Call Centre Manager
£30,000 - 35,000, plus a 2.50% annual bonus
Our client based in Central London is looking for an exceptional Call Centre Manager to join their team. This... Centre, ideally within Customer Service, but with some experience of outbound Sales. The candidate will also require extensive knowledge of call metrics, change management and being driven to be highly successful.
The company offer a healthcare scheme, an annual bonus, a pension and several other non-standard offerings.
Candidate profile for the Call Centre Manager
Previous experience as a Reservations Manager/Supervisor, or Call Centre Manager/Supervisor
Proven experience of successfully managing a team within a Call Centre
Strong knowledge of revenue management