Clerks are seen as essential to many employers. They help other people in a workplace with administrative tasks either for an individual or as a member of a team.
Who can I work for?
A large variety of businesses and companies hire clerks and secretaries. You can do clerical work in many different working environments including hospitals, schools, banks and local government.
Where and when can I work?
All around the country employers want clerks for their businesses. Clerical work is an office-based job-generally standard hours.
What can I earn?
Starting salaries are around £12,000 a year. Depending on the size of the company and your responsibilities this can rise to £27,000 with more experience.
What are the benefits?
Learning skills which can be beneficial elsewhere, for example confidence in computer systems or shorthand.
Are there chances of promotion?
Yes, in larger workplaces you could progress to be a senior clerk or an office manager. Otherwise, you can choose to specialise your work and move to a department where more particular skills are needed (e.g. human resources)
What will I be responsible for?
Initially you will be given easier jobs such as filing, photocopying and answering the phone. Later on you will move on to more complicated tasks as you get more training.
What qualifications do I need?
GCSE level Maths and English are expected for some clerical work. Additional courses in business administration (e.g. NVQ, LCCI or OCR administration) are often preferred.
Do I need any experience?
Starting out, you will be trained in the systems of the company. But more experience is beneficial for clerks later on as it allows for better promotional chances.
What attributes are needed?
You should have good organisational and IT skills, as well as the ability to work well in a team.