I am recruiting for a Customer Service Manager to be based in Sheffield.
You will have a background in customer experience, customer services, service delivery and customer journeys.
You must... have experience of HR and also have people management skills as you will have a number of direct reports.
You need to be able to drive change in the culture and attitude within the business so I am looking to recruit positive, engaging and customer centric candidates.
You will be involved with team management, call handling, HR, project management, customer implementations, system best practice, customer training so will have a solid customer focus.
If this role sounds like it would be of interest please apply ASAP to discuss further.