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  1. Trainee Customer Service Advisor

    Warrington, Cheshire | Minimum Wage | From Hays VIA LOGIC

    Trainee Customer Service Advisor  12 Month Fixed Term Contract till April 2015 Are you unemployed?     Are you a GGHT resident? An exciting opportunity has arisen within GGHT to work... within our Central Services Team.  We are looking for six  Trainee Customer Service Advisors to assist in delivering high quality information and advice along with completing a variety of customer focused administrative duties across the full range of GGHT functions and services. The successful candidate will be able to work as part of a team to provide a quality service to customers in line ... your own time for a Level 2 Customer Service  Award Closing date for applications: Friday 18 th April 2014 This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer... More

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  2. Customer Service Advisor / Trainee Customer Advisor

    Snodland | £14000 to £17000 per annum - Plus Benifits | From 199 Recruitment

    An exciting opportunity has arisen for a Customer Service Advisor to join South East Water. Located in Snodland, Kent; South East Water supplies top quality drinking water to 2.1 million customers... the candidate does not hold a NVQ Qualification Level 2 or above however are working towards this level, or have limited experience in Customer Services, they may be considered for a Trainee Customer Service ... , a stakeholder pension scheme and life assurance scheme. To apply for the Customer Service Advisor role please press apply now Associated words: Customer Service, Customer Service Trainee, Call Centre, Customer Advice, Water, Utilities This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor--Trainee-Customer-Advisor_job59295986 ... More

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  3. Trainee Courier Customer Service Clerk

    Slough, Berkshire | From £15,000 to £15,000 per annum | From Skillframe Ltd.

    Duties include: Monitoring and tracking international courier consignments. Dealing with customers and overseas agents via phone, email and IT system. Resolving problems and dealing with all types.../Trainee-Courier-Customer-Service-Clerk_job59423887 ... of customer service issues. Maintaining service levels and completing service standard reports. Advising customers on service standards, transit times and customs related issues. General office administration duties. No experience required - full training provided. Hours as below: Days Mon-Fri Two week alternate shift Week 1 - 0600 to 1430 Week 2 - 0930 to 1800 Considering the hours... More

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  4. Sales, customer service, trainee manager

    Birmingham | £7.53 per hour plus great commissions and bonus's | From BSB1

    Sales and marketing company based in jewellery Quarter in Birmingham are looking to expand into 2014. We are currently recruiting for new members to join our sales office, with the opportunity... you This job was originally posted as www.totaljobs.com/JobSeeking/Sales-customer-service-trainee-manager_job58798240 ... to progress into more advance levels of the business. We are looking for confident and outgoing people who are looking for a change of direction or want to start a career. Sales experience is not essential, however previous work in the area of sales, marketing, customer service, retail or hospitality a plus. We will provide full training to the successful candidates in this full time... More

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  5. Trainee Manager - Customer Service

    Leeds | DOE | From Direct Acquisitions - Leeds

    Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. Direct Acquisitions ...... More

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  6. Trainee Sales & Customer Service: Immediate Start

    Norwich | £300-600 per week (average earnings) | From Iconic Strategies

    Trainee Sales & Customer Service Iconic Strategies has multiple trainee openings for people that are looking to do the following: Work in a fun environment Improve your communication... opportunities are based on results. Send your CV to Iconic Strategies today for consideration! This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Sales--Customer-Service-Immediate ... skills Learn to adapt and overcome challenges Enhance your customer service & sales skills Receive recognition and earn based on your results Travel throughout the UK, Ireland and Europe ... Norwich in 2013 due to high demand for our Private Site and Event-Based customer acquisition process. We help match our client with the right customers by speaking with them face-to-face at events... More

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  7. Customer service sales/marketing trainee management

    Bristol | £7.53 per hour + great commissions and bonus's | From BSB1

    Sales and marketing company based opposite Temple meads train station in Bristol are looking to expand into the summer of 2014. We are currently recruiting for new members to join our sales... www.totaljobs.com/JobSeeking/Customer-service-salesmarketing-trainee-management_job58628211 ... office, with the opportunity to progress into more advance levels of the business. Requirements:  We are looking for confident and outgoing people who are looking for a change of direction or want to start a career. Sales experience is not essential, however previous work in the area of sales, Marketing, customer service, retail or hospitality a plus. We will provide full training... More

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  8. Trainee Sales & Customer Service: Competitive, Driven People Wanted

    Chelmsford | £250-350 per week (average earnings) | From Emporia Red

    Trainee Sales & Customer Service: Competitive, Driven People Wanted Are you competitive & looking for a challenging career? Are you driven to succeed, but need a path to drive on?  Do... .  Trainee Sales & Customer Service Openings: We are currently looking to fill several trainee openings as soon as possible to assist with our current campaigns. Our openings involve sales, customer ... people to service them with enthusiasm and integrity.  Trainee Sales & Customer Service Requirements: All levels of education and experience will be considered, but applicants must be at least ... experience working with customers face-to-face is also recommended! Trainee Sales & Customer Service Growth Opportunities: Over the next few months, we will need to develop team leaders, campaign... More

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  9. Trainee Sales & Customer Service: Competitive, Driven People Wanted

    Basildon | £250-350 per week (average earnings) | From Emporia Red

    Trainee Sales & Customer Service: Competitive, Driven People Wanted Are you competitive & looking for a challenging career? Are you driven to succeed, but need a path to drive on?  Do....  Trainee Sales & Customer Service Openings: We are currently looking to fill several trainee openings as soon as possible to assist with our current campaigns. Our openings involve sales, customer ... people to service them with enthusiasm and integrity.  Trainee Sales & Customer Service Requirements: All levels of education and experience will be considered, but applicants must be at least ... experience working with customers face-to-face is also recommended! Trainee Sales & Customer Service Growth Opportunities: Over the next few months, we will need to develop team leaders, campaign... More

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  10. Customer Service Experience Wanted - Trainee Sales Assistant

    Liverpool | - £15k-£20k | From Global Client Strategies

    Customer Service Experience Wanted - Trainee Sales Assistant Global Client Strategies in Liverpool is a sales & marketing company looking for people with a desire for professional... you! *** This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Experience-Wanted--Trainee-Sales-Assistant_job59398725 ... Involve: Creating Brand Awareness for Clients Increasing Market Share for Clients Interacting with Customers Face-to-Face Promoting Clients Products and Services Answering Questions ... and support because each individual's sales results contribute to the company's success as a whole. Previous experience involving customer interaction (such as retail sales, customer service, waiting, bar... More

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As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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