An exciting opportunity has arisen for an experienced Call Centre Agent to join our expanding team in our Reigate office. If successful, we offer a competitive salary, a performance related bonus,... a Call Centre Agent you will mainly be taking inbound calls relating to employee benefits and occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. You will be working to KPI's in a fast paced, busy call centre environment. As a senior member of the team, you will also be deputising in the absence ... .
Possess outstanding customer service and administration skills
Previous call centre experience is preferable
Experience in dealing with complaints is an advantage
Previous experience working...