Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We currently have 14,000+ call centre jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Call Centre

    Northampton | £8.59 p/h + bonus + excellent benefits | From The SmartList

    LOCATION: Milton Keynes JOB TITLE: Customer Service Representative SALARY & BENEFITS: Starting salary: £8.59 p/h + bonus + excellent benefits (+ night shift premium if applicable) HOURS:... quality and traditional British style with a modern twist. They are renowned for their passion for customer service and our multi award-winning contact centre. Following their phenomenal success and growth over the past 5 years, they are now looking for customer service representatives for their contact centre in Milton Keynes, where our large customer service team is based and operates over 24 ... of customer satisfaction, by handling enquiries and claims processing in an efficient and timely manner. Responsibilities: * Answer inbound telephone calls from customers to place orders, manage...

  2. Call Centre Agent

    Nottingham | £15k - 20k per year + Excellent OTE | From Call Centre Associates Ltd

    Call Centre Agent Nottingham City Centre £15-20K + OTE of £35K (uncapped) Our client, a leading global business who due to continued and sustained growth now seek to expand its Call Centre... Agent team in Nottingham. The successful Call Centre Agent will enjoy unrivalled levels of commission in this outbound calling role as well as industry leading incentives. This is a great opportunity to join a fun and rewarding Call Centre environment in Nottingham Call Centre Agent - The Role The role of Call Centre Agent requires the successful candidate to make a variety of cold ... paced Call Centre role which offers exceptional rewards in terms of OTE and incentives. Call Centre Agent - The requirements * Previous experience of a call centre environment * Outbound or...

  3. Call Centre Representative

    Stirling | £15.6k - 18k per year + Benefits | From The SmartList

    LOCATION: Stirling, Stirlingshire JOB TITLE: Contact Centre Representative (Inbound) SALARY & BENEFITS: ££Excellent salary and benefits HOURS: Full time-Shifts rota Mon-Fri-occasional... financial institutions. THE ROLE: Contact Centre Representative (Inbound)-Stirling, Stirlingshire Working within the Contact Centre you will be first point of contact for customers/clients dealing with a high volume of calls. We are looking for indivuals who can work a variety of shift patterns and comfortable speaking to our clients via telephone Role Responsibility- Contact Centre ... within a call centre environment (essential) * Previous financial sector experience( highly desirable) * Confident Telephone manner and experience of dealing with high volumes of calls( Essential...

  4. Call Centre Representative

    Falkirk | £15.6k - 18k per year + Benefits | From The SmartList

    LOCATION: Stirling, Stirlingshire JOB TITLE: Contact Centre Representative (Inbound) SALARY & BENEFITS: ££Excellent salary and benefits HOURS: Full time-Shifts rota Mon-Fri-occasional... financial institutions. THE ROLE: Contact Centre Representative (Inbound)-Stirling, Stirlingshire Working within the Contact Centre you will be first point of contact for customers/clients dealing with a high volume of calls. We are looking for indivuals who can work a variety of shift patterns and comfortable speaking to our clients via telephone Role Responsibility- Contact Centre ... within a call centre environment (essential) * Previous financial sector experience( highly desirable) * Confident Telephone manner and experience of dealing with high volumes of calls( Essential...

  5. Call Centre Manager - Grimsby

    Grimsby | - £30k-£40k | From CARS Automotive Recruitment

    Our client requires an experienced Call Centre Manager for their expanding call centre based in the Grimsby, North Lincolnshire which handles both inbound and outbound calls with a team of up to 5... and improve operational processes and policy Skills and Experience Required It is essential that you have franchised dealership aftersales experience, and have had inbound and outbound telephone call...

  6. Call Centre Agent

    Milton Keynes | £8.59 p/h + bonus + excellent benefits | From The SmartList

    LOCATION: Milton Keynes JOB TITLE: Customer Service Representative SALARY & BENEFITS: Starting salary: £8.59 p/h + bonus + excellent benefits (+ night shift premium if applicable) HOURS:... quality and traditional British style with a modern twist. They are renowned for their passion for customer service and our multi award-winning contact centre. Following their phenomenal success and growth over the past 5 years, they are now looking for customer service representatives for their contact centre in Milton Keynes, where our large customer service team is based and operates over 24 ... of customer satisfaction, by handling enquiries and claims processing in an efficient and timely manner. Responsibilities: * Answer inbound telephone calls from customers to place orders, manage...

