Do you want to work for a respected global brand in an award winning contact centre? If delivering excellent customer service 24/7 is what you strive to achieve, we want to hear from you! It’s an... award-winning team
Customer Service Advisor - Salary - Competitive plus benefits - Staples Advantage UK, Aqueous 3, Aston Cross Business Village, Rocky Lane, Birmingham, B6 5RQ
Job Purpose ... service, product and service advice and ordering processing.
All customer service and response requirements are met/exceeded
Adherence to standard operating processes
Scorecard metrics met/exceeded
Consistently operates to Servicology standards and principles
Multi skilled across all customer service functions, takes ownership in providing order placement...