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  1. Customer Service Manager - London

    London | £22,000 - £30,000 per annum | From BCT Resourcing

    Title: Customer Service Manager Location: London Job Type: Full time Salary: £22,000 - £30,000 One of our key client is looking to recruit a permanent, full-time Customer Service Manager in... London. Job responsibilities : Receiving calls from customers inquiring about products and also wanting support with their current contracts Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude If you feel you have the relevant experience and credentials for this role, then please simply send your...

  2. Customer Service Analyst

    Sutton | Competitive + Benefits | From LLOYD RECRUITMENT SERVICES LIMITED

    My client is looking for a Customer Service Analyst, for a temporary assignment based in Sutton. An exciting opportunity to work for a leading organisation, supporting the Customer Services... Manager, ensuring the contact centre develop best practice in this new function, to ensure the best possible MI and insight to deliver great service to our customers. Main Duties - To support the Contact Centre in providing information, analysis and communication to drive both the customer experience and operational efficiency. - To design, build, manage and maintain the business rules within their critical operational systems - Develop intelligent MI to ensure the contact centre has clear visibility of all KPI's - Trend analysis and recommendations to drive business improvement...

  3. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  4. Customer Service / Marketing Administrator

    London | £13.00 - £14.00 per hour | From London City Network

    World leading professional body with over 100,000 members is seeking an experienced Customer Service / Marketing Administrator to support their Commercial Training department at their central London... offices. This is a temporary role starting ASAP until April initially and will pay between £13.00 and £14.00 per hour. The main purpose of the Customer Service / Marketing Administrator will be ... training course enquiries - Reporting and analysis using Salesforce CRM - Supporting with Marketing to include, direct mail, e-shots, managing and updating website content The ideal Customer Service / Marketing Administrator will have the following knowledge, skills and experience: - Previous experience of working in a similar role - Previous customer service experience, preferably dealing...

  5. CUSTOMER SERVICES

    London | 17000.0000 | From Pertemps

    CUSTOMER SERVICES£19,000 plus BONUSES NO SALES JUST GREAT SERVICE REQUIREDA great opportunity to work for a Global Insurer based in West London easily commutable on the District Line as a Customer... Advisor within a bright and modern Contact Centre.No Sales just really good service and a can do attitude with reliability and enthusiasm.Giving advice for potential claims and answering customers ... serviceContact/Call centre experience ideally or proven Customer ServiceIn bound call customer service experienceBe able to work shifts rolling 5 days out of 7 including weekends when rostered7 hrs per day shift patterns between 8am and 9pmPass a DBS check (No CCJ's or Convictions)Clearly spokenEmpatheticEnjoy working in a team and to delver a high level of customer service at all timesPrevious insurance...

  6. Customer Service and Sales Advisor

    South West London | £9.75 per hour | From Royal Household

    New opportunity not to be missed! Royal Collection Trust has exciting opportunities for Customer Service and Sales Advisors to join their team based in London for summer. Joining on a full time,..., you'll make every visitor feel welcome and valued as a Customer Service and Sales Advisor. You'll answer their questions, provide information, and always aim for the highest possible levels ... . This is your opportunity as our Customer Service and Sales Advisor to use your personality and customer service skills to deliver the exceptional. With excellent opportunities to develop and enhance your career, Royal Collection Trust is the place to be. Why not click 'apply' today to become a Customer Service and Sales Advisor - don't miss out on this exceptional opportunity. Royal...

  7. Customer Service - Transport planner

    West London | £18k - 25k per year + Bonus, 25 days holiday and | From Precision People

    Position: Customer Service - Transport plannerSalary: £18-23k plus bonus 25 days holiday and pensionSector: Construction - Quarrying, Mining - Minerals Location: Hammersmith, Ealing, Park Royal,... their field. They provide high quality service, best value and are strongly committed to continuous improvement. Their products are renowned for being the best in the industry and they attract customers ... progression This role is due to internal promotion and expansion. The Role Due to expansion and promotion of the current team they are recruiting for a Customer Service Agent - Order Taker - transport ... you will need to demonstrate are drive, hunger to succeed in a customer service environment, a strong, witty personality, and the ability to naturally build rapport with others. Excellent...

