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Call Centre jobs in Woking

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  1. Customer Service Executive / Call centre

    Bracknell | 21000.0000 | From Parkside Office Professional

    Are you outstanding in your field of Customer Service? Do you have customer service experience within a call centre environment? Have you had customer service experience of dealing with queries and... experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a permanent basis, situated in Bracknell. As a customer service/ call centre executive ... . The customer service/ call centre executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance with post trade queries, aiming ... customer service/ call centre executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions then please apply now for an...

  2. Call Centre Manager - B2C - Up to £35,000

    Godalming | 30000.0000 | From Kingsgate Recruitment Ltd

    You must have recent experience in managing a team of phone based Customer Service Advisor's to apply for this role. Our client is a leading established business in the Surrey area looking to... recruit an experienced Call Centre Manager to expand and manage their existing team of Customer Service Professionals. Location: Surrey Salary: Up to £35,000 DOE Terms: Full Time, Permanent Duties Include: Develop a quality initiative for all workflows.Introduction of KPI’s and SLA’s across each department.Manage billing and invoicing queries.Ensure all customer queries and high level complaints are completed within KPI’s and SLA’sDrive best practice through the awareness of innovations within the industry.Recruit, develop and manage a team of experienced customer service...

  3. Call Centre / Customer Service Manager to £40K

    Woking | 35000.0000 | From Kingsgate Recruitment Ltd

    You must have recent experience in managing a team of phone based Customer Service Advisor's to apply for this role. Our client is a leading established business in the Surrey area looking to... recruit an experienced Call Centre Manager to expand and manage their existing team of Customer Service Professionals. Location: Surrey Salary: Up to £35,000 DOE Terms: Full Time, Permanent Duties Include: Develop a quality initiative for all workflows.Introduction of KPI’s and SLA’s across each department.Manage billing and invoicing queries.Ensure all customer queries and high level complaints are completed within KPI’s and SLA’sDrive best practice through the awareness of innovations within the industry.Recruit, develop and manage a team of experienced customer service...

  4. Call Centre Agent

    Godalming, Surrey | £9/hour | From CV-Library

    Call Centre Agent Money Expert is one of the UK’s leading comparison sites which aims to ensure that all of its users attain the most competitive deals on financial products, their gas &... electricity and other products. Our comparison service allows you to see all of the best deals on the market that are available to you at present. The role involves dealing with inbound calls to verify sales made by field agents and calls from customers with a wide range of enquiries and complaints. The role of an inbound call centre agent is office based. No cold calling required. The role is paying £9 p/h, Full Time, 5 shifts a week, Mon-Sat. The call centre is open: Monday- Friday 9am - 9pm Saturday 10am – 6pm Bank Holidays 1pm - 9pm The main duties of a call centre agent...

  5. Head of Contact Centre

    Slough | £50000.00 per annum + Bonus | From MAXAD RECRUITMENT Ltd

    Head of Contact Centre: Are you an ambitious Contact Centre Manager with the ability to create a genuine high performing B2C and B2B Centre of Excellence? Join an innovative, web-based group... leader in its sector. As a result of this expansion a new contact centre is being established in Slough, Berkshire which will become a Centre of Excellence. The Head of Contact Centre is the key ... and Travel. Key responsibilities: - Leading the contact centre teams to deliver sales and service excellence driving performance and achieving and exceeding KPI's consistently. - Setting, recording and managing the daily, weekly, and monthly activities of the contact centre sales teams. - Developing the teams though 121 coaching and training providing all staff with a personal development plan...

  6. Contact Centre Performance Supervisor

    Farnborough | £18,500 | From Mulberry Recruitment Limited

    Job Title: Contact Centre Performance Supervisor Reporting to: Head of Customer Contact Overview The role of the Contact Centre Performance Supervisor is to support the Contact Centre..., liaising with recruitment agencies and updating databases for MI. - Evaluate call quality and other KPI's to identify performance opportunities and trends. - Coach staff on findings from call evaluations, identify skill gaps and work closely with the contact centre trainer on recommendations for specific training modules. - Assist staff to achieve the KPI's and targets set. - Assisting groups ... targets. - Absence Management through RTW interviews and collation of data - Develop a consultative relationship with contact centre management team and other key stakeholders to provide best levels...

