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1,000+ call centre jobs in Birmingham

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  1. Outbound Retention Agent - Call Centre

    Halesowen | £7592 - £8150 pa + bonus (up to £200 pm ) | From In Touch Games Limited

    Job title: Outbound Retention Agent - Customer Service Location: Birmingham, Halesowen Salary: £7,592 rising to £8,150 (after 3 month probation) + bonus (up to £200 per month!) - Part... Time Hours: Part-time - 20 Hours per Week | Mon - Fri -5pm - 9pm Keywords: Outbound agent, Call Centre, Contact Centre, Part time, Customer Service, Sales, Birmingham Part-time Outbound Retention Agent with Customer Service, Sales and/or Call Centre experience is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned mobile e ... ! In this position, you will work within a fast-paced contact centre environment and be responsible for making outbound calls to our customers to help improve engagement across our bingo, slot...

  2. Call Centre Supervisor

    Wolverhampton | 20000.0000 | From Adecco

    My client is looking to recruit a Call Centre Team Leader on a temporary ongoing basis to work at their blue chip company in Wolverhampton. Job Description * Ensure all team activities are directed... - ability to work and make calculated decisions * Had experience in a call centre environment - previously worked in a call centre environment and understand the pressure and expectations required * Had experience in working in a leveraged call centre background - ability to learn other roles and contracts to assist in leveraged working throughout the contact centre * Proven ability to retain ... the delivery of service and the treatment of others. * To adhere to operating practices as defined by the Contact Centre Operations Manager and carry out any other duties which are consistent with...

  3. Call Centre Agent

    Birmingham | 13525.0000 | From Rentokil Initial

    Call Centre Agent Rentokil Initial is a global brand and this is an excellent opportunity to work in a fast paced environment, progress your career and grow your customer service skills within our... busy and dynamic contact centre. As a key member of our contact centre team, you’ll be responsible for providing a world-class level of service to our customers over the telephone. You will be responsible for taking calls and resolving a range of customer queries. To excel in this role you will genuinely enjoy constant telephone contact with your customers, be an instinctive communicator, and thrive on identifying opportunities to help your customers find the right solutions to meet their current and future needs. Ideally you will have had previous contact centre or strong retail...

  4. Outbound Retention Agent - Call Centre

    Halesowen | 7592.0000 | From Intouch Games Ltd

    Job title: Outbound Retention Agent - Customer Service Location: Birmingham, Halesowen Salary: £7,592 rising to £8,150 (after 3 month probation) + bonus (up to £200 per month!) - Part Time Hours:... Part-time - 20 Hours per Week | Mon - Fri -5pm - 9pm Keywords: Outbound agent, Call Centre, Contact Centre, Part time, Customer Service, Sales, Birmingham Part-time Outbound Retention Agent with Customer Service, Sales and/or Call Centre experience is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned mobile e-gaming studio! We ... , you will work within a fast-paced contact centre environment and be responsible for making outbound calls to our customers to help improve engagement across our bingo, slot and casino games. You will have...

  5. Call Centre Agent-Outbound

    Birmingham | 7.0400 | From Select Appointments

    I am currently working on behalf of our prestigious client who operates an outbound call centre in Birmingham. My client is looking to increase headcount so are looking for several call centre... agents. Job Role As a Call Centre Agent you will be required to make a stipulated number of calls to specified businesses in order to maintain the company's database. Applicant Specification: It is essential that you possess the following skills Excellent communication skills and a good telephone mannerGood literacy and spelling skillsEfficient keyboard and data entry skillsAttention to ... experience in a call centre environment would be beneficial. This is a temp role for 3 months and after successfully completing your 3 month probation period my client is looking to offer a permanent...

  6. Customer service / inbound call centre

    Redditch | 16000.0000 | From SER (Staffing) Ltd

    Position: Call Centre / Customer Service PersonLocation: RedditchSalary: £16,500 per annumDuration: PermanentWe are looking for experienced customer service people that can deal with a large volume... of in bound callsThese calls will be related to maintenance within commercial sites across the countryThese customer service people must have experience will dealing with a high volume of inbound calls, they must also be able to take technical information from the client and have excellent IT skills. This is a permanent position, however due to the nature of the client the shifts may rotate from earlies to lates. Requirements- Experience in dealing with inbound calls- Call centre environment would be an advantage- Based in a short commute to Redditch- Good IT skills- Strong communication...

