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  1. Customer Services Advisor

    Boston | - £21k | From Websense Recruit

    The Role: Customer Services Advisor Based in  Boston Salary and Benefits: Salary: Up to £21,171.76 (depending on experience and skills) Full time ( 36.25 hours per week) ... The Client: Our client is a leading Social Housing provider. Duties and Responsibilities: Our client is looking for a Customer Services Advisor to join their busy team based in Boston As a Customer Services Advisor you will be based at our client's contact centre and your role will involve providing housing and repairs advice and support to customers via telephone, facebook, email and text. Candidate Requirements: For the role of Customer Services Advisor you will: · Enthusiasm · Excellent customer service skills · Effective communication skills... More

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  2. Customer Service Advisor

    Macclesfield | From £12,000 to £16,000 per annum | From Barlow Wood Ltd

    Looking to work for a company you can believe in? Our client is a 2014 Sunday Times Top 100 Companies to Work For. Fun, Rewards and Advancement are top of their culture list. They are now hiring... for Sales Advisors, Insurance Sales Advisors, Lead Generators and Customer Services. IMMEDIATE INTERIEWS AVAILABLE - Call Tori on 01625 425500 / tori@barlowwood.com This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60098689 ... More

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  3. Customer Service Advisor

    Northampton | £15k - 22k per year | From 360 Resourcing

    Customer Service Advisor, £15,000,  £22,000 OTE, Northampton (NN3) , Full time, permanent opportunities, free onsite parking. Our client is an employer you can be proud of with commitment to... mention a great working environment and scope for development and growth. Due to growth in the business they now have multiple openings for Customer Service Advisors in their Northampton call centre. As a Customer   Service Advisor in this well known, reputable company you will not be driven by scripts but using your strong communication skills to negotiate payment plans with existing customers to help them re-pay their debt. The role of Customer Service Advisor involves inbound and outbound calls , dealing with customers , providing financial  advice , working towards targets and   all... More

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  4. Customer Service Advisor

    Coventry | 13k to 16k per year GBP | From Talent Match

    This is an exciting opportunity for talented individuals with excellent customer service skills to join a leading financial services organisation, as an Inbound Customer Service Advisor. The... are excellent opportunities for career development. The Customer Service Advisor will be supporting existing customers and handling a variety of account queries. As a Customer Service Advisor ... Advisor will hold the following skills and experiences: * Previous experience within a Call Centre is desirable, however, bright, articulate candidates from other relevant customer service ... Centre is open 7 days a week. 8am-8pm Monday- Friday, 9am -5pm Saturday and 10am -4pm on Sunday. Customer Service Advisors work a 35 hour week, across a number of different shift patterns to include... More

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  5. Customer Service Advisor

    Redhill, Surrey | - £17k-£18k | From Search Consultancy

    Customer Service Advisor £17 - £17500, plus shift allowance, OTE £18 - £18,500 pro rata 6 months contract Redhill, Surrey Our client, based in the centre of Redhill, is seeking experienced... Customer Service Advisors to join their well established and extremely busy call centre team. As a Customer Service Advisor, the following duties will apply: * Responsible to take inbound calls ... which arise. * Working to set KPI`s in terms of performance and quality The ideal candidate for the role of Customer Service Advisor will require to following skills and attributes: *Proven experience ... . This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60053737 ... More

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  6. Customer Service Advisors

    Lancaster | - £15k-£16k | From ATC Recruitment

    Due to expansion, our Lancaster client (a global high profile brand name) is looking to recruit a new team of permanent customer service advisors to start mid August. You will be responsible for... focused customer service advisor. The key to being a successful customer service advisor is providing excellent customer service, whilst attending to the needs of their diverse client base and bringing ... handling incoming calls from prospective customers of a UK High Street Bank. It is an extremely busy customer centric environment hence you are encouraged to provide an exceptional customer service ... /JobSeeking/Customer-Service-Advisors_job60139092 ... More

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  7. Customer Service Advisor

    Wembley, Middlesex | plus bonus, OTE £20000 | From Search Consultancy

    Customer Service Sales Advisors North ActonW3 6 month contract Salary £7.69 per hour / £15995.20 basic + Bonus OTE £20,000 Starts dates 4th August / 18th August 2014 Full Time... 40hrshours per week We're looking for Customer Service Sales advisors to work for a well known and large organisation based in North Acton. The role will involve handling inbound calls from new and existing customers who are eligible to upgrade or potentially interested in products and services they have seen on-line or through a direct marketing Campaign. You will then build a rapport with ... incentives each month, the role of the Customer Service Sales Advisors would suit someone from either a Customer Service, sales or collections background. The Customer Service Sales advisors job: * Taking... More

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  8. Customer Service Advisor

    Fleet, Hampshire | £9.00 per hour | From Office Angels

    Our lovely client based in central Fleet are looking for a Customer Service Advisor to join them on a temporary basis for around 3 months. The ideal candidate will have previous office/ customer... service experience and will be have good attention to detail as well as confidence in working as part of a team. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job59981028 ... More

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  9. Customer Service Advisor

    Halifax, West Yorkshire | £9 per hour | From Interaction - Bradford

    Immediate Customer Service Advisor Required - Greetland - Halifax 8.30am to 5pm Monday to Thursday and Friday 8.30 to 3pm Own transport is required due to location 18 months Customer service... experience essential Experience in the manufacturing industry desirable Apply for immediate consideration This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60034325 ... More

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  10. Customer services Advisor

    Wellingborough | £8 - 9 per hour | From Interaction - Wellingborough

    Customer service advisor Long term temporary post with a possibility of going permanent. My client has a requirement for a person to join their busy team. You need previous customer... service skills and an excellent telephone manner. The role will consist of a rotating shift working between 6am - 9pm Please send your details across if you are interested in this role. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-services-Advisor_job60141593 ... More

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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