An admin or administration manager, also known as an office manager, oversees the smooth running of an organisation. The role involves administrative and IT-related work, will usually entail supervising clerical and/or secretarial staff, and may be customer-facing.
Who can I work for?
Admin managers can find work in any industry, since the nature of their work is central and applicable to any company or organisation. Employers may favour candidates from similar or closely-aligned industries, although emphasis is usually placed on admin experience.
Where and when can I work?
An admin manager will usually be office-based, and hold typical office hours Monday to Friday, 9am to 5pm. He or she will be expected to be in the office early and will sometimes be required to work late. There may also be occasional events and training to attend.
What can I earn?
An admin manager’s salary can vary dramatically, between £20,000 and £50,000, depending on the nature of the job, location and candidate experience.
What are the benefits?
Benefits will vary according to employer, but standard benefits such as training, pension, healthcare and childcare vouchers may be offered.
Are there chances of promotion?
Career development can involve taking on more responsibility in areas such as finance and human resources, or managing a larger department or more staff. An admin manager could consider moving into senior management or becoming a head of department.
What will I be responsible for?
The role can vary depending on the employer, but duties will typically include using a range of computer software, including spreadsheets and databases; managing filing systems; managing office expenditure and budgets; writing reports and delivering presentations. The admin manager may also be required to supervise clerical and secretarial staff, and undertake HR-related tasks such as writing, updating and administering employee documentation. The role may also involve dealing with customers or clients and providing sales support.
Do I need any experience?
This role requires several years of supervisory and administrative support experience, and the ability to supervise and review a team of people. Relevant degree and HND/foundation degree subjects include business, management and IT.
What attributes are needed?
The position of admin manager requires a high level of organisation, and the ability to lead, motivate and delegate work. The candidate must also understand and be able to perform each job within their area of supervision.