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  1. Customer Services

    Sheffield | Market related | From Interaction - Sheffield

    Customer Services We are looking for a number of customer service professionals to work throughout the area Key responsibilities may include: - Dealing with incoming sales enquiries,... upselling add-ons - Processing customer service requests in an accurate and timely manner - Striving to achieve company service level and satisfaction targets - Ensuring company systems are kept up to date Hours can vary to include evening and weekend work on a shift rota basis To be considered you must have previous customer service experience, an excellent telephone manner and strong IT literacy. Call centre experience is beneficial although not essential. Please email your CV to   This job was originally posted as www.totaljobs.com/JobSeeking/Customer... More

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  2. Customer Service

    Thame | 15.60k to 15.60k per year GBP | From Aylesbury Commercial

    Handling and responding to customer enquiries and complaints via inbound and outbound calls, emails, letters, and web enquires Liaison with internal departments The ideal candidate will have ... Excellent customer service skills A confident telephone manner Good communication and listening skills together with the ability to liase with other departments Excellent keyboard skills and computer literacy are essential together with an eye for detail Flexibility and the ability to be a team player A proactive attitude and ability to use initiative where appropriate --------------------------------- Pertemps is an Equal Opportunities Employer This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job59939165 ... More

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  3. Customer Service

    Reading | 7.30 to 7.30 per hour GBP | From Jobs@Pertemps - Reading Commercial

    TEMP TO PERM CUSTOMER SERVICES £7.30 PER HOUR THEALE IMM.START MUST HAVE 1 YEARS CUSTOMER SERVICE EXPERIENCE 9.00AM - 5.00PM --------------------------------- Pertemps is an Equal Opportunities... Employer This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60056699 ... More

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  4. Customer Services

    Worthing, West Sussex | £15k - 18k per year | From Interaction - Worthing

    I am currently looking for several customer service candidates for roles in the Worthing area. All candidates must be computer literate, be highly motivated and driven. The role will be a mixture... of customer service and admin. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job59905705 ... More

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  5. Customer Service

    Uxbridge | £7.50 per hour | From BROOK STREET BUREAU - Watford

    Benefits: Travel and subsistence allowance Holiday pay Central Uxbridge location Job duties: Dealing whith both customer and parking attendant queries Responding to customer service emails... Resolving problems as quickly as possible Complaint handling Logging calls into in-house database Have you dealt with parking control before? If so send your CV now! This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job60045606 ... More

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  6. Customer Services

    Nottingham | £15,229 per hour + Free parking | From Thorn Baker Ltd

    Calling all Customer Service staff!! Are you a Customer Service advisor seeking a new role?  if so then this could be the role you have been looking for. A fantastic permanent opportunity... has become available in Nottingham for an experienced Customer Services advisor. Are you working within a similar role but don't want to work evenings or weekends? Our client is offering 9am-5pm Monday to Friday hours. Starting salary £15,229 and then after probation will go up to £16,000 The role Taking incoming calls from customers Handling complaints very high call volume Issuing ... was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job59993262 ... More

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  7. Customer Service

    Abingdon | £16000 - £18000 per annum | From BROOK STREET BUREAU - Abingdon

    My client based in Abingdon is looking for Customer Service Executives to join this fantastic company. Responsibilities will include; - Managing all levels of customer service - Handling queries... and questions from clients on a daily basis - Maintain database whilst making sure all details are correct and accurate - Working closely with account managers to promote working practices. - Have excellent communications skills, both written and oral - Ability to work under pressure and meet deadlines - Ability to work in a team environment Do you have fluent european language skills with English speaking customer service experience? If you are looking for a new permanent opportunity please Apply Now. This job was originally posted as www.totaljobs.com/JobSeeking/Customer... More

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  8. Customer Service

    Coventry | £18000 | From BROOK STREET BUREAU - Coventry

    Customer Service Executive Coventry £15000 Rising to £18000 with the opportunity to earn an extra £1000 per annum Currently recruiting for a prestigious client based in Coventry for Customer... Service Executives. In this role, no two days will be the same and my client is seeking motivated, proactive, well spoken individual who is seeking a career - not just a job. What You'll Do- Manage multiple, long term customer cases from start to finish, including working with the customer, our client and external stakeholders Resolve customer concerns on behalf of our Client using sound judgment, effective investigation and provide proactive solutions Ensure that customer service levels are acknowledged to be 'world class' both within and outside the Company Use innovative... More

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  9. Customer service

    Welwyn Garden City | £7.95 - £8.00 per hour | From Randstad Business Support

    Customer service advisors About Our Client I am currently recruiting for customer service advisor's to join a growing business in Welwyn Garden City. This position will be based on a long term... the system and updating on stage of process Preferred Skills: * Previous customer service experience required * Competent keyboard skills * Ability to operate computer systems * Excellent ... lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-service_job59996181 ... More

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  10. Customer Service

    Basingstoke | £6.50 | From Blue Arrow - Newbury

    A full time vacancy is available for an immediate start in Basingstoke. The role is temporary to permanent to any successful starters. The role is to take inbound calls from customers and assist... them with their queries relating to their gas, and use the systems to log the calls and find information for the customers. Good customer service skills are required. This role is for an immediate start, and so any applicants must be immediately available. Blue Arrow is one of the UK`s largest recruitment businesses, dedicated to providing bespoke staffing solutions through a network ... posted as www.totaljobs.com/JobSeeking/Customer-Service_job59968735 ... More

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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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