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  1. Customer Services

    Nottingham | £14000.00 per annum | From Tate

    Are you someone who likes to provide outstanding customer services? Where you don't have to sell but instread provide excellent level of customer attention and provide each person with exceptional... levels of care? Our client based on the outskirts of Nottingham City Centre are looking a high calibre of customer service professionals to join their small, award winning, customer care team. Working within an outbound team, you will make telephone calls to customers to gain an understanding of current service levels and to make sure the customer is receiving the care and services that they ... that this is not sales based role and purely customer serviced focused. If you are looking to join a UK established, market leader with the best company benefits within the region, please call the team... More

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  2. Customer Service

    Doncaster | £14500.00 - £16500.00 per annum | From Hays

    PERMANENT JOB - BASED NEAR MEXBOROUGH CUSTOMER SERVICES EXCLUSIVELY REGISTERED WITH HAYS IDEALLY AN IMMEDIATE START We are looking for a confident customer service candidate to join an... established team in the Mexborough area. You will need to have access to your own transport, have previous customer service experience and thrive in what can sometimes be a pressurised environment. You must have first class customer service skills as you will be taking orders, giving solutions to problems that arise and arranging deliveries of products to the general public. You will have ... and individual customer service performance. If you would like to be put forward for this role please send your CV to Samantha Cooper at your earliest convenience. Hays Specialist Recruitment... More

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  3. Customer Services

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Leicester

    We have a number of immediate temporary to permanent opportunities available working for a UK recognised brand. Working within a customer orientated and non-sales environment, you will have the... opportunity to provide a professional service to customers. Roles vary dependent upon department, however may include dealing with incoming customer enquiries, responding to emails, dealing with administrative based tasks and scheduling customer orders. To be considered you must have previous customer service experience, have excellent communication skills and have good IT literacy. Full time ... originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60442808 ... More

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  4. Customer Service

    Harrow | £17000 - £18000 per annum | From Finance and Accounting

    The Role My client in Harrow are currently recruiting for a Customer Services Assistant to join their Customer Service team. Experience To be considered you will have: at least 6 months... customer service experience, a professional nature on the phone and experience of dealing with clients and customers promptly and effectively. Attention to detail is a must and you are comfortable working to targets Salary and Benefits This is a permanent position the salary is paying up to £18,000 and includes excellent benefits. Robert Half Ltd acts as an employment business for temporary ... can apply. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60364350 ... More

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  5. Customer Service

    Smethwick | £14,316 - 16,433 per year | From Interaction - Wolverhampton

    Interaction Recruitment are pleased to be recruiting on behalf of their client for a number of Customer Service Executives to join their team on 1 month rolling contracts direct with my client.... calls from customers and providing good customer service Sending emails and letters Dealing with any queries that arise Updating the computer system with accurate information Booking collctions ... Experience: Ideally you will possess 1 years experience within a call centre/customer service environment Please email your CV to This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60449477 ... More

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  6. Customer Service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    Our client are an internationally recognised brand who offer a friendly and enjoyable working environment. Due to expansion they are currently recruiting for a number of PART TIME customer...                        Monday  4pm - 8pm You will be responsible for dealing with inbound customer service enquiries, dealing with customer requests in a prompt and professional manner. Full training ... be upskilled and learn other customer service areas. The client offers an excellent benefits package to include free lunch, free parking and pension/healthcare benefits. Working hours are 4pm - 8pm ... service experience, have an excellent telephone manner and great IT literacy.  This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60257808 ... More

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  7. Customer Services

    Biggleswade | £14k - 14.5k per year | From Interaction - Letchworth

    An exciting opportunity for a confident customer service professional to work within an established company based in Bedfordshire. Your role within Customer Service will be to - Offer a... support the product - Advise on any delay in orders due to Import/Export restrictions - Offer a professional and cheerful customer service at all times - Be an integral member of the team Your experience will be - Previous office based customer service experience where you are directly responsible for problem solving and resolution of queries in a timely manner - Demonstrable experience of where you have gone the extra mile for the customer - Excellent telephone manner with good command of English both written and spoken - Accurate data entry skills - Team based experience... More

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  8. Customer Service

    Peterborough | £9.31 - 9.31 per hour | From Interaction - Peterborough

    We are currently seeking a Customer Service professional with a wealth of experience within a Customer Service capacity for a new and exciting opportunity with our Client. We are looking for... someone to hit the ground running, and so unfortunately we will not be considering applicants without at least a years experience in a Customer Service role. The role and duties involved: To ... and general public by telephone, post and fax. To assist with answering emails into the Customer Service mailbox. To provide the highest level of customer service in all aspects of this role. To ... the organisation. person Specification Qualities/knowledge Good standard of written English & mathematics. GCSE level or equivalent. Good customer service skills. Flexible communication styles to... More

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  9. customer service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    We are currently seeking a number of both  part time  and  full time Customer Service Advisors to work in an exciting, and fast paced contact centre in Peterborough with likeminded customer... focussed individuals. Our client is currently experiencing an increase in their business which paves the way for new fantastic  temporary  and  temp-to-perm  opportunities within a Customer Service ... undertake this new and exciting challenge. You will come from a Customer Service background and ideally have experience within a contact centre. You will be dealing with a large amount of incoming calls on ... a first class customer service, ensuring that the customer can end the call with ease of mind, having no further questions, problems, queries or complaints. The role suits someone who is a real self... More

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  10. Customer Services

    Sale | £16,000 - plus commission | From The Business Connection

    Role Title: Customer Services Location: Sale, Manchester Salary: 16,000 plus commission Assignment: Permanent Hours of Work: 40 hours per week   **To be suitable for this role you... and an understanding attitude to work in Customer Services. You will be filling in questionnaires from the Internet and also contacting potential clients / customers for a successful and reputable Claims ... with inbound / outbound client telephone enquiries with exceptional customer service skills and a friendly personality • Financial product knowledge, specifically PPI / Medical Negligence ... ; Keywords: Customer Service, PPI, Word, Excel, Negotiation skills, Claims managent   Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t... More

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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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