Working for Volkswagen Group (which incorporates the well-known vehicle brands of Volkswagen cars, Volkswagen Commercial Vehicles, Audi, SEAT & Skoda). We are looking for experienced Customer...
- A keen interest or working knowledge of cars / commercial vehicles/ brand or industry.
- Working in a comfortable open plan office environment.
- The position is part-time ... time fix' basis, accurately and with confidence, providing excellent customer service ensuring an appropriate rapport is developed with the customer depending on the nature of their query ... rates, speed of answer, volumes, AHT, and any other defined performance KPI's
- Communicate effectively with colleagues and managers
- Demonstrate pride in ownership and speedy 'first time fix...