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Call Centre jobs in Woking

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  1. Call Centre Manager

    Guildford | 35000.0000 | From Hays Specialist Recruitment Limited

    Call Centre Manager, Your new company Looking to be the "go to" and most trusted choice specialist healthcare organisation within the area with committed and driven staff to achieve this.... the Call Centre manager you will be responsible for a team of advisors. It will involve; motivating a team, driving KPIs and ensuring that the team are fully trained and able to offer a first class service ... . What you'll need to succeed Experience with driving and excelling with driving and achieving KPIs within a sales environment Understanding of processes and systems within a call centre The ability ... a partner Discount on products 25 Days Holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us...

  2. Call Centre Advisor

    Maidenhead | 18000.0000 | From Just Recruitment Solutions Limited

    Objectives of the Booking Centre To answer all INCOMING calls to the Booking Centre To make 1st wave OUTGOING polk phone calls as set on a weekly basis To make 2nd wave OUTGOING polk phone calls... as set on a weekly basis To make health check calls as set on a weekly basis To make service/repair/mot bookings for all centres To create jobs (wips) for all bookings To ensure all customer ... the relevant notes section To Identify key opportunities internally and externally To work closely with all service departments To follow up customer calls where necessary To hit set targets as ... times Make a targeted amount of service bookings per month To complete call logs on a daily basis To identify and overcome objections To provide customers with product and service information To...

  3. Call Centre Operator

    Leatherhead | 18000.0000 | From KBR

    Qualifications : Essential: English Language GCSE grade C or above Minimum of 1 years experience in successfully working within a service centre / call centre environment / customer service... resolving queries and complaints by applying a first call resolution plan to each call. To create accurate data records containing all relevant information to enable requests to be resolved to time ... responsible to the ICC Supervisor for: To achieve call handling targets and standards at all times, providing a professional and knowledgeable approach on all calls aiming to exceed customer expectations ... skills, seeking assistance to acquire new skills and maintaining records of own development and call observations. To take action to keep up to date with changes to the contract and sharing...

  4. Call Centre Coordinator

    Maidenhead | 10.5000 | From Adecco

    Our client, a pharmaceutical company, are looking for four customer service agents to liaise with patients and manage incoming phone calls. Responsibilities: - On-going patient liaison,... achieving a minimum of 350 outgoing contacts per week - Answer incoming calls and tracking appropriate action - Placing orders for feed, plastics and ancillaries as required - Agreeing delivery dates with patients - Updating patient records, both paper and systems as required - Taking action with GP's, pharmacists, patients and carers to ensure prescriptions are received on time ... and evening on call at frequency of a minimum coverage of 3 weekends per year and 30 evenings per calendar year (variable depending on the need of the business) Experience: - Excellent customer service...

  5. Call Centre Coordinator -Immediate start!

    Maidenhead | 10.5000 | From Adecco

    Our client, a pharmaceutical company, are looking for four customer service agents to liaise with patients and manage incoming phone calls. Responsibilities: - On-going patient liaison,... achieving a minimum of 350 outgoing contacts per week - Answer incoming calls and tracking appropriate action - Placing orders for feed, plastics and ancillaries as required - Agreeing delivery dates with patients - Updating patient records, both paper and systems as required - Taking action with GP's, pharmacists, patients and carers to ensure prescriptions are received on time ... and evening on call at frequency of a minimum coverage of 3 weekends per year and 30 evenings per calendar year (variable depending on the need of the business) Experience: - Excellent customer service...

  6. Call Centre Quality / Performance Coach

    Maidenhead | 22000.0000 | From Source4 Personnel Solutions

    Job Description Our client, a leading specialist mortgage lender, focused on underwriting mortgages for customers with complex incomes and situations, currently have an opportunity to join the team... performance Experience in call monitoring / quality monitoring processes (desirable) Level 3 or above Coaching Qualification (desirable) Please note: As you can appreciate we are currently...

  7. Call Centre Supervisor - £25k + bonuses - Farnborough

    Farnborough | 25000.0000 | From We Work Recruitment Associates Ltd

    Call Centre Supervisor - £25k + bonuses - Farnborough The Call Centre Supervisor is responsible for the day to day delivery and running of a busy, fast paced team working with the Sales... Director. This is an excellent opportunity for an experienced Sales / Call Centre specialist to step up into a management role and join a forward thinking organisation committed to delivering ... supervising a small team initially but this will grow in the future. Roles and Responsibilities • Responsible for performance of telesales teams and the achievement of call centre sales goals ... Call Centre / Sales experience looking for your next step. • Previous sales experience essential • Excellent people skills • Strong communicator and enjoy assisting with a teams development Due to...

