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Call Centre jobs in Esher

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  1. Customer Services Advisor / Contact Centre / Call Centre

    Redhill | £22,000 - £25,000 + Excellent Benefits | From networx Ltd

    Customer Services Advisor / Contact Centre / Call Centre / Customer Relations / Helpdesk / Utilities / Water Redhill, Surrey £22,000 - £25,000 + Excellent Benefits Our client supplies water to... Advisor in the Customer Contact Centre at the very heart of our Operations. Under the guidance of the department's Manager and Team Leaders, you will be the first point of contact for customers when they need your expert help. Our client trusts you to take care with each and every call, placing a real emphasis on quality outcomes rather than simply meeting targets. It is key that...

  2. Call Centre WorkForce Manager - THBangkok

    South West London | | From Big Wednesday Digital

    PLEASE NOTE THIS ROLE IS BASED IN BANGKOK / THAILAND Call Centre WorkForce Manager - Full relocation and visa sponsorship available! Enjoy access to some of the best beaches in the world and... job was originally posted as www.totaljobs.com/JobSeeking/Call-Centre-WorkForce-Manager---THBangkok_job63389936 ... our contact channels. You will also be charged with forecasting call volumes and the real-time monitoring of traffic to ensure optimal performance. You will strive for great service levels whilst minimizing abandon rates and your passion for data will be satisfied by analysis of inbound traffic together with monitoring and adjusting staff resources to meet call volume demands and performance goals...

  3. Customer Service Opportunity - Not A Call Centre!

    City Of London | DOE | From Actell Interactive - London

    Customer Service Role - FULL TIME! Actell Interactive is an up and coming marketing firm based in Central London, we are interested in candidates looking for a company to grow with and not..., advertising, team, PR, retail, marketing, sales, promotional work, merchandising, face to face sales, call centre work, customer service, management and team leading, bar and reception work, face to face...

  4. Call Centre / Customer service (Change career today)

    North London | £300-£400pw - Average Earnings paid weekly | From HMGT Services Limited

    Do you work in a Call Center? Are you tired of being stuck behind a desk all day, calling and calling people without getting the result you want? Do you feel like you could be putting your hard... the importance of your customer service skills from your call centre role, are motivated, outgoing and have the willingness to learn and build upon any customer service experience you may already have. This...

  5. Repairs Call centre Team Leader / Costumer Service Contact Cent

    East London | £20 - £23 p hour | From Randstad Sourceright Ltd

    Repairs Call centre Team Leader / Costumer Service - Contact Centre Public Sector: London based Council As Repairs Call Centre Team Leader you will: * To be is responsible for the effective... demands and resource planning to ensure day to day operations in the Contact Centre are managed effectively and customers are satisfied with the service delivery and outcomes provided by the Repairs Officers * To make decisions regarding the operations of the Contact Centre including liaising with external contractors, housing management and the Internal Stakeholders Qualifications and Knowledge and Skills: * A detailed technical knowledge of repairs and understanding how this relates to the service delivery requirements within the Contact Centre * An understanding of performance management...

  6. Call Centre Advisor

    London | £15000 - £18000/annum | From Quantum Group

    Our client an International Bank based in the City is looking to expand the team in their call centre. Only candidates with previous banking and call centre experience will be considered. JOB... number of calls handled during the day 65-70 Ensure login time on call centre system is as per shift time. No customer complaint from call handling Regular interaction with branches and other departments to resolve customer queries Reporting to Team Leader- Call Centre who is further reporting to Head- Operations & Customer Services PERSON SPECIFICATION Experience in handling customers ... RESPONSIBILITY Handling of customer calls efficiently and to the satisfaction of customer Handling of customer queries Ensure that service id delivered as promised on the call Handling...

  7. Call Centre Sales Executive

    South West London | £10000 - £26000 per annum + basic plus commission | From eRecruit Solutions Ltd

    A Sales Executive is sought to join this call centre in Central London. This organisation is a major employer in the City of London. With their recent expansion comes the need to expand their... Friday (overtime offered if available) The ideal Sales Executive will possess: * Proven sales or call centre experience * Fantastic communication skills * Great customer focus * The ability to ... with their enquiries * Make outbound sales calls The successful Call Centre Sales Executive can look forward to being part of a friendly and encouraging team and fantastic career prospects. Please click to apply now for this role as a Call Centre Sales Executive! If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can...

