manager to join their team. The... purpose of this role will be to manage and motivate the customer service team ensuring all KPIs are met. You must have a passion and drive for guaranteeing excellent service across all levels ... 'go the extra mile' for customers Manage customer service team Put in place KPIs and make sure they are met by the team Working with existing and prospective customers Developing relationships with ... European languages desirable Customer Service Management experience Must be able to motivate a team Excellent spoken and written English is essential Great client and business management skills...

  5. Customer Service Manager

    Maidenhead | From £35,000 to £45,000 per annum | From CLEAN

    Customer Service Manager (B2B Services) White Waltham, Maidenhead £35K-£45K DOE Are you looking to work within a vibrant, fast paced environment? We are looking for a... Customer Service Manager who is passionate and understands the needs of our demanding customer based and can lead our customer service team to work effectively and efficiently to deliver industry leading excellence in customer service. This is an exciting role for a confident professional to join a successful and growing company. About Us CLEAN is a fast growing ... Manager for our modern Head Office in White Waltham. The role will include full responsibility for the successful leadership and operation of our Customer Service Centre. You will...

  6. Customer Services Manager

    Norfolk | £30000 - £35000 per annum | From Michael Page Logistics

    Customer Services Manager - Leading Logistics Business - Norfolk Client Details A leading Logistics business are actively seeking an interim Customer Services Manager to join their expanding.... Description The main focus of the Customer Services Manager position is to successfully lead a team to deliver excellent service and engagement with the our customers. The team are responsible for resolving any queries/issues in a timely manner, accurately inputting contracts / data using various systems and ensuring all orders are processed in time to meet deadlines. The Customer Service ... Customer Service environments - 2+ Years experience Previously managed 30+ people in a Logistics / Office / Retail environment Have excellent communication skills Be results driven and a dedicated...

  7. Customer Services Manager

    Bishop's Stortford | £40k per year | From Mosaic Recruitment

    We have an excellent new opportunity available for a Customer Service Manager based in Bishop’s Stortford. With a successful and demonstrable background within customer services you will... a background within Customer Services relating to 'products' rather than 'services' as our client offer a wide range of products to a variety of industries. You will also need to be capable of leading a customer service team of 3/4 people and overseeing an Operations / Despatch team of 5 people to deliver exceptional customer service. The Customer Service Manager will report to the Managing Directors ... and a friendly and welcoming team. Key responsibilities include: The day-to-day management of the Customer Service/Ops Teams. Setting standards of professionalism, behaviour and positivity within...

  8. Customer Service Manager

    Evesham | £25000 - £30000 per annum | From Redwood Search

    Our clients are looking to recruit a Customer Service Manager with experience within distribution. 12 month fixed term contract GENERAL SUMMARY: The Customer Service Manager is responsible... for the management of the customer service function and department to include customer accounts, staffing, training, planning and pricing. This position is responsible for developing and implementing systems to optimize quality of service, sales, profit, and customer. ESSENTIAL DUTIES & RESPONSIBILITIES: Develops and implements objectives, policies, procedures to improve service ... . Division Export Compliance Administrator responsible for implementing procedures/policies to assure is compliant with UK regulations. Manage all staff reporting to Customer Service. Effectively train...

  9. Customer Service Manager

    Harrow | £28000 - £32000 per annum + Bonus & Benefits | From Contact Centre Partners

    Contact Centre Partners are delighted to be working with an exciting, growing fashion organisation based in North West London, who are looking for a Customer Service Manager to join their team. As... the Customer Service Manager, you will be responsible for leading, managing and motivating a Customer Service Team Leader and small team of Customer Service Executives who will be dealing all types ... service level agreements and be aware of individual and company targets. As the Customer Service Manager, you will be responsible for dealing with escalated customer issues when these may arise, producing attendance and annual leave rotas and also producing performance reports to present to management in monthly meetings. The successful candidate for the Customer Service Manager position will...

  10. Customer Service Manager

    West Yorkshire | £26000 - £28000 per annum | From Taskmaster

    TM Resourcing Customer Service Manager Salary £26-£28k Location Leeds 25 Start ASAP TM Resourcing are recruiting for a Customer Service Manager for a company in Leeds to start ASAP. The right... candidate must have a good track record in Customer Services/ Food Industry. This is a great company to work for 27 days holiday plus statuary days. Hours of work 8.30am till 5pm Monday - Friday. Initially you will be managing 1-2 people. The Role. Reporting Directly to the Managing Director. Main Duties: Management and development of Customer Services Assistant to provide articulate helpful professional and positive service to our customers Must have Sage, Excel, Microsoft and PowerPoint Good communication skills Order Capture Order tracking from receipt to completion...

  11. Customer Service Manager

    West Yorkshire | £26k - £28k pa | From Taskmaster Resources Limited

    TM Resourcing Customer Service Manager Salary £26-£28k Location Leeds 25 Start ASAP TM Resourcing are recruiting for a Customer Service Manager for a company in Leeds to start... ASAP. The right candidate must have a good track record in Customer Services/ Food Industry. This is a great company to work for 27 days holiday plus statuary days. Hours of work 8.30am till 5pm Monday - Friday. Initially you will be managing 1-2 people. The Role. Reporting Directly to the Managing Director. Main Duties: - Management and development of Customer Services Assistant to provide articulate helpful professional and positive service to our customers - Must have Sage, Excel, Microsoft and PowerPoint - Good communication skills - Order Capture - Order...