  7. Call Centre Customer Service Advisor

    Birmingham | 16000.0000 | From Adecco

    Call Centre Customer Service Advisor Birmingham Salary £16,000 We are excited to be recruiting o a permanent basis a fantastic opportunity to join an established business in Birmingham as their new... class customer service to clients with every call and email * Ensuring both company policy and legal compliance point of view About you as the Customer Service Advisor: * You will have previous experience working in a professional customer service or call centre based work * Having worked in financial services giving you an excellent understanding of legal compliance, treating the customer fairly...

  8. Call Centre Customer Service Advisor

    Birmingham | 16000.0000 | From Adecco

    Call Centre Customer Service Advisor Birmingham Salary £16,000 We are excited to be recruiting o a permanent basis a fantastic opportunity to join an established business in Birmingham as their new... class customer service to clients with every call and email * Ensuring both company policy and legal compliance point of view About you as the Customer Service Advisor: * You will have previous experience working in a professional customer service or contact centre based work * Having worked in financial services giving you an excellent understanding of legal compliance, treating the customer...

  9. Call Centre Team Leader

    Wolverhampton | 20000.0000 | From Adecco

    Job Description * Ensure all team activities are directed towards delivery of the core services, taking into account Key Performance Indicators and corporate objectives whilst maintaining the... satisfaction of all parties * Capability to work on own initiative - ability to work and make calculated decisions * Had experience in a call centre environment - previously worked in a call centre environment and understand the pressure and expectations required * Had experience in working in a leveraged call centre background - ability to learn other roles and contracts to assist in leveraged ... levels are maintained and hours are allocated fairly. To apply for the fantastic opportunity email your CV with the subject "Call Centre Team Leader Application"Adecco is an equal opportunities...

  10. Customer Service- Not A Call Centre!

    Birmingham | 16000.0000 | From Pro-Gen

    Customer Service - FULL TIME! Pro-Gen is an up and coming marketing firm based in Birmingham with a thriving customer service department, ready to grow. We are interested in customer service... a plus but not essential - brand building, customer service, advertising, team, PR, retail, marketing, sales, promotional work, merchandising, face to face sales, call centre work, customer service ... , customer service, marketing, retail sales, hospitality, bar work, waiters, call centre, telesales would be advantageous, however not required! To be successful in the application process there will...

  11. Customer Service Advisor / Inbound Call Centre - Brimingham

    Birmingham | 16000.0000 | From BCT Resourcing

    Title: Customer Service Advisor / Inbound Call CentreLocation: BirminhamSalary: £16,000 - £22,000 per annumOur client is looking to recruit a permanent, full-time Customer Service Advisor to be... detail.Flexible to work shifts.Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. ... to day operational functions relating to the contact centre policies and procedures within agreed Service Level TargetsProviding an excellent service to both internal and external customersRespond to...

  12. Call Centre/Customer Service Agent - Redditch

    Redditch | 15500.0000 | From JTM Recruitment

    Call Centre Agent Redditch £15,500 starting salary Our client is currently looking for dynamic and enthusiastic customer service advisers to join their Redditch team. The ideal candidate will have a... passion for customer service with a positive attitude and keen to learn new skills. The role will include: Speaking to customers in a confident, professional mannerHitting set KPIs on a daily/weekly/monthly basisProviding a top level of customer serviceTaking both inbound and outbound calls The ideal candidate will have some customer service experience however full training will be provided. The successful candidate will hold these attributes: Great listening skillsA strong desire to help customersExcellent communication skillsBasic numeracy/literacy skills Starting salary will be £15,500...

  13. Call Centre Trainer - 3 Month Contract - £200 per day + expenses

    Birmingham | 200.0000 | From Recruitment Agenda

    Our client, with centres throughout the UK are currently seeking call centre training professionals to support them with the delivery of their new starter induction programme, as well as ongoing... training support for their call centre associates. This is a day rate contract that is expected to run for at least 3 months, with each group requiring approximately three weeks intensive training around all facets of working in a call centre environment including customer service, systems, and call handling. There will be technical support provided in each module so as the trainer is helped ... expenses will be covered. The ideal candidates will be from a call centre background with experience of delivering training to associate level team members in a classroom style environment. As this...

