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Customer Services jobs in Jarrow

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  1. Customer Service Advisor

    Gateshead | 147500.0000 | From Worldpay

    Customer Service Advisor - eComm Boarding (F1) Do you have excellent communication skills? The ability to deal with high volumes and have strong data processing experience? With quality being key... for our customers we're looking for someone who has all this and a passion for back office processing, administration and delivering an excellent customer experience. In this role you will own the customer's Gateway application until the customer is 'live'. This involves processing applications, supporting customers with making their website compliant and dealing with integration queries. You will take incoming calls from customers with questions relating to set-up and use your knowledge to ensure they fully understand the end-to-end process and associated timescales. You will also make...

  2. Customer Service Officer

    Gateshead | 12500.0000 | From Worldpay

    Customer Service Officer The Team Based at our Gateshead site, our Customer Dispute Officers play a vital role in supporting customers to defend their Chargebacks. Worldpay customers expect... (productivity and quality stats) Good customer service skills and problem solving abilities Flexible approach to working hours to meet business volume demands. Knowledge of Chargeback processing would ... world class service and you'll be part of a team who are continuously striving to achieve this. You will primarily be responsible for supporting the department to process Chargeback, answering queries and solving any issues customers may face during their time with us. Working as part of a team on a flexible shift basis, commitment to the team, our customers and the business are all key...

  3. Customer Service Officer

    Gateshead | 12500.0000 | From Worldpay

    Customer Service Officer |Gateshead Worldpay - do you know who we are? You should. Every time you use your debit card or credit card to pay for something, there's a pretty good chance it happened... the frontline when it comes to dealing with our customers and making sure we provide the best levels of service possible. The Role In this role you will be responsible for helping our customers get up ... tasks may either be back office processing, administration or customer service, so you will ideally need to show evidence of skills in these areas. If you have not previously worked in an administration or customer service role , your application will still be considered if you feel you can demonstrate strong communication skills, an understanding of what good customer service requires, and a keen...

  4. Inbound Customer Service - Technical Support

    Newcastle Upon Tyne | £16000 OTE £17,000 | From Vertex IT Solutions Ltd

    Role profile Role title: Customer Services Advisor Function: Customer Operations Reports to: Customer Services Team Leader Location: Newcastle (Central) £7.69 per hour increasing to... contact. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. Key accountabilities and decision ownership: - Own the customer relationship and professionally process all customer service calls to drive resolution 1st time. - Respond to customer questions and resolve customer issues in ... telecoms and broadcasting Must have technical / professional qualifications: - Customer service experience preferable in a technology service environment. - Strong interpersonal skills. - Clear...

  5. Customer Service Representative

    Gateshead | 0.0000 | From TNT Express

    Customer Service Representative Every year our teams deliver up to 150 million items through our network. Having the largest individual share of the national market and employing nearly 9,000... people in the UK there is no better time to join The People Network. Our Customer Service teams are looking for positive, passionate people who know how to delivery excellent customer service. Temp for 6 months but likely to go perm As a Customer Service Representative you will be the face and voice of TNT. A confident communicator and attentive listener you'll be taking inbound calls varying ... Contact Centre your passion for customer service and resilience to thrive in a target orientated environment will see you succeed in this role We have various opportunities within Customer Service from...

  6. Customer Service Advisor

    Wallsend | 15062.0000 | From Newcastle Building Society

    Role Summary As a Customer Service Advisor you will be responsible for providing our customers with first class customer care and guidance, dealing with, and processing a range of customer queries... regarding savings accounts. Our ethos in the Customer Service Centre is putting our customers first and getting things right first time. In the role of Customer Service Advisor you will be handling unscripted calls from customers, answering queries and solving problems. Queries may be in relation to the savings products customers hold either with us or our numerous clients who we handle ... . You will have a positive, can do attitude and the desire to provide excellent customer service. Departmental Overview Newcastle Strategic Solutions is part of the Newcastle Building Society Group...

