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  1. Customer Service Advisors

    West Midlands - Coventry | 18000 | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client based in Coventry for a number of Customer Service Advisors to join their expanding team on a permanent... prizes Reward and Recognition programmes Great opportunities for Progression 25 days holiday plus bank holidays Duties: Provide customer care acroos a range of activities undertaken eg: switching suppliers, taking payments, dealing with enquiries and maintaining and developing the standards of the company Provide the higest level of professional customer service to all customers via ... bill being issued Experience: Previous customer service skills are essential either face to face or over the phone Strong interpersonal skills are essential Proven written ability as...

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  2. Customer Service Advisor

    West Midlands - Coventry | 18000 | From CVbrowser

    Are you a graduate looking for a new exciting opportunity? Do you have previous experience in retail? Have you had experience in an office environment? Interaction Recruitment are currently... seeking full time customer service advisors on behalf of their client based in Coventry. Whilst experience in a retail or an office environment is desirable, it is not essential as full training ... from customers, resolving customer issues and queries in a professional manner, taking payments and maintaining a high standard of customer service. Host live web chats with customers to determine and solve any problems and take on any feedback. Record data accurately and competently, converting enquiries into new customers. Working within the acquisition department ensuring customers are happy with...

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  3. Customer Service Advisor

    Essex | Market related | From Interaction - Sheffield

    Customer Service Advisors Needed for a night shift! My client in Southend on Sea is looking for Customer Service Advisors to start IMMEDIATELY for high end fashion retail campaign. The Role of a... Customer Service Advisor: · Answering inbound customer queries · Resolving queries over phone and email · Taking orders over the phone from overseas customers · Maintaining the organisations fantastic customer service standards The ideal Person for a Customer Service Advisor: · Experience within a retail / customer service environment · Confident in speaking to and dealing with customers · Demonstrates winning behaviors · Computer Literate The Shifts Available for Customer Service Advisors: · 5pm - 8am Mon - Sun · Payrate: 5pm - £6.50 · Payrate: 11pm - £7.00...

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  4. Customer Service Advisor

    Essex | Market related | From Interaction - Sheffield

    Customer Service Advisors WANTED EVENINGS/NIGHTS/WEEKENDS: · 5pm - 8am Mon - Sun · Payrate: 5pm - £6.50 · Payrate: 11pm - £7.00 Customer Service Advisors Needed for a night shift! My... client in Southend on Sea is looking for Customer Service Advisors to start IMMEDIATELY for high end fashion retail campaign. The Role of a Customer Service Advisor: · Answering inbound customer queries · Resolving queries over phone and email · Taking orders over the phone from overseas customers · Maintaining the organisations fantastic customer service standards The ideal Person for a Customer Service Advisor: · Experience within a retail / customer service environment · Confident in speaking to and dealing with customers · Demonstrates winning behaviors · Computer...

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  5. Customer Service Advisor

    Southend-On-Sea | Market related | From Interaction - York

    Customer Service Advisors Needed for a night shift! My client in Southend on Sea is looking for Customer Service Advisors to start IMMEDIATELY fo high end fashion retail campaign. The Role of a... Customer Service Advisor: Answering inbound customer queries Resolving queries over phone and email Taking orders over the phone from overseas customers Maintaining the organisations fantastic customer service standards The ideal Person for a Customer Service Advisor: Experience within a retail / customer service environment Confident in speaking to and dealing with customers Demonstrates winning behaviours Computer Literate The Shifts Available for Cust omer Service Advisors: 5pm - 8am Mon - Sun This job was originally posted as www.totaljobs.com/JobSeeking/Customer...

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  6. Customer Service Advisor

    Leeds | | From Search Consultancy

    ******CUSTOMER SERVICE JOB ****** Job: Customer Service Advisor Location: Halifax Salary: £16271 Hours of work: Monday - Friday 10am - 6pm Do you enjoy receiving excellent Customer Service? Is... delivering quality Customer Service important to you? Do you enjoy speaking to a diverse range of people? If so then read on!!! I am currently recruiting for Customer Service Advisors to join a well known Debt Charity based in Halifax. The Customer Service Advisor role is a great opportunity for someone that enjoys speaking to different types of people and providing solutions to them. The main duties of the Customer Service Advisor involve managing inbound calls from customers wishing to seek advice from the charity and finding the appropriate solution for them. As the Customer Service...

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  7. Customer Service Advisor

    Halifax, West Yorkshire | £16272.00 per annum + Benefits | From Search Consultancy

    Customer Service Advisor £16,272 + Benefits Halifax City Centre I am currently recruiting for a number of experienced Customer Service Advisors to work for a leading debt charity based in Halifax... city centre. The Customer Service Advisor role will involve dealing with mostly inbound calls being the link between the charity, the customer/debtor and their creditors. The Customer Service Advisor roles are full time permanent positions starting on 24th November and the working hours are Monday to Friday 10am - 6pm. As a Customer Service Advisor you will be delivering a high level ... , taking full ownership of these and seeing them through to full resolution. As a Customer Service Advisor you will need to have strong previous contact centre customer service experience, be very...

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  8. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment...

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  9. Customer Service Advisor

    Bolton | | From Search Consultancy

    Customer Service Advisor Customer Service Advisors- Bolton Customer Service Advisors are needed on an ongoing temporary basis, based in central Bolton. Have you ever worked within any of the... following environments/roles: Call Centre, Customer Service Advisor, Customer Care Executive, Customer Services in retail then we would love to hear from you! The role of a Customer Service Advisor: Answering inbound queries from customers Understand the needs of the customer and provide solutions that fit Achieve set personal targets on a daily and weekly basis Deliver exceptional customer service in pro active manner Work as part of a team within a fast paced call centre environment The Ideal Customer Service Advisor: Experience of working in a customer driven environment...

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  10. Customer Service Advisor

    Manchester | Overtime | From Search Consultancy

    Customer Service Advisor Are you an Experienced Customer Service Advisor looking for a new challenge? Do you strive to deliver excellent customer service on a daily basis? If you're looking for... a Part - Time role based in Manchester City Centre, this may be the position for you. The Role of a Customer Service Advisor: Providing excellent customer service Taking inbound calls via a dialler system Managing customers complaints Responding to customers email queries Shifts available for Customer Service Advisor: 4 days a week 8-12noon 4 days 11am - 3pm & 8am-12noon Wednesday The ideal candidate for a Customer Service Advisor: Experience of delivering excellent customer service Good computer and data entry skills are essential Call centre experience is desirable...

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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