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  1. Part Time Customer service Advisor

    West Midlands - Walsall | | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client based in Walsall for 8 Part Time Customer Service Advisors to join their team on a temporary ongoing basis (could... become permanent for the right candidate) Hours are Mon - Fri 4pm - 8pm and every Saturday 9-4pm Salary: £7.00 per hour Duties: Making outbound calls to existing customers to find out why their Direct Debit has been cancelled Informing them that you can set this back up for them or you can change their tariff to one that doesn't include the discount for paying by direct debit You must be able to start on Monday 6th October 2014 Please email your CV to ...

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  2. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment...

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  3. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment...

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  4. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment...

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  5. Customer Service Advisor

    Manchester | Overtime | From Search Consultancy

    Customer Service Advisor Are you an Experienced Customer Service Advisor looking for a new challenge? Do you strive to deliver excellent customer service on a daily basis? If you're looking for... a Part - Time role based in Manchester City Centre, this may be the position for you. The Role of a Customer Service Advisor: Providing excellent customer service Taking inbound calls via a dialler system Managing customers complaints Responding to customers email queries Shifts available for Customer Service Advisor: 4 days a week 8-12noon 4 days 11am - 3pm & 8am-12noon Wednesday The ideal candidate for a Customer Service Advisor: Experience of delivering excellent customer service Good computer and data entry skills are essential Call centre experience is desirable...

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  6. Customer Service Advisor

    Runcorn | £7.00 per hour | From Search Consultancy

    Customer Service Advisor - Temporary - £7.00 per hour Runcorn 08.30 to 17.00 - Monday to Friday - 40 hours per week My client based in Runcorn is looking to recruit a Customer Service Advisor... to join their expanding team. Customer Service Advisors are the first point of contact for clients and potential clients phoning into the business. Providing an excellent customer service at all times is imperative, whilst you deal with customer queries and complaints. As a Customer Service Advisor you will also be responsible for inputting accurate data into an in-house system. You must have experience of working within a telephony based role and be passionate about providing an excellent customer service. If you would like to apply for this position, please send your CV to...

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  7. Customer Service Advisor

    Salford, Lancashire | | From Search Consultancy

    Role: Customer Service Advisor Location: Salford Hours: 40 hours per week, rotational shift between Mon-fri 8am -9pm occasional weekends. 3 month fixed term but could extend and go perm for the... right Customer Service Advisor candidate. We are looking to recruit a Customer Service Advisor to help deliver a great customer experience. This is an excellent opportunity for someone with great customer service skills that loves variety. My client is looking for Customer Service Advisors to start IMMEDIATELY. Onsite subsidised canteen but no parking. The Role: Inbound calls Parcel ... delivering good customer service You will have previous experience in providing customer service. This is working as a Customer Service Advisor, Customer Service Representative, Sales Assistant, Sales...

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  8. Customer Service Advisor

    Doncaster | £14000.00 - £16000.00 per annum + bonus | From Search Consultancy

    Customer Service Advisor £14,000 - £16,000 plus bonus Doncaster Lakeside Full time/Permanent Are you looking for an exciting new Call Centre role as a customer service advisor? ... Do you want to work for one of the most recognisable insurance Call Centre companies in the UK? Our client are looking for an experienced Customer Service Advisor to work in their Call Centre ... after their staff. Our client is looking for someone who has the following attributes: Call centre experience Customer Service advisor experience Insurance experience Sales experience Comfortable building relationships Has a good telephone manner PC literate Able to think pro actively This is an inbound customer service advisor role with fantastic opportunities to progress, an excellent...

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  9. Customer Service Advisor

    Lutterworth | £7.00 | From Flex Recruitment

    An exciting opportunity has arisen for a vibrant Customer Service Advisor to join a fast paced retail business in Lutterworth on a temporary basis. In return, we offer on the job training, on... site parking and an opportunity to be a valued member of staff within a growing business. The Customer Services Advisor key responsibilities include: Scheduling home deliveries ... . If you are an experienced Customer Service Advisor, Service Desk Advisor or an Inbound / Outbound Scheduler and meet the criteria above, please press apply today. FlexPlus is acting as an ... Service Advisor must have the following: MS Office skills Previous experience within a similar sales role Self motivated with a good can do positive attitude Great communication...

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  10. Customer Service Advisor

    Newport | £14k - 16k per year + Benefits | From 360 Resourcing

    Our client is looking for a Customer Service Advisor who enjoys customer interaction and delivering a great customer experience for our high street branch in Newport, South Wales . This... exciting opportunity will suit a Customer Service Advisor who loves variety and also wants to take his or her own career to a new level. Since their inception in 1997, our client has become one ... their Customer Service Advisor you will work alongside the store manager and a small team of customer service advisors and be responsible for the following three key objectives: - Upholding customer ... activities according to company guidelines and management directives. To be successful in the role of Customer Service Advisor you will be energetic, friendly, and as passionate about their business as...

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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