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Call Centre jobs in Esher

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  1. Call Centre Manager

    London | £29000 per annum | From BROMAK

    Call Centre Manager - The role You will be leading a team of call handlers and work schedulers on a responsive repairs contract in West London. Responsible for ensuring KPI's are hit through... regular system reports and ensuring the team know what is expected of them. You will handle complaint calls if escalted and carry out investigations to resolve complaints. This role will involve interaction with customers, your own staff and the client on a daily basis. You will also be required to meet with sub-contractors to discuss issues and forward planning. Experience - The candidate would be expected to come from a social housing background to have a clear understanding of responsive maintenance and the realities of the day to day requirements. You will need to understand...

  2. Assistant Call Centre Manager

    South West London | £30000.00 - £35000.00 per annum | From C&M Travel Recruitment

    Assistant Call Centre Manager: This is fantastic role managing a specialist travel call centre based in London. You will be assisting running a busy call centre of up to 45 employees. Salary... between £30k-£35k plus benefits. Assistant Call Centre Manager Responsibilities: - Assisting in day to day running of the call centre and solely in charge when the manager is away - Distributing warm leads to consultants - Monitor call centre stats and send out reports - Manage rotas and holiday requests - Monitoring and managing the inbound enquiries to ensure they are being dealt with properly, profitability, chase ups Assistant Call Centre Manager Skills Required: - Experience within the travel industry is essential - Previous experience working within a supervisory/management role...

  3. Call Centre Manager

    London | 28000.0000 | From Jayne Peirce Travel Recruitment

    Want to workfor award winning travel company? Enjoy travelling yourself? Want to know more? Read on... Our client is a highly successful tour operator who’s brand values are at the very heart of... never before. People don’t leave this business very often such is the strength of this unique travel brand. However a Call Centre Manager job in travel has arisen and it is a great opportunity for an aspiring team leader or someone in a Call Centre Manager job or Reservations Manager job. Your role as Call Centre Manager is to motivate and develop your team, ensuring sales targets are met on ... Call Centre Manager position is based upon 3 pillars;• People• Sales leadership• Operational Whilst our client operates in the area of worldwide touring and tailor-made travel you do not have to have...

  4. Call Centre Agent

    London | 18000.0000 | From Pimlico Plumbers Ltd

    Position: Permanent Hours - 7:00AM - 3:30PM / 10:00AM - 6:30PM plus alternate weekends Pay: Dependant on Experience Job Description: Pimlico Plumbers are London's largest independent Service &... Maintenance Company. Due to company expansion & development, we currently have vacancies for Call Centre Operators based in our new Central London Call Centre. We are looking for motivated, practical people to join our friendly, highly professional telephone team. General Duties Answering incoming calls and assisting customers with specific enquiries and job bookings.Update worksheets with ... service experience, preferably in a control room/contact centre environment.An ability to deal professionally, calmly and tactfully with customers and maintain strict confidentiality at all times.Good...

  5. Call Centre Agent

    London | 19400.0000 | From Cargiant

    Are you continuously looking at new ways of engaging with customers and delivering added value? Are you looking for a business that will give you full training, experienced colleagues who will... Supermarket, Cargiant. As a Cargiant Call Centre Agent you’ll be based at the heart of Cargiant’s Head Office, part of the main 48-acre site (equivalent to 30 football pitches or 720 tennis courts) based in North West London. As a Call Centre Agent you will be the first port of contact for our customers, it is an integral part of our business and a great way to establish a solid foundation ... ' 'Cargiant Behind The Scenes' What you will do: Answer inbound calls with a positive attitude representing the company professionallyAssess all customer needs and carry out the necessary course...

  6. Call Centre Agent Full Time

    Godalming | £19k + commission | From Astro Resourcing

    Call Centre Agent Based in Godalming - Surrey Salary upto £19,000 Permanent role for a small business Price Comparison Website in the Financial Services industry, based in Godalming,... Surrey, starting between 27 September 2016 and 31 December 2016. The role involves dealing with inbound calls to verify sales made by field agents and calls from customers with a wide range of enquiries and complaints. The role of an inbound call centre agent is office based. No cold calling required. The role is paying 9 pounds per hour, Full Time, 5 shifts a week, Mon-Sat. The call centre is open: Monday- Friday 9am - 9pm Saturday 10am - 6pm Bank Holidays 10am - 6pm The main duties of a call centre agent are; Verifying sales made by field agents by speaking to customers...