  7. Network Operations Centre Engineer

    Leatherhead | Negotiable depending on experience | From Cisilion Limited

    LOCATION: LEATHERHEAD, SURREY REPORTING TO: HEAD OF SUPPORT SERVICES DEPARTMENT: NETWORK OPERATIONS CENTRE PURPOSE OF THE ROLE To provide 2nd and 3rd line support to our customers across... participate in a shift pattern with the other engineers in the team, as well as providing on-call cover which is shared with the other engineers in the team (on average, 1 week in 4). Cisilion offers...

  8. Part Time Helpdesk - Call Logger

    Bracknell | 8000.0000 | From Manpower

    Manpower are currently recruiting for a Part Time Customer Service Agent to join their Client - an on-site delivery specialist for multi-vendor products and services. Part Time Hours: M-F 09:00 -... bespoke service offerings Responsibilities will include: Dealing with incoming phone calls and making outgoing phone calls Ensure all cases are logged with correct service entitlements and other critical details Proactive management of all break fix fault cases including correctly routing mobile cases throughout the Solution Centre and effective dispatching of cases to fixed site engineers Proactive ... quality checks Review the Balance Scorecard to check KPI's are being met Represent the Solution Centre at non customer-facing meetings, Communications Forum, engineer meetings, SDM meetings...

  9. NHS 111 Call Handler

    | 8.3000 | From Care UK Primary

    Job Summary Are you looking for a new opportunity where you will be part of an exciting team and your role makes a difference? We are looking for experienced call handlers to join our NHS 111... Service in Dorking to manage calls from members of the public with non-emergency/urgent needs. You will be required to complete training via NHS Pathways and direct the caller to the best service suitable to meet their needs. This is predominantly an ‘Out of Hours’ service and we are currently recruiting for Part Time Health Advisors that can work various shifts over evenings and weekends ... a Health Advisor you will be answering telephone calls from members of the public within a defined timeframe using NHS Pathways software and provide the appropriate response to the patient’s need...

  10. Data Centre Technician

    Farnborough | 27000.0000 | From ENS Recruitment

    ENS is currently recruiting for a Data Centre Technician to join a talented technical operations team and will be responsible for maintaining datacentre infrastructure and deliver on client... years. If you are interested in the Data Centre Technician role and would like more details, please call Carmen Neagu at ENS Recruitment ENS Recruitment is an equal opportunities employer. ... requests. Main responsibilities for Data Centre Technician are: Manage all Datacentre related activities including adherence to policies, keeping documentation up-to-date and ensure security checking and validation are undertakenConfiguration managementManager customer solutions by either providing the solution themselves or routing through an external supplierProvide internal IT support as...

  11. Data Centre Technician

    Farnborough | 0.0000 | From ENS Recruitment

    ENS is currently recruiting for a Data Centre Technician to join a talented technical operations team and will be responsible for maintaining datacentre infrastructure and deliver on client... of 5 years. If you are interested in the Data Centre Technician role and would like more details, please call Carmen Neagu at ENS Recruitment ENS Recruitment is an equal opportunities employer. ... requests. Main responsibilities for Data Centre Technician are: Manage all Datacentre related activities including adherence to policies, keeping documentation up-to-date and ensure security checking and validation are undertakenConfiguration managementManager customer solutions by either providing the solution themselves or routing through an external supplierProvide internal IT support as...

  12. Call Team Manager, Bracknell - Estate Agency

    Bracknell | 35000.0000 | From Chancellors Group of Estate Agents Ltd

    Call Team Manager Bracknell £35,000 - £55,000 PA OTE An exciting opportunity has arisen for a motivated Call Team Manager to join our Head Office in Bracknell. This is the ideal role for an...: Show enthusiasm and be a pro-active team player with can-do attitude Have previous call centre experience in a similar role Be able to effectively motivate a team Be able to liaise with ... enthusiastic and experienced telesales individual with excellent communication skills to join our team. As a Call Team Manager, you will need to: Make outbound calls to Chancellors registered ... standards, seating, following-up on sickness, approving holidays in line with the standard Company processes Make outbound calls to new applicants who make contact with Chancellors via various...

