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  1. Customer Service Advisor

    Liverpool | £17000.00 per annum | From Search Consultancy

    Customer Service Advisor - 4 month fixed term contract I am currently recruiting a number of Customer Service Advisors on behalf of my client in Liverpool city centre. Hours of work are Monday to... Friday between 8.00am and 6.00pm. As a Customer Service Advisor you will be the first point of contact for all inbound calls, providing an excellent service and advice first time on each call. Customer Service Advisors must have experience of working within an inbound telephony environment and must have excellent communication skills along with strong attention to detail. If you have worked ... Representative If you would like to apply for the role of Customer Service Advisor then please send your CV to amy.shaw@search.co.uk This job was originally posted as www.totaljobs.com/JobSeeking... More

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  2. Customer Service Advisor

    Manchester | | From Search Consultancy

    Are you an experienced Customer Service Advisor who is looking for a new challenge? Do you thrive within a Customer Service focused organisation? I am looking for a Customer Service Advisor with a... good attention to detail for a temporary contract on the run up to Christmas... The Role of a Customer Service Advisor: To provide excellent Customer Service Working on an inbound dialler system taking calls To act upon own initiative and provide solutions to customers queries General admin & data entry tasks The Ideal Customer Service Advisor: At least 6 months experience within ... be fully flexible between these hours To apply, please call Amy Roberts (agy) on 0161 835 8322 This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service... More

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  3. Customer Service Advisor

    Kingston Upon Thames | £7.50 - £8.50 per hour | From Office Angels

    Do you have previous Customer Service Advisor Experience? Do you have an excellent telephone manner and strong administration skills? Our market leading client are now seeking a Customer Service... Advisor to join their team on a temporary basis. You must have previous experience within a Customer Service Advisor role and also be immediately available. The duties will include ... and professional telephone manner - Strong IT skills including Excel - Be organised and self motivated - Previous customer service experience This Customer Service Advisor role is based near Kingston ... /JobSeeking/Customer-Service-Advisor_job60258830 ... More

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  4. Customer Service Advisor

    Matlock | From £6.31 to £8.79 per hour | From Solos Consultants Ltd

    Our client is currently looking for a number of Customer Service Advisors for an immediate start. The successful candidate must have previous Customer Service experience and enjoy working in a... telephone based role. You must have excellent communication and organisational skills and enjoy working in a busy environment. Candidates with Call centre / Contact centre experience will be preferred, however this is not essential. This is a fantastic opportunity to join an established organisation immediately. Key words: Customer Service, Customer Service Advisor, Call Centre, Contact Centre, Contact Centre Advisor, Call Centre Advisor, Call Centre Associate. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job60314939 ... More

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  5. Customer Service Advisor

    Brighton | From £7.50 to £7.50 per hour | From Jobs@Pertemps - Southern Water

    Job Title - Customer Service Advisor (Full and Part Time) Location - Falmer, East Sussex Salary: £7.50 per hour Contract Type - Temp Sector - Customer Service A water and sewerage company covering... the south eastern part of the United Kingdom is seeking Customer Service Advisors to join their inbound call centre Falmer, East Sussex on a temporary basis offering a salary of £7.50 per hour. As a Customer Service Advisor you will: " Be the first point of contact for all customers. " Deliver excellent customer service. " Answer and resolve customer enquiries and demonstrate ownership ... setting and agreeing timescales for actions to be performed. " Achieve or exceed targets set by your Team Leader. The ideal Customer Service Advisor will hold the following skills and experiences... More

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  6. Customer Service Advisors

    Cardiff | £13270 - £13728 per annum | From ACORN RECRUITMENT LIMITED

    We are looking for Customer Service Advisors to work permanently on behalf of our client based in Cardiff. Our client will be counting on you to build relationships with their customers by... demonstrating that you understand the customers individual needs, and provide information on products and services to help meet those customers needs. Responsibilities of Customer Service Advisor ... . * Promote and up sell products predominantly focusing on insurance cover. Qualifications / experience of Customer Service Advisor: * Excellent verbal communication skills. * Be able to communicate with ... : Cardiff (commutable from Newport, Cwmbran, Bridgend, Pontypridd) Key Skills / Experiences: Call Centre Advisors, Sales, Telesales, Marketing, Communication, Insurance, Customer Service, Cardiff... More