  8. Customer Service Manager

    Farnborough | £23-25k | From Mulberry Recruitment Limited

    Customer Service Manager Location : Farnborough Salary £23-25k The role of the Internal Customer Service Manager is to provide excellent service to the client, retailers, and consumers. To... and accuracy. Management Experience Customer service experience Supply chain understanding Confident and assertive CRM systems Ability to prioritise work. Have a can do attitude. MS ... chain for example IT departments, Warehouse Management, Suppliers i.e. delivery companies managing processes for optimum service delivery. You will also oversee a team of advisors, managing the day to ... challenges at all times. Ensure targets and service levels are met by reviewing team workloads. Capture and Data Analysis to make informed decisions and recommendations for continuous...

  9. Customer service

    Croydon | 18000.0000 | From Reed

    We are now recruiting for a number of talented individuals to join us at this exciting timeThis is a great opportunity to join a well established dealership who has recently opened a new contact... centre and need customer service executives to join the team. You will be based in modern brand new offices with state of the art equipment. Hours of work would be Monday - Friday 8-5pm, and 10-7pm ... include:- Taking inbound calls from customers- Booking in Services- Updating service diary. - Dealing with queries- Directing calls to relevant departmentPerson Specification:The ideal applicant for this position will have previous customer service experience within a call centre environment. If you have any motor experience that would be advantageous. You must have an excellent telephone manner...

  10. Customer Service

    London | 18000.0000 | From Pertemps

    Working for an innovative fast growing company based in West London who will give you up to £500 bonus a month on your basic wage just for doing your job, no sales involved! With up to 30% off their... develop their colleagues, with a fresh approach to customer service. This centre take a relaxed approach to make sure the customer service is always kept to an excellent standard as the motto is keep your colleagues happy and your customers will be happy.The role will include:Handling calls inboundLogging calls on in house systemAnswering queries Dealing with email queriesPassing on queries to relevant departmentsSolving customer issuesThis position will commence on the 30th of January with interviews on the 23rd and 24th of January.Must have customer service experience however does not to have...

  11. Customer Service

    Maidenhead | 0.0000 | From SkyEx Resourcing Ltd

    CUSTOMER SERVICE EXECUTIVE TEMP - Until June 2017 £9.00 - £10.00 per hour Maidenhead Town Centre As a CUSTOMER SERVICE EXECUTIVE you will have to deal with all aspects of residents enquiries via... telephone, email and face to face in an efficient, polite and friendly manner . This will include resolving and processing customer enquiries and complaints, while covering a wide range of services. You will need to identify and understand customer needs while undertaking support activities to ensure the business runs effectively. You will need the following to be a CUSTOMER SERVICE EXECUTIVEYou will need an up to date DBSExcellent interpersonal skills and the ability to deal with challenging situations Excellent written and verbal communication skills Ability to use office equipment...

  12. Customer Service Sales Support Assistant

    North London | £18-24k | From CM International

    Customer Service Sales Support Assistant - Looking for a fun customer servicesrole that will give your Monday's meaning? - Ready to develop better skills in both customer service and sales? -... Over 18 and able to commute to North London? CM International is recruiting now for multiple openings within their customer service sales support team for 2017. Customer Service Sales Support ... increasing positive brand awareness. Customer Service Sales Support Assistant: As a Customer Service Sales Support Assistant, you'll begin a lasting relationship between potential customer and client using the simplest and oldest method of communication - one person speaking to another! You'll be engaging customers continuously, explaining our client's products and services. People with an...

  13. Customer Service Advisor

    London | 0.0000 | From Tradeprint

    We have an excellent opportunity for a Customer Service Advisor to join our team in London.Job Title: Customer Service AdvisorLocation: London (postcode area: EC)Salary: Competitive + Excellent... leader in mass customisation, our ambitions are boundless. Tradeprint is an exciting place to be and as a result of our rapid growth we’re on the lookout for top talent!Customer Service Advisor - Job Description and ResponsibilitiesWe are looking for a Customer Service Advisor (internally referred to as Customer Happiness Hero) to join one of our Customer Success Teams and help us continue our impressive growth by delivering a world-class level of service to our clients- Dealing with all inbound enquiries (live chat, calls, and emails via Zendesk) from a group of customers assigned to the team...

  14. Customer Service Agent

    London | 19000.0000 | From Pertemps

    Customer Service Agent – immediate startINBOUND CUSTOMER SERVICE / CALL CENTRE AGENT - START IN JANUARY We are recruiting for a fantastic customer service agent in Chiswick that has a great working... environment, excellent training and is a really fun place to work. This is a non-sales job role, Your duties will involve dealing with existing Customers offering outstanding customer service on an inbound basis, dealing with mobile phone insurance enquiries. You will have to establish rapport with the customer, help them with any issues they have.Experience in call centre environment isn't ... attitude in handling calls professional' Order processing and accurate data entry The Candidate: "Delivering outstanding Customer Service ' We are looking for determined and professional candidates...