  7. Call Centre Agent

    Plymouth | Market related | From The SmartList

    LOCATION: Plymouth JOB TITLE: Customer Sales Advisor (outbound) SALARY & BENEFITS: Full time salary up to £18,266 (Pro rata & depending on experience) + Bonus! WORKING HOURS: 33 hours... exciting growth vacancies have arisen in the marketing solutions team; making outbound calls to existing warm clients and offering them additional services. Key Responsibilities to include:- Customer Sales Advisor (outbound)-Plymouth * Making calls to existing customers to sell new insurance products and services * Working in a fun, results based sales environment * Working as part of a team * Inputting relevant information regarding each call into the system accurately and efficiently * Completing specific call structure as required THE CANDIDATE: You will be a confident and resilient...

  8. Call Centre Agent

    Saltash | Market related | From The SmartList

    LOCATION: Plymouth JOB TITLE: Customer Sales Advisor (outbound) SALARY & BENEFITS: Full time salary up to £18,266 (Pro rata & depending on experience) + Bonus! WORKING HOURS: 33 hours... exciting growth vacancies have arisen in the marketing solutions team; making outbound calls to existing warm clients and offering them additional services. Key Responsibilities to include:- Customer Sales Advisor (outbound)-Plymouth * Making calls to existing customers to sell new insurance products and services * Working in a fun, results based sales environment * Working as part of a team * Inputting relevant information regarding each call into the system accurately and efficiently * Completing specific call structure as required THE CANDIDATE: You will be a confident and resilient...

  9. Call Centre Agent

    Totnes | Market related | From The SmartList

    LOCATION: Plymouth JOB TITLE: Customer Sales Advisor (outbound) SALARY & BENEFITS: Full time salary up to £18,266 (Pro rata & depending on experience) + Bonus! WORKING HOURS: 33 hours... exciting growth vacancies have arisen in the marketing solutions team; making outbound calls to existing warm clients and offering them additional services. Key Responsibilities to include:- Customer Sales Advisor (outbound)-Plymouth * Making calls to existing customers to sell new insurance products and services * Working in a fun, results based sales environment * Working as part of a team * Inputting relevant information regarding each call into the system accurately and efficiently * Completing specific call structure as required THE CANDIDATE: You will be a confident and resilient...

  10. Call Centre Agent

    Ivybridge | Market related | From The SmartList

    LOCATION: Plymouth JOB TITLE: Customer Sales Advisor (outbound) SALARY & BENEFITS: Full time salary up to £18,266 (Pro rata & depending on experience) + Bonus! WORKING HOURS: 33 hours... exciting growth vacancies have arisen in the marketing solutions team; making outbound calls to existing warm clients and offering them additional services. Key Responsibilities to include:- Customer Sales Advisor (outbound)-Plymouth * Making calls to existing customers to sell new insurance products and services * Working in a fun, results based sales environment * Working as part of a team * Inputting relevant information regarding each call into the system accurately and efficiently * Completing specific call structure as required THE CANDIDATE: You will be a confident and resilient...

  11. Call Centre Trainer

    Milton Keynes | £20k - 30k per year | From Call Centre Associates Ltd

    Contact Centre Trainer - Fi nancial Services - £25k-£30k Milton Keynes CCA are working with an award winning financial services contact centre and looking to support their operational excellence... team by recruiting an experienced Trainer. The role will be working in a small team of trainers delivering exceptional training to call centre advisors within an inbound and outbound capacity. Operating across several different disciplines you will have experience in not only delivering training programs but also setting training initiatives in line with FCA regulations. You will need to have exposure to working in a large contact centre arena and experience working within FCA guidelines. You will also need to demonstrate the ability to train large groups/teams as well as holding...

  12. Call Centre Agent

    Surrey | £21000 + Discretionary Bonus + Benefits | From IRM Solutions Limited

    Leading Banking organisation has an excellent opportunity for a Call Centre Agent. Job Purpose This role involves working within the Bank's call centre dealing with new customers and... providing them with information on a range of bank products Specific Duties Based with the Call Centre you will provide a 1st telephone based class customer service Handle all customer enquiries mainly dealing with customer who have questions on a range of products You will provide information on Savings, Loans and Current account products mainly Work in a team environment and pass on any leads to the sales team Experience Applicants must have excellent Communication skills Some call centre experience is an advantage Ideally some experience in the Financial...

  13. Call Centre Operative

    North London | £21k - £23k pa + company benefits | From Octane Recruitment Ltd

    We are looking for an experienced Call Centre Operative for our clients' busy main dealership. Based - Southgate Basic Hours - 9:00 - 19:00 Mon - Fri. One in four Saturdays (overtime) 22... days annual leave Salary - Very competitive The Role: The successful applicant will have previous call centre / telephone experience. - Maintain a friendly and efficient customer interface ... - Provide a single point of contact and resolution for routine customer enquiries and concerns Measures: - Call answering times - Call resolution vs targets - VQM / dealer audit - Customer satisfaction (CEM) Role: Call Centre Operative Consultant: Martyn Biddulph Contact: Email address removed ...

