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3,000+ customer service jobs in Birmingham

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  1. Customer Service Analyst

    Birmingham | £8.50 - £10.00 per hour | From Hays

    Customer Service Analyst- Temp - Aston. MUST have SAP . Contact Jenny - 01212363312 Your new company This is a large organisation which has grown from strength to strength over the last... distributed and fastest selling in the UK retail market. You will have the opportunity to join an ambitious and eager team who deliver a high level of customer service to their clients, and strive to continuously improve and beat their competitors. Due to a long-term absence of sickness, a temporary member of staff is required for a minimum of 4 weeks. Your new role As a Customer Service Analyst, you will be receiving and processing the orders, and the corresponding invoices, from customers via phone and email. You will be required to deliver a high level of customer service when...

  2. Customer Service and Sales Assistant

    Birmingham | £8.50 per hour | From The Unite Group Plc

    A Customer Service and Sales Assistant is required to join our team in Birmingham. This is a full time, permanent position with 37.5 working hours per week, 5 days out of 7 (some weekend work... will be required). The shifts are between the hours of 8am - 8pm. WHAT THE CUSTOMER SERVICE AND SALES ASSISTANT JOB INVOLVES: The Customer Service and Sales Assistant role is a varied ... initiative and have fun doing it, you`ve come to the right place. WHAT WE LOOK FOR IN YOU: A genuine passion for customer service is the most important quality for us. Although you may not have ... . Covering a number of our properties, you will be: - Providing a front of house reception service - Welcoming visitors and contractors to the properties - Handling key management and lock outs...

  3. Customer Service

    Wolverhampton | 16000.0000 | From Wolverhampton Commercial

    An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton. This is a full time permanent position paying between £16500 to... requests The successful candidate will have a proven track record in customer service. ... £19000. Duties: - - Taking incoming calls in an effective & efficient manner - Order processing - Providing technical support and understanding the product range - Dealing & solving customer queries & complaints - Managing customer concerns effectively in order to minimise the effect on the customer - Providing support to external sales team - Liaising with warehouse, manufacturing...

  4. Customer Service Agent

    Redditch | 8.2100 | From cms

    Customer Service Agent Location: Redditch Start date: ASAP Temp- initially 4-6 week Hourly rate £8.21 per hour Monday to Friday - 37.5 hours per week Hours of work between 7am to 7pm Working... for a leading facilities maintenance company, we are currently looking for a Customer Service Agent. The Customer Service Agent will be based on one large static site with multiple buildings based on the complex. We are looking for a Customer Service Agent to join the team. The duties for the Customer Service Agent To resolve queries and complaints, by applying a first call resolution plan to ... and knowledgeable approach on all calls aiming to exceed customer expectations and contribute to delivery of the contract. To accurately record all information necessary to resolve reported service requests...

  5. Customer Service Adviser

    Birmingham | 11.0000 | From Manpower

    Role: Customer Service Advisor Location: Near NEC / Birmingham Airport Hourly rate: £11 - £15 Start date: ASAP Hours: 3 Week Rotating Shift between 08:00 and 18:00 with 1 Saturday in every... 12 Manpower are recruiting for inbound customer service professionals for an on-going contract position, on behalf of a major fleet maintenance company. Our client understands that in order to have satisfied and appreciated customers their staff must feel the same. We are looking to speak with customer service superstars that understand the importance of building customer relationships ... independently * Demonstrable track record of excellent customer service * Good PC skills, with ability to use multiple systems at the same time * Ability to understand, assess and satisfy client...

  6. Customer Service Advisor

    Willenhall | 17000.0000 | From Reed

    Our local Wolverhampton client are the global leader in their sector and Manufacturer and Distribute Worldwide. They provide architectural products to commercials businesses, and have many divisions... within the company. With this they have an exciting opportunity within their Customer Services team. Do you believe in delivering exceptional Customer Service at all time? Main Duties: • To provide an effective and efficient service, which ensures that internal and external customer requirements are met • Provide technical assistance and comprehensively understand the product range to ... with existing customers, responding to and processing their orders and dealing Can you deliver high Customer Service along with: > 2 Years experience within a commercial office > Experience within...