  13. Customer Service Call Coordinator-Immediate start

    Maidenhead | 10.0000 | From Adecco

    Our client is currently seeking a customer service call coordinator for a pharmaceutical company in Maidenhead.Shift Patterns are:8am-4.30pm9am-5.30pm10am-6.30pm11.30am-8pmMAIN RESPONSIBILITIES*On... going patient liaison, achieving a minimum of 350 outgoing contacts per week*Answer incoming telephone calls and take appropriate action*Placing orders for feed, plastics and ancillaries as required*Agreeing delivery dates with patients*Updating patients' records, both paper and systems as required*Taking action with GPs, pharmacists , patients and carers to ensure patients prescriptions are ... and evening on call at a frequency of a minimum coverage of three weekends per year and 30 evenings per calendar year. This will vary depending on the needs of the businessEssential skills:-experience in...

  14. Project Manager - Data Centre Migration

    Woking | 450.0000 | From Gibbs S3 Ltd

    Data Centre Migration Project Manager (DC Migration experience essential) - Woking - £450 - £490 per dayOur client, a huge multinational technology company is urgently looking for a Project Manager... for their large scale data centre migration programme. Essential skills and experience: - Strong project management experience - Recent Data Centre Migration experience is essential- Experience of managing implementation and integration of new infrastructure - Strong infrastructure domain and divestments expertise - Excellent stakeholder management skills - Strong negotiation skills - Excellent communication skills This is a contract role initially for 3 months based in Woking. Please apply online for immediate consideration or call Slaine Kelly for more information on . ...

  15. Data Centre Engineer / Operator

    Slough | 28152.0000 | From Manpower

    Manpower are currently recruiting for a Data Centre Engineer / Operator to join their Client - an on-site delivery specialist for multi-vendor products and services. The Engineer will provide Server... hardware support across a multi-vendor environment, Hardware consists of H.P. ISS, Dell servers, I.B.M. Blades & I.B.M. P770's.Responsibilities will also be to provide Data Centre cabling ... etcBased on customer site in Canary Wharf and supporting hardware within a short DLR trip; hours will be Mon - Fri 07:00 - 21:00 split shift, and then Sat 08:00 - 17:00 and required to do on-call. Salary ... working practice*Sound knowledge of general Health & SafetyDesirable *ITIL Foundation *H.P.E. tools/system knowledge i.e parts ordering and H.P.E. call management via FSM/SF*Good knowledge of Service Now...

  16. Service Centre / Operations Manager

    Guildford | £40000 per annum | From Tate

    ** Service Centre /Operations Manager ** TRANSPORT /LOGISTICS EXPERIENCE / BACKGROUND IS REQUIRED IMMEDIATE START AND INTERVIEWS £40K Guildford, Surrey Our client based in Guildford, Surrey... is seeking an experienced Service Centre /Operations Manager to oversee the Guildford office. The purpose of your role will be to ensure the legal, efficient and profitable running of the service centre by supporting and encouraging sales activity; by being accountable for the P&L, operations and people management of the service centre; and by providing a high level of customer service at all times. Main Duties: · Effective management of P&L, Service Level Agreements, Standard Operational Procedures and credit control process · Developing and maintaining a sales territory to increase...

  17. Area Manager (Education / Study Centres)

    Leatherhead | 28000.0000 | From Kumon Educational UK

    Area Manager - London South - Leatherhead £28,000 starting salary- £30,000 after completion of 6 months’ probation Do you want to work for the world’s largest supplementary education provider? Are... ensure the growth of their business; the recruitment and retention of their students in their study centres. You will be based in our Leatherhead office but will cover surrounding regions including Kent and Surrey. Kumon develops every child’s potential, offering Maths and English study programmes to more than 4 million students worldwide. We currently have over 680 franchised study centres ... of Kumon within your areasupport Instructors with strategies to ensure growth and achievement of their targetsprioritise area activities such as centre visits, training and analysing Instructor and student...