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  1. Trainee Customer Service

    Hounslow | £16k per year | From 360 Resourcing

    Our client has an exciting opportunity for an Trainee Customer Service/ Administration Officer to join their team based in Hounslow , London. They are offering a competitive salary of £16,000... per annum . A fantastic opportunity has arisen for a Trainee Customer Service Administrator to join our client, who is the leading Door Entry and Gate Automation Specialists based in West London. As their Trainee Customer Service/ Administration Officer you will be joining a small and lively office environment assisting the Customer Service/ Administrative Team with the day to day running of the office. You will need to be fluent in English, able to multitask and work well under pressure and to deadlines. As a Trainee Customer Service/ Administration Officer your duties will include...

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  2. Trainee Customer Services

    Cheadle, Cheshire | From £10,000 to £12,000 per annum | From Potential Recruitment

    Our client is a well established company in the wholesale wine sector and customer service is a cornerstone of its continued growth and success. A brilliant opportunity now exists for a... Customer Service Trainee to work alongside the International and National Sales Team working in a vibrant office of 40 people . Everyday tasks will fall into several separate areas: Assisting the Sales Team to deliver exemplary Customer Service to both International and National clients by 1. Overseeing Wine Sample Shipments - To include the ordering of bottles into Head ... become a fully trained member of the International customer service team with salary that reflects their determination and sheer hard work. Please note as this role is working in the wine...

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  3. Customer Service Trainee

    Runcorn | £26 per day plus KPI bonus of £500 a quarter | From Freeway UK Insurance

    Why work for Freeway insurance service UK Ltd? Freeway Insurance Service Ltd are one of the leading Taxi insurance brokers in the UK. We strive to be a supportive company with the aim of... for enthusiastic people with a passion for delivering great customer service with warm energy and an eye for detail. You'll need to be hungry to learn, bring a positive attitude and have the ability to build rapport with customers. Advisers at Freeway Insurance Service Ltd are all about providing excellent customer service and offering solutions to locate the right products, at the right price, for the right customer. Insurance experience isn't necessary, more importantly you must have a positive personality, a strong focus on going that extra mile to provide remarkable service, a bit of get...

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  4. Trainee Sales / Customer Service

    Inverurie | Competitive | From GPH Builders Merchants Ltd

    Trainee Sales / Customer Service - Inverurie Branch This trainee position presents the right candidate with the opportunity to grow with this challenging, hands-on role within our dedicated... are looking to fill the following position. If you are up for the challenge of working within a progressive company as part of a dynamic team, then Trainee Sales / Customer Service could be just the job for you.  This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Sales--Customer-Service_job60613905 ... sales team. You will learn about selling building materials to both trade and retail customers, and develop a strong commitment to excellent customer service. Liaising with customers and colleagues...

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  5. TRAINEE COURIER CUSTOMER SERVICE CLERK

    Slough, Berkshire | From £8,000 to £12,000 per annum | From Heathrow Personnel

    HOT NEW ROLE- TO START ASAP!  My clients a well established logistics company based in Colnbrook seeking a Trainee Courier Customer Service Clerk. This is a brilliant opportunity to gain a... Salary: £8-12,000 This job was originally posted as www.totaljobs.com/JobSeeking/TRAINEE-COURIER-CUSTOMER-SERVICE-CLERK_job60565580 ... career within the Courier industry!  Daily duties would be include: Track and tracing of inbound shipments Compliance with clearance for import and export shipments To deal with customers issues/ queries POD'S (Proof of Deliveries)  General admin  Taking bookings and inputting them onto the database  Providing quotations Skills needed: Must be willing to learn Good customer...

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  6. Trainee Customer Service Advisor

    Potters Bar | Up to £16,000 per annum | From Support Services Group

    Trainee Customer Service Advisor | Potters Bar | up to £16,000 We are currently recruiting for a Trainee Customer Service Advisor to join a well-established and growing organisation based in..., age, religion/beliefs, or any other reason which cannot be shown to be justified This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job60707820 ... Potters Bar. Following full training your duties will include: Providing customer service support to customers and clients Internal compliance/audit checking of internal files General administrative duties surrounding enquiries/accounts If you are customer focused with excellent communication skills, educated to a minimum level of GCSE or equivalent with at least an A - C...

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  7. Sales, Customer Service and Trainee Management

    Cardiff | | From BSB1

    We (BSB1) are a Sales and marketing company based in the centre of Cardiff just a 5 minute walk from Cardiff Central train station (CF10 4BY). We are currently expanding and therefore looking... originally posted as www.totaljobs.com/JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943253 ... for candidates to join our company starting at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are...

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  8. Sales, Customer Service and Trainee Management

    Birmingham | | From BSB1

    We (BSB1) are a Sales and marketing company based in Birmingham in The Jewellery Quarter (B18 6DA). We are currently expanding and therefore looking for candidates to join our company starting.../JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943244 ... at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are looking for a change of direction or want to...

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  9. Customer Service & Sales Advisors - Trainees Welcome!

    Burton-On-Trent | £10000 - £30000 Per Annum | From SER (Staffing) Ltd

    Car Sales Executives Customer Advisors Lookers Car Supermarket One of the leading Motor Groups in the UK are looking for Exceptional Personalities with Great Attitudes to be the face of their... www.totaljobs.com/JobSeeking/Customer-Service--Sales-Advisors---Trainees-Welcome_job60659610 ... Used Car Supermarket in Burton upon Trent. Relevant Experience would be an Advantage but not Essential Full Training Provided Trainees Welcome Successful candidates will demonstrate: . Excellent communication skills . Drive and determination coupled with genuine enthusiasm to be ?THE BEST` . A real interest in Customer Service . Ability to work in a team environment . A ?CAN DO` attitude In...

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  10. Customer service sales / marketing trainee management

    Birmingham | + great commissions and bonus's | From BSB1

    Sales and marketing company based in the Jewellery Quarter in Birmingham are looking to expand. We are currently recruiting for new members to join our company with the opportunity to progress..., or email your CV to jobs@bsb1.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-service-sales--marketing-trainee-management_job60659109 ... into more advance levels of the business. Requirements:  We are looking for confident and outgoing people who are looking for a change of direction or want to start a career. Sales experience is not essential, however previous work in the area of sales, Marketing, customer service, retail or hospitality a plus. We will provide full training to the successful candidates in this full...

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As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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