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Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business. The main aim of a customer service manager is to provide excellent customer service. Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

We currently have a great selection of customer service manager jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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customer service manager jobs

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  1. Customer Service Manager

    Sheffield | £18000 - £25000 per annum + benefits | From Search Consultancy

    Customer Services Manager Doncaster Salary - up to £25k per annum Start Date - early August, maternity cover An exciting opportunity has become available for an experienced Customer Service... Manager to work in Doncaster city centre. As the successful Customer Services Manager you will: - Have proven supervisory/management experience in an operational environment - Have experience ... The Customer Services Manager will have experience of working in a face to face operational management/supervisory role. As the Customer Services Manager you may have come from a retail, operational, facilities/premises management background. You will be available to cover the Customer Services Manager job until the end of November. Working on a rota basis, covering between the hours of 7:30am and 6...

  2. Customer Service Manager

    Reading | £40000 - £45000 per annum + benefits package | From BMS Engineering Recruitment

    Customer Service Manager #144583 South East - Reading, Guildford, Slough Up to £45,000 Basic Salary, Annual Company Bonus Customer Service Manager - Food Service Industry This well respected... progression this is a rare opportunity to join a truly market leading organisation. The Role of Customer Service Manager: You will be working as a customer service manager leading a team of up to 15 engineers ... ethic, ambition and customer service experience are essential. The Package for a Customer Service Manager: Salary £45,000 Annual Company Bonus Benefits: Pension, Life Assurance, Mobile, 24 days holiday & stats Location: The position of Customer Service Manager covers the South East of England, including Reading, Guildford, Slough and surrounding areas. At BMS Engineering we specialise...

  3. Customer Service Manager

    Stoke-On-Trent | £35k - £40k pa + pension, 25/day holiday | From Manesis Search & Selection Ltd

    Customer Service Manager North West Basic starting salary of £35k to £40k, plus pension, life assurance, 25 days holiday. The Company This global, market leading manufacturer of fixing... and fastening solutions wish to appoint a dynamic, proactive and ambitious Customer Service Manager to deliver change and drive improvement within their Customer Service function. The Role Customer Service Manager - Cheshire Lead, develop and manage the Customer Service team to deliver outstanding customer service. Identify, implement improvements in the department, leading ... Customer Service Manager in this exciting organisation, you should possess the following experience and attributes: A commercially aware Customer Service Manager with at least 3 years' experience...

  4. Customer Services Manager

    Newmarket | Negotiable | From Unisurge International Ltd

    Unisurge International Ltd is experiencing exceptional growth and has an exciting opportunity for an experienced Customer Services Manager to join us in Newmarket, Suffolk. The successful applicant... sterile medical devices and custom procedure packs. Our range of bespoke single use products is both cost effective and patient specific. This Customer Services Manager position is based at our ... manufacturing operations and launching a new Technical Services offering to the Medical Devices industry. The ideal Customer Services Manager candidate will have a minimum of two years' relevant ... essential with knowledge of Microsoft Office (Word and Excel). Knowledge of Navision is desirable but not essential. Key areas of responsibility for our Customer Services Manager include: - Managing...

  5. Customer Service Manager

    Surrey | Neg | From Nigel Wright Consultancy Limited

    Our client is a multi billion pound American clothing company. Manages the activities of the Customer Service Representatives team, ensuring effective delivery of customer service levels to all... the monitoring and development of Customer Service systems. - Customer Service Manager Job Purpose: Maintains customer satisfaction by providing problem solving resources; managing staff. - Determines ... internal and external customers. This position requires mentoring, coaching and leadership skills. Reporting into the UK Country Manager based in Surrey. - Manages the activities of the Customer Service Representatives, ensuring effective delivery of service to all levels of internal and external customers. - Develops and implements communication and order tracking programs in support...

  6. Customer Services Manager

    Camberley | - £35k-£40k | From SCANTEC PERSONNEL LIMITED

    FMCG Food Manufacturer Customer Services Manager £35,000 - £40,000 per annum + incentive bonus + pension + private healthcare Flexible working hours Commutable from:... Reading, Basingstoke, Camberley, Guildford, Maidenhead, Leatherhead, Crawley, Newbury, Epsom, Surrey, Berkshire An exciting opportunity has arisen for an experienced Customer Services Manager to join an FMCG food company. Reporting to the Operations Director, the successful Customer Services Manager will be responsible for managing the ext6ernal customer facing supply chain communications for all brands from order to delivery. With 3 direct reports, the Customer Services Manager will monitor and report service level performance to the business working closely with 3 rd party...

