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  1. Trainee Customer Service

    Hounslow | £16k per year | From 360 Resourcing

    Our client has an exciting opportunity for an Trainee Customer Service/ Administration Officer to join their team based in Hounslow , London. They are offering a competitive salary of £16,000... per annum . A fantastic opportunity has arisen for a Trainee Customer Service Administrator to join our client, who is the leading Door Entry and Gate Automation Specialists based in West London. As their Trainee Customer Service/ Administration Officer you will be joining a small and lively office environment assisting the Customer Service/ Administrative Team with the day to day running of the office. You will need to be fluent in English, able to multitask and work well under pressure and to deadlines. As a Trainee Customer Service/ Administration Officer your duties will include... More

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  2. Trainee Sales / Customer Service

    Inverurie | Competitive | From GPH Builders Merchants Ltd

    Trainee Sales / Customer Service - Inverurie Branch This trainee position presents the right candidate with the opportunity to grow with this challenging, hands-on role within our dedicated... are looking to fill the following position. If you are up for the challenge of working within a progressive company as part of a dynamic team, then Trainee Sales / Customer Service could be just the job for you.  This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Sales--Customer-Service_job60613905 ... sales team. You will learn about selling building materials to both trade and retail customers, and develop a strong commitment to excellent customer service. Liaising with customers and colleagues... More

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  3. TRAINEE COURIER CUSTOMER SERVICE CLERK

    Slough, Berkshire | From £8,000 to £12,000 per annum | From Heathrow Personnel

    HOT NEW ROLE- TO START ASAP!  My clients a well established logistics company based in Colnbrook seeking a Trainee Courier Customer Service Clerk. This is a brilliant opportunity to gain a... Salary: £8-12,000 This job was originally posted as www.totaljobs.com/JobSeeking/TRAINEE-COURIER-CUSTOMER-SERVICE-CLERK_job60565580 ... career within the Courier industry!  Daily duties would be include: Track and tracing of inbound shipments Compliance with clearance for import and export shipments To deal with customers issues/ queries POD'S (Proof of Deliveries)  General admin  Taking bookings and inputting them onto the database  Providing quotations Skills needed: Must be willing to learn Good customer... More

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  4. Trainee Customer Service Advisor

    Manchester | Unspecified Competitive Rate | From Springbok Recruitment

    Trainee Customer Service Advisor Springbok Properties are looking to hire an enthusiastic Trainee Customer Service Advisor to join our busy office in Manchester The... you will be doing. The Trainee Customer Service Advisor role will encompass supporting all the departments within the business and will involve duties to assist the needs of the business ... us! This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job60581997 ... , remaining calm and professional even in a pressurised customer service environment. - You must have a flexible positive "can do" approach to work - Makes a positive contribution to teams... More

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  5. Trainee Customer Service Advisor

    Barnet | From £12,000 to £13,000 per annum | From Support Services Group

    Trainee Customer Service Advisor £12,000 - £13,000 Hours: Monday to Friday 8.30 - 5.30 We are currently recruiting for a Trainee Customer Service Advisor to join an organisation based in Barnet.... for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service ... Working within a very well established and growing company, which has its roots in the financial services and property marketplace, it is a Telegraph Top 1000 Fastest Growing Company in the UK and has the prestigious Investors in People accreditation. Following full training your duties will include: Providing customer service support to customers and clients Internal compliance/audit... More

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  6. Trainee Customer Service Advisor

    Barnet | From £13,125 to £13,125 per annum + Benefits | From Support Services Group

    Trainee Customer Service Advisor Hours, Monday to Friday 8.30 - 5.30 We are currently recruiting for a Trainee Customer Service Advisor to join an organisation based in Barnet. .../JobSeeking/Trainee-Customer-Service-Advisor_job60493410 ... ?Working within a very well established and growing company, which has its roots in the financial services and property marketplace, it is a Telegraph Top 1000 Fastest Growing Company in the UK and has the prestigious Investors in People accreditation.?? Following full training your duties will include: Providing customer service support to customers and clients Internal... More

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  7. Sales, Customer Service and Trainee Management

    Cardiff | | From BSB1

    We (BSB1) are a Sales and marketing company based in the centre of Cardiff just a 5 minute walk from Cardiff Central train station (CF10 4BY). We are currently expanding and therefore looking... originally posted as www.totaljobs.com/JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943253 ... for candidates to join our company starting at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are... More

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  8. Sales, Customer Service and Trainee Management

    Birmingham | | From BSB1

    We (BSB1) are a Sales and marketing company based in Birmingham in The Jewellery Quarter (B18 6DA). We are currently expanding and therefore looking for candidates to join our company starting.../JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943244 ... at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are looking for a change of direction or want to... More

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  9. Customer Service Advisor/ Trainee Customer Service Advisor

    UK-Snodland | £0 - £17,064/Year | From CareerBuilder

    Customer Service Advisor/ Trainee Customer Service Advisor Contract Type: Permanent Location:  Head Office, Snodland Salary: Up to £17,064.90 per annum (pro rata), dependent on... does not hold a NVQ Qualification Level 2 or above however are working towards this level, or have limited experience in Customer Services, they may be considered for a Trainee Customer Service ... , a minimum of 25 days annual leave (pro rata), a stakeholder pension scheme and life assurance scheme. To Apply for the role of Customer Service Advisor/ Trainee Customer Service Advisor please ... : - Responding to written and verbal customer contacts regarding Billing or Water Service queries to meet quality and customer satisfaction targets - Maintaining customer accounts to ensure that clear... More

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  10. Trainee Customer Service / Sales Assistant; Immediate Start

    Leicester | £350-500 per week (OTE) | From Live Innovations

    Trainee Customer Service / Sales Assistant; Immediate Start If you are outgoing, energetic and great with customer service and sales, Live Innovations may be the right team for you! We have... had a huge increase in demand for our services in 2014; therefore we are looking 5 Trainee Customer Service / Sales Assistants to start immediately in our BRAND NEW Leicester location. These are trainee customer services and sales assistant openings wherein we will be looking to vigorously cross-train the successful candidates in all areas of our business in order to keep up with client ... opportunity to develop yourself. Trainee Customer Service / Sales Assistants: Meet with current and new customers face to face Promote clients products and services Are able to learn and grow at their... More

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As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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