  14. Call Centre Advisor

    Sunderland | £13,650 per year + commission | From Uniting Ambition

    Are you motivated? Target driven? Looking for a great sales opportunity? Look no further.. . Working in a contact centre/ call centre environment on an outbound basis. You will be confident in... talking to existing and previous customers working with brands to upsell new/additional products. You must be a warm conversationalist with a desire and passion to succeed and grow your career. Previous telesales/sales experience isn't essential but preferential. Based in a fast growing company with 3 call centre's in the UK this is a great opportunity to build a career in sales. £13,650 + commission OTE £16-22k Hours between 8am-8pm Monday-Sunday For more information Call Charlotte on Phone number removed or email Charlottelane @unitingambition.com ...

  15. Call Centre Agent

    Norwich | £7 per hour + Bonus' and Commission | From Hales Group Ltd (Norwich)

    Contact Centre Agent, Norwich, Norfolk. Permanent. £7.00ph + Bonus' and Commission Full and Part Time hours available. Various excellent opportunities have arisen with a long established.... The successful Call Centre Agent will be a positive and confident, individual with a willingness to learn and be confident on the phone. If you are interested in hearing more about this exciting opportunity ... Contact Centre based in Norwich. My client is looking for Telesales Executives/Contact Centre Agents to join their dynamic team due to continued growth. The successful Telesales Executive will be confident, enthusiastic and outgoing with a self-driven attitude. Key Qualities: - Personal charisma, persuasion and confidence - Self-motivated - Strong customer service skills - Ability to...

  16. Call Centre Agent

    Sunderland | £13.6k per year + commission | From Uniting Ambition

    Looking for your first sales opportunity? Or are you a seasoned professional looking for a new career move? Look no further My client is currently looking for warm conversationalists to talk... with existing and previous customers upselling products. Do you have confidence? Drive? Are you money motivated? Based with 3 sites around the UK, working with household names this is a great opportunity to join a growing company and really build a career in the Call Centre / Sales environment. Doxford Park location Hours Monday-Friday 11-7, Saturdays on a rota basis 10-6 £13600 + commission For more information call Charlotte on Phone number removed or click the apply button. ...

  17. Call Centre Officer

    Bristol | £10.50 - £11 p hour + Randstad Benefits package | From Randstad BS (Bristol)

    Our client, a household name in the South West, are seeking a customer service adviser to work in their state-of-the-art call centre in the Centre of Bristol. They offer a fantastic working... environment. Job Responsibilities: As a customer service adviser, you will be: * Handling inbound calls from Service users * Answering queries on their range of local government services * Updating the customer database * Making courtesy calls to customers * No specific health and safety risks with this post Preferred Skills: * Good PC skills (Outlook, Word,) * Previous experience of using a database system (full training will be provided on their system) Personal Attributes: * Warm and welcoming telephone manner * Ability to work as part of a team * Must have ability...

  18. Call Centre Manager

    Leicester | Up to £50k + Company Bonus + Car/Car Allowance + B | From OTIS

    Otis Elevator Company is the world`s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Otis is a part of UTC Building & Industrial... countries and territories and maintains more than 1.35 million lifts and escalators worldwide. Otis is seeking to recruit a talented and proven call centre manager to proactively manage their ... quantifiable results and will ensure that all customer requirements and set KPIs are being achieved throughout the call centre and customer care support teams. Your personal traits are also important to ... be highly organised, IT literate and able to thrive in a large complex demanding organisation. We welcome applications from dedicated and ambitious Call Centre Managers, Customer Service Managers...

  19. Call Centre Controller

    Hitchin | | From Willmott Dixon Group

    The Role Due to our continues success and commitment to delivering a world class service to our clients and tenants alike, Willmott Dixon Partnerships will launch a 24/7 innovative Contact Centre... relating to property maintenance, ensuring customer satisfaction remains the highest priority. ***Please note this call centre will be providing an out of hours call handling service to ensure we are ... and managers. Desirable Criteria * Enthusiastic telephone manner * Tact, previous call centre experience * Experience in social housing repairs and maintenance * Trade experience for problem diagnosis ... ideas Sound like you? If so, come and join our Willmott Dixon Out of Hours call centre team, and become a great ambassador of our business. Additional Information We offer a competitive salary in...

  20. Call Centre Executive

    Swindon | 7.50 to 8 per hour GBP | From Pertemps - Chippenham

    Pertemps are seeking 5X Temporary to Permanent Full-time Notifications Call Centre Executives. Are you an experienced Call Centre Administrator with an excellent telephone manner and enjoy......