  7. Customer Service Manager

    Yeovil | | From Matalan

    Matalan are currently looking for an experienced Retail Customer Service Manager to join their team in Yeovil. As a Retail Customer Service Manager, you will be the owner of the Customer Service... and development to support the company expectations Responsible for the store in the absence of a Store Manager Experience Required: Our Retail Customer Service Managers come from a range of retail ... is key to the success of our business; our Retail Customer Service Managers are fantastic communicators who are able to converse with staff and customers at all levels. Not only are they passionate ... Ensure the appropriate staff are in the ‘right place at the right time' during trading hours to ensure customers receive the best service Provide expertise for difficult, complex or sensitive...

  8. Customer Service Manager

    Enfield | Competitive + benefits | From Matalan

    Matalan are currently looking for an experienced Retail Customer Service Manager to join their team in Enfield. As a Retail Customer Service Manager, you will be the owner of the Customer Service... and development to support the company expectations Responsible for the store in the absence of a Store Manager Experience Required: Our Retail Customer Service Managers come from a range ... . Communication is key to the success of our business; our Retail Customer Service Managers are fantastic communicators who are able to converse with staff and customers at all levels. Not only are they ... Ensure the appropriate staff are in the ‘right place at the right time’ during trading hours to ensure customers receive the best service Provide expertise for difficult, complex or sensitive...

  9. Customer Service Manager

    Altrincham | £20000 - £22000 per annum + bonus | From Time Recruitment Solutions

    Customer Service Team Manager Up to £22,000 + OTE - Great bonus structure Location: Altrincham Monday-Friday working hours An exciting opportunity has arisen for an ambitious and motivated Team...: sales manager, insurance manager, telesales manager, customer service manager, PPI Manager) This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Manager_job63105780 ... Manager to join our expanding business. We are looking to take our performance to the next level and need a strong motivator to join our management team. Your role will be to lead and manage a team of customer service advisor's, who are responsible for delivering high quality customer service and sales through service. Your main responsibilities will include: 'Support the training...

  10. Customer Service Manager

    Leicester | £30,000 per annum | From A & A,

    Templine Employment Agency are looking to recruit an experienced and professional Customer Service Manager for a permanent position based in Lutterworth, Magna Park. The ideal applicant will... be an experienced Customer Service Manager, joining an existing Customer Service team, taking ownership of, and accountability for, the management of the service provided to customers. The successful candidate, would lead a team of customer service administrators in providing an exceptional and proactive service to valued customers, by exceeding their expectations whilst meeting business ... operational managers Manage prioritise effectively – internally and externally Manage issues escalated within the department Reconcile customer stock takes and communicate the final declaration...

  11. CUSTOMER SERVICE MANAGER

    Dursley | £23,000 - £26,000 | From KnowHow Recruitment Ltd

    Customer Service Manager – Retail & Hospitality SALARY - £23,000 - £26,000 We have a fabulous opportunity for a Customer Service Manager our teams pride themselves on providing our customers... and development during the shift Management of poor performance of team members using the incorrect procedures Security of Company assets Contribution of ideas and suggestions to improve customer service and profitability within the Site Takes ownership for Site Food Alert compliance Customer Service Manager – Retail & Hospitality Ensure the Customer Service, Cleaning and Maintenance Hosts deliver excellent customer service and maximise customer contact, whilst in control of the shift Rewards and recognises the team regularly, verbally and using Kudos on Jam Ensure Site cleanliness and safety...

  12. Customer Service Manager

    Peterborough | £18k - 20k per year | From Interaction - Peterborough

    Our local client are currently seeking a Customer Service Manager to join their expanding business on a permanent basis. This is a new role to the business and is key in the development of the... department. The Customer Service Manager will be responsible for handling approximately 15 key accounts; you will coordinate with them directly, provide them with updates on their orders, provide ... has had prior experience of managing key business accounts. Required Skills: Account Management Strong customer service background System/CRM Management Team Player Able to liaise with internal ... of making your application, please assume that you have been unsuccessful** This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Manager_job63058196 ...

  13. Customer Service Manager

    Stroud | £23,000 - £26,000 | From KNOWHOW Recruitment Ltd

    Customer Service Manager - Retail & Hospitality SALARY - £23,000 - £26,000 We have a fabulous opportunity for a Customer Service Manager our teams pride themselves on providing our customers with... service and profitability within the Site - Takes ownership for Site Food Alert compliance Customer Service Manager - Retail & Hospitality - Ensure the Customer Service, Cleaning and Maintenance Hosts deliver excellent customer service and maximise customer contact, whilst in control of the shift - Rewards and recognises the team regularly, verbally and using Kudos on Jam - Ensure Site ... develop and motivate the team - Training the team in relevant areas, including sales and service to maximise the customer experience - Highlight and manage poor performance of team members using WB...

