Our client is a global force with over 100,000 employees worldwide. Their local site is expanding rapidly and we are currently recruiting a brand new team of advisors on their behalf.
This role... requires Call Centre experience, or experience of financial processes (accounts, bookkeeping, payroll systems etc)
Start date:12th September (no holidays allowed during first 5 weeks in role)
As a Customer Service Advisor, you will work with the customers of a well-established online accountancy package and offer support and guidance in their use of the product. You will advise customers in best-practice use, providing system guidance and explaining product features. You will also solve problems and trouble shoot. Customers will contact you via email, telephone and Live...