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Customer Service jobs in Mason

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  1. Telephone Banking Customer Service Advisor

    Newcastle Upon Tyne | £16k - £17k pa + Benefits | From TSB Bank

    Hello, we're TSB, and we are here to offer something different. We are the bank that purely serves local customers and local businesses in order to fuel local economies, and so help create... thriving local communities all across Britain and nowhere else. Customers want to speak to friendly, helpful people when they call their bank. We are currently recruiting for full time Telephone Banking Customer Service Advisors in our Sunderland office. This is a fantastic opportunity to join TSB and play a part in our journey to bring Local Banking to the UK. If you would like to find out more, come along to our Open Day on Thursday 23rd February Address: 162 Northumberland Street, Newcastle Upon Tyne, Newcastle, NE1 7PR Time: 11am to 6pm Please bring along a copy...

  2. Customer Service Advisor

    Sunderland | 7.5900 | From Manpower

    As a Customer Service Representative, your main responsibilities will be to: * Handle all incoming calls from potential customers. * Check customer details and processing quotes ensuring accurate... the opportunity for career progression and the chance to earn extra money by not only working overtime but also completing your training to become a fully-skilled Customer Service Representative. The contact ... information * Work towards targets, including customer satisfaction and next call avoidance * Adhere to all regulatory requirements - the Financial Conduct Authority's rules, principles and principles, Data Protection Act, and Money Laundering regulations. The ideal candidate will: * Have previous experience working within a customer facing environment * Be able to pass a criminal...

  3. Customer Service Advisor

    Gateshead | 0.0000 | From Worldpay

    Customer Service Officer |Gateshead Why is our Gateshead team the next step for you? Each year the business customers we deal with make billions of money transactions when people like you and... a World class customer service What will make you an ideal candidate? The ideal candidate will have experience in Customer Due Diligence processes and Anti-Money Laundering experience. Quality is ... of work must be precise, so keen attention to detail will be required. Your daily tasks may either be back office processing, administration or customer service, so you will ideally need to show evidence of skills in these areas. If you have not previously worked in an administration or customer service role , your application will still be considered if you feel you can demonstrate strong...

  4. Customer Service Officer

    Gateshead | 0.0000 | From Worldpay

    Customer Service Officer |Gateshead Why is our Gateshead team the next step for you? Each year the business customers we deal with make billions of money transactions when people like you and... a World class customer service. What will make you an ideal candidate? The ideal candidate will have experience in Customer Due Diligence processes and Anti-Money Laundering experience. Quality is ... of work must be precise, so keen attention to detail will be required. Your daily tasks may either be back office processing, administration or customer service, so you will ideally need to show evidence of skills in these areas. If you have not previously worked in an administration or customer service role , your application will still be considered if you feel you can demonstrate strong...

  5. Customer Service Assistant

    Newcastle upon Tyne | 19000.0000 | From Reed

    We are working with an internationally award winning technology firm in Newcastle who are looking for a Customer Service Assistant on a full-time permanent basis. Experts in their field, our client... develop and manufacture their products to the highest standard and have been trading over 12 years. We are looking for a Customer Service Assistant to work in the Sales department, reporting into the Customer Service Manager. Our client are offering a fantastic salary up to £22,000 per annum, depending on experience. Some of your duties would include: - Assisting with customer service ... - Cover the role of the Sales Administrator from time-to-time - Cover receptionist duties occasionally You must: - Be confident in approach - Have customer service experience - Be organised...

  6. Customer Service Advisor

    Wallsend | 15062.0000 | From Newcastle Building Society

    Role Summary As a Customer Service Advisor you will be responsible for providing our customers with first class customer care and guidance, dealing with, and processing a range of customer queries... regarding savings accounts. Our ethos in the Customer Service Centre is putting our customers first and getting things right first time. In the role of Customer Service Advisor you will be handling unscripted calls from customers, answering queries and solving problems. Queries may be in relation to the savings products customers hold either with us or our numerous clients who we handle ... . You will have a positive, can do attitude and the desire to provide excellent customer service. Departmental Overview Newcastle Strategic Solutions is part of the Newcastle Building Society Group...

