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  1. Trainee Customer Service Advisor

    Barnet | £15000 - £16500 per annum | From Randstad Business Support

    Trainee Customer Service Advisor, Barnet £15,000 - £16,500 Following full training, the succesful candidate will be responsible for providing customer service, dealing with customer... Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job59950331 ... Processing customer payments and handling billing enquiries and issues Providing excellent customer service at all times and being the main point of contact for all incoming customer calls Previous Experience; Previous experience in customer service would be beneficial Excellent communication skills, including professional and polite telephone manner and the ability to communicate clearly... More

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  2. Trainee Sales & Customer Service

    Southampton | - £16k-£26k | From Paragon Acquisitions

    Trainee Sales & Customer Service - No Experience Required! Paragon Acquisitions in Southampton City Centre is looking for people with a passion for sales and customer service to help promote... our client's products and services throughout the region! Are you over 18 and able to commute to Southampton Centre? Do you enjoy sales, marketing or customer service roles? Are ... service/ public relations) Product-Training Workshops (No Sales or Marketing Experience Required!) They're ideal for people that: Enjoy talking to customers and helping them Want to ... www.totaljobs.com/JobSeeking/Trainee-Sales--Customer-Service_job60130421 ... More

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  3. Sales, Customer Service and Trainee Management

    Birmingham | | From BSB1

    We (BSB1) are a Sales and marketing company based in Birmingham in The Jewellery Quarter (B18 6DA). We are currently expanding and therefore looking for candidates to join our company starting.../JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943244 ... at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are looking for a change of direction or want to... More

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  4. Sales, Customer Service and Trainee Management

    Birmingham | | From BSB1

    We (BSB1) are a Sales and marketing company based in Birmingham in The Jewellery Quarter (B18 6DA). We are currently expanding and therefore looking for candidates to join our company starting.../JobSeeking/Sales-Customer-Service-and-Trainee-Management_job60112560 ... at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are looking for a change of direction or want to... More

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  5. Sales, Customer Service and Trainee Management

    Cardiff | | From BSB1

    We (BSB1) are a Sales and marketing company based in the centre of Cardiff just a 5 minute walk from Cardiff Central train station (CF10 4BY). We are currently expanding and therefore looking... originally posted as www.totaljobs.com/JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943253 ... for candidates to join our company starting at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are... More

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  6. Trainee Sales Executives / Customer Service Sales

    Newcastle Upon Tyne | Competitive | From Bluetownonline Ltd

    Job Title: Trainee Sales Executives Location: Newcastle upon Tyne Salary: Competitive At this company they love their customers and people are at the heart of their business. They believe... Sales Rep, Trainee Car Sales) This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Sales-Executives--Customer-Service-Sales_job60019613 ... in finding individuals with the right attitude, then developing their skills to help them to become experts in their field. As a Trainee Sales Executive, they will help you through their in house training programme. At the end of this six month period you will be qualified as a Sales Executive. You will have a natural ability to engage with customers and experience of providing an excellent... More

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  7. Customer service sales / marketing trainee management

    Birmingham | + great commissions and bonus's | From BSB1

    Sales and marketing company based in the Jewellery Quarter in Birmingham are looking to expand. We are currently recruiting for new members to join our company with the opportunity to progress..., or email your CV to jobs@bsb1.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-service-sales--marketing-trainee-management_job59561795 ... into more advance levels of the business. Requirements:  We are looking for confident and outgoing people who are looking for a change of direction or want to start a career. Sales experience is not essential, however previous work in the area of sales, Marketing, customer service, retail or hospitality a plus. We will provide full training to the successful candidates in this full... More

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  8. Customer Service Apprentice - Trainee Optical Assistant - Retail

    Wallsend | £2.68 per annum | From Grey Seal Recruitment Limited

    We are looking for an enthusiastic person who would like to train to become an Optical Assistant including some duties of a Trainee Lab Technician for this opticians based in Wallsend. As part of... undertaking a degree. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Apprentice--Trainee-Optical-Assistant---Retail_job60065136 ... a team you will develop your Customer Service skills through the apprenticeship programme and learn many new skills through the companies own internal training programme, taking you from meeting ... as understanding contact lenses. This is an excellent opportunity for someone who is looking to pursue a career in the optical or customer service industry. The role is full time and will involve... More

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  9. 12 Month Contract - Trainee Customer Service Advisor

    Barnet | From £12,000 to £16,500 per annum | From Support Services Group

    12 Month Contract - Trainee Customer Service Advisor Hours, Monday to Friday 8.30 - 5.30 We are currently recruiting for a Trainee Customer Service Advisor to join an organisation based.../JobSeeking/12-Month-Contract--Trainee-Customer-Service-Advisor_job59964768 ... in Barnet. Working within a very well established and growing company, which has its roots in the financial services and property marketplace, it is a Telegraph Top 1000 Fastest Growing Company in the UK and has the prestigious Investors in People accreditation. Your duties will include: Providing customer service support to customers and clients Internal compliance/audit... More

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  10. Customer Service Skills Welcomed ~ Trainee Sales Assistant

    Cardiff | | From In Touch Acquisitions

    Trainee Sales Assistant - Immediate Start Customer Service/ Team Leader Experience Welcomed Cardiff, South Glamorgan In Touch Acquisitions in Cardiff is looking for people with a passion...-day basis.  This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Skills-Welcomed--Trainee-Sales-Assistant_job59938500 ... for sales or customer service and a desire to achieve success!  People with experience working with customers, like in retail sales shops, call centres, restaurants, bars, or similar tend to excel in our industry because we work with customers face-to-face.  Immediate starts are welcome because we need to grow asap in order to keep up with client demand for our outsourced sales service. Are... More

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As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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