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  7. Customer Service Advisor

    Keighley | 14.50k to 16k per year GBP | From Talent Match

    This is a fantastic opportunity to join a highly professional customer service team with one of the leading claims management companies. The company pride themselves on their first class customer... service and have successfully settled claims for thousands of customers. Due to growing success and expansion they are now looking for Customer Service Advisors to join them. As a Customer Service Advisor you will: * Liaise with existing customers through inbound calls and email providing updates and handling queries * Take ownership of queries and resolve them in a positive way * Contact customers to chase up missing information * Progress claims through to completion The ideal Customer Service Advisor will: * Be able to listen and probe customers to identify customer needs * Be able... More

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  8. Customer Service Advisor

    Coventry | £15k per year + Bonus | From 1st Choice Recruitment

    Customer Service Advisors          £15300              Coventry                SM009 Our client based in Coventry operates managed services centers on behalf of the client portfolio, including... many of the world's largest banks and building societies is seeking a Customer Service Advisors to join their team.   Fantastic opportunity as we need at least 15 Advisors (if not more) who are keen, available for training, available for interview and want a career. As a Customer Service Advisor your duties will include: Delivering a high standard of quality of customer service Handle ... balance requests, password setup and any general customer requests for information concerning the product The ideal Customer Service Advisor will have the following skills and experiences... More

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  9. Customer Service Advisor

    Milton Keynes | £15k - 15.3k per year | From 1st Choice Recruitment

    Customer Service Advisors          £15300              Milton Keynes                SM009 Our client based in Milton Keynes operates managed services centers on behalf of the client portfolio,... including many of the world's largest banks and building societies is seeking a Customer Service Advisors to join their team.   Fantastic opportunity as we need at least 15 Advisors (if not more ... Customer Service Advisor will have the following skills and experiences: Experience of working in a customer service role Educated to GCSE level or equivalent including English and Mathematics PC ... include: Delivering a high standard of quality of customer service Handle incoming Service & Support calls and emails ensuring that ID and verification processes are adhered to Activate customer... More

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  10. Customer Service Advisor

    Warrington, Cheshire | £6.72 - 6.72 per hour | From HEADS Recruitment Ltd

    Role: Customer Service Advisor Salary: £6.72 per hour Contract: Temporary Hours: Flexible Shifts Monday - Sunday An opportunity has arisen for an individual to join the customer... services team for our client based in Warrington. Training and support will be given to any successful candidate. Customer Service Advisor Role Sales order processing of customer orders via ... complaints Take ownership and solve problems Customer Service Advisor Essential Skills Previous experience in Customer Service Customer service orientated Excellent communication skills ... continues to expand and figures continue to increase. Due to this growth, our client now has a fantastic opportunity for a customer service advisor to join the company on their build up to their busiest... More

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The main responsibility of a customer service advisor is to interact directly with potential, new and existing clients and customers. They work to provide quality customer service, while increasing the company's revenues through increased sales.

Who can I work for?

Various businesses across the UK employ customer service advisors so you could work across a broad spectrum of industries from manufacturing though to retail.

Where and when can I work?

The role is generally office-based and working hours will depend on the opening hours of the customer service department you're working for. Generally, you will work standard office hours of 9am to 5.30pm, Monday to Friday but there may be shoft work options on evenings and weekends. Part-time positions and job shares are also possible.

What can I earn?

The average salary is around £17,000; however this varies on the sector your work in and location.

What are the benefits?

Larger organisations may provide benefits such as a pension scheme and private healthcare, and you could earn commission on sales if that is a part of your job.

Are there chances of promotion?

You could become a team leader, supervisor or manager or even move into an office administration role.

What will I be responsible for?

A customer service advisor usually handles enquiries from clients and customers, offers products and services, performs administrative duties, updates client accounts and processes customer correspondence. The job can be challenging, involving high-demand situations and stress.

Do I need any experience?

A background in customer service is highly beneficial, as is experience in customer-facing roles. Employers will also look for good GCSE or A-Level grades, especially in core subjects.

What attributes are needed?

You will need to be able to work well under pressure, employing stress management on a day-to-day basis. Strong interpersonal skills, the ability to problem-solve and a level of flexibility are also key attributes.

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