Job Listings

Call Centre Operator
Call Centre Operator

The call centre operator is becoming a but like the old office receptionist in that they are the first point of contact for 21st-century customers or business associates. You may deal with complaints, give out advice or deal with claims.

Who can I work for?

There are now hundreds upon hundreds of call centres in the UK, including the big boys such as Direct Line, First Direct, Barclaycard and TSB. If you are interested in working for a specific company, check their websites as they will have a section dedicated to job opportunities.

Where and when can I work?

In an office with several other call operators, working 40 hours a week in shifts. Unsociable hours will occur with 24-hour helplines.

What attributes are needed?

Resilience and patience… bags of patience. A friendly, easy-going personality, an easy-to-understand voice as free as possible of tension. Good computer skills. An ability to remain level headed and polite when dealing with abusive callers. An ordered mind. Plenty of stamina and the ability to work and concentrate for long periods.

We currently have 14,000+ call centre jobs listed on See these below or refine your search above.

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call centre jobs

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  1. Call Centre Manager

    Fareham | £35000 per annum | From Berry Recruitment

    Job Title: Call Centre Manager Locations: Fareham Salary: £35,000 My client is one of the leading independent waste management companies in Southern England because of their industry knowledge... and experience, as well as their commitment to providing quality services. They currently have a vacancy for a Call Centre Manager at their Head Office based on the outskirts of Fareham who is experienced in managing inbound calls for sales and service and who will be responsible for the management of the Call Centre team. Requirement of the role: -to fully understand and review the current operational systems within the Call Centre, make recommendations, and then implement change -lead, mentor, train, and manage the call centre staff. Responsibilities include: -Delivering...

  2. Call Centre Agent

    Bridgend | CompetitivetxtSalaryFrom=0 | From CVWOW

    We have a number of opportunities for experienced call centre professionals to join our Company as a Tele-Collections Call Centre Agent at our Home Office in Bridgend. The purpose of this Call... appropriate method. I.e. field visit or ownership and/or escalation of on-going unresolved issues. Your duties as a Call Centre Agent will include the following:- To contact existing customers in ... for the role of Call Centre Agent will need to have previous call centre experience and demonstrate the following:- Be a good listener Able to work to own initiative and as part of a wider team Excellent telephone skills with a patient manner Able to work under pressure Flexible and adaptable Please click APPLY below to register your interest in the position of Call Centre Agent. No...

  3. Office Call Centre Operative

    Huntingdon | £7.0 - £7.5 per hour | From MERIDIAN BUSINESS SUPPORT

    Position: Office based Call centre person Days shift: Monday - Friday Temporary to Permanent Location: Huntingdon £7.50 via our agency and increasing when transfer to permanent... staff Job Descriptions: We are looking for you to join our clients modern and growing company based in Huntingdon. This is forward thinking and fast paced modern call centre environment. The work is to receive incoming calls from customers both business and personal, the calls can be simple queries to complaints so you should be flexible and calm on the telephone. Your experience will ... you can demonstrate these skills and attitude. Please either call the office on 01480 358458 or apply via this advert asking for Graham Byng. Immediate start available Meridian Business Support...


    Macclesfield | £16000 - £20000 per annum + bonus, benefits | From GENESIS ASSOCIATES

    CALL CENTRE ADVISOR - MACCLESFIELD Salary: £16-18k plus bonus + benefits (£25k yearly earnings!!) Location: Macclesfield We URGENTLY require experienced call centre advisors to join a Private......


    Macclesfield | £16000 - £20000 per annum + bonus, benefits | From GENESIS ASSOCIATES

    CALL CENTRE ADVISOR - MACCLESFIELD Salary: £16-18k plus bonus + benefits (£25k yearly earnings!!) Location: Macclesfield We URGENTLY require experienced call centre advisors to join a pension......

  6. Call Centre Customer Service

    Aberdeen | £14000 - £16000 per annum | From NATIONWIDE PLACEMENTS

    Call Centre Customer Service Our Client is looking for a friendly, outgoing and enthusiastic individual to join their team!! If you want to jump start your career with a successful company... that can give you the exposure and experience to improve in your profession, then this fabulous opportunity could be right for you. Besides getting paid a handsome salary (depending on experience), you also get your hands-on some challenging tasks. This truly is a perfect scope to prove your skills and abilities!! Apply Today!!! The duties of a Call Centre Customer Service are to: * You will take and make calls to existing customers * Help our clients with a range of services. * Provide excellent customer service Skills that a Call Centre Customer Service should hold are...