  7. Customer Service Representative

    Sunderland | 7.5900 | From Hadrians Recruitment

    Role: Customer Service Representative Duration: Temp to perm contact (following successful completion period) Location: Sunderland Start date: February 2017 Salary: Starting initially -... Contact Centre of the Year 2016 winner, serves their customers through several UK based inbound multi-channel customer service centres, offering Home, Motor and Van Insurance. They sell and service insurance policies on behalf of well-known high street brands. Key responsibilities include: Delivering exceptional customer service to both new and existing customers Working as part of a team, sharing best practice Taking ownership of customer enquiries Providing most effective customer solution and service Act with drive, pace and passion, thrive in a results focused environment...

  8. Customer Service Advisor

    Wallsend | 15062.0000 | From Hadrians Recruitment

    ***New Opportunity*** Immediate start Permanent 35 hour week, over 7 days shift pattern Starting salary starting from £15,062 to £17,124 plus substantial benefits package Cobalt Business Park /... technology along with developing ground-breaking products and exceptional customer service. With approximately 900 staff, based at Principal Office and within the branch network, they are also the largest building society based in the North East and one of the strongest mutuals in the UK. By joining the Newcastle Building Society as Customer Service Advisor you will be based at one of our Customer Service Centres at Cobalt Business Park or Newcastle city centre working as part of an effective Team at the very heart of the business community. The ethos in the Customer Service Centre is putting our...

  9. Customer Service Advisor

    Newcastle upon Tyne | 18295.0000 | From BT

    Company: BT Location: Newcastle Salary: £18,295 (rising to £20,327 after nine months) + benefits inc. discounts on BT products + uncapped bonus (c.£2,000 on target bonus) Unbeatable Contact... transform lives. We’re looking for passionate customer service people to help us keep putting our customers first. So join us as a member of our tightknit Contact Centre team and you’ll make sure they stay connected, and are making the most of our amazing products and services. We currently have opportunities in the following areas: Customer Connections Advisor Our Connections Advisors help our customers get their new services up and running as quickly as possible, answering order queries and aiming to solve problems in one discussion. Customer Welcome Advisor Our Welcome Advisors help our...

  10. Customer Service Advisor

    Sunderland | 12000.0000 | From Randstad Financial and Professional

    Are you looking to develop your customer service skills in the specialist area of finance? A fantastic career opportunity has arisen working for a leading banking organisation as a Customer Service... Advisor. The role is located in Doxford Park, Sunderland. Customer Service Advisor - Premier Relationship Banking Part Time Salary: £19,750 pro rata per annum. Working pattern: 20 hours per ... a professional and timely manner *Deliver a high level of customer service when addressing customer solutions - provide accurate and current advice to support the customers. *Complete customer verification's *Make sure all direct requests and unresolved issues are escalated to the necessary team leader *Build relationships to ensure you are meeting every need of the customer. *Communicate with...

  11. Customer Service Administrator

    Newcastle Upon Tyne | £7.20 per hour | From Hays

    Immediate start Customer Service Administrator required for client in Longbenton. My client, a large housing provider with a large head office function in Longbenton, are currently looking for a... Customer Service Administrator to join them on a 1 - 2 month contract. This role which is working within the contact centre will be dealing with customers and tenants, processing card payment calls in relation to rent arrears and other adhoc general administration duties. To succeed in this role you will have previous customer service or administration skills and be available for a start on 27th February 2017. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for...

  12. Customer Service Advisor

    Gateshead | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Gateshead, Baltic Salary - Up to £15,500 per annum Contract - Temporary Hours - 40 Shifts - 5/7 days between 8am - 8pm Monday - Friday and Saturday 8am... of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have ... the worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been...

  13. Customer Service Sales Assistant; Newcastle

    Newcastle Upon Tyne | £18,000-£28,000 first year o.t.e. | From Swan Global Direct

    Customer Service Sales Assistant Are you looking for a New career? Are you looking for progression? Swan Global Direct in Newcastle are diversifying their client portfolio and need to grow... their event sales team ready for the new year. We're looking to fill several entry-level openings that combine Marketing, Sales, Customer Service, Team Leadership and potentially Trainee Management ... previous wages within 6 weeks! Those that stick with us long-term are able to earn well above the national average within 2-5 years. Recommendations and Requirements for the Customer service sales ... : We encourage anyone looking for full time work in Newcastle to apply, but people with experience or an interest in the following will be the best fit: marketing, sales, customer service, graduate...