  15. Customer Service Advisor

    London | 20000.0000 | From Pertemps

    IMMEDIATE START!CUSTOMER SERVICE ADMINISTRATOR- IIDEALLY TEMP/PERM£20,000This leading client, an innovative sustainability focused company within a FTSE100 group, is looking for an exceptional... Customer Service Executive/Administrator, This client assists the food industry to adopt a more sustainable approach to business through their products and services.Working from their office in close to Shepherds Bush/Kensington, this role will be in working in the Customer Service Team where you will report to our Customer Service Supervisor.Responsibilities:Managing customer orders via ... all elements of customer service.Candidate:Preferably 1 year of Customer Service experienceA level or degree education prefferedYou are super friendly and great with peopleYou enjoy providing excellent...

  16. Customer Service Supervisor

    London | 28000.0000 | From Huntress

    A leading trading exchange company within the transport sector is looking to recruit a Customer Service Supervisor. Based in West London, this is a hands on role, responsible for ensuring the... highest levels of customer service are delivered to customers at all times and via every communication channel as well as overseeing the customer service team. You will have previous Customer Service Supervisor experience. Core Key Responsibilities: Providing Supervisory assistance and direction to Customer Service AgentsProviding input and feedback to management regarding departmental changes/problemsPerforming routine supervisory dutiesMonitoring renewals for subscriptions, setting KPI's for Customer Service Agents to ensure a high renewal rateProviding initial training and ongoing...

  17. Customer Service Advisor

    London | 17000.0000 | From Bywaters

    Your new role: As a Customer Service Advisor you will be responsible for internally managing our existing client accounts, ensuring customer satisfaction is met with every interaction. Reporting in... resolved in a timely and professional manner. A day in this role will include: Managing all incoming service and invoice queries from Customer Service assigned accounts Placing orders and advising customers of new/additional service offerings Working closely with our Transport department to ensure service levels are maintained to clients SLA standards Working closely with the CR team to ensure ... updated Producing periodic reports for internal and external senior members of staff To be successful in this role you will have: Essential: Excellent customer service and communication skills...

  18. Customer Service Agent

    London | 19000.0000 | From Pertemps

    An exciting opportunity has arisen for Customer Services professionals to join our client, a global leader in technology protection services based at their Chiswick office. The basic salary is... £19,000 per annum with a realistic bonus of up to £500/month based on performance targets. This role will comprise inbound calls only. The main purpose of the Customer Services Agents will be to ... the appropriate system while following established policies, procedures, and contractual obligations- To handle Customer Service requests, primarily inbound telephone calls, in a prompt, courteous, and efficient manner, ensuring that the needs of the customer are met, service is rendered, and the customer is kept apprised of the status of their request- Interpret insurance policy coverage to approve or deny...

  19. Customer Service Advisor

    Hounslow | 24000.0000 | From Huntress

    A premium kitchen appliances company based in Chiswick, West London is looking for a Customer Service Advisor. This is a great opportunity for an experienced Customer Service Advisor who will be... responsible for delivering the highest level of customer service to the consumer. This is an office-based role primarily managing order processing and keeping good communication between the warehouse, customer and outside service agents. You MUST have at least 2 years experience in a customer service environment and previous experience in a Call Centre environment is preferred. Core Key ... a customer service environment and previous experience in a Call Centre environment.Must be well spoken, articulate and conciseStrong skills in written and spoken English language.An interest in food...

  20. Customer Service Advisor

    Guildford | 18000.0000 | From Reed

    A great opportunity for a Customer Service Advisor to work in a dynamic and customer focused team has arisen for a client of ours in Guildford. As a Customer Service Advisor you will responsible for... placing orders and dealing with customer queries, always providing excellent customer service. This is a full time 10 month contract with the possibility of going permanent, working hours are ... , Account Manager, CSC, other department as necessary, informing the customer of action taken and maintaining ownership of queryRecording customers’ enquiriesHandle and report service, delivery and product ... responsibilities from time to time:Undertake proactive customer service and marketing campaigns and initiatives for Special ProductsProvide flexible cover for other Area Sales Advisors when required.Skills...