  14. Customer Service Manager

    Reading | From £35,000 to £35,000 per annum | From Marc Daniels

    A fantastic opportunity has risen for a well-known business just outside of Reading. My client, a leader in their field are currently seeking a Customer Service Manager to join their team of 25. ... Main duties of the Customer Service Manager include: · Provide guidance and support to all depots · Customer Service escalated calls · Liaise directly with carriers to resolve ‘live’ delivery ... Managers and Vendors to ensure warranty conditions are established and relayed to Customer Service · Work closely with Credit Control to ensure queries are closed as quickly as possible to avoid ... monthly courier reviews and provide information on quality of service · Relationship building when new carriers come on board, developing Customer Service requirements within those organisations...

  15. Customer Service Manager

    Clifton | £25,000 Plus Bonus | From Fair Mortgages Ltd

    An outstanding opportunity for an experienced and energetic Customer Service Manager to work at a rapidly expanding company based in Clifton, Bristol. You will be required to respond to customers... - Highly Driven & Motivated - Previous PA, Customer Service or Telesales Experience If you motivated by success and want to progress your career within a fast growing company, this is the role for ... who have contacted our firm and set up up appointments with our adviser team. As you will be the first point of contact with the Company you will be required to provide a friendly, professional first class customer experience. Applicants must have previous PA, telephone or telesales experience, NO COLD CALLING is involved. Training will be provided. Flexibility to work 2 out of 4 at weekends...

  16. Customer Service Manager

    Linlithgow | From £17,700 to £17,700 per annum | From Argos - Retail

    Location: Linlithgow Salary: £17,700 Get set for a new career… with Argos! Our Customer Service Managers are the face of our business. You and your team will put the customer at the... www.totaljobs.com/JobSeeking/Customer-Service-Manager_job63090962 ... heart of everything you do to ensure a world-class shopping experience every time. As a key member of the leadership team, you will also deputise for the store manager when needed. Argos: Argos ... different levels Passionate about fantastic customer experience Able to develop your team to their full potential Keen to develop and progress your career with Argos What we hope you will...

  17. Customer Service Manager

    Alloa | From £17,700 to £17,700 per annum | From Argos - Retail

    Location: Alloa Salary: £17,700 Get set for a new career… with Argos! Our Customer Service Managers are the face of our business. You and your team will put the customer at the heart of... www.totaljobs.com/JobSeeking/Customer-Service-Manager_job63091138 ... everything you do to ensure a world-class shopping experience every time. As a key member of the leadership team, you will also deputise for the store manager when needed. Argos: Argos are going ... different levels Passionate about fantastic customer experience Able to develop your team to their full potential Keen to develop and progress your career with Argos What we hope you will do next...

  18. Customer Service Manager

    Nottingham | circa £25K based on experience | From Diversity Creative Marketing Solutions L

    We're looking for a talented and experienced manager to fill the key role of Customer Service Manager. This is a fantastic opportunity to join Diversity as part of the leadership team... business reports - Delivering amazing customer service and inspiring colleagues to do the same You must be prepared to work shifts including evenings and weekends as we'll be operating extended ... dedicated to a brand new live, colour and interior design e-consultancy service. We're launching the service for one of our major blue chip clients, Dulux. The service is due to launch soon and will be based at our new Nottingham offices at Phoenix Park. You will be educated to degree level or equivalent and will have at least four years experience in a similar role. Your key tasks...

  19. Customer Service Manager

    Liskeard | Up to £19,000 + exellent benefits | From Argos - Retail

    Position:        Assistant Manager (Customer Service Manager) Location:       Liskeard- Cornwall Salary:            Up to £19,000 + excellent benefits Hours:            38.75 per... whatever level, the first thing you'll see is the path ahead of you... The Role As an Argos Customer Service Manager you are very much the ‘face' of the business – owning the entire customer ... team in a bigger store. You'll deliver exceptional customer service through taking ownership of the sales floor and being the main point of escalation for customers with issues and complaints ... customer service data, you'll be a key player in our continuing success. The Person To succeed in this role you will need to have a minimum 2 years experience of managing a team in a retail...

  20. Customer Service Manager

    Nuneaton | Up to £19,000 + excellent benefits | From Argos - Retail

    Position:        Assistant Manager (Customer Service Manager) Location:      Nuneaston - Warwickshire Salary:            Up to £19,000 + excellent benefits Hours:            38.75..., at whatever level, the first thing you'll see is the path ahead of you... The Role As an Argos Customer Service Manager you are very much the ‘face' of the business – owning the entire customer ... a larger team in a bigger store. You'll deliver exceptional customer service through taking ownership of the sales floor and being the main point of escalation for customers with issues and complaints ... customer service data, you'll be a key player in our continuing success. The Person To succeed in this role you will need to have a minimum 2 years experience of managing a team in a retail...