  7. Call Centre Executive Inbound

    Woodford Green | 19000.0000 | From Adecco

    A great opportunity has arisen with our client based in East London for a highly motivated, target driven and enthusiastic individual to become part of a professional and friendly Call Centre team.... You will need to have an excellent level of customer service and a professional telephone manner is essential. You will be situated within the Call Centre team where you will be dealing with a high level of inbound calls on a daily basis where you will need to assist customers/clients with their enquiries. You will be working to set KPI's on a daily basis and expected to be able to deal with 80-100 calls per day once you have been fully trained. Experience within a call centre environment is essential. There will not be any cold calling. If you would like to know more about this position...

  8. Call Centre Sales Executive

    London | £10k - £30k pa + basic plus commission | From eRecruit Solutions Limited

    A Sales Executive is sought to join this call centre in Central London. The organisation is a major employer in Central London. They help companies from the finance, utilities and media sectors.... They are now seeking motivated, dynamic Sales Executives to join their call centre team. You will be responsible for contacting new and established clients, making outbound sales calls and receiving ... possess: - Proven sales or call centre experience - Fantastic communication skills - Great customer focus - The ability to work under their own initiative - A target driven, dynamic approach To ... Centre Sales Executive can look forward to being part of a friendly and encouraging team and fantastic career prospects. Please click to apply now for this role as a Call Centre Sales Executive! If...

  9. Call Centre / Customer Service Advisor

    London | £17k - £19k pa | From threepeople

    Call Centre Operator - North London £17,000 - £19,000 p.a. 36.25 hours per week Opportunity to work with state-of-the-art, on-demand mobility technology for fast growing company The... Role Using state-of-the-art, on-demand mobility technology the Call Centre / Customer Service Advisor will act as liaison between the business, the drivers, clients and passengers. You will be an ... selected by Forbes as one of the "top 15 explosively growing companies". The Person The ideal Call Centre / Customer Service Advisor will have previous experience of working in a call centre environment with a good understanding of call centre processes / procedures and an excellent telephone manner. You will also have: - experience dealing with a high volume of inbound / outbound calls...

  10. Bodyshop Call Centre Advisor

    Hayes | 17000.0000 | From Veetec Motor Group

    Veetec Motor Group is an independent network of vehicle bodyshops spanning across London and the South East. We work alongside the UK’s leading manufacturers, insurers and accident management... with excellent customer service and communication skills to deliver excellent customer service: Call centre Advisor/booking in clerk: Build rapport with customers by understanding their needs in order to guide them towards the product or service that will best meet their needs.Answering incoming calls at our call centreData inputtingBooking in customersArrange recoveriesWork as a full member of the bodyshop call centre team in order to provide a seamless service to customers. Full Time Position Role ...

  11. National Call Centre Administrator

    Slough | £18,000 + Pension | From Rico - Head Office

    Rico Logistics is a UK subsidiary of the global logistics giant TVS with $10 billion annual revenues and employing more than 30,000 people Worldwide. Rico Logistics is a market leader operating in... some of the UK's top businesses, in addition to serving the needs of locally based businesses. We now require a Call Centre Administrator for our National Control Centre based in Langley. Acting ... addition be involved in the compiling and reporting of accurate data and in escalations where appropriate. National Call Centre Administrator - Skills and Attributes include: * A flexible approach to ... . * Proficient in the use of Mircosoft Office. Hours of work are 8:00am to 5:00pm Monday to Friday. Salary: £18,000 + Pension Please apply online for the National Call Centre Administrator...

  12. Account Manager - Call Centres

    London | 24000.0000 | From AS Resourcing

    My client - a leading price comparison website are currently recruiting for an Account Manager to join their team. The Account Manager will play a key role in the team with responsibility for the... integration, compliance and growth of their own portfolio of new and existing offline call centre partnerships. By building a strong relationship, having a firm grasp of the commercials & supporting ... : Minimum of 1 years' contact centre/call centre experience or similarExperience of trainingProven customer service and/or account management skillsAn excellent understanding of what drives performance within a call centre environment, understanding the incentives and restraints from driving sales through offline partner agentsMust be an excellent communicator through various channels i.e. telephone...

