Technical Architect, contact centres, telephony sought for award-winning, fast-growing technology company which provides important business solutions for the eCommerce sector.
Designing telephony... architecture, network architecture and ecommerce applications you will liaise with client teams to produce low-level technical designs. You will be the subject matter expert producing the reference designs, standards & principles.
With excellent client-facing and communication skills you will have significant experience of contact centre implementations (and Avaya, Genesys, Cisco, Aspect, Interactive Intelligence, etc.). Your skills will include:
*Infrastructure PBX, ACD, Session Border Controllers / SBC, Cisco ISR's, Asterisk, Proxies, B2BUA, 3PCC, SIP Phones
*VOIP: - SIP, RTP...