  7. Call Centre Manager

    Norwich | £22000 - £29000 per annum | From PERFECT PLACEMENT

    Automotive, Motor Trade Job: Call Centre Manager required in Norwich. Salary: Up to £25,000 Basic, OTE £29,000 Per Annum Term: Full Time, Permanent Motor Trade Jobs / Automotive Vacancies:... Call Centre Manager Needed For Group Role This is a great opportunity to become a valued member of this reputable Main Dealer group and be part of a team who are genuinely passionate about their role and the Company. You will be responsible for managing the team and dealing with booking vehicles in for the Service Department mostly through inbound calls, however they have an extensive ... please send your accurate and current CV to Elliott Searle, quoting Job Ref J59737, Call Centre Manager, Norwich. Please remember to add your home phone number, mobile number, email address and full...

  8. Call Centre Agent

    Birkenhead | £6.77 - £7.20 p hour | From Search Consultancy Ltd

    Full-time Call centre agent £6.77/£7.20 p/h Birkenhead My client based in central Birkenhead is looking to recruit inbound call centre agents to join their expanding team. The role involves... dealing with inbound calls (no sales or cold calling!) from customers with a wide range of enquiries and complaints. The role of an inbound call centre agent is call-centre based and is offered on ... . The main duties of a call centre agent are; * Dealing with inbound calls dealing with a variety of customer service related enquiries. * Complaint handling and fielding calls to Escalated Advisor Teams ... professional customer service. * Undertaking the duties of this role in accordance with the regulatory and scheme guidelines. To be considered for the role of a call centre agent you must posses...

  9. Call Centre Agents

    West London | £17,000 - £19,000 per annum + Bonus | From Candidate Source

    An expanding insurance company is seeking a number of Call Centre Agents for its West London based contact centre. You will receive a discretionary bonus of up to £500 a month subject to achieving... KPIs. The organisation is global and the role will be based at their European headquarters. The main purpose of the Call Centre Agents will be to ensure that all customer telephone claims are administered efficiency and effectively within the framework of the policy terms and conditions providing a straight forward, empathetic and positive experience on every call. As the Call Centre Agent ... and escalated complaints provided by customers and attempt to resolve within the organisation and FSA guidelines. To be a successful Call Centre Agent you will have the following skills and experience...

  10. Call Centre Advisors

    London | £19000 - £19100 per annum | From London City Network

    IMMEDIATE START - CALLING ALL CALL CENTRE /CUSTOMER ADVISORS A Leading West London Insurance company urgently need to recruit experienced Call Centre /Customer service Advisors with proven... experience ( Financial Services/Insurance Claims experience preferred) This is an excellent permanent opportunity, Salary of the position is £19,000plus Bonus You will work a shift pattern to include weekend work Working hours: 40 hours per week - SHIFT basis 9am - 5pm 10am - 6pm 12pm - 8pm You must either be DBS cleared or happy to undergo a DBS - background check. Call Michelle Sayers ( Pertemps ) urgently on Phone number removed ...

  11. Call Centre Manager

    Warrington | £35k OTE | From Cornerstones Resourcing Limited

    Call Centre Manager My client with offices located walking distance from Warrington town centre requires a Call Centre Manager. The Role: - Management of sales floor inc statistical analysis,...: - Experience in call centre management essential - A strong/mature presence - Self motivated - Used to fast paced environment - Motivational skills - Good interpersonal skills No weekend shifts...

  12. Call Centre Operative

    Nottingham | £7-9 per hour | From DG Private Hire LTD

    An exciting opportunity has arisen for you to join Nottingham's leading private hire firm. As a member of our call centre team you will be responsible for being the voice of the company as... computers - Have excellent communication skills - Be punctual - Work to a high standard and a good pace It would also be to your advantage if you had experience in a call centre environment although this is not essential. There is ample opportunity for progression within the company, who boast awards such as 'Investors in People'. About the Role The majority of the calls you will be dealing with are inbound, this is not a sales position and pay is not commission based. Our call centre is based in Colwick. If you think you would make a strong addition to our team...

  13. Telesales / Call Centre / Inbound Sales

    Manchester | £28000 - £30000 per annumtxtSalaryFrom=28000 | From CVWOW

    Telesales / Call Centre / Inbound Sales Location: Manchester Salary: OTE £28,000 - £30,000 Telesales, Call Centre, Inbound Sales - Manchester City Centre Have You Worked In The Property... Sales Industry Or Would You Like To? - Now is your chance to be part of our GREAT team! Express Estate Agency is the most successful, modern estate agency business of recent times. Having sold over 11,000 properties in the last three years alone, carrying out over 15,000 property appraisals nationwide in the last year and voted No.1 Estate Agent in the UK on Review Centre. Proudly built upon great staff, great service, great success and no sale no fee. We continue to revolutionise the estate agency industry with our very progressive, forward-thinking and proactive methods. The Role...