  7. Customer Service Agent

    Birmingham | 17000.0000 | From Reed

    A brilliant opportunity has arisen for a customer service professional with the ability to sell to join a distribution company based in the Erdington area. This role is to join a reputable... enquiries - Going above and beyond to support customer - Tracking queries and actions on in-house system - Complying with company policy and SLA’s - Undertaking sales activities from time-to-time to support sales team The ideal candidate: - Will have office based customer service experience - Experience within distribution would be desirable - Must be organised - Must have the ability to sell and persuade - Good IT competency Salary: £17,000-£18,500 depending on experience + up to 20% bonus. Therefore if you are based locally to Erdington, have the relevant customer service...

  8. Customer Service Administrator

    Birmingham | 17000.0000 | From Reed

    An unmissable opportunity has arisen for an experienced customer service administrator to join a reputable technology company who provide bespoke security products to a variety of clients. This role... is based just outside Birmingham city centre and is accessible by car and public transport. The purpose of the position is to provide first class service to customers after they have purchased ... previous office based customer service experience • Very strong communicator over the phone • Must be organised • Must be a team player and have proof of this on your CV • Process driven Salary ... customer telephone / email queries • Details text with concise notes / actions • Deals with replacement orders • Arranges the return of incorrect / damaged / faulty items • Applies coding lines to...

  9. Customer Service Advisor

    Wolverhampton | 7.6900 | From Adecco

    My client, a blue chip company in Wolverhampton are looking to recruit call centre/customer service advisors on a temporary ongoing basis to work in their busy call centre. Job Description *... Acting as the first point of contact to both internal and external customers * Managing incoming telephone calls/queries to Company SLA standards * Managing outgoing telephone calls/queries where ... to deal with escalated calls - ability to liaise with the customer to deal with escalated calls to the mutual satisfaction of all parties * Capability to work on own initiative - ability to work ... shift work, covering 7 days per week. Hours' service is covered from 8am - 8pm with a shift pattern that will vary. Some flexibility around exact scheduling pattern is required to ensure service...

  10. Customer Services Supervisor / Cashier / Banking / Financial Services

    Dudley | £15,000 - £20,000 | From networx Ltd

    Customer Services Supervisor / Cashier / Banking / Financial Services Dudley Commutable from Wolverhampton, Walsall and West Bromwich £15,000 - £20,000 Our client has been providing... and around the Black Country and West Midlands area. A new opportunity has arisen within the Branch Network as a Support Customer Services Supervisor based at the Dudley Branch. Supporting the branch Customer Services Supervisor, you will be responsible for ensuring excellent Customer Services is delivered throughout any interaction with the Branch. The role entails working alongside the Branch ... motivate the team and drive Lead Generation to achieve and exceed targets set, be an advocate of driving excellent customer service, be aware of risk and compliance and lead the team in the Supervisor's...

  11. Customer Service Advisor

    Birmingham | 0.0000 | From Pin Point Recruitment

    Our well established client is now looking for a Customer Service Advisor to join their busy team in Oldbury! Hours are from 9.00am-5.00pm Monday to Friday. Your duties will include dealing with... customer queries by answering the phones and delivering exceptional service to ensure they feel valued and satisfied. You`ll ideally have experience in customer service and/or a natural enthusiasm for customer service and confidence when speaking to customers over the phone. This role is temp to perm and is paid £7.20p/h. If you feel you're suitable for this position email Pin Point now! ...

  12. Customer Service Advisor

    Cannock | 15300.0000 | From Heads Recruitment

    Role: Customer Service Administrator Hours: Monday – Friday 9am – 5pm Pay rate: £15,300 Location – Cannock Contract: Temporary to Permanent Customer Service Administrator The Role: This is an... relationships. To liaise with internal departments to ensure that customer’s requirements are exceeded. Lead customer service handling to ensure timely response to customer care requests within our ... accounts and solve problems. Any other duties that may be required. Customer Service Administrator The Candidate You MUST have EXCELLENT Microsoft Excel Skills. Must have experience of working as a Customer Service Administrator Readily accepts change. Able to go the extra mile and ensure customer expectations are met and exceeded. Attention to detail. Must have excellent communication skills...

  13. Customer Service Clerk

    Tamworth | 15000.0000 | From InGold Recruitment Ltd

    We are recruiting for a leading organisation in Tamworth who are seeking additional customer service team members. This role is in an excellent location, boasts an impressive catalogue of products... and the opportunity to work within a vibrant and buzzing office. The skill set required to be a success is :- * Previous Customer service/Sales experience * An excellent level of attention to detail * Professional and articulate manner when speaking to customers and corporate organisations * A sound knowledge of customer service, handling complaints, dealing with enquiries and offering solutions to all customers Candidates need to demonstrate loyalty, commitment, and eagerness to work a 37.5 hour week, are adaptable to an ever changing environment and be able to work extremely well...