  12. Customer Service Manager

    South East London | £Competitive + Benefits | From Fill Your Specialist Role

    Customer Service Manager, South East London We are looking to recruit an experienced Customer Services Manager to work for a leading and growing food manufacturing company based in SE London, to... and friendly demeanour - Strong customer focus/service mentality - Good interpersonal skills, capable of communicating with all levels within an organisation - Hands-on manager who is highly motivated ... of interest to: Customer Services Executive, Customer Services Advisor, Customer Service Advisor, Customer Services Team Leader, Customer Care, Consumer Care Manager, Food, Manufacturing, Production ... run and manage the Customer Services Team, which consists of seven line reports. The Customer Services Team is a key and integral part of the business. The Company pride themselves in delivering...

  13. Customer Services Manager

    South East London | £Competitive + Benefits | From Food and Drink Recruit

    Customer Services Manager, South East London, Food Manufacturing Company We are looking to recruit an experienced Customer Services Manager to work for a leading and growing food manufacturing... a positive and friendly demeanour Strong customer focus/service mentality Good interpersonal skills, capable of communicating with all levels within an organisation Hands-on manager who is highly ... of interest to: Customer Services Executive, Customer Services Advisor, Customer Service Advisor, Customer Services Team Leader, Customer Care, Consumer Care Manager, Food, Manufacturing, Production ... company based in SE London, to run and manage the Customer Services Team, which consists of seven line reports. The Customer Services Team is a key and integral part of the business. The Company...

  14. Customer Services Manager

    Bedfordshire | £35k - £40k pa + Bonus + Pension | From Intech Recruitment Limited

    A leading FMCG Manufacturer in Bedfordshire are now seeking a Customer Services Manager to join their team and lead, develop and build functional capability in order to achieve service excellence to... their Global customer base. As the Customer Services Manager you will be expected to manage a team of 6 experienced Customer Services Executives and help to create and deliver their individual development programmes whilst driving personal performance and opportunities. You will be responsible for ensuring that Customers experience excellent service, communication and transparency ... European languages would help but is not essential The successful Customer Services Manager will have worked within the food industry before or a similar profession like Health Care Manufacturing...

  15. Customer Service Manager

    Derbyshire | £25k - 32k per year + Bonus | From SF Group

    The SF Group Office Support team are recruiting for an fantastic permanent, full-time, Customer Service Manager based in an exciting market leading business in North Derby . Having at least 4... years' experience as a Customer Service Manager managing a team of ten or more employees is essential. In addition, the successful candidate will be passionate about providing excellent quality customer service and will have a full, clean UK Driving Licence (may involve travelling to various local sites). The responsibilities will include: Adhering to deadlines Maintaining staff by ... knowledgeable about the product or service at hand; to go above and beyond to know the product or service inside out If you have in depth experience of providing great levels of customer service...

  16. Customer Service Manager

    Exeter | £24000 - £28000 per annum | From Office Angels

    Our client on the outskirts of Exeter are looking for a Customer Service Assistant Manager to join their busy team. Your main responsibilities will be: Working with Customer Service Managers... and Operations Director to develop and introduce procedures Ensure all staff training requirements are recorded, planned and delivered Monitor, support and motivate the Customer Service team You must possess excellent communication skills and enjoy working as part of a team. Previous experience in dealing with customers over the telephone is also essential. If you are interested in this roll please forward your CV to or call the team on 01392 426200 for more information . Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an...

  17. Customer Service Manager

    Cardiff | £34k - £38k pa | From Focus Resourcing Limited

    Our client, a growing and leading organisation in Wales are looking for an experienced Customer Service Manager to join their team. You will be central to the company's vision to deliver a world... class customer experience. With exceptional customer experience management skills; you will manage 3 operational departments to lead and inspire a customer focused customer services operation ... - Responsibility for the Customer Service Coaching programme; ensuring that all members of the team achieve the highest level of customer service training - Carry out regular assessments of customer ... and Technical Services - Act as the first point of contact for the health, safety and welfare of all customer - Ensure adequate provision of First Aid and associated facilities throughout the whole site...

  18. Customer Services Manager

    Tadley | £33000.00 - £38000.00 per annum | From Fusion People

    We are currently recruiting a Customer Services Manager for one of our clients' site based in Aldermaston, Berkshire. The successful candidate will play a pivotal role in delivering a high... quality service by engaging and building strong relationships with key budget holders. This role involves overall management of the Helpdesk, Planning and Business Support teams. The Customer Services Manager is required to maintain a close working relationship with the client management team whilst driving customer satisfaction in a largely hard services project environment. You will have proven experience within a similar role and having managed a team, excellent administrative, organisational and interpersonal skills, have a highly developed level of interpersonal and customer...

  19. Customer Services Manager

    Tadley | £33000.00 - £38000.00 pa | From Fusion People Limited

    We are currently recruiting a Customer Services Manager for one of our clients' site based in Aldermaston, Berkshire. The successful candidate will play a pivotal role in delivering a high... quality service by engaging and building strong relationships with key budget holders. This role involves overall management of the Helpdesk, Planning and Business Support teams. The Customer Services Manager is required to maintain a close working relationship with the client management team whilst driving customer satisfaction in a largely hard services project environment. You will have proven experience within a similar role and having managed a team, excellent administrative, organisational and interpersonal skills, have a highly developed level of interpersonal and customer...

  20. Customer Service Manager

    Harrow | £28000 - £32000 per annum | From Uxbridge Employment Agency

    New opportunity for an experienced Customer Service Manager, to join an established and successful wholesale business. My client is seeking a candidate with the ability to lead, motivate and manage... a growing customer service team with a wide array of experience and expertise. You will be expected to be commercially astute, so any experience of working within the wholesale industry will prove highly advantageous. Role responsibilities: - Manage a team of 5 customer service executives, currently support both their UK and International customers - Engage the team, leading by example and ensure staff are able to discuss any issues and promote the generation of new ideas - Monitoring the teams workload to ensure all staff are able to deliver exceptional service levels of service...