  14. Customer Service Advisor

    Newcastle upon Tyne | 0.0000 | From Capita

    Job Title Customer Support Executive 6 months Fixed Term Contract Location Newcastle Calling strong Administrators…. About the role The purpose of this role is to help and support learners on... daily targets are met Maintain a high level of customer service Answer calls in a timely manner to achieve the team's service level. To efficiently and effectively process learners enquires ... experience will include: Customer service experience in an office based role Liaising with both internal and external stakeholders Demonstrable experience working in a fast paced environment ... programme to ensure they have a positive learning experience and to ensure all learners enquires are dealt with efficiently and effectively. To maintain high levels of customer satisfaction whilst...

  15. Customer Service Advisor

    Gateshead | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Gateshead, Baltic Salary - Up to £15,500 per annum Contract - Temporary Hours - 40 Shifts - 5/7 days between 8am - 8pm Monday - Friday, Saturday and... the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some ... multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978...

  16. Customer Liaison Assistant / Customer Service

    Sunderland | 8.2000 | From CPI SELECTION

    Customer Liaison Assistant / Customer Service / Office Assistant / £8.20ph / Sunderland / Tyne and Wear Our Client a World renowned Medical Technologies and Health Care Marketing Company, a... a positive impact on the lives of its patients and continues to invest in ground breaking products. We are looking for an office assistant to: As a Customer Centre Liaison assistant you will be: Job Responsibilities: • Dealing with phone enquiries from patients and GP’s • Customer Service (on the phone) • Processing orders and data entry • General office administration • Taking inbound ... Salary, Hours and Benefits: • £8.20ph • Monday-Friday 09:00 to 17:00 • 37.5 hours per week • Perm To apply for the role of Customer Centre Office Assistant / Customer Service Assistant...

  17. Customer Service Representative

    Newcastle upon Tyne | 9.0900 | From Search Consultancy

    Customer Service Representative - Temporary - £9.09 per hour Hours of work - fully flexible between 7am and 8pm. Working 5 days over 7. Our client in the Newcastle area are currently looking to... recruit Full Time Customer Service Representatives. These roles require you to work in a contact centre environment dealing with inbound calls from customers in relation to financial services products. Providing world class customer service on every call you will aim for first call resolution and ensuring customer queries are resolved in a professional manner. As a customer service representative, you'll provide first class quality service to customers who contact for advice on their existing products and services. You'll be enthusiastic about building a good rapport and will always aim...

  18. Customer Service Representative

    Newcastle upon Tyne | 9.0900 | From Search Consultancy

    Customer Service Representative - Temporary - £9.09 per hour Hours of work - Full Time - 36 hours per week. Option 1 - Wednesday & Thursday 9am-8pm, Friday 10am-8pm & Saturday 9am-5pm Option 2 -... Monday & Tuesday 9am-8pm, Wednesday 10am-8pm & Sunday 9am-5pm Our client in the Newcastle area are currently looking to recruit Full Time Customer Service Representatives. These roles require you to work in a contact centre environment dealing with inbound calls from customers in relation to financial services products. Providing world class customer service on every call you will aim for first call resolution and ensuring customer queries are resolved in a professional manner. As a customer service representative, you'll provide first class quality service to customers who contact for...

  19. Admin & Customer Service

    Newcastle upon Tyne | 15000.0000 | From NRG PLC

    Sick of having to work on your birthday? Join a business where you’ll always have the day off! We are looking for Customer Service Advisors/Administrators to join a business that provides bespoke... Sacrifice Scheme Everyday discounts 25 Days holiday + bank holidays What does the job entail? Deliver excellent customer service to facilitate a smooth customer journey Demonstrate a positive ... verbally and written Register new patients and manage existing customer files electronically Manage and prioritise your own work load What do I need to apply? Previous customer service experience ... occupational services to companies and organisations, large and small. They are a trusted provider of community service contracts across the country for the NHS. Office hours; Monday - Friday...

  20. Administration & Customer Service

    Newcastle upon Tyne | 15062.0000 | From NRG PLC

    NRG are looking for Ambitious, Motivated, Passionate and Creative Candidates who are Purely Customer Focused with Exceptional Administration Skills Working in customer services, you will be... required take ownership of the customer’s enquiry; your duties will also include changing customer details, processing transactions, activating accounts for new customers, setting up direct debits and balance transfers and providing accurate administration tasks. All calls are Inbound, you will be required to demonstrate a positive and responsive attitude to all calls, be assertive and enthusiastic with exceptional customer service skills. Working 1 week of lates per month (12-8) & 1 weekend per month. Salary: £15,062 - £17,124 Rewards & Benefits: Bonus Scheme Maternity and Paternity...