  8. Call Centre/Customer Services/Sales Assistant

    Maidenhead | 17000.0000 | From Arlington Recruitment Limited

    Call Centre/Customer Services/Sales Assistant Maidenhead £17,000 Temp to permanent Customer services staff are often the first point of contact a customer has with an organisation, so it is... experience is a positive one Call Centre/Customer Services/Sales Assistant Maidenhead £17,000 Temp to permanent Must have previous call centre experience ...

  9. Call Centre Coordinator - ASAP Welsh speaking!

    Maidenhead | 10.5000 | From Adecco

    Our client, a pharmaceutical company, are looking for four customer service agents to liaise with patients and manage incoming phone calls. Responsibilities: - On-going patient liaison,... achieving a minimum of 350 outgoing contacts per week - Answer incoming calls and tracking appropriate action - Placing orders for feed, plastics and ancillaries as required - Agreeing delivery dates with patients - Updating patient records, both paper and systems as required - Taking action with GP's, pharmacists, patients and carers to ensure prescriptions are received on time ... and evening on call at frequency of a minimum coverage of 3 weekends per year and 30 evenings per calendar year (variable depending on the need of the business) Experience: - Excellent customer service...

  10. Call Centre Manager

    Guildford | - £35k | From CV-Library

    Call Centre Manager, Guildford based with bonus Your new company Looking to be the "go to" and most trusted choice specialist healthcare organisation within the area with committed and driven... staff to achieve this. Believing that staff really are the centre to success training is continuously driven out to ensure market leading knowledge and processes are completed and followed. Your new role As the Call Centre manager you will be responsible for a team of advisors. It will involve; motivating a team, driving KPIs and ensuring that the team are fully trained and able to offer ... and systems within a call centre * The ability and having comfort in delivering presentations and figures to Board Level employees * Change Management experience with implementation also...

  11. Call Centre/Customer Service Agent

    Godalming | - £18k | From CV-Library

    My client, a rapidly growing professional organisation based in Godalming are currently recruiting for full time and part time Call Centre staff to join them, starting as soon as possible. You... will be working in a busy open plan office, alongside other members of the call centre team making and receiving calls in relation various products and services. Products could relate to various insurance products (car, life etc), energy prices and other cross sell opportunities. The busiest hours for the call centre are in the afternoon and evening, so full time staff would need to be ... flexibility on this. The call centre is open Monday - Friday 9am-9pm, Saturday 10am - 6pm and Sunday 11am - 5pm. We require candidates who are flexible to mainly work evenings and weekends. We don't...

  12. Call Centre Coordinator -Immediate start

    Maidenhead | £10.50/hour | From CV-Library

    Our client, a pharmaceutical company, are looking for four customer service agents to liaise with patients and manage incoming phone calls. Responsibilities: - On-going patient liaison,... achieving a minimum of 350 outgoing contacts per week - Answer incoming calls and tracking appropriate action - Placing orders for feed, plastics and ancillaries as required - Agreeing delivery dates with patients - Updating patient records, both paper and systems as required - Taking action with GP's, pharmacists, patients and carers to ensure prescriptions are received on time ... and evening on call at frequency of a minimum coverage of 3 weekends per year and 30 evenings per calendar year (variable depending on the need of the business) Experience: - Excellent customer service...

  13. Customer Service Team Leader/Call Centre Team Leader

    Godalming | - £22k | From CV-Library

    My client, a well established call centre based in Godalming are currently recruiting for a Customer Service Team Leader to join them starting as soon as possible. The purpose of this role is to... support the Customer Service Manager in the training and development of call centre staff, inbound and outbound calls and covering in the Manager's absence. We are looking for a candidate with the following skills: - Existing exposure to a fast paced customer service role - Supervisory exposure - Call centre exposure - Flexible to work evenings and weekends The role will require someone to work afternoons, evenings and some weekends so you must be flexible to the needs of the business. The call centre operates Monday to Friday 9am-9pm, Saturday 10am-6pm and Sunday 11am-5pm so...