  8. Call Centre Sales Executive

    South West London | £10000 - £26000 per annum + basic plus commission | From eRecruit Solutions Ltd

    A Sales Executive is sought to join this call centre in Central London. This organisation is a major employer in the City of London. With their recent expansion comes the need to expand their... Friday (overtime offered if available) The ideal Sales Executive will possess: * Proven sales or call centre experience * Fantastic communication skills * Great customer focus * The ability to ... with their enquiries * Make outbound sales calls The successful Call Centre Sales Executive can look forward to being part of a friendly and encouraging team and fantastic career prospects. Please click to apply now for this role as a Call Centre Sales Executive! If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can...

  9. Call Centre Manager

    Dorking | Competitive | From Care UK

    Job Summary As the Call Centre Manager you are responsible for the efficient operation of the Care UK 111 Call Centre covering In and Out of Hours services. You will also have to ensure the... and the effective supervision of all staff under their management Responsible To National Call Centre Manager Key Responsibilities •Responsible for the management of immediate reporting ... delivered in the top quartile of all targets and measurements and meet locally agreed contractual KPI’s •To ensure call centre staff fully understand the importance of their role in delivering an effective, efficient, caring and positive service and always ‘treating patients as family’ •Resume ownership for call centre complaints and ensure that they are promptly and adequately investigated in line with...

  10. Call Centre Operative

    North London | £2100 - £25000/annum Company Benefits | From Octane Recruitment

    We are looking for an experienced Call Centre Operative for our clients' busy main dealership. Based - Southgate Basic Hours - 9:00 - 19:00 Mon - Fri. One in four Saturdays (overtime) 22 days... annual leave Salary - Very competitive The Role: The successful applicant will have previous call centre / telephone experience. · Maintain a friendly and efficient customer interface for service work · Leave every calling customer with a sense of efficient service and being valued · Maintain customer personal and transaction records so they are useful to other retailer staff · Provide a single point of contact and resolution for routine customer enquiries and concerns Measures: · Call answering times · Call resolution vs targets · VQM / dealer audit · Customer...

  11. Call Centre Sales Executive

    London | £10k - £26k pa + basic plus commission | From eRecruit Solutions Limited

    A Sales Executive is sought to join this call centre in Central London. This organisation is a major employer in the City of London. With their recent expansion comes the need to expand their... to Friday (overtime offered if available) The ideal Sales Executive will possess: - Proven sales or call centre experience - Fantastic communication skills - Great customer focus - The ability ... customers with their enquiries - Make outbound sales calls The successful Call Centre Sales Executive can look forward to being part of a friendly and encouraging team and fantastic career prospects. Please click to apply now for this role as a Call Centre Sales Executive! If the details shown on your CV match our client's requirements, we will provide our client with your full details so...

  12. Trainee Call Centre Agents

    London | £7.50 - £8.00/hour uncapped bonus | From Logical Recruitment Partners

    75 Call Centre Executives Urgently required Based in Old Street (East London) IMMEDIATE START Based in the City of London , this is a great opportunity to join a great sales team. Just a short... walk from Old Street tube station,. This company has a solid reputation and work on campaigns for some of the most prestigious companies in the UK. You will be working in a full time role where you will be dealing with inbound calls as well as outbound calls, selling subscriptions, or setting up daily packages for digital TV. You do not need any experience, all you need is a hard working ... benefits such as free gym membership, child care vouchers. Please call Marc for an immediate interview on (Apply online only) Owing to the nature of this position, any offer of employment with this...

  13. Call Centre Receptionist

    Croydon | £16000 - £17000/annum | From Huntress Group

    We have a fantastic opportunity for a Call Centre Receptionist to join a professional, well established company based in central Croydon. As a Call Centre Receptionist you will be part of a team... of 12 who are responsible for receiving approximately 1000 incoming calls from clients and members of the public per day, accurately taking client details including names and telephone numbers, logging caller's details and query into the database and forwarding all relevant information onto the correct department who will respond to the client's query. Other duties will include: Being the first point of contact for potential complaints and managing the expectations of the client Franking outgoing mail Sorting and distributing incoming mail and faxes Sending out customer satisfaction...

