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  1. Customer Service Advisors

    West Midlands - Kingswinford | | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client who are a leading manufacturing company based in Kingswinford for a Customer Service Representative to join their team... and set up of new customer accounts using SAP Experience: A minimum of 3 years experience in Customer Service/Sales is preferred. Advanced computer skills are essential General knowledge ... and deal with faxes. Process invoicing on shipments and consigned stock locations (as required) Advise customers and sales personnel as to availability and shipping location based on time phased available to stock availabilities Proces third party drop-shipment purchase orders to ensure material shipments to the customer Process returns Coordinate and process all oder changes requested... More

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  2. Customer Service Advisor

    Runcorn | £6.31 per hour | From Search Consultancy

    Customer Service Advisor - temporary - £6.31 per hour 08.30 to 17.00 - Monday to Friday - 40 hours per week My client based in Runcorn is looking to recruit a Customer Service Advisor to join... their expanding team. Customer Service Advisors are the first point of contact for clients and potential clients phoning into the business. Providing an excellent customer service at all times is imperative, whilst you deal with customer queries and complaints. As a Customer Service Advisor you will also be responsible for inputting accurate data into an in-house system. You must have experience of working within a call centre environment and be passionate about providing an excellent customer service. If you would like to apply for this position, please send your CV to... More

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  3. Customer Service Advisor

    Trowbridge, Wiltshire | Up to £13,133 per annum | From The Consortium

    Customer Service Advisor Full Time - 37.5 hours per week - Monday to Friday There's more to being a Customer Service Advisor than taking orders over the telephone - that's just for starters!... providing great customer service! Together with good communication skills and an excellent telephone manner, you'll need to be organised, computer literate and have a flexible approach as you could be trained in different sections within the team.  As a Customer Service Advisor your main responsibilities will include: Respond promptly to inbound calls to maintain all agreed department service levels ... : Customer Service Assistant, Call Centre Advisor, Call Centre Operator, Telephone Operator, Customer Service Executive, Telesales, Customer Care Advisor, Customer Care Support, Customer Care... More

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  4. Customer Service Advisor

    Keighley | 14.50k to 16k per year GBP | From Talent Match

    This is a fantastic opportunity to join a highly professional customer service team with one of the leading claims management companies. The company pride themselves on their first class customer... service and have successfully settled claims for thousands of customers. Due to growing success and expansion they are now looking for Customer Service Advisors to join them. As a Customer Service Advisor you will: * Liaise with existing customers through inbound calls and email providing updates and handling queries * Take ownership of queries and resolve them in a positive way * Contact customers to chase up missing information * Progress claims through to completion The ideal Customer Service Advisor will: * Be able to listen and probe customers to identify customer needs * Be able... More

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  5. Customer Service Advisor

    Worthing | £15k - 17k per year | From Interaction Recruitment

    Customer Service Advisor - Worthing I am looking for Customer Service Advisor for a company that have achieved significant growth since their conception. This is a fresh and motivated team with a... social and friendly approach, as well as a driven and professional work ethic. The ideal candidate will have significant experience with phone-based communication and possess a proven track record in providing seamless Customer Service. Customer Service Advisor Responsibilities: · Dealing with all manner of customer enquiries (all phone based) · Organising work within the warehouse · Arranging deliveries efficiently · Problem solving and confident in taking the initiative · Speaking an additional language would be highly beneficial... More

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  6. Customer Service Advisor

    Hatfield, Hertfordshire | 19.67k to 19.67k per year GBP | From Talent Match

    This is an excellent opportunity for a Customer Service Advisor to join one of the UK's leading online shopping businesses, in a professional and highly supportive team. The business has built its... reputation on the quality of its goods and exemplary customer service. Customer Service Advisors are responsible for managing customers' expectations and resolving complaints efficiently, dealing ... and days. As an Customer Service Advisor you will: * Identify customer need and provide all required information, with customer service excellence at the forefront. * Deal with Customer enquiries ... line manager. The ideal Customer Service Advisor will hold the following skills and experiences: * Previous customer service experience gained in a contact centre environment. * Confidence to... More

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  7. Customer Service Advisor

    Staines | £16000 - £18000 per annum + benefits | From Jenrick Commercial

    Customer Service Advisor * Staines * ASAP * £16,000-£18,000 p.a. * Excellent Benefits * Industry leading company * Customer Service Advisor is required for an industry leading company based in... Staines. As Customer Service Advisor you will be the first point of contact for calls into the Helpdesk providing general customer support and issuing support contracts. You will be well educated and have a strong customer service background. Your main responsibilities will be: * Providing an excellent support service to all customers by responding to their requirements efficiently ... necessary. As Customer Service Advisor it is essential that you have a strong customer service background and are used to working within a busy customer service area, used to multi tasking and working... More

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  8. Customer Service Advisor

    Manchester | £12,800.00 - £16,000.00 | From The Co-operative Bank

    Join us as a Customer Advisor as we believe in treating people with the respect they deserve - and that includes our Customer Advisors. So, put our customers first and we'll offer you all the... support you need to develop a rewarding career within our huge organisation. As a contact centre Customer Advisor, you'll take all kinds of calls from customers about motor and home insurance related issues. And, whether you're promoting a product or resolving a problem, you'll be the sort of Customer Advisor who always puts our customers' needs at the heart of everything you do - providing a first-class service every time. To shine as a Customer Advisor, you'll need great communication skills, solid product knowledge and experience of building customer relationships. Able to expertly... More

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  9. Customer Service Advisor

    Stevenage | £8.32 per hour | From Alexander Mann Solutions

    Our client are recruiting for Customer Service Advisors to be based in Stevenage Duties Include- Answering inbound telephone calls to new and existing customers and providing the highest level... of customer service Giving guidance and support to resolve any customer query's Contribute to the delivery of the team and centre target Skills Required: Excellent communication skills Exceptional customer service skills Enthusiastic, driven and motivated Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job59209988 ... More

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  10. Customer Service Advisor

    Thetford, Norfolk | £11733.33 Per Annum | From Hiredonline

    Part-time Customer Service Advisor required for our office in Thetford, working Monday to Friday 9am until 3pm, offering a salary of £16,000 pro-rata, being £11,733.33, per annum plus bonus and... medical cashplan. This is an exciting opportunity to join a market leading, dynamic and expanding business with an exciting future. About the Customer Service Advisor Role: As a Customer Service Advisor you will contact regular customers for their orders, deal with incoming calls from customers and generally help to promote the Company's products and services.  Working alongside our sales ... role has a competitive salary and  uncapped bonus scheme. The successful Customer Service Advisor candidate will ideally have: Previous experience working within a Customer Service or Sales... More

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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