  14. Call Centre Coordinator - ASAP (Welsh speaking!)

    Maidenhead | £10.50/hour OVERTIME, CAR PARK | From CV-Library

    Our client, a pharmaceutical company, are looking for four customer service agents to liaise with patients and manage incoming phone calls. Responsibilities: - On-going patient liaison,... achieving a minimum of 350 outgoing contacts per week - Answer incoming calls and tracking appropriate action - Placing orders for feed, plastics and ancillaries as required - Agreeing delivery dates with patients - Updating patient records, both paper and systems as required - Taking action with GP's, pharmacists, patients and carers to ensure prescriptions are received on time ... and evening on call at frequency of a minimum coverage of 3 weekends per year and 30 evenings per calendar year (variable depending on the need of the business) Experience: - Excellent customer service...

  15. Centre Manager

    Aldershot | £29k - 33k per year | From Forces Recruitment Services

    An opportunity has arisen for the requirement of a Centre Manager who has a strong business acumen and has experience of acting as a change management agent, working proactively to make... organisational change happen. This Centre Manager must have the ability to seize opportunity and show initiative. As Centre Manager it is your responsibility to provide evidence of the quality of service to all inspectorates: WAG, ESTYN, OFSTED and Awarding Bodies, this will include all strategies. The Centre Manager must have a professional appearance and attitude is a must. Applications from suitably experienced ex-military personnel are strongly encouraged Main Duties and Responsibilities: To follow the inspection framework across all centres' as directed. To support all...

  16. NHS 111 Call Handler

    Dorking | 8.3000 | From Care UK Primary

    Job Summary Are you looking for a career path into healthcare yet have no medical background? Are you passionate about helping others? Can you work well under pressure and have good attention to... recruiting for experienced Call Handlers to join our busy 111 call centre in Dorking, Surrey working part time (minimum of 12 hours) every weekend, both Saturdays and Sundays. We also have some evening shifts available additionally to working weekends if you’re looking for a few more hours (up to 30 hours). As a 111 Call Handler you will be answering inbound calls from members of the public within...

  17. Horticultural Manager - Staines Garden Centre

    Staines | | From Notcutts Garden Centres

    Notcutts is the third largest Garden Centre Group in the UK and the largest privately owned, by the Notcutts family. With increased interest in gardening, the rise of celebrity gardeners and ‘grow... your own’ it is a great time to be in the Garden Centre business. We are looking to recruit a talented and enthusiastic Horticultural Manager to join our Staines Garden Centre in Middlesex. You will be joining a well-established Garden Centre, with turnover for Horticultural areas of the centre in excess of £1 million. We are renowned for offering variety and a diverse range of products to cater for the needs of every gardener, delivering a pleasurable shopping experience. The Garden Centre is currently approaching the completion is its redevelopment, so it’s a really exciting...

  18. Network Operations Centre - CCNA Graduate

    Leatherhead | Negotiable depending on experience | From Cisilion Limited

    Role Network Operations Centre - CCNA Graduate Reporting to Head of Support Services Department Network Operations Centre Location Leatherhead, Surrey Job..., location and client preferences as far as possible. - Responsible for creating and managing the On-call Rota. - RMA Administration. - Cisco Service Contract Centre Administration, which allows ... . They are the core of our business and are what make Cisilion such a great and fast growing company. PURPOSE OF THE ROLE The Network Operations Centre provides a critical customer facing role that ensures our customer solutions provide the optimum level of availability and performance over the lifecycle of the solution. The Network Operations Centre provide the front line in this support...

  19. NHS 111 Call Handler

    | 8.3000 | From Care UK Primary

    Job Summary Are you looking for a new opportunity where you will be part of an exciting team and your role makes a difference? We are looking for experienced call handlers to join our NHS 111... Service in Dorking to manage calls from members of the public with non-emergency/urgent needs. You will be required to complete training via NHS Pathways and direct the caller to the best service suitable to meet their needs. This is predominantly an 'Out of Hours’ service and we are currently recruiting for Part Time Health Advisors that can work various shifts over evenings and weekends ... As a Health Advisor you will be answering telephone calls from members of the public within a defined timeframe using NHS Pathways software and provide the appropriate response to the patient’s need...