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  1. TRAINEE CUSTOMER SERVICE ADVISOR

    Winchester | £16k - 20k per year + Bonus | From Hot Recruitment

    Trainee Customer Service Advisor, Winchester. Our client is a well-established and highly successful motor dealership group and due to expansion, an opportunity has now arisen for a Trainee... run business are proud to represent a number of brands at dealers located in Andover, Basingstoke, Camberley, Farnham and Winchester. The Role As a Trainee Customer Service Advisor you will be ... role of Trainee Customer Service Advisor involves: * Providing exceptional levels of customer care and satisfaction * Booking in vehicles for service and repair * Updating customers as to ... Monday to Friday, 8am until 6pm with 1 hour for lunch. Saturdays are worked on a rota basis. The Person In the role of Trainee Customer Service Advisor you will: * Be a polite and friendly...

  2. TRAINEE CUSTOMER SERVICE ADVISOR

    Winchester | £16k - 20k per year + Bonus | From Hot Recruitment Consultants Ltd

    Trainee Customer Service Advisor, Winchester. Our client is a well-established and highly successful motor dealership group and due to expansion, an opportunity has now arisen for a Trainee... family run business are proud to represent a number of brands at dealers located in Andover, Basingstoke, Camberley, Farnham and Winchester. The Role As a Trainee Customer Service Advisor you will be ... . This role of Trainee Customer Service Advisor involves: * Providing exceptional levels of customer care and satisfaction * Booking in vehicles for service and repair * Updating customers as to ... hours are Monday to Friday, 8am until 6pm with 1 hour for lunch. Saturdays are worked on a rota basis. The Person In the role of Trainee Customer Service Advisor you will: * Be a polite...

  3. Trainee Customer Service Administrator

    Leeds | £14000 - £16000 per annum | From James Wilcockson Associates Ltd

    Trainee Customer Service Administrator - Leeds City Centre - £14,000 - £16,000, Full Time Position, Excellent Working Environment We are currently recruiting for a Trainee Customer Service... experience in a fast-paced, rewarding, customer- driven organisation. As the Trainee Customer Service Administrator you will be: Liaising with customers and internal departments on a daily basis via ... a first-class standard service General administration duties. The successful Trainee Customer Service Administrator will have: Good customer service skills would be a distinct advantage ... -Customer-Service-Administrator_job61133331 ...

  4. Trainee Customer Services Adviser

    Essex | Salary negotiable on experience | From Recruit Simple

    A brilliant opportunity has opened up for a full time Customer Services Adviser, based in Essex. Join> Our> Here's> You> Duties> Looking> Serving> General> Assisting> Stock> ... Covering> Providing> Providing> Experience> Previous> IT> Full> Customer> What> Our> Additional> Having> Wanted> Candidate> Uniform> Contributory> 23> A> Working> Only> This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Services-Adviser_job61109126 ...

  5. Trainee Customer Service Advisor

    Leamington Spa | £16,000 Basic + Bonus | From Listers Group Ltd

    Listers Group is currently selecting suitable applicants to attend a Customer Service Advisor Assessment Centre which will be held locally on the 20th November. You will need to be confident in.... The successful applicant will have gained experience working in a face to face customer service role but is looking to the Listers Group for better rewards and better career opportunities. You must have a valid driving license to be considered for the role. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job61068236 ... and manage expectations. When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact will be one of our Customer Service Advisors. Working...

  6. Trainee Customer Service Advisor

    Coventry | £16,000 Basic + Bonus | From Listers Group Ltd

    Listers Group is currently selecting suitable applicants to attend a Customer Service Advisor Assessment Centre which will be held locally on the 20th November. You will need to be confident in.... The successful applicant will have gained experience working in a face to face customer service role but is looking to the Listers Group for better rewards and better career opportunities. You must have a valid driving license to be considered for the role. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job61068187 ... and manage expectations. When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact will be one of our Customer Service Advisors. Working...

  7. Trainee Customer Services Representative

    Essex | Competitive Salary | From Ready Set Staff

    Our client is a company that have always been known for its exclusive lounges, attentive passenger handling, superb cuisine, attention to detail and exemplary standards of service. They are... looking for a full time Trainee Customer Services Representative, based in Essex. The ideal candidate will be organised, independent and motivated. The role and responsibilities: Assisting ... posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Services-Representative_job61027246 ... of Data entry Experience of Microsoft Office including Word and Excel Full driving licence is essential A passion for delivering outstanding customer service Soft skills required: A can do...

  8. Trainee Customer Services Representative

    Essex | £14000 - £15000 per annum | From Ready Set Staff

    Our client is a company that have always been known for its exclusive lounges, attentive passenger handling, superb cuisine, attention to detail and exemplary standards of service. They are... looking for a full time Trainee Customer Services Representative, based in Essex. The ideal candidate will be organised, independent and motivated. The role and responsibilities: Assisting ... www.totaljobs.com/JobSeeking/Trainee-Customer-Services-Representative_job61099685 ... of Data entry Experience of Microsoft Office including Word and Excel Full driving licence is essential A passion for delivering outstanding customer service Soft skills required: A can do...

  9. Trainee Customer Services Adviser

    Essex | Salary negotiable on experience | From Recruit Simple

    A brilliant opportunity has opened up for a full time Customer Services Adviser, based in Essex. Join a leading team: Our client is a company that offer exclusive lounges, attentive passenger... to 1530 Only those candidates successful in the shortlisting process will be contacted for interviews. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Services ... Experience and skills required: Previous experience in a similar role IT skills Full driving licence is essential Customer service skills What you need for success: Our client is looking for...

  10. Trainee Customer Service Advisor

    City | Market related | From Talent Spa

    Trainee Customer Service Advisor (School & College Leavers) Location: City of London Salary: £10k per annum plus a range of benefits, increasing to £17k per annum after one year. Do... www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job61162386 ... you have good GCSE and A Level grades? Are you interested in a career in Customer Service? Our client is looking for an enthusiastic school or college leaver who is willing to learn, is flexible, adaptable and interested in a career in customer service.  You will need to have strong verbal communication skills as you will communicate at all levels, speaking with clients over the phone...

As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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