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Customer Service Jobs In Walsall

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  1. OUTBOUND CUSTOMER SERVICE

    Birmingham | £15500.00 per annum | From Hays

    OUTBOUND CUSTOMER SERVICE PROVIDING WORLD CLASS CUSTOMER SERVICE WHILST IDENTIFYING SALES OPPORTUNITIES £15,500 North Birmingham Monday to Friday (9.30 - 6.30pm) Our client is responsible for... to make all arrangement easier. Due to growth our client is now looking for an outbound customer service agent to contact customers to ensure they are providing maximum support in terms of services available and identifying any sales opportunities. That's why we need someone with good ethical grounding with the ability to provide excellent customer service to potentially distressed customers ... providing various services in cases of bereavement. This involves the whole service to all arrangements both personal and professional. Due to the nature of their work their approach is one... More

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  2. Customer Service Representative

    Birmingham | From £12,500 to £12,500 per annum DOE | From Teleperformance

    Teleperformance currently have a great opportunity to join one of our largest client campaigns. Working as an inbound Customer Service Representative you will handle a high volume of general... enquiries from customers and be expected to deal with these efficiently and effectively Do you have a flair for customer care? Customer Service Representative - Birmingham - 37.5 hours ... of a government body, you will assist with incoming calls to help customers with a range of process enquiries and appointment bookings. Objectives of the role: Deliver exceptional service to customers through providing accurate information, answering enquiries and resolving problems Maintain Key Performance Indicators (KPIs) related to call handling, conduct and quality of customer service... More

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  3. Customer Service Apprenticeship

    Birmingham | From £2.68 to £2.68 per hour | From Remit Training

    If you like people then this is the apprenticeship for you. The customer service advisor is usually the first person customers come into contact with when contacting or entering a business. ... A customer service advisor deals directly with customers, either over the phone, by email or in person. They will handle administrative and customer relations aspects of the business they work ... : Interpreting customer concerns and comments and trying to assist them in the best possible way Liaison with customers about any additional products or services Greeting customers in person ... products and services This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Apprenticeship_job60119579 ... More

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  4. Customer Service Agent

    Cannock | £7.13 - 7.13 per hour | From Interaction - Wolverhampton

    Outbound/Inbound Customer Services in Cannock paying £7.13 p/hr to cover maternity leave. Working on Outbound/Inbound Customer Services you will be reporting to the Customer Service Manager to.... This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agent_job60204178 ... become an important member of the Contact Centre team who works on behalf of UK based blue chip clients. You will be starting on outbound sales working to call volume and quality targets speaking to service users and colleagues making appointments, resolving issues and providing an aftercare service. All calls will be scripted and no cold calls will be made. The sucessfull candidates will... More

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  5. Customer Service Advisor

    Walsall | 13k to 14k per year GBP | From Jobs@Pertemps - West Bromwich Commercial

    We are recruiting a Customer Service Advisor for a well established company who supply furniture and homeware on hire purchase to the general public. This is a varied role within a busy customer... service team with an immediate start paying £14,000pa. The purpose of the role is to receive inbound and make outbound customer service calls to explain the finer details of the hire purchase agreement to customers and maintain the company service levels. Daily Duties would include: - Taking inbound customer service calls - Making proactive calls to explain hire purchase agreements to customers - Assisting the credit control team as and when required - Daily banking - General admin duties - Maintaining company service levels The ideal candidate will have experience in customer... More

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  6. Head of Customer Services

    Birmingham | £80000 - £90000 per annum | From Contact Centre Partners

    Contact Centre Partners are proud to be supporting this reputable blue-chip organisation that are looking for an experienced Head of Customer Service to join its multisite operation. The Head of... Customer Service will be responsible for leading a department of 500 FTE across multiple sites in the UK and will ensure achievement of all service standards and targets and to deliver an ... customer service for customer and partners Leadership of 5 direct reports and wider team across multiple locations to achieve customer experience, revenue, sales through service and realisation ... in improving customer experience and the achievement of customer satisfaction targets Driving change and innovating in process and system development Managing operational areas to achieve service... More

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  7. Customer Services Agent

    Birmingham | £7.25 per hour | From Next Recruitment Ltd

    Customer Services Agent - Birmingham Business Park Temp to Perm Contract to start ASAP! Hours of Work: 40hrs per week (5days per week) Between - 8am - 9pm - Mon - Fri +... services environment is essential Answering inbound calls from customers and clients, to assist them with and to resolve their queries promptly Logging of new claims, or updating existing claims ... Recognising and logging of customer complaints Escalating any issues where necessary or appropriate Provide excellence in customer service on every call, understanding the client or ... originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Agent_job60140211 ... More

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  8. Customer Service Admin

    Birmingham | £16000-17000 | From Jobs@Pertemps - Burton Commercial

    Due to continued growth our well established and leading company based in Coleshill are looking to recruit an experienced Customer Service Executive to join the business on a permanent contact. ... customers on the status of their order Database management Ensuring items meet the dispatch requirements Administration Duties You will need to have previous customer service experience ideally ... /JobSeeking/Customer-Service-Admin_job60151535 ... Working within their Sales Order team the purpose of the role is to receive orders from Customers via telephone and mail and ensure orders are processed within the companies agreed time frames... More

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  9. Customer Service Advisors

    Birmingham | From £7.50 to £9 per hour | From Kate & Co - Solihull

    CUSTOMER SERVICE ADVISORS - BASED IN BIRMINGHAM CITY CENTRE- £7.50 - £9.00 PER HOUR - TEMPORARY ON GOING My Client is looking to recruit a number of experienced Customer Service Advisors who.... You will be working as part of a team delivering professional customer service, using a range of communication methods to ensure that customer enquiries are processed and queries are resolved at the first point of contact. Typical duties will involve: · Handling high volumes of complex queries over the telephone · Providing excellent customer service over the telephone · Providing help and advice to clients using the organisation's products and services · Making sure customers are provided with all information they require · Using in-house systems... More

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  10. Customer Service/Breakdown Assistant

    Walsall | £7.50 - 8.76 per hour | From Interaction - Sheffield

    We are now recruiting for one of the countries largest provides of motor-related services to both consumers and corporate clients.  They are now recruiting for their Breakdown Assistance... Needed Previous call centre/customer service experience, 2 years + Empathetic, understanding, articulate, great communicator Problem and issue resolution Organisation and prioritising case load ... a role in customer service or even if you are looking for a more challenging role within customer service this is a fantastic opportunity to work for a market leader in their field. There are lots ... department.  The Role To take inbound phone calls from customers that have broken down or have been in a car accident. Many customers maybe in distress so the role will require someone who is... More

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