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  1. Customer Service

    Leicester | £7.50 per annum + free parking | From Office Angels

    We have a new position for an experienced Customer Service Person based in Leicester this is an ongoing position, as the Customer Service Person you will be working as part of a team and have the... support of a Line Manager - Monday to Friday office hours. As the Customer Service Advisor you must have a strong background within a Customer Service based role and looking for a rewarding and challenging position. To be successful in the role of Customer Service Person you will be expected to carry out the following duties: Carry out administrative duties as specified by the Customer Service Supervisor Utilise appropriate IT systems to manage and record enquiries and ensure effective collation and distribution of statistical information required Ensure that all customers are dealt...

  2. Customer Service

    UK | £13,500 - 13,650 per year | From Interaction - Maidstone

    Customer Service Representatives Based in Ewell 5 days per week - Monday to Sunday £13,500 Our large client based in Ewell are currently looking to take on a number of full time... Customer Service Representatives. Duties: Answering incoming calls from customers Resolving and queries Arranging engineers to attend call outs Provided general customer service Skills needed: Excellent telephone manner Good IT skills Experience working within a customer service environment Heating background is desirable but not essential As mentioned above this role is working 5 ... www.totaljobs.com/JobSeeking/Customer-Service_job60930913 ...

  3. Customer Services

    Northampton | From £6.50 to £6.95 per hour | From Keene & Lord

    We are currently seeking customer service advisors for a large company based in brackmills. This position will be quite a varied role from dealing with customers on the telephone and face to face... to general administration duties. You will need to have an excellent telephone manner and a good customer service background. You will need to be available to work 9am -6pm. Immediate starts This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60973476 ...

  4. Customer Services

    Northampton | From £6.50 to £6.95 per annum | From Keene & Lord

    We are currently seeking customer service advisors for a large company based in brackmills. You will need to have an excellent telephone manner and experience in customer services is essential. ... The role itself will be very varied from dealing with customers via phone or face to face to dealing with drivers. You will also be required to do General admin duties. You will need to be able to work between 6PM - 10PM. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job60973566 ...

  5. Customer service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    We have a number of upcoming full time  temporary to permanent opportunities available working for a UK recognised brand. Working within a customer orientated and non-sales environment, you will... have the opportunity to provide a professional service to customers. You will be responsible for dealing with incoming customer service enquiries, providing company and product based information and answering any general business questions. To be considered you must have previous customer service experience, have excellent communication skills and have good IT literacy. Hours of work will ... was originally posted as www.totaljobs.com/JobSeeking/Customer-service_job60865005 ...

  6. Customer Service

    Harrow | £17000 - £18000 per annum | From Finance and Accounting

    The Role My client in Harrow are currently recruiting for a Customer Services Assistant to join their Customer Service team. Experience To be considered you will have: at least 6 months... customer service experience, a professional nature on the phone and experience of dealing with clients and customers promptly and effectively. Attention to detail is a must and you are comfortable working to targets Salary and Benefits This is a permanent position the salary is paying up to £18,000 and includes excellent benefits. Robert Half Ltd acts as an employment business for temporary ... can apply. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60836875 ...

  7. Customer Service

    Kent | £6.50 - 7.00 per hour | From Interaction - Maidstone

    Customer Service Operators Based in Ashford £6.50 to £7.00 per hour Temporary Position      Hours - 1pm to 9pm    Our large client based in Ashford are looking for Customer Service Operators... to join them on an ongoing temporary contract. Job Duties: Making outbound calls to customer Conducting and asking research questions Typing up conversation on computer system Skills: Candidates must have an excellent telephone manner Good accuracy and typing skills Immediately available to start work Flexibility with working hours If you would like to apply for this position please apply on line or contact Charlene on. Interaction Recruitment are an equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60964832 ...

  8. Customer service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    IMMEDIATE STARTS PART TIME TEMPOARY ROLES Our internationally recognised client is seeking a number of experienced contact centre staff to support their customers within a customer service... capacity. Working closely with both customers and other internal teams you will provide an excellent customer experience, ensuring the accuracy of information and the quick resolution of queries. We are specifically looking for candidates with a strong contact centre background, or office based sales support experience. Part time working hours Tuesday - Saturday 9am - 1400 Temporary to ... /Customer-service_job60834526 ...

  9. Customer service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    IMMEDIATE STARTS TEMPOARY ROLES Our internationally recognised client is seeking a number of experienced contact centre staff to support their customers within a customer service capacity. ... Working closely with both customers and other internal teams you will provide an excellent customer experience, ensuring the accuracy of information and the quick resolution of queries. We are specifically looking for candidates with a strong contact centre background, or office based sales support experience. Full time 39 hours a week working five days out of seven temporary to permanent ... you have not heard within 5 working days of making your application, please assume that you have been unsuccessful** This job was originally posted as www.totaljobs.com/JobSeeking/Customer...

  10. Customer Service

    Northamptonshire | £8.24 per hour | From Office Angels

    A large financial organisation based in Moulton Park, Northampton are recruiting 5 Customer Service Consultants. Interviews will be held week throughout November until the roles are filled. No... and Data Protection policies at all times. The role will involve: * Talking to customers on the phone * Provide excellent customer service skills * Help customers manage their finances * Match product choices to the customers needs My client is looking for the following skills/experience * Customer service * Follows processes * Target driven and ambitious * Excellent communication skills ... . In this role you will be handling inbound calls from existing customers being able to provide advice on a range of products covering mortgages, insurance, life insurance etc. You will need to be able...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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