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  1. Customer Service

    Sandy | £17k - 19k per year | From Interaction - Huntingdon

    My client in Sandy is looking for a customer service representative to join their busy and established team on a permanent basis. The main purpose of the role is  to process customer orders... correctly first time and deliver high level, professional customer service to both internal and external customers. You will work alongside your sales manager to develop excellent relationships with customers and to seek opportunities to promote products and services in order to gain additional sales. Duties will include: Taking incoming phone calls from internal and external customers ... knowledge of products and services Develop and maintain excellent customer relationships Investigate opportunities to up-sell during customer calls. Pro-actively contact customers to generate interest in... More

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  2. Customer Services

    Sheffield | Market related | From Interaction - Sheffield

    Customer Services We are looking for a number of customer service professionals to work throughout the area Key responsibilities may include: - Dealing with incoming sales enquiries,... upselling add-ons - Processing customer service requests in an accurate and timely manner - Striving to achieve company service level and satisfaction targets - Ensuring company systems are kept up to date Hours can vary to include evening and weekend work on a shift rota basis To be considered you must have previous customer service experience, an excellent telephone manner and strong IT literacy. Call centre experience is beneficial although not essential. Please email your CV to   This job was originally posted as www.totaljobs.com/JobSeeking/Customer... More

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  3. Customer Service

    Thame | 16k to 16k per year GBP | From Aylesbury Commercial

    We are recruiting exceptional customer service hair professionals to form part of a Consumer affairs department, immerse themselves in the brand and deliver a first class service to customer and... consumers The role will require you to develop a sound understanding of the product and services and to embrace brand values. You will work collaboratively with consumer and customers to answer ... NVQ Level 2 minimum qualification in Hairdressing - Be able to demonstrate a proven track record in delivering exceptional customer service - Be confident with an enthusiastic telephone manner - Be passionate about delivering exceptional customer service - Have strong administrative skills with a keen eye for detail - Have a proactive approach to problem solving - Have a professional outlook, self... More

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  4. Customer Service

    Southampton | £15,500 - £16,500 pa | From Bond Recruitment

    Our client based in Southampton is seeking a Customer Service Advisor to join their expanding team Customer Services Representative (Southampton Branch) Are you looking for a challenging role?... need to retain a multitude of product and process knowledge, which is paramount to providing a first class service to our customers. Working at our Southampton Location, we offer full training ... and competent manner? ? Customer Focused? ? Able to communicate at any level? ? Motivated to succeed with a "Can Do Attitude"? Your main purpose will be to resolve customer enquiries by establishing their ... be computer literate, accurate and able to work to deadlines. Ensuring that all deliveries are on time to customers. You will also be responsible for qualifying all customers hiring vehicles... More

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  5. Customer Services

    Sale | 16000 - 16000 per hour plus commission | From The Business Connection

    Role Title: Customer Services Location: Sale, Manchester Salary: 16,000 plus commission Assignment: Permanent Hours of Work: 40 hours per week **To be suitable for this role you will have Financial... attitude to work in Customer Services. You will be filling in questionnaires from the Internet and also contacting potential clients / customers for a successful and reputable Claims Management Company ... enquiries with exceptional customer service skills and a friendly personality • Financial product knowledge, specifically PPI / Medical Negligence • Strong verbal communication skills • Attention to detail ... call Emma on 01244 434387 Keywords: Customer Service, PPI, Word, Excel, Negotiation skills, Claims managent Unfortunately due to time restrictions we cannot respond to every applicant, in the event that... More

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  6. customer service

    Rotherham | £7.36 - 7.36 per hour | From Interaction - York

    Interaction Recruitment are the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government... sectors. Are you struggling to get back into work? Is it difficult to commit to regular hours long term? Our client is currently recruiting for candidates to work over three days during the grand National season. You will be taking inbound calls from customers wishing to place bets on the Grand National. You MUST be flexible to work the 5th April and commit to 4 hours training. This job is ... www.totaljobs.com/JobSeeking/customer-service_job60081999 ... More

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  7. Customer Services

    Nottingham | £6.50 per hour | From Office Angels

    Our prestigious client based in Nottingham City Centre is currently recruiting for 5 Dispute Associates on a temporary basis for approximately 12 weeks. The key purpose of this role is to resolve... www.totaljobs.com/JobSeeking/Customer-Services_job60127819 ... More

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  8. Customer Service

    Reading | 7.30 to 7.30 per hour GBP | From Jobs@Pertemps - Reading Commercial

    TEMP TO PERM CUSTOMER SERVICES £7.30 PER HOUR THEALE IMM.START MUST HAVE 1 YEARS CUSTOMER SERVICE EXPERIENCE 9.00AM - 5.00PM --------------------------------- Pertemps is an Equal Opportunities... Employer This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60056699 ... More

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  9. Customer Service

    Halifax, West Yorkshire | £9 per hour | From Interaction - Bradford

    Immediate Customer Service Advisor Required - Greetland - Halifax 8.30am to 5pm Monday to Thursday and Friday 8.30 to 3pm Own transport is required due to location 18 months Customer service... experience essential Experience in the manufacturing industry desireable Apply for imeediate consideration This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job59976883 ... More

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  10. Customer Services

    Nottingham | £15,229 per hour + Free parking | From Thorn Baker Ltd

    Calling all Customer Service staff!! Are you a Customer Service advisor seeking a new role?  if so then this could be the role you have been looking for. A fantastic permanent opportunity... has become available in Nottingham for an experienced Customer Services advisor. Are you working within a similar role but don't want to work evenings or weekends? Our client is offering 9am-5pm Monday to Friday hours. Starting salary £15,229 and then after probation will go up to £16,000 The role Taking incoming calls from customers Handling complaints very high call volume Issuing ... was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job59993262 ... More

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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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