  14. Inbound Call Centre / Customer Service Agent, London

    London Ec | £18,000 to £22,000 per annum | From Hot Recruitment Consultants Ltd

    We are looking for a reliable and friendly Inbound Call Centre / Customer Service Agent to join Europes largest premium minicab company, based in central London. Do you have a fantastic telephone... courier service. The Person We are looking for a professional Inbound Call Centre / Customer Service Agent to support our clients incoming queries across telephone and email from clients. Fulfilling bookings, queries and complaints handling from both B2B and B2C customers in a fast paced environment. As an Inbound Call Centre / Customer Service Agent your main duties will include: * Answer incoming calls to the Contact Centre from National and Global customers * Support email enquiries * Always deal with customers, clients and colleagues in a professional and courteous manner in line...

  15. Travel Assistant Call Centre Manager

    London, Essex | - £35k | From Platinum Travel Recruitment Ltd

    Our client is a dynamic and award winning specialist tour operator now seeking an experienced Assistant Call Centre Manager to join its friendly team. This luxury tour operator offer bespoke... European and worldwide hotels to the discerning clientele. Key duties Reporting to the Managing Director and the existing Call Centre Manager, you will be assisting in the day-today management of the call centre; with a focus on enquiry distribution and inbox management, individual and group targets. - Liaising with the team leaders and Sales Manager to ensure sales targets are consistently being hit - Monitoring call centre stats including inbound and outbound calls, listening to random calls to ensure that QA is being followed and maintained. - Monitoring and managing the inbound...

  16. Call Centre Agent - Inbound & Outbound

    South West London | £10000 - £26000 per annum + basic plus commission | From eRecruit Solutions Ltd

    Inbound and Outbound Call Centre Agents are sought to join this 90 strong team in Central London. The organisation uses their exceptional services and talents to create outstanding telemarketing... campaigns. They are driven to deliver the very best results for their clients, and can only do this by having the best sales team out there! Call Centre Agents follow up warm leads over ... : £10k basic salary plus commission, OTE £26k (top earners can achieve £40k!) Hours: Full Time, Monday to Friday (overtime offered if available) As a Call Centre Agent, you will benefit from: -Guaranteed ... the Leicester square area The ideal Call Centre Agent will possess the following: -Telesales experience -A friendly, outgoing personality -A high energy approach to sales -A desire to succeed Please...

  17. Call Centre Agent - Inbound & Outbound

    London | £10k - £26k pa + basic plus commission | From eRecruit Solutions Limited

    Inbound and Outbound Call Centre Agents are sought to join this 90 strong team in Central London. The organisation uses their exceptional services and talents to create outstanding telemarketing... campaigns. They are driven to deliver the very best results for their clients, and can only do this by having the best sales team out there! Call Centre Agents follow up warm leads over ... : £10k basic salary plus commission, OTE £26k (top earners can achieve £40k!) Hours: Full Time, Monday to Friday (overtime offered if available) As a Call Centre Agent, you will benefit from ... environment in the Leicester square area The ideal Call Centre Agent will possess the following: - Telesales experience - A friendly, outgoing personality - A high energy approach to sales...

  18. Call Centre Customer Service Trainer

    London | £22000 - £24000/annum | From Spring Personnel

    Call Centre Customer Services Trainer North London Monday-Friday 9am-5pm £22,000-£24,000 Role Summary; To contribute to the provision of the best possible customer experience through the... provision of world class training for call centre agents. Main Duties Include; *Design and deliver soft skills and product training to both existing and new employees on a group or one-to-one ... feedback received and own observations. *Ensure that the induction, the call centre manual and all training materials are updated and maintained. *Work with the call centre coach and deliver any ... training needs analysis, carrying out training design, delivery of training and evaluation of training in a call centre environment (Essential) *Skills in assessment (Essential) *E-learning experience...

  19. Customer Service Call Centre Executives

    Redhill, Surrey | £17000 - £19000 per annum | From Office Angels

    Office Angels Crawley are looking for dedicated, professional and assertive Customer Service professionals to join their client who are based in the centre of Redhill. Duties include:- - Receive... incoming calls regarding outstanding balances - Make outgoing calls - Set up monthly payment plans for customers - Talk to customers about their financial status and their outgoings. You will have previous Customer Service experience either within a call centre environment or in an office. You will hold confident communication skills. If you would like to apply for this role please submit ... Employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Call-Centre-Executives_job63417948 ...