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1,000+ call centre jobs in Birmingham

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  1. Call Centre

    Halesowen | 0.0000 | From Keter UK Ltd

    Keter UK is part of the KETER Group, a global company that has been active for over 60 years, currently operating factories and distribution centres in nine countries, with products sold in over 90... a call centre environment; Self-motivated, able to work independently to resolve customer issues; Demonstrates a positive attitude; openness; Excellent communication and organisational skills ... call targets for inbound calls, email and social media responses. Maintain accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues. Process and confirm...

  2. Call Centre Manager - Inbound/Outbound

    Halesowen | £34k - £38k pa + benefits | From In Touch Games Limited

    Job title: Call Centre Manager - Inbound/Outbound Location: Birmingham, Halesowen (+ in-house relocation assistance available) Salary: £34,000 - £38,000 + benefits (inc bi annual salary... reviews!) Keywords: Call Centre, Contact Centre, Customer Service, Call Centre Manager, Live Chat, Games, Birmingham, Dudley Call Centre Manager with excellent Call Centre, Customer Service ... you will be assisting the Head of Customer Service with the day-to-day running of a large call centre operation of over 60 full time Customer Service Advisors and provide management cover on evenings ... . Key skills we're looking for - Call Centre management experience of at least 20 full time employees - Experience coaching, developing and motivating a varied team of Call Centre Advisors...

  3. Call Centre Advisor

    Oldbury | 14000.0000 | From Totally Recruitment Limited

    Totally Recruitment Ltd are actively seeking Call Centre Advisors to work for an energy company that are based in the Oldbury area. The company specialise in a combination of energy saving measures... you will demonstrate: ·An ideal MINIMUM of 12 months outbound telemarketing experience within a call centre environment. ·A desire to work within a fantastic, successful & expanding company. ·Ideally ... . During your initial call you will obtain qualifying information and book appointments for our Field Service Advisors. The successful candidate will be enthusiastic, ambitious and hard-working. We are looking for people with outgoing personalities who are ready to work in an energetic & lively sales team. As a Telesales Executive you will be: ·Making outbound calls to residential customers...

  4. Call Centre Agent

    Redditch | 16000.0000 | From Redditch Commercial

    Are you looking to work in a friendly and efficient environment? Are you looking to be in a customer service environment? This is a fantastic opportunity to work for a forward thinking company... dealing with inbound calls only. Our client prides themselves on winning the top customer service awards for their great service. So if great customer service is your skill, get in touch now! The main duties will be: Handling requests for service or progress enquiries in a timely manner. Answer incoming calls and take messages Liaise with colleagues Use questioning and listening techniques to identify customer problems Promote the company's products and services Managing and organising deliveries Managing customer enquiries, negotiating services over the telephone. Updating...

  5. Call Centre Agent

    Redditch | 17000.0000 | From Redditch Commercial

    Are you looking to work in a friendly and efficient environment? Are you looking to be in a customer service environment? The main duties will be: Handling requests for service or progress... enquiries in a timely manner. Answer incoming calls and take messages Liaise with colleagues Use questioning and listening techniques to identify customer problems Promote the company's products and services Managing and organising deliveries Managing customer enquiries, negotiating services over the telephone. Updating databases and sending out product information and pricing. Following up enquiries. The successful candidate will ideally have the following skills: Excellent communication skills Ability to multi task and prioritise Have a warm and empathetic manner Be able...

  6. Call Centre Agent-Outbound

    Birmingham | 7.0400 | From Select Appointments

    I am currently working on behalf of our prestigious client who operates an outbound call centre in Birmingham. My client is looking to increase headcount so are looking for several call centre... agents. Job Role As a Call Centre Agent you will be required to make a stipulated number of calls to specified businesses in order to maintain the company's database. Applicant Specification: It is essential that you possess the following skills Excellent communication skills and a good telephone manner Good literacy and spelling skills Efficient keyboard and data entry skills Attention ... essential, previous experience in a call centre environment would be beneficial. This is a temp role for 3 months and after successfully completing your 3 month probation period my client is looking to...

  7. Customer Service- Not A Call Centre!

    Birmingham | 16000.0000 | From Pro-Gen

    Customer Service / Sales - FULL TIME - Not a Call Centre! Pro-Gen is an up and coming sales and marketing firm based in Birmingham with a thriving customer service and sales department, ready to..., merchandising, face to face sales, call centre work, customer service, management and team leading, bar and reception work, face to face marketing, tele-marketing, brand marketing. As these ... considered for this self-employed position. Previous experience within sales, customer service, marketing, retail sales, hospitality, bar work, waiters, call centre, telesales would be advantageous...

  8. Engineering Call Centre Co-ordinator

    Warwick | 8.5000 | From Endurance Recruitment

    The company: Substantial, very successful, friendly and well established. The Position: This is a temporary positon in a great company within a friendly and supportive department making and... receiving calls in an engineering service centre. You will take calls from customers with an engineering breakdown and despatch engineers and alert other stakeholders as required. You will work in accordance with customer contracts, carrying out all related administration including processing authorities and orders so as to facilitate invoicing and you will manage accounts in accordance with service agreements. The Person: You will have relevant customer services experience and excellent communication skills. You will work well within a team, you will have total customer focus...