  7. Customer Service Advisor

    Newcastle upon Tyne | 8.0000 | From Reed

    My Client is currently looking to recruit a full time Customer service advisor based in Newcastle. This is a temporary post for approximatley 2 months Candidates will be working within a busy... office environment and must be able to work both in a team and individually. Main responsibilties will include: -Answering inbound phone calls -Listening to customer needs -Taking orders from customers over the phone -sending orders to necessary departments to be processed Experience within a call centre answering inbound phone calls is an essential requirement If you feel that you have the relevant experience for this role, please do not hesitate to apply. Reed Specialist Recruitment Limited is an employment agency and employment business ...

  8. Customer Service Advisor

    Gateshead | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Gateshead, Baltic Salary - Up to £15,500 per annum Contract - Temporary Hours - 40 Shifts - 5/7 days between 8am - 8pm Monday - Friday and Saturday 8am... of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have ... the worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been...

  9. Customer Service Advisor

    Gateshead | 15500.0000 | From MM Teleperformance Ltd

    Customer Service Advisor Location - Gateshead, Baltic Salary - Up to £15,500 per annum Contract - Temporary Hours - 40 Shifts - 5/7 days between 8am - 8pm Monday - Friday, Saturday and... the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some ... multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978...

  10. Customer Service Advisor

    Cramlington | £17k - 22.5k per year | From PRECISION ENGINEERING

    Customer Service - Administrator Salary £22,750 plus bonus Location Newcastle, Alnwick, Cramlington, Hexham, Blyth My client is a well established manufacturing company that are now looking... Updating relevant sales representatives with updates on their orders General Phone enquiries Acting as the 'Voice of the Customer' ensuring consistently high levels of service to both internal and external customers Skills/ Requirements: Customer services administration experience from manufacturing Proactive approach to delivering a first class service to customers Excellent ... posts this ,Customer Service specialists in Engineering, Technical, Construction and Sales Recruitment. Operating in our tenth year, we have placed hundreds of Sales Professionals in fantastic new...

  11. Customer Service Advisor

    Cramlington | £22,750 per year | From PRECISION ENGINEERING

    Position: Customer Service Advisor Salary: £22,750 plus bonus Location: Newcastle, Alnwick, Cramlington, Hexham, Blyth My client is a well established manufacturing company that are now... of products Updating relevant sales representatives with updates on their orders General Phone enquiries Acting as the 'Voice of the Customer' ensuring consistently high levels of service to both internal and external customers Skills/ Requirements: Customer services administration experience from construction or manufacturing Proactive approach to delivering a first class service to ... : Precision Recruitment posts this Customer Service Advisor, specialists in Engineering, Technical, Construction and Sales Recruitment. Operating in our tenth year, we have placed hundreds of Sales...

  12. Customer Service Advisor

    Newcastle upon Tyne | 17000.0000 | From NRG PLC

    Customer Service Team Members Wanted We are looking for motivated individuals who can provide quality customer service to customers all across the UK. If you have a strong customer service... background get in touch today! Immediate start dates available! Requirements: Take ownership of customer queries Ensuring each customer receives a quality service A positive and enthusiastic approach to all calls Competitive Salary £17,000 Plus an Amazing Benefits Package 22 days holiday entitlement which increases with service Health cash plan Buy and sell holidays Child care vouchers Discount dinning cards Group Life assurance Work patterns will be based on 37.5 hour per week, Monday - Friday between the hours of 8am-8pm Only working 1 weekend in 3 days only ...

  13. Customer Service Professional

    Newcastle upon Tyne | 14500.0000 | From Contact Careers

    Customer Service Professional Newcastle Upon Tyne 35 Hours per week - £14,500 - £15,000 Permanent Working on behalf of one of the Newcastle Chronicles companies to watch in 2017, we are looking... and have a passion for customer service. Previous experience of working within a customer service environment. Basic PC skills Positive/Can do attitude Excellent Telephone skills - clear and confident manner, active listening skills and the ability to build rapport / relationships with customers. Excellent Team Player About the role Dealing with inbound telephone enquiries Building rapport and relationships with customers Dealing with incoming customer e-mails Identifying and resolving customer issues Contact customers / suppliers to deal with customer enquiries as/when required 7...

