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  1. Customer Service Advisor/ 1st Line Support

    Letchworth Garden City | £16000 - £17000 per annum | From Randstad Business Support

    Customer Service Advisor/ 1st Line Support - Shifts Letchworth £16,000 My Client, a global provider of IT Managed Services is currently recruiting for a Customer Service Advisor with IT... Helpdesk/ 1st Line Support experience, to join their busy Customer Services Team. Responsible for answering incoming customer calls, handling service requests, troubleshooting technical issues and diagnosing faults and complaint handling. Working to a fixed shift pattern of 5.00am - 1.45pm & 1.15pm - 10pm Main Responsibilities; Handling all incoming customer calls and responding to enquiries and issues Assisting customers with 1st Line support requests and faults Responding to issues, enquiries and requests via email and telephone Providing level one IT support Troubleshooting... More

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  2. Customer Service / Sales Support Advisor

    Birmingham | - £17k | From Web Recruit Ltd

    Customer Service / Sales Support Advisor Birmingham, West Midlands £17,000 Plus Annual Bonus, Pay Review, BHSF, Pension, Company Uniform Are you a friendly customer-facing professional who takes... established business based in Birmingham's thriving Jewellery Quarter. An excellent opportunity has now arisen for a Customer Service / Sales Support Advisor to join their team. As a Customer Service / Sales Support Advisor, you will be responsible for resolving customer queries and providing valuable administrative support to the Sales Team. Reporting to the Customer Service Co-ordinator ... Helpful and efficient, as a Customer Service / Sales Support Advisor, you must possess fantastic communication skills and an enthusiastic and adaptable nature. You must also be a confident problem... More

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  3. Customer Service / Sales Support Administrator

    Hull | - £18k-£23k | From Web Recruit Ltd

    Customer Service / Sales Support Administrator  Hull, Yorkshire  £18,000 - £23,000 Plus Free Parking, Healthcare, Pension  Are you customer focused with a great telephone manner? Are you..., retail and cosmetic industries. They are now seeking a Customer Service / Sales Support Administrator to join their team.  This is an exciting and rewarding career opportunity for anyone looking to ... and forecasting.  As a Customer Service / Sales Support Administrator, you will also get involved with entering and processing customer orders, as well as liaising with other departments to ensure customers get ... calm under pressure and enjoy finding solutions to problems. As a Customer Service / Sales Support Administrator, you must also be able to develop great working relationships and be an effective team... More

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  4. Sales and Customer Service Support Advisor

    Leeds | From £15,000 to £20,000 per annum | From Headway Recruitment

    The Sales & Customer Service Support role will be to proactively communicate with customers, assess their requirements and provide them with relevant information and assistance, both proactively..., half price gym membership and contributory pension This job was originally posted as www.totaljobs.com/JobSeeking/Sales-and-Customer-Service-Support-Advisor_job59341560 ... and in response to enquiries about products and services. This will involve proactively contacting customers and prospects by telephone to introduce the company's products and services. They will assist members of the sales team with support by providing administrative support and coordinating activities within the department. They will be responsible for providing customers with best in class... More

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  5. Customer Service Distribution Support

    Bristol | £16,500 per annum | From ESS Employment

    LOCATION: Yate START DATE: Immediate PAY: £16,500 PERM JOB DAILY TIMES: 9.00am - 5:30pm . Monday to Friday Customer Service... Distribution Support A successful candidate will be responsible for supporting all office functions and will be working as part of the team to ensure the customer service administration runs efficiently.The objective is to ensure Company maintains a professional service and delivers quality products and customer service excellence. Job functions Ensure all customer queries are dealt with efficiently and professionally to give the highest customer service. Order processing and organising customer call outs Input of delivery notes and checking all jobs completed... More

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  6. Customer Support Consultant - Financial Services

    West Malling | £15k - 16.5k per year + Excellent company benefits | From Interaction - Maidstone

    Customer Support Consultant - Financial Services Kings Hill Salary: £15 - 16.5K per annum Hours: Monday to Friday 8.00am - 4.00pm and 9.30am - 5.30pm Our well established and award... winning Financial Services client based in Kings Hill is recruiting for an experienced and enthusiastic Customer Support Consultant to join their Customer Support Division. The purpose of the role is to provide customer service to their external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the Customer Support division ... of the relevant legislation and guidance in relation to customer care Previous experience within a support operations role, with a focus on customer service Excellent communication skills (both written... More