  9. Engineering Call Centre Co-ordinator

    Warwick | 9.5000 | From Endurance Recruitment

    The company: Substantial, very successful, friendly and well established. The Position: This is a temporary positon in a great company within a friendly and supportive department making and... receiving calls in an engineering service centre. You will take calls from customers with an engineering breakdown and despatch engineers and alert other stakeholders as required. You will work in accordance with customer contracts, carrying out all related administration including processing authorities and orders so as to facilitate invoicing and you will manage accounts in accordance with service agreements. The Person: You will have relevant customer services experience and excellent communication skills. You will work well within a team, you will have total customer focus...

  10. Call Centre

    Halesowen, Dudley | | From CV-Library

    Keter UK is part of the KETER Group, a global company that has been active for over 60 years, currently operating factories and distribution centres in nine countries, with products sold in over 90... experience in a call centre environment; - Self-motivated, able to work independently to resolve customer issues; - Demonstrates a positive attitude; openness; - Excellent communication ... information, working to call targets for inbound calls, email and social media responses. - Maintain accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues...

  11. Call Centre

    Redditch | £17000/annum | From CV-Library

    Call Centre £17,000 Inbound Are you looking to work in a friendly and efficient environment? Are you looking to be in a customer service environment? The main duties will be: Handling... requests for service or progress enquiries in a timely manner. Book routine service and repair jobs into Kerridge Provide courtesy car where required and book Answer incoming calls and take message Liaise with colleagues in service Departments Use questioning and listening techniques to identify customer problems Promote the companies products and services The successful candidate will ideally posses the following skills: Excellent communication skills Ability to multi task and prioritise Have a warm and empathetic manner Be able to work under pressure In return the company will provide...

  12. Call Centre Agent x 5

    Tamworth | 8.0000 | From Penns Personnel

    Tamworth | £8.00 per hour | Various shifts available to suit students Do you have good listening skills and the ability to talk to customers and input data at the same time? Do you have a total... flexibility around the days and times you can work? Are you looking for a stable temporary role while continuing your studies? If so, we have the perfect role for you! In this key role you’ll be responsible for taking calls from customers/insurance companies. You’ll need to prioritise the call, take accurate information and ensure complete customer satisfaction is achieved at all times. Accurate data input, perfect listening skills and the ability to work in a fast paced environment are key qualities needed. We have various shift patterns available to fit around studying, so this is an...

  13. Outbound Call Centre Advisors Wanted

    Wolverhampton | 6.9500 | From Adecco

    Temp to Perm Role Available Based in Wolverhampton £6.95 - £7.20ph plus bonus OTE £18,000 Appointment Makers Due to continued expansion my client based in Wolverhampton is looking to recruit a... and deadlines The Role - Making outbound calls to potential customers - Working from a script - Booking quality appointments for field sales reps - Updating CRM database In return you will benefit from - Excellent commission structure - Team building events - Free parking - Numerous incentives - Chance to win all inclusive holidays for top performers To apply please email CV's or call Adecco...

  14. Call Centre Operatives Tamworth Car Owner/Drivers

    Tamworth | 8.0000 | From Elite Personnel

    Temporary Full Time/ Shift Patterns TBA Salary: £8.00ph - £9.00ph Our client based in Tamworth is very busy and seeking to recruit Call Centre Operatives on a temporary basis with the possibility... of going permanent. Candidates must be flexible with working hours. Shifts can range from 7:00am - 8:30pm Monday to Sunday on 34.5 hour week. Shifts will be announced 3 - 4 weeks in advance. Candidates will complete a 12 week training programme, at the end of which there is an opportunity for a permanent role. This is a fantastic opportunity for the right candidate to join a progressive and successful company. The role will involve: Answering a large amount of inbound calls in a professional manner Obtaining and inputting information onto the system accurately and efficiently...

  15. Call Centre Advisor

    Birmingham | £8.25/hour 28 days annual leave | From CV-Library

    Call Centre Advisor Are you an experienced call centre advisor? Are you looking for a temporary role as a call centre advisor? Are you available immediately to join our large public sector... employer as a call centre advisor? As a call * Have experience of working in a call centre * Have experience of working within customer service * Be able to solve complex and simple enquiries * Have experience of working in a team to deliver targets * Have the ability to communicate effectively with citizens, businesses and visitors * Have good written and verbal communication skills ... * Duration: Ongoing * Location: Birmingham City Centre centre advisor you will need to: * What we offer: * 28 days paid annual leave * Enhanced contracts of employment * Weekly pay * Immediate...

  16. Call Centre Agents

    Sutton Coldfield, City and Borough of Birmingham | £7.20/hour | From CV-Library

    Our client is currently looking to recruit call centre agents. The company operates an outbound call centre in Sutton Coldfield where they contact businesses throughout the UK to update and maintain... their large business database. The information they collect and update is used by directory enquiries and for direct marketing purpose. Main duties as a call centre agent will be to make a stipulated number of calls to specified businesses in order to maintain the company’s business database. This involves confirming and updating information such as business names, addresses, contact names and emails over the phone and entering this data into the in-house system. The information that is collected in the call centre is used to update business listings for directory enquiries. This...