At Capita Customer Management we work for some of the best-known brands in the country. Right now we're looking for people to take Customer Service calls on behalf of npower at our Peterlee... delivery queries, complaints, order placements, refunds and further product information.
The successful candidate will have previous customer service experience. With training provided, the candidate ... delivering excellent customer service at all times.
* Navigate multiple PC based in house systems during a call. These systems will allow you to update or amend customer orders, process payments, complete ... and services - this will enable our advisors to effectively resolve customer queries in a timely and professional manner.
You'll need a confident, friendly telephone manner and a willingness to help...