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  1. Customer Service Support

    Warrington, Cheshire | £11500 - £12000 per annum | From Office Angels

    Office Angels are recruiting for a Customer Service Support role for a distribution firm in Appleton. The role is varied and requires a large amount of team work. The role is primarily to take... equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Support_job60351029 ... orders from customers over the phone, input the details on to the system, keep in regular contact with your own customers and personally see their order from start to finish, this can even mean going to the on site warehouse and picking/packing the item yourself. This is all to ensure a personal and memorable experience for each and every customer. There is also an element of sales to the role... More

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  2. Customer Service Support

    Maidenhead | £17000 - £21600 per annum | From Bucks & Berks Recruitment PLC

    Passion for providing 1st class customer support Background within customer service/sales support environment Role to commence late August/beginning of September Brand new offices in... after the needs of all clients, dealing with a diverse range of enquiries and in turn helping to increase and develop business through exceptional customer support/account management. Well ... exceptional customer service Highly organised Strong attention to detail Good interpersonal skills Please note that we will only contact those candidates that we assess as suitable for the positions ... is for a temporary position). This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Support_job60340707 ... More

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  3. Customer Service Manager (Helpdesk / Customer Support)

    Brackley | Up to £35k plus benefits | From Easyweb Recruitment

    Customer Service Manager (Helpdesk / Customer Support) Our client is the UK's largest supplier of software solutions to the property industry. Their mission is to provide a comprehensive range of... plus competitive benefits package ROLE: They are now looking for a Customer Service Manager to oversee the day to day smooth running of their Support Department in Brackley. They work in a fast paced ... industry. c) Basic Accounting or Finance experience. You may have experience of the following: Customer Service Manager, Head of Support, Client Relationship, Contact Centre Manager, Property, VoC, Call Centre Manager, Voice of the Customer, Process Improvement, Public Relations, Customer Services Manager, Helpdesk, Escalations Manager, Team Leader, Supervisor, Customer Support Manager, Service Desk... More

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  4. Customer Services Support / Switchboard Operator

    Milton Keynes | From £12,000 to £13,000 per annum | From Retail Merchant Services

    Retail Merchant Services are the fastest growing and largest independent provider of merchant services in the UK.  Our Customer Services department is critical to our continued expansion and... in ensuring our 30,000 customers are well looked after.  Working as part of our Customer Services team, the Customer Support Assistant will predominately be answering incoming calls to ... initiative, within set guidelines to support customers. Previous experience dealing with inbound calls in a customer services environment would be ideal but not essential.  We are looking for ... /JobSeeking/Customer-Services-Support--Switchboard-Operator_job60370467 ... More

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  5. Customer Service Support- Temp

    Tunbridge Wells | £6.31 - £6.50 per annum | From Office Angels

    Office Angels Tunbridge Wells are currently recruiting for a Customer Service Adviser to join our well established client in central Tunbridge Wells. The client is looking for someone to join them... on a temporary basis during a busy time to support the Customer Service Team. The ideal candidate will: - Have excellent communication skills - Have a professional phone manner - Have confidence when dealing with customer queries. Previous experience in Customer Service will be an advantage but not essential. Hours will be 9.30am until 5.30pm. If you interested and available immediately please APPLY NOW! This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Support--Temp_job60375554 ... More

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  6. Customer Service and Sales Support Administration

    West London | From £18,000 to £22,000 per annum | From Pumpkin Recruitment

    Main Duties - Customer Service and Sales Support Administration Specific Duties will include -Making appointments and generating new business leads in line with set sales targets -- Closing... and as part of a team This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--and-Sales-Support-Administration_job60333348 ... business over the phone -- Managing clients accounts and handling queries -- Sales administration -Do you have administration experience , customer service experience, sales experience and are ... ( formal telesales training would be an advantage) - Results driven attitude ,exceptional tenacity and persistence and a high degree of self motivation. - Customer focused and skilled at building... More

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  7. Technical Customer Service Support

    Shoreham-By-Sea | £16000 - £18000 per annum | From Pier Recruitment

    Immediate start! We are currently recruiting for a Technical Desk Customer Service Support advisor for a busy telecommunications business based near Shoreham. The candidate will have experience... with fault diagnostics and problem solving.The succesful candidate will be clearly spoken with good communication skills and an excellent telephone manner. Experience of working on a technical desk would be an advantage, also knowledge of Adsl lines, Line faults, able to program a router over the phone with customers, some knowledge of LG or Panasonic for diagnostics. For immediate interview please apply now! This job was originally posted as www.totaljobs.com/JobSeeking/Technical-Customer-Service-Support_job60228071 ... More

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  8. Technical Customer Service Support

    Shoreham-By-Sea | £16000 - £18000 per annum | From Pier Recruitment

    Immediate start! We are currently recruiting for a Technical Desk Customer Service Support advisor for a busy telecommunications business based near Shoreham. The candidate will have experience... with fault diagnostics and problem solving.The succesful candidate will be clearly spoken with good communication skills and an excellent telephone manner. Experience of working on a technical desk would be an advantage, also knowledge of Adsl lines, Line faults, able to program a router over the phone with customers, some knowledge of LG or Panasonic for diagnostics. For immediate interview please apply now! This job was originally posted as www.totaljobs.com/JobSeeking/Technical-Customer-Service-Support_job60384749 ... More

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  9. Support Analyst/Customer Services

    Kingston Upon Thames | From £22,000 to £25,000 per annum | From The Recruitment Consultancy Ltd

    Do you have exceptional customer service skills and come from a financial background? This is a unique opportunity to join an award winning business based in Kingston. You will be building... relationships with customers, and the level of support provided will be exceptional - this is not just logging calls. You will receive intense product training and have the support of a highly talented team around you. As you progress in the role you will own the query until it is resolved. This is a brilliant opportunity to really learn a financial services software product which is constantly changing and evolving, working in a company who provides excellent career progression. A paraplanner/ administrator or candidates with strong financial software support experience are ideal. This... More

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  10. Application Administrator / Customer Service / Support

    Gloucestershire | £20000 - £25000 per annum + Bens | From Reflex Computer Recruitment.

    Software Application Administrator / Customer Service / Administrator / Support / Kemble / £20,000 - £25,000 + benefits to work for a leading and rapidly growing organisation based in the ... Kemble area. Software Application Administrator will be responsible for supporting core business applications across my client's Support Companies. You will be heavily customer focused ... world* If you are an experienced Software Application Administrator / Customer Service with a strong understanding of IT I would be very interested in hearing from you. In return for this ... !!! Please call me for more information or send me your CV to be considered. This job was originally posted as www.totaljobs.com/JobSeeking/Application-Administrator--Customer-Service... More

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Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.

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