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  1. Trainee Customer Service

    Southsea, Hampshire | £12500 per annum + excellent benefits | From Office Angels

    A rare opportunity to join a friendly, thriving Customer Service business at entry level where full training is given. You will be taking calls, making bookings, updating and helping customers... for which you must have a professional telephone manner. Previous telephone based Customer Service experience is beneficial but not essential, more important is a reliable, hard working work ethic with an aptitude to learn new processes and systems along with an excellent grasp of the English language both verbally and written. Promotion prospects into higher salary positions are excellent ... between the hours of 8am and 6pm on a rota basis Mon to Fri. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service_job60790376 ...

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  2. Customer Service Trainee

    Runcorn | - £13k | From Freeway UK Insurance

    Why work for Freeway insurance service UK Ltd? Freeway Insurance Service Ltd are one of the leading Taxi insurance brokers in the UK. We strive to be a supportive company with the aim of... for enthusiastic people with a passion for delivering great customer service with warm energy and an eye for detail. You'll need to be hungry to learn, bring a positive attitude and have the ability to build rapport with customers. Advisers at Freeway Insurance Service Ltd are all about providing excellent customer service and offering solutions to locate the right products, at the right price, for the right customer. Insurance experience isn't necessary, more importantly you must have a positive personality, a strong focus on going that extra mile to provide remarkable service, a bit of get...

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  3. Trainee Customer Service Assistant

    Brighton | £13000 - £17000 per annum | From Pier Recruitment

    Trainee Customer Service Assistant My client is recruiting for a Trainee Customer Service Assistant to join their busy Telecoms team. You will ideally have Telecoms knowledge although this.... This is a great opportunity to join a vibrant team with excellent career development. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service ... isn't essential. The ideal candidate will have experience answering inbound Customer Service queries. You will be in an expanding business who are looking for motivated, fast learning and professional candidates that they can train up to be successful in the team. You will start by answering queries from clients and transferring the call to the right person to handle. There will be general...

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  4. Trainee Customer Service Advisor

    Coventry | £16,000 Basic + Bonus | From Listers Group Ltd

    Listers Group is currently selecting suitable applicants to attend a Customer Service Advisor Assessment Centre which will be held locally on the 20th November. You will need to be confident in.... The successful applicant will have gained experience working in a face to face customer service role but is looking to the Listers Group for better rewards and better career opportunities. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job60767506 ... and manage expectations. When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact will be one of our Customer Service Advisors. Working...

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  5. Trainee Customer Service Advisor

    Solihull | £16,000 Basic + Bonus | From Listers Group Ltd

    Listers Group is currently selecting suitable applicants to attend a Customer Service Advisor Assessment Centre which will be held locally on the 20th November. You will need to be confident in.... The successful applicant will have gained experience working in a face to face customer service role but is looking to the Listers Group for better rewards and better career opportunities. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job60767527 ... and manage expectations. When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact will be one of our Customer Service Advisors. Working...

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  6. Trainee Customer Service Advisor

    Potters Bar | Up to £16,000 per annum | From Support Services Group

    Trainee Customer Service Advisor | Potters Bar | up to £16,000 We are currently recruiting for a Trainee Customer Service Advisor to join a well-established and growing organisation based in..., age, religion/beliefs, or any other reason which cannot be shown to be justified This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor_job60707820 ... Potters Bar. Following full training your duties will include: Providing customer service support to customers and clients Internal compliance/audit checking of internal files General administrative duties surrounding enquiries/accounts If you are customer focused with excellent communication skills, educated to a minimum level of GCSE or equivalent with at least an A - C...

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  7. Trainee Customer Service Advisor - Graduates

    Manchester | £16000 per annum | From Platinum Financial Recruitment Ltd

    Trainee Customer Service Advisor - Graduates Trafford Park £16,000 + bonus Platinum Financial Recruitment is currently recruiting for a large financial services business which has recently... growth and employees progressing. If you keen to be considered for this role - please apply ASAP. This job was originally posted as www.totaljobs.com/JobSeeking/Trainee-Customer-Service-Advisor ... a cold calling role - Seeking a role which has a basic salary of £16,000 Your duties will include: - Speaking to customers regarding a loan application - Having an in depth conversation about their...

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  8. Sales, Customer Service and Trainee Management

    Birmingham | | From BSB1

    We (BSB1) are a Sales and marketing company based in Birmingham in The Jewellery Quarter (B18 6DA). We are currently expanding and therefore looking for candidates to join our company starting.../JobSeeking/Sales-Customer-Service-and-Trainee-Management_job60867585 ... at a ground level with the option of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are looking for a change of direction or want to...

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  9. Sales, Customer Service and Trainee Management

    Cardiff | Competitive | From BSB1

    We (BSB1) are a Sales and marketing company based in the centre of Cardiff just a 5 minute walk from Cardiff Central train station (CF10 4BY). We are currently expanding and therefore looking... no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are ... company, immediate start an advantage. We will look forward to hearing from you thank you for your interest This job was originally posted as www.totaljobs.com/JobSeeking/Sales-Customer-Service-and-Trainee-Management_job60832593 ...

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  10. Sales, Customer Service and Trainee Management

    Cardiff | | From BSB1

    We (BSB1) are a Sales and marketing company based in the centre of Cardiff just a 5 minute walk from Cardiff Central train station (CF10 4BY). We are currently expanding and therefore looking... no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. We are looking for confident and outgoing people who are ... , immediate start an advantage. We will look forward to hearing from you thank you for your interest This job was originally posted as www.totaljobs.com/JobSeeking/Sales-Customer-Service-and-Trainee-Management_job59943253 ...

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As a customer service trainee, you'll be part of a team helping with customer queries, comments and complaints. This could be over the telephone, online or in a face-to-face role.

Who can I work for?

You could work in a shop, bank, local government office, in a call centre, or perhaps for an insurance or energy company. You might also work in a specific customer services team or department.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shift work options on evenings and weekends. Part-time positions and job shares are also a possibility.

What can I earn?

A trainee customer service advisor can expect to earn between £8,000 and £10,500. This will rise depending on qualifications and experience.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

Some companies will offer training as an assistant if you show the potential for promotion, and from there you can go on to become a fully-qualified customer service advisor. In the future you can be promoted to supervisory or management roles.

What will I be responsible for?

You will mostly be supporting the wider team in handling enquiries from clients and customers. This could involve basic administrative duties and customer correspondence. The job can be sometimes be challenging, involving high-demand situations and stress.

Do I need any experience?

Employers look for good GCSE or A-Level results, with a particular focus on strong numeracy and literacy skills. Previous experience in a customer-facing role – such as waitressing or working in a call centre – is also advantageous.

What attributes are needed?

You need to be enthusiastic and eager to take direction and learn on-the-job. As well as being well presented, polite and friendly, you also need to show a genuine interest in working with and helping customers and have strong communication skills.

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