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  1. Part Time Customer service Advisor

    West Midlands - Walsall | | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client based in Walsall for 8 Part Time Customer Service Advisors to join their team on a temporary ongoing basis (could... become permanent for the right candidate) Hours are Mon - Fri 4pm - 8pm and every Saturday 9-4pm Salary: £7.00 per hour Duties: Making outbound calls to existing customers to find out why their Direct Debit has been cancelled Informing them that you can set this back up for them or you can change their tariff to one that doesn't include the discount for paying by direct debit You must be able to start on Monday 22nd September Please email your CV to ... More

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  2. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment... More

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  3. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment... More

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  4. Customer Service Advisor

    Stockport | £14,000 per Annum | From Simplified Recruitment

    Job Title: Customer Service Advisor Location & Post Code: Stockport, Cheshire (SK4) Salary: £14,000 per Annum Our client is a leading manufacturer of made-to-measure window coverings supplying... retailers in the UK. An opportunity has now has arisen for a Customer Service Advisor to join their small, industrious team based in Heaton Mersey, Stockport. This is the ideal role for a dynamic person with a background in telephone or customer service work. As a Customer Service Advisor, you will be responsible for supporting their customers by taking incoming calls and investigating any ... well as part of a team. To be considered, you ideally will have experience in a telephone based role, ideally within customer services. As a Customer Service Advisor, you must have polite, confident... More

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  5. Customer Service Advisor

    Sheffield | | From Search Consultancy

    Customer Service Advisor Sheffield Temp- Perm Opportunity £8.24 p/h An exciting Customer Service Advisor job has become available for a well established financial organisation based in Sheffield... city centre. They are currently looking to recruit a number of Customer Service Advisors to join their expanding call centre function. Your duties as a Customer Service Advisor will include ... have previous experience as a Customer Service Advisor in a customer focused role. You will possess excellent communication skills and have the ability to remain motivated in a challenging environment. As a Customer Service Advisor you will have worked to targets in a call centre or retail environment. The company provide a 7 day a week operation giving customers the service they want when they... More

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  6. Customer Service Advisor

    Runcorn | £7.00 per hour | From Search Consultancy

    Customer Service Advisor - Temporary - £7.00 per hour Runcorn 08.30 to 17.00 - Monday to Friday - 40 hours per week My client based in Runcorn is looking to recruit a Customer Service Advisor... to join their expanding team. Customer Service Advisors are the first point of contact for clients and potential clients phoning into the business. Providing an excellent customer service at all times is imperative, whilst you deal with customer queries and complaints. As a Customer Service Advisor you will also be responsible for inputting accurate data into an in-house system. You must have experience of working within a telephony based role and be passionate about providing an excellent customer service. If you would like to apply for this position, please send your CV to... More

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  7. Customer Service Advisor

    Sheffield | Incentives | From Search Consultancy

    Customer Service Advisor £6.95 to £7.99 per hour 25 to 37.5 Hours per week Would you like a job as a Customer Service Advisor for our very well established company in Sheffield? Can you... demonstrate good customer service and communication skills? If so, we have a number of exciting opportunities in Sheffield as Customer Service Advisors. Our client is looking to recruit for Customer Service Advisors for their call centre in Sheffield. Call centre or Retail experience is preferred, but not essential. We look for driven, reliable and hard working individuals who can work well ... environment * Support and Development plans in place To apply, please call Sarah Wells on 0114 3792071. Keywords; customer service, agent, advisor, call centre, call centre jobs, Sheffield, Barnsley... More

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  8. Customer Service Advisor

    Salford, Lancashire | | From Search Consultancy

    Role: Customer Service Advisor Location: Salford Hours: 40 hours per week, rotational shift between Mon-fri 8am -9pm occassional weekends. 3 month fixed term but could extend and go perm for... the right Customer Service Advisor candidate. We are looking to recruit a Customer Service Advisor to help deliver a great customer experience. This is an excellent opportunity for someone with great customer service skills that loves variety. My client is looking for Customer Service Advisors to start IMMEDIATELY. Onsite subsidised canteen but no parking. The Role: Inbound calls ... delivering good customer service You will have previous experience in providing customer service. This is working as a Customer Service Advisor, Customer Service Representative, Sales Assistant, Sales... More

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  9. Customer Service Advisor

    Salford, Lancashire | | From Search Consultancy

    Role: Customer Service Advisor Location: Salford Hours: 40 hours per week, rotational shift between Mon-fri 8am -9pm occassional weekends. 3 month fixed term but could extend and go perm for... the right Customer Service Advisor candidate. We are looking to recruit a Customer Service Advisor to help deliver a great customer experience. This is an excellent opportunity for someone with great customer service skills that loves variety. My client is looking for Customer Service Advisors to start IMMEDIATELY. Onsite subsidised canteen but no parking. The Role: Inbound calls ... delivering good customer service You will have previous experience in providing customer service. This is working as a Customer Service Advisor, Customer Service Representative, Sales Assistant, Sales... More

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  10. Customer Service Advisor

    Salford, Lancashire | | From Search Consultancy

    Role: Customer Service Advisor Location: Salford Hours: 40 hours per week, rotational shift between Mon-fri 8am -9pm occassional weekends. 3 month fixed term but could extend and go perm for... the right Customer Service Advisor candidate. We are looking to recruit a Customer Service Advisor to help deliver a great customer experience. This is an excellent opportunity for someone with great customer service skills that loves variety. My client is looking for Customer Service Advisors to start IMMEDIATELY. Onsite subsidised canteen but no parking. The Role: Inbound calls ... delivering good customer service You will have previous experience in providing customer service. This is working as a Customer Service Advisor, Customer Service Representative, Sales Assistant, Sales... More

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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