  13. Call Centre Agent - Evenings

    Waterlooville | 18000.0000 | From Pimlico Plumbers Ltd

    Position: Permanent Hours - 1pm - 9:30pm or 2pm - 10:30pm + alternate weekends paid as overtime Pay: Dependant on Experience Job Description: Pimlico Plumbers are London's largest independent... Service & Maintenance Company. Due to company expansion & development, we currently have vacancies for Call Centre Operators based in our new Central London Call Centre. We are looking for motivated, practical people to join our friendly, highly professional telephone team. General Duties Answering incoming calls and assisting customers with specific enquiries and job bookings.Update ... customer service experience, preferably in a control room/contact centre environment.An ability to deal professionally, calmly and tactfully with customers and maintain strict confidentiality at all...

  14. Call centre - inbound only

    London | 7.7500 | From The Red Agency

    I'm currently recruiting for a dynamic, fast paced, fun call centre. Based near London Bridge, you will be working within a fun, friendly team of like minded people. Your job will be to answer... INBOUND calls from potential customers. I'm looking for candidates that have great customer service skills, you will have previously worked in a customer services role, you love talking to people and you need to be immediately available. You must be confident, articulate and motivated, with the ability to work in a target driven environment. The company can offer a variety of full time shifts ... their feet (as you never know what will happen in the world of sales/customer services!), so expect a call from me and be prepared to tell me why this job is yours and no-one else's! The Red Agency is...

  15. English, German, French Outbound IT Telemarketing - Call Centre

    London | £7.50 - 8.94 per hour + weekly pay | From Recruit Zone

    If you are speaking fluent English or French or German and looking for an immediate position in IT telemarketing/lead generation, please apply now! We are offering a start on Tuesday! I'm working... with a very well established call centre based in Central London, looking to hire German, French and English speaking telemarketing agents to start next week - full training will be provided. As Telemarketing Agent you will have a B2B level of English or French or German language and previous telephone experience (inbound or outbound), ideally in call centre environment. You will have ... , Tasks and Responsibilities of Telemarketing Agents, German, UK, French: -Making outbound calls to business in England, France or Germany on a daily basis using data provided -Generate interest in...

  16. Call Centre Associate - TECHNICAL SUPPORT

    Sutton | 21500.0000 | From ARC Ltd

    This is a genuine opportunity for people with office based customer services or call centre experience, to work for a global Financial Services company. If candidates can show enthusiasm, energy and...% of your time will be phone based and the remaining 20% focused on administration requirements. Skills / Experience Required: You must have proven office based customer service or call centre experience ... addition. The Call Centre Associate position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 20 ... + worldwide. The Team: This area consists of 8 teams of 12 people. Each team plays a large part in first line customer care. The Phone Teams respond pro-actively to resolve incoming phone call queries...

  17. Call Centre Sales Manager

    London | Competitive Salary | From G adventures

    Call Centre Sales Manager – Travel Industry Do you have a passion for travel and the zest for adventure? Whilst most companies look to fit people into a job description, at G Adventures we... are looking for people to fit into our company culture and live by our company core values. The role of the Call Centre Sales Manager is to motivate and develop your team, ensuring sales targets are met on a monthly basis. You are highly organised, able to manage the day to day running of a fast paced office, whilst maintaining a fun environment where people are happy to come to work each day ... land and air sales Ensure team and individual KPIs are met Monitor offline conversion levels through call monitoring, and provide sales training as required. Ensure correct booking...

  18. Team Leader Call Centre

    London | £25000 - £28000 per annum | From London City Network

    We are looking to recruit a Team Leader, experience gained from a Call Centre ideally with remote workers experience. Based in Chiswick West London. Shifts will be required £28,000... and documented call handling requirements. To manage escalation of difficult issues before formal complaints are generated. Handle written complaints in line with company procedures. To manage team absence and disciplinary issues in line with company procedures. Additional Role Requirements Availability to travel and work between homeworker sites, and any desired Call Centre. Flexibility to be able to relocate or work in any other future contact centre within the UK. Ownership of Management Information (MI) being reported regularly to senior management for compliance purposes...


    London | 20000.0000 | From Progressive Personnel

    TRAVEL SALES CONSULTANTLONDON£20K BASIC / OTE £33K - £36KWe are seeking an experienced Travel Sales Consultant with a proven sales background as well as fantastic customer service and communication... extensive training, long-term progression opportunities and regular trips to Spa's and Hotels to enhance your product knowledge. Sara Morys-Edge is handling this Call Centre Sales Executive vacancy...