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  1. Customer Services

    Dorking | - £16k-£19k | From Tate

    Customer Services Dorking Salary £16000.00-19000.00 plus excellent benefits My client based in Dorking, Surrey are looking for people orientated candidates who can combine their excellent customer... services and admin skills together to develop and grown a brand new department You will need to be able to prioritise your workload whilst retaining a first class standard of customer service In return they will offer truly amazing benefits and great career progression This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job61094706 ...

  2. Customer Services

    Bolton | £7.50 - £9.50 per hour | From Hays

    EXCITING OPPORTUNITY FOR A CUSTOMER SERVICES / HELP DESK ADVISOR TO JOIN AN EXPANDING BUSINESS ON A TEMPORARY TO PERMANENT BASIS - £17,000pa This client has a strong global presence within the... energy sector, responsible for serving the complex stored energy needs of customers around the world. As a market leading business , this company is responsible for providing services and systems ... customer services team at thier offices based in Horwich, to support an existing team of 3 to provide front line administration support to their customer base. You will be responsible for dealing with both ... be £17k per annum. Customer Services Advisor | Horwich, Bolton - £17,000pa As a customer service advisor, you will be responsible for: despatching engineers, preparing quotations, reports...

  3. Customer Service

    Aylesford | £14000 - £16000 per annum + 1% profit share | From Connect2Staff

    Connect2staff are exclusively recruiting for Customer Service executives for a large and expanding client based in Aylesford. The client is looking for a candidate who is available immediately for a... temporary contract which may lead to a permanent role. The duties are as follows- The duties- *Answering inbound telephone calls *Dealing with customer queries *Document all calls on to the in-house system *Manage objections *Up sell products when required The right candidate would need to be available immediately and be able to show the relevant experience gained from a previous customer service role. If you would like more information on this position then please call Kylie Andrews on 01622 236631 or email me at Kylie.andrews@connect2staff.co.uk. End date 14th December 2014...

  4. Customer Service

    Peterborough | 7 to 7 per hour GBP | From Kettering

    Our client based in Peterborough has a requirement for Customer Service Assistants to support their team during the busy Christmas period. Working Monday - Friday, 8pm - Midnight you will be... working on the Back to School Project. Due to the shifts public transport does not run at these times so own transport is preferred. Pay Rate - £7.50 Per Hour. This work is until Jan 2015 --------------------------------- Pertemps is an Equal Opportunities Employer This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60983438 ...

  5. Customer Service

    Doncaster | £7.74 per annum | From Hays

    TEMPORARY TO PERMANENT JOB IN DONCASTER EXCLUSIVELY REGISTERED WITH HAYS CUSTOMER SERVICES JOB We are looking for a customer services candidate who can really make a difference, you will be... working in a busy order processing department within the manufacturing industry. You must be used to taking calls within a commercial environment so will be able to deal with customers professionally whilst providing solutions to order problems and delivery queries. You will need to be available immediately and indefinitely. You must have the ability to work in a fast paced environment and be ... and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61159602 ...

  6. Customer Service

    Dereham | £14500.00 - £16500.00 per annum | From Hays

    My client based near Dereham as seeking a customer service advisor to join their team. This is a newly created position due to the level of calls coming into the company. The working hours are... Monday to Friday 8.30am - 15.00pm Dealing with general enquiries, logging complaints and ensuring they are followed up General administrative duties Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61141510 ...

  7. Customer Service

    Bristol | £15000 - £17000 per annum | From Red Recruitment

    Are you looking for a rewarding customer based role, providing excellent customer service with some of the biggest employers in bristol? Various contact centre roles available within bristol.... Answering inbound calls to provide quality service to existing customers in a confident and friendly way in order to solve any possible queries successfully. Outbound call centre vacancies also available working as sales advisor, promoting other service options in order to meet and exceed goals, performance based bonuses available. Competitive package Scope for progression Friendly and rewarding working environment This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60995003 ...

  8. Customer Services

    Northampton | From £6.50 to £6.95 per hour | From Keene & Lord

    We are currently seeking customer service advisors for a large company based in brackmills. This position will be quite a varied role from dealing with customers on the telephone and face to face... to general administration duties. You will need to have an excellent telephone manner and a good customer service background. You will need to be available to work 9am -6pm. Immediate starts This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60973476 ...

  9. Customer Services

    Northampton | From £6.50 to £6.95 per annum | From Keene & Lord

    We are currently seeking customer service advisors for a large company based in brackmills. You will need to have an excellent telephone manner and experience in customer services is essential. ... The role itself will be very varied from dealing with customers via phone or face to face to dealing with drivers. You will also be required to do General admin duties. You will need to be able to work between 6PM - 10PM. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60973566 ...

  10. Customer Service

    Loughborough | £16000 per annum + free parking | From Office Angels

    We have a new position for an experienced Customer Service Person based in Loughborough this is a maternity cover as this is off the beaten track you will need your own transport, as the Customer... Service Person you will be working as part of a team and have the support of a Line Manager - Monday to Friday office hours. As the Customer Service Advisor you must have a strong background within a Customer Service based role and looking for a rewarding and challenging position. To be successful in the role of Customer Service Person you will be expected to carry out the following duties: Carry out administrative duties as specified by the Customer Service Supervisor Utilise appropriate IT systems to manage and record enquiries and ensure effective collation and distribution...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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