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  1. Customer Services

    Sheffield | Market related | From Interaction - Sheffield

    Customer Services We are looking for a number of customer service professionals to work throughout the area Key responsibilities may include: - Dealing with incoming sales enquiries,... upselling add-ons - Processing customer service requests in an accurate and timely manner - Striving to achieve company service level and satisfaction targets - Ensuring company systems are kept up to date Hours can vary to include evening and weekend work on a shift rota basis To be considered you must have previous customer service experience, an excellent telephone manner and strong IT literacy. Call centre experience is beneficial although not essential. Please email your CV to   This job was originally posted as www.totaljobs.com/JobSeeking/Customer... More

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  2. Customer Service

    Harrow | £17000 - £18000 per annum | From Finance and Accounting

    The Role My client in Harrow are currently recruiting for a Customer Services Assistant to join their Customer Service team. Experience To be considered you will have: at least 6 months... customer service experience, a professional nature on the phone and experience of dealing with clients and customers promptly and effectively. Attention to detail is a must and you are comfortable working to targets Salary and Benefits This is a permanent position the salary is paying up to £18,000 and includes excellent benefits. Robert Half Ltd acts as an employment business for temporary ... can apply. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60364350 ... More

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  3. Customer Service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    Our client are an internationally recognised brand who offer a friendly and enjoyable working environment. Due to expansion they are currently recruiting for a number of PART TIME customer...                        Monday  4pm - 8pm You will be responsible for dealing with inbound customer service enquiries, dealing with customer requests in a prompt and professional manner. Full training ... be upskilled and learn other customer service areas. The client offers an excellent benefits package to include free lunch, free parking and pension/healthcare benefits. Working hours are 4pm - 8pm ... service experience, have an excellent telephone manner and great IT literacy.  This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60257808 ... More

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  4. Customer Service

    Peterborough | £9.31 - 9.31 per hour | From Interaction - Peterborough

    We are currently seeking a Customer Service professional with a wealth of experience within a Customer Service capacity for a new and exciting opportunity with our Client. We are looking for... someone to hit the ground running, and so unfortunately we will not be considering applicants without at least a years experience in a Customer Service role. The role and duties involved: To ... and general public by telephone, post and fax. To assist with answering emails into the Customer Service mailbox. To provide the highest level of customer service in all aspects of this role. To ... the organisation. person Specification Qualities/knowledge Good standard of written English & mathematics. GCSE level or equivalent. Good customer service skills. Flexible communication styles to... More

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  5. customer service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    We are currently seeking a number of both  part time  and  full time Customer Service Advisors to work in an exciting, and fast paced contact centre in Peterborough with likeminded customer... focussed individuals. Our client is currently experiencing an increase in their business which paves the way for new fantastic  temporary  and  temp-to-perm  opportunities within a Customer Service ... undertake this new and exciting challenge. You will come from a Customer Service background and ideally have experience within a contact centre. You will be dealing with a large amount of incoming calls on ... a first class customer service, ensuring that the customer can end the call with ease of mind, having no further questions, problems, queries or complaints. The role suits someone who is a real self... More

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  6. Customer Services

    Kettering | £9.25 - 9.25 per hour | From Interaction - Kettering

    We are looking for a Customer Services assistant to join our Kettering client. If you have the following experience within a customer service environment this will an advantage:- You will be... required to have an excellent keyboard and administration skills. A professional and pro-active telephone manner is required. If you are self-motivated and confident this would be an advantage. Do you have excellent communication skills both verbal and written, then this could be the role for you. The role is Monday to Friday covering 8am - 18pm with a flexibility to cover various shifts during the working day. Please send your CV to This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60221050 ... More

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  7. Customer Service

    Huntingdon | £14k - 14.5k per year | From Interaction - Huntingdon

    My client in Abbots Ripton are looking for call centre staff to join their busy and exciting team on a permanent basis. It will be your responsibility to take incoming calls and make outgoing... calls for the sales and customer service team and resolve queries and take orders etc. The hours are Monday to Friday and you will need your own transport due to the location. Having experience within a call centre will be a huge advantage and you must have a confident telephone manner. If you are interested please send your CV to This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60197808 ... More

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  8. Customer Services

    Sale | £16,000 - plus commission | From The Business Connection

    Role Title: Customer Services Location: Sale, Manchester Salary: 16,000 plus commission Assignment: Permanent Hours of Work: 40 hours per week   **To be suitable for this role you... and an understanding attitude to work in Customer Services. You will be filling in questionnaires from the Internet and also contacting potential clients / customers for a successful and reputable Claims ... with inbound / outbound client telephone enquiries with exceptional customer service skills and a friendly personality • Financial product knowledge, specifically PPI / Medical Negligence ... ; Keywords: Customer Service, PPI, Word, Excel, Negotiation skills, Claims managent   Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t... More

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  9. Customer Services

    Sale | £16,000 plus commission | From The Business Connection

    Role Title: Customer Services Location: Sale, Manchester Salary: 16,000 plus commission Assignment: Permanent Hours of Work: 40 hours per week **To be suitable for this role you will have... personality and an understanding attitude to work in Customer Services. You will be filling in questionnaires from the Internet and also contacting potential clients / customers for a successful ... ; Experience of dealing with inbound / outbound client telephone enquiries with exceptional customer service skills and a friendly personality • Financial product knowledge, specifically PPI ... 01244 434387 Keywords: Customer Service, PPI, Word, Excel, Negotiation skills, Claims managent Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we... More

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  10. Customer Service

    Huntingdon | £16k per year | From Interaction - Huntingdon

    My client based in Huntingdon are looking for good customer service candidates who have worked in an office environment to join their growing team on a permanent basis. This is a great opportunity... respond to all. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60194852 ... More

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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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