  14. Customer Service Advisor

    Aston Clinton | 16000.0000 | From Staples UK

    Do you want to work for a respected global brand in an award winning contact centre? If delivering excellent customer service 24/7 is what you strive to achieve, we want to hear from you! It’s an... award-winning team Customer Service Advisor - Salary - Competitive plus benefits - Staples Advantage UK, Aqueous 3, Aston Cross Business Village, Rocky Lane, Birmingham, B6 5RQ Job Purpose ... service, product and service advice and ordering processing. Critical results All customer service and response requirements are met/exceeded Adherence to standard operating processes Scorecard metrics met/exceeded Consistently operates to Servicology standards and principles Responsibilities Multi skilled across all customer service functions, takes ownership in providing order placement...

  15. Customer Service Assistant

    Dudley | 15000.0000 | From Trinity Personnel

    Our client are looking for a Customer Service Assistant who will be required to work in company showroom (Trade Counter) and small customer service office, Dealing with buying and selling of... workwear. Responsibilities: " Dealing with incoming orders (tel/fax/internet/direct), " Placing orders with suppliers, " Chasing progress, " Dealing with stock control " Maintaining all Administration and IT Systems The right candidate must/will be: " Customer service driven " Highly motivated and competent " Take full responsibility for their role, " Have good standard of self-presentation, " Articulate when speaking to customers " Highly enthusiastic This role will be temp to perm with working hours 8.30-5.00 Monday -Friday. Salary £15000 - £16500 per annum ...

  16. Customer Service Executive

    Cannock | 16000.0000 | From Midas Recruitment

    Our Client is a busy online retailer that are currently looking for a professional and well-presented Customer Service Executive that has experience in both face to face and telephone based roles to... join their expanding team. The right candidate must be confident and proficient in dealing with customers face to face, over the phone and via email. When issues arise, the Customer Service ... maintaining a polite and professional manner. As the Customer Service Executive you will be responsible for: Dealing with complains and making sure that they are resolved Providing a first class customer service to all customers Meeting and greeting customers Providing administration support when needed Taking incoming calls from customers with questions and queries relating to products...

  17. Customer Service Assistant

    Birmingham | 17160.0000 | From Motorpoint Ltd

    We need a Customer Service Assistant to join our Birmingham Site! Dealing with customers is key to maintaining Motorpoint’s strong reputation, our Customer Service Assistants do one of the most... demonstration. Offering a bespoke service to each and every customer, you will have the ability to deliver happiness at every opportunity. We love our customers at Motorpoint and it is our Customer ... . • Meeting Motorpoint's benchmark level of customer service. • Ensure customer is satisfied with purchased vehicle by going on an assisted test drive • Ensure that all customers who have purchased ... outdoors. Person Specification: • Excellent time management skills and ability to prioritise urgent work. • Experience of working in a customer service environment • Intermediate IT skills • Confident...

  18. Customer Services Administrator

    Birmingham | 17000.0000 | From Birmingham Commercial

    Customer Services Administrator Birmingham £17000 - £18730 (plus bonus) We are currently seeking an experienced Customer Services Administrator to join a busy, vibrant distribution company with... great progression opportunities. The ideal candidate will have: High level customer service Excellent communication skills Knowledge of sales and order processes Experience with handling ... Duties: Deliver high quality support to internal and external customers To deal with all customer queries in a timely manner via email and telephone Log track and arrange courier deliveries Maintain accurate customer records Maintain develop and build relationships with key customers The initial salary is £17,000 p/a (rising up to £18,730 after probation) plus an annual bonus of up to...

  19. Customer Service Advisor

    Birmingham | 15000.0000 | From Search Consultancy

    Are you looking to develop your career in customer services? Do you want to be part of an exciting, vibrant, modern call centre environment where development and progression is a key focus? We are... currently recruiting for a number of Customer Service advisors to work for a values led company who put their colleagues and customers first. You will be taking incoming calls from customers who ... . Skills required - Customer Service Negotiation Communication Problem Solving Experience - Basic computer skills 1 Years experience in a Customer Service environment Delivery of exceptional customer service Ability to thrive in fast paced environment Working as part of a team It is essential that a good understanding of all products and benefits be attained If you're interested in...