  14. Call Centre Advisors Wanted

    Wolverhampton | £7.69 - £8.25/hour | From CV-Library

    My client, a blue chip company in Wolverhampton are looking to recruit call centre/customer service advisors on a temporary ongoing basis to work in their busy call centre. Job Description *... and make calculated decisions * Had experience in a call centre environment - previously worked in a call centre environment and understand the pressure and expectations required * Had experience in working in a leveraged call centre background - ability to learn other roles and contracts to assist in leveraged working throughout the contact centre This is a temporary ongoing role that involves ... Acting as the first point of contact to both internal and external customers * Managing incoming telephone calls/queries to Company SLA standards * Managing outgoing telephone calls/queries where...

  15. Call Centre Supervisor

    Wolverhampton | £20000/annum | From CV-Library

    My client is looking to recruit a Call Centre Team Leader on a temporary ongoing basis to work at their blue chip company in Wolverhampton. Job Description * Ensure all team activities are... * Capability to work on own initiative - ability to work and make calculated decisions * Had experience in a call centre environment - previously worked in a call centre environment and understand the pressure and expectations required * Had experience in working in a leveraged call centre background - ability to learn other roles and contracts to assist in leveraged working throughout the contact ... and safety both in the delivery of service and the treatment of others. * To adhere to operating practices as defined by the Contact Centre Operations Manager and carry out any other duties which are...

  16. Call Centre Team Leader

    Wolverhampton | £0 - £20000/annum | From CV-Library

    Job Description * Ensure all team activities are directed towards delivery of the core services, taking into account Key Performance Indicators and corporate objectives whilst maintaining the... escalated calls to the mutual satisfaction of all parties * Capability to work on own initiative - ability to work and make calculated decisions * Had experience in a call centre environment - previously worked in a call centre environment and understand the pressure and expectations required * Had experience in working in a leveraged call centre background - ability to learn other roles and contracts ... pattern is required to ensure service levels are maintained and hours are allocated fairly. To apply for the fantastic opportunity email your CV with the subject "Call Centre Team Leader...

  17. Experienced Call Centre Agents

    Wolverhampton | £6.95 - £7.20/hour | From CV-Library

    Our client, a family run business on the outskirts of Wolverhampton City Centre and is a leader in its field. Our products and services are of the very highest quality and we always believe in doing... business the correct way, with strong ethics and morals towards customers and staff. Due to continuous expansion and new product lines we are looking to recruit additional experienced call centre agents that can converse with people from all walks of life,from Company Directors to Old Age Pensioners. We provide • Excellent competitive Salary • Daily incentives • Fun environment • Full training • We are keen on promoting from within Job Role. To call our extensive data base and arrange appointments for our field sales representatives to call on clients. The role is target orientated...

  18. Call Centre Agent

    Redditch | | From CV-Library

    Call Centre Agent Arcus FM are currently recruiting for Full time / Part time FM Direct Agents for the FM Help Desk . Candidates will be required to be flexible covering between 7am and 7pm, 7......

  19. Call Centre Operator

    Wolverhampton | 15000 | From Zoek

    This position is being advertised by gap personnel who are recruiting as a recruitment are recruiting on behalf of my client who are a local family run business based on the outskirts of ... organisation are market leaders in their area of expertise through the provision of adjustable chairs and beds for the elderly and disabled, whilst promoting the following strong core values: Strong ethics and morals towards customers and expansion and would be required to: Call through an extensive data base and arrange appointments for the Field Sales Representatives to attend Target based ... Uncapped commission scheme Exceeds National Living Wage IMMEDIATE STARTS AVAILABLE. To apply, please forward your CV to the following e- mail address: #### for further information please call #### or...

  20. Call Centre Customer Service Advisor

    Birmingham | £16000/annum | From CV-Library

    Call Centre Customer Service Advisor Birmingham Salary £16,000 We are excited to be recruiting o a permanent basis a fantastic opportunity to join an established business in Birmingham as their... * Providing 1st class customer service to clients with every call and email * Ensuring both company policy and legal compliance point of view About you as the Customer Service Advisor: * You will have previous experience working in a professional customer service or contact centre based work * Having worked in financial services giving you an excellent understanding of legal compliance...