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  1. Customer Service Advisor

    Liverpool | £17000.00 per annum | From Search Consultancy

    Customer Service Advisor - 4 month fixed term contract I am currently recruiting a number of Customer Service Advisors on behalf of my client in Liverpool city centre. Hours of work are Monday to... Friday between 8.00am and 6.00pm. As a Customer Service Advisor you will be the first point of contact for all inbound calls, providing an excellent service and advice first time on each call. Customer Service Advisors must have experience of working within an inbound telephony environment and must have excellent communication skills along with strong attention to detail. If you have worked ... Representative If you would like to apply for the role of Customer Service Advisor then please send your CV to amy.shaw@search.co.uk This job was originally posted as www.totaljobs.com/JobSeeking... More

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  2. Customer Service Advisor

    Stockport | £14,000 per Annum | From Simplified Recruitment

    Job Title: Customer Service Advisor Location & Post Code: Stockport, Cheshire (SK4) Salary: £14,000 per Annum Our client is a leading manufacturer of made-to-measure window coverings supplying... retailers in the UK. An opportunity has now has arisen for a Customer Service Advisor to join their small, industrious team based in Heaton Mersey, Stockport. This is the ideal role for a dynamic person with a background in telephone or customer service work. As a Customer Service Advisor, you will be responsible for supporting their customers by taking incoming calls and investigating any ... well as part of a team. To be considered, you ideally will have experience in a telephone based role, ideally within customer services. As a Customer Service Advisor, you must have polite, confident... More

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  3. Customer Service Advisor

    Sheffield | | From Search Consultancy

    Customer Service Advisor Sheffield Temp- Perm Opportunity £8.24 p/h An exciting Customer Service Advisor job has become available for a well established financial organisation based in Sheffield... city centre. They are currently looking to recruit a number of Customer Service Advisors to join their expanding call centre function. Your duties as a Customer Service Advisor will include ... have previous experience as a Customer Service Advisor in a customer focused role. You will possess excellent communication skills and have the ability to remain motivated in a challenging environment. As a Customer Service Advisor you will have worked to targets in a call centre or retail environment. The company provide a 7 day a week operation giving customers the service they want when they... More

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  4. Customer Service Advisor

    Manchester | | From Search Consultancy

    Are you an experienced Customer Service Advisor who is looking for a new challenge? Do you thrive within a Customer Service focused organisation? I am looking for a Customer Service Advisor with a... good attention to detail for a temporary contract on the run up to Christmas... The Role of a Customer Service Advisor: To provide excellent Customer Service Working on an inbound dialler system taking calls To act upon own initiative and provide solutions to customers queries General admin & data entry tasks The Ideal Customer Service Advisor: At least 6 months experience within ... be fully flexible between these hours To apply, please call Amy Roberts (agy) on 0161 835 8322 This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service... More

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  5. Customer Service Advisor

    Kingston Upon Thames | £7.50 - £8.50 per hour | From Office Angels

    Do you have previous Customer Service Advisor Experience? Do you have an excellent telephone manner and strong administration skills? Our market leading client are now seeking a Customer Service... Advisor to join their team on a temporary basis. You must have previous experience within a Customer Service Advisor role and also be immediately available. The duties will include ... and professional telephone manner - Strong IT skills including Excel - Be organised and self motivated - Previous customer service experience This Customer Service Advisor role is based near Kingston ... /JobSeeking/Customer-Service-Advisor_job60258830 ... More

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  6. Customer Service Advisor

    Sheffield | Incentives | From Search Consultancy

    Customer Service Advisor £6.95 to £7.99 per hour 25 to 37.5 Hours per week Would you like a job as a Customer Service Advisor for our very well established company in Sheffield? Can you... demonstrate good customer service and communication skills? If so, we have a number of exciting opportunities in Sheffield as Customer Service Advisors. Our client is looking to recruit for Customer Service Advisors for their call centre in Sheffield. Call centre or Retail experience is preferred, but not essential. We look for driven, reliable and hard working individuals who can work well ... environment * Support and Development plans in place To apply, please call Sarah Wells on 0114 3792071. Keywords; customer service, agent, advisor, call centre, call centre jobs, Sheffield, Barnsley... More

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  7. Customer Service Advisor

    Birkenhead | £6.31 per hour | From Search Consultancy

    Inbound Customer Service Advisor - Birkenhead - £6.31 per hour My client based on the Wirral are currently recruiting a temporary Customer Service Advisor to join their team initially for 4 weeks... but potentially for longer. As a Customer Service Advisor you will be responsible for handling all inbound calls into the business, providing a first class customer service at all times. Customer Service Advisors must have experience of working within an inbound telephony environment, have excellent communications skills and a professional telephone manner. You must be available to start ... /Customer-Service-Advisor_job60445155 ... More

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  8. Customer Service Advisor

    Matlock | From £6.31 to £8.79 per hour | From Solos Consultants Ltd

    Our client is currently looking for a number of Customer Service Advisors for an immediate start. The successful candidate must have previous Customer Service experience and enjoy working in a... telephone based role. You must have excellent communication and organisational skills and enjoy working in a busy environment. Candidates with Call centre / Contact centre experience will be preferred, however this is not essential. This is a fantastic opportunity to join an established organisation immediately. Key words: Customer Service, Customer Service Advisor, Call Centre, Contact Centre, Contact Centre Advisor, Call Centre Advisor, Call Centre Associate. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60314939 ... More

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  9. Customer Service Advisor

    Doncaster | £14000.00 - £16000.00 per annum + bonus | From Search Consultancy

    Customer Service Advisor £14,000 - £16,000 plus bonus Doncaster Lakeside Full time/Permanent Are you looking for an exciting new Call Centre role as a customer service advisor? ... Do you want to work for one of the most recognisable insurance Call Centre companies in the UK? Our client are looking for an experienced Customer Service Advisor to work in their Call Centre ... after their staff. Our client is looking for someone who has the following attributes: Call centre experience Customer Service advisor experience Insurance experience Sales experience Comfortable building relationships Has a good telephone manner PC literate Able to think pro actively This is an inbound customer service advisor role with fantastic opportunities to progress, an excellent... More

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  10. Customer Service Advisor

    Chesterfield | | From Search Consultancy

    Customer Service Advisor £17,500 per annum 40 hours p/w : Monday - Sunday 7am - 11pm Chesterfield Are you looking for a new Customer Service Advisor role in a Call Centre? Our client are now... looking for experienced Customer Service advisor to add to their already exciting Insurance Call Centre team in their Chesterfield office. As a customer service advisor you will be supporting ... and a company that have recently been recognised at number 11 of the top 100 companies to work for, this is an opportunity that shouldn't be missed! The role As a customer service advisor you will be ... damage to vehicles. Representing one of the most recognised Motor Insurance brands in the country as a customer service advisor you will use your Customer Service skills in order to understand... More

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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