You are responsible for the smooth running of the office. This involves overseeing paperwork, telephones and all the other minutiae that makes an office function effectively.
Who can I work for?
Where and when can I work?
9-5, unless otherwise stated.
What can I earn?
Dependent on the company and location, salaries start between £13,000-£19,000 and can go up, with experience, to £27,000. Bonuses can come with extra responsibilities, such as fire safety officer.
What are the benefits?
All offices have or need an administrator. This means there are plenty of posts up for grabs. Being at the hub of a team atmosphere. You will get to know most or all the staff, since all routes pass through the administrator; all staff will need your help at some stage.
Are there chances of promotion?
Some administrators work their way up the company to become secretaries and personal assistants. Some firms will sponsor you to take exams such as the RSA which you may need to qualify for these positions.
What will I be responsible for?
Anything and everything! Opening and sending the post; filing; photocopying; faxing; stationary; arranging transport and accommodation for colleagues; typing letters; sorting emails; updating contacts books; the switchboard.
What qualifications do I need?
Some firms set spelling and grammar tests. It's dependent on which sort of office you're in – obviously, an accounts department would plump for people more numerate and publishing houses, etc, would go for those more literate. A few GCSEs, especially English and maths, would be nice and an RSA qualification could give you the edge over other candidates who have not.
Do I need any experience?
Training is usually done on the job – but, obviously, those with experience would score over those without.
What attributes are needed?
Enthusiasm, attention to detail, being a good team member; efficiency; organizational nous; communication skills; a good awareness of health and safety issues.