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  7. Sales & Customer Service Support Advisor

    Leeds | £15000.00 - £20000.00 per annum + Benefits | From Search Consultancy

    Sales & Customer Service Support Leeds - LS19 Starting Salary - £15,000 - £20,000 + Benefits Monday - Friday / 38 hours per week I am currently recruiting for an experienced Sales & Customer... organisations across the UK. The role of the Sales & Customer Service Support Advisor will be to provide a professional service to existing clients via telephone along with administrative support to the sales team. The Sales & Customer Service Support Advisor role: * Professionally handle inbound client calls and correspondence and provide a prompt response. * Dealing with product and service ... and pricing. * Setting up new customer accounts. * Marketing activities. Skills & Experience: * Previous experience working within a sales or customer service support role. * Good standard... More

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  8. Sales & Customer Service Support Advisor

    Leeds | £15000.00 - £20000.00 per annum + Benefits | From Search Consultancy

    Sales & Customer Service Support Leeds - LS19 Starting Salary - £15,000 - £20,000 + Benefits Monday - Friday / 38 hours per week I am currently recruiting for an experienced Sales & Customer... organisations across the UK. The role of the Sales & Customer Service Support Advisor will be to provide a professional service to existing clients via telephone along with administrative support to the sales team. The Sales & Customer Service Support Advisor role: * Professionally handle inbound client calls and correspondence and provide a prompt response. * Dealing with product and service ... and pricing. * Setting up new customer accounts. * Marketing activities. Skills & Experience: * Previous experience working within a sales or customer service support role. * Good standard... More

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  9. Customer Support Consultant - Financial Services

    West Malling | £15k - 16.5k per year + Excellent company benefits | From Interaction Recruitment

    Customer Support Consultant Financial Services Kings Hill Salary: 15 16.5K per annum Hours: Monday to Friday 8.00am 4.00pm and 9.30am 5.30pm Our well established and award winning... Financial Services client based in Kings Hill is recruiting for an experienced and enthusiastic Customer Support Consultant to join their Customer Support Division. The purpose of the role is to provide customer service to their external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the Customer Support division. Duties ... legislation and guidance in relation to customer care Previous experience within a support operations role, with a focus on customer service Excellent communication skills (both written and verbal... More

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  10. Customer Service & Support Engineer

    Buckinghamshire | Excellent Salary + Benefits | From DCV Technologies Limited

    Technical Support Engineer - Electrical / Electronic or Mechanical / Manufacturing We have a fantastic opportunity for an experienced and professional Support Engineer with a technical... required. · Conduct visits (as required) to provide support at customer sites for installations, training, fault diagnosis and service provision. SUBSIDIARY ELEMENTS ... of supporting predominantly overseas install base. · Customer focused, technical orientated engineer with experience of working within a fast moving technical service environment. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Support-Engineer_job59289747 ... More

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Customer service support offers assistance to helpdesks when there is an influx of calls or a crisis situation. This profession involves working directly with clients to ensure a positive and effective service is provided, even at times of high demand.

Who can I work for?

Large companies with multi products are more likely to have customer service support as more enquiries will be coming their way.

Where and when can I work?

Normal working hours will be between 9-5.30 Monday to Friday, but could mean evening and weekend work if call numbers are particularly high. Opportunities in this area are available all over the UK.

What can I earn?

Earnings depend on the level you are supporting. At helpdesk level you could earn anything between £11-18,000. At a managerial level you could earn anything up to £40,000 depending on your experience.

What are the benefits?

Benefits include turning around a crisis situation, getting praise from customers and working as part of a team all striving for great customer service and satisfaction.

Are there chances of promotion?

Promotion opportunities do depend on the size of the company you work for. If you wish to progress up the career ladder, the more experience you have the better.

What will I be responsible for?

This area involves you supporting the customer service function of a business. This can include answering incoming calls, handling enquires, updating client accounts and admin.

Do I need any experience?

Though no experience is necessarily needed to start a career in this area, education up to at least GCSE level is sort after and a degree is a great asset.

What attributes are needed?

Great communication skills, flexibility and organisation are a must for anyone working in customer service support.

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