  14. Call Centre Fundraiser

    Bristol | From £7.50 to £9.50 per hour | From NL Recruitment

    Call Centre Agent - Outbound Charity Fundraising Agents required for busy call centre in central Bristol. The call centre works with a variety of Charities both here in the UK as well as... to 6.30pm). Please call NL Recruitment on 0207-395-1380 or 0844-5617-507 to find out more about the role or to start your application. Temporary to Permanent Contract This job was originally posted as ...

  15. Call Centre Coordinator

    Radcliffe | up to £18,500 per annum | From my dentist

    We have an exciting opportunity for a Call Centre Coordinator to join our team based in Bolton. The role will be a full time, fixed term position for 6 months, offering a salary of up to £18,500 per... goes from strength to strength and also because of our exciting plans for the future. Call Centre Coordinator - Role Overview Support & assist Operations in the provision of reactive maintenance in order to maintain and develop the Estate. Key Responsibilities of our Call Centre Coordinator - To answer calls received by the Helpdesk from Practices. - To contribute to achieving team KPI's by ... ensuring that guides and databases are updated at all times. - Develop knowledge and understanding of Property department processes for personal development. Key Skills Required of our Call Centre...

  16. Call Centre Agent

    Fareham | £18k pa | From Recruitment Genius Ltd

    This Recruitment Process Outsourcing Company has been instructed to search the local market (due to an internal promotion) for a suitable Call Centre, Sales & Service employee. They ensure your time... application experience. Call Centre (small) - Salary £18,000 plus annual profit related pay Working hours 08:00-17:00 Monday to Friday Segensworth Location This opportunity is ideal for someone who ... organisation that truly appreciates the importance of their employees. They are also committed to development and training. They are looking for Call Centre Candidates to carry out the following ... with customers - Provide quotations They are looking for Call Centre Candidates with the following qualities: - Ability to identify interest - Excellent relationship building skills...

  17. Call Centre Fundraiser

    London | From £8.15 to £10.15 per hour | From NL Recruitment

    Amazing telephone fundraisers wanted - Immediate start, Weekly pay, full training provided A fantastic opportunity to join a brilliant organisation that puts the supporter and charity at the... to why you want the role! The call centre is based near Holloway Rd tube station. Keywords: Call Centre, Fundraising, Telephone based, Fundraising, weekly pay, immediate start, actors, Holloway Road  This job was originally posted as ... calls on behalf of charities to inspire members of the public. Raising long term funds for some really important causes. Opportunity to meet with the charities and learn about their work. Working with...

  18. Immediate Call Centre Staff Required

    Bristol | £7.50 - £8.50 per hour | From MERIDIAN BUSINESS SUPPORT

    THIS IS NOT YOUR AVERAGE CALL CENTRE JOB. Fundraising is about inspiring people and giving them the opportunity to do something really amazing. How many people go home at the end of their... about positive change whilst also benefiting from their commitment to staff development. All of their call-centre management team began their careers as fundraisers and progressed through the business ... . Previous call-centre, sales or fundraising experience is absolutely non-essential. What their staff are saying: "Quite possibly the best place I have ever worked!" "It's a happy, friendly and fun ... and friendly atmosphere, great rewards for doing well with plenty of training and opportunities. Plus it's all for a good cause!" Please call 0117 906 5804 to Speak to Natrich and book an...

  19. Call Centre Advisor

    Altrincham | £16k pa + commission up to £1500 | From Time Recruitment Solutions Ltd

    Call Centre Advisor Location - Altrincham Salary - £16000 basic with commission up to £1500 per month Hours - Monday to Thursday opening times : 9am-8pm Friday: 9am - 4.30am Saturday: 9am -... customers - You will be motivated by working to a market leading bonus structure. - Call centre experience is essential for this role and we are interested in speaking to people with sales experience ... Recruitment will contact you as soon as possible. (Key words - sales, B2B, B2C, telesales, customer service, call centre) ... - Inbound and Outbound warm leads only - No cold calling! - You need to establish rapport quickly on each call and build trust so you can take each person through the sales process - Taking down...

  20. Call Centre Manager

    Fareham | Neg | From Workshop Recruitment

    Call Centre Manager Fareham Salary Negotiable This is a wonderful opportunity to join this forward thinking company. You will need to have experience of inbound call but also be able to... managing the telephony system. - Recruiting Call Centre Administrators as and when required. - Introducing order confirmation delivered by email/SMS. - Reviewing and improving the order taking process, ie...