An exciting opportunity for an experienced Customer Service Professional with a background in Information Technology to join this small and growing property management platform provider.
You will... the small customer service team through to conclusion
- Taking responsibility for regular account level communication
- Training customers both at their offices, and visiting customer offices or sites
- Providing help and advice to customers using their online services
- Investigating and solving customers' problems
- Simplifying processes, ensuring best practice, keeping records
- Becoming ... build supportive relationships with their customers, mostly on the phone and through some client visits. Working closely with the technology, sales and implementation teams, you will support their...