  14. Customer Service Representative

    Newcastle upon Tyne | 9.0900 | From Search Consultancy

    Customer Service Representative - Temporary - £9.09 per hour Hours of work - fully flexible between 7am and 8pm. Working 5 days over 7. Our client in the Newcastle area are currently looking to... recruit Full Time Customer Service Representatives. These roles require you to work in a contact centre environment dealing with inbound calls from customers in relation to financial services products. Providing world class customer service on every call you will aim for first call resolution and ensuring customer queries are resolved in a professional manner. As a customer service representative, you'll provide first class quality service to customers who contact for advice on their existing products and services. You'll be enthusiastic about building a good rapport and will always aim...

  15. Customer Service Representative

    Newcastle upon Tyne | 9.0900 | From Search Consultancy

    Customer Service Representative - Temporary - £9.09 per hour Hours of work - Full Time - 36 hours per week. Option 1 - Wednesday & Thursday 9am-8pm, Friday 10am-8pm & Saturday 9am-5pm Option 2 -... Monday & Tuesday 9am-8pm, Wednesday 10am-8pm & Sunday 9am-5pm Our client in the Newcastle area are currently looking to recruit Full Time Customer Service Representatives. These roles require you to work in a contact centre environment dealing with inbound calls from customers in relation to financial services products. Providing world class customer service on every call you will aim for first call resolution and ensuring customer queries are resolved in a professional manner. As a customer service representative, you'll provide first class quality service to customers who contact for...

  16. Admin & Customer Service

    Newcastle upon Tyne | 15000.0000 | From NRG PLC

    Sick of having to work on your birthday? Join a business where you’ll always have the day off! We are looking for Customer Service Advisors/Administrators to join a business that provides bespoke... Sacrifice Scheme Everyday discounts 25 Days holiday + bank holidays What does the job entail? Deliver excellent customer service to facilitate a smooth customer journey Demonstrate a positive ... verbally and written Register new patients and manage existing customer files electronically Manage and prioritise your own work load What do I need to apply? Previous customer service experience ... occupational services to companies and organisations, large and small. They are a trusted provider of community service contracts across the country for the NHS. Office hours; Monday - Friday...

  17. Administration & Customer Service

    Newcastle upon Tyne | 15062.0000 | From NRG PLC

    NRG are looking for Ambitious, Motivated, Passionate and Creative Candidates who are Purely Customer Focused with Exceptional Administration Skills Working in customer services, you will be... required take ownership of the customer’s enquiry; your duties will also include changing customer details, processing transactions, activating accounts for new customers, setting up direct debits and balance transfers and providing accurate administration tasks. All calls are Inbound, you will be required to demonstrate a positive and responsive attitude to all calls, be assertive and enthusiastic with exceptional customer service skills. Working 1 week of lates per month (12-8) & 1 weekend per month. Salary: £15,062 - £17,124 Rewards & Benefits: Bonus Scheme Maternity and Paternity...

  18. Customer Service Representative

    Chester-le-Street | 17000.0000 | From Smart Utility Management

    Company Background Our client Smart utility management is a fast growing company procuring energy to small, medium and corporate enterprises across the UK. We specialise in assisting clients to... find the best products and services to reduce their energy bills and consumption. We are an ambitious, forward thinking team with plans to grow our business to fulfil our full potential within the commercial utility market. We are looking for a customer focused individual to join our dedicated customer service team to support our operations. Duties include: - Providing phone, email and written correspondence with customers - Liaise with suppliers to obtain pre and post-sale information - Managing the status of customers progress - Updating the CRM system with customer status...

  19. Inbound Customer Service

    Newcastle upon Tyne | 14456.0000 | From Echo-U

    Are you looking for a new and exciting job? Do you take pride in being amazing? Echo-U have exciting opportunities to join our Inbound Customer Service team. Job Role: Inbound Customer... Customer Service in the North East. Their location is ideal for public transport links being only a 4 minute walk from Monument Metro station and close to rail and bus hubs. They are also in ... use the best technology and in-house systems so good IT skills are a must. You will also need a working knowledge of delivering excellent customer service when liaising with customers via telephone and e-mail. The role is ideal for all levels of experience and applicants must be able to show a commitment to a high standard of customer service, professionalism and reliability. The company will...