Title: Helpdesk IT Support Analyst
Salary: £18,000 - £21,000
Skills: IT Support, TCP/IP, MS Windows, Call logging software, Communication,
My client, a leading brand in... part of a fun, energetic team, the suitable Support Analyst will be handling all 1st Line Support queries, providing users with application, desktop and mobile support.
Suitable Helpdesk candidates ... of your work and be fully accountable for tickets you are handling.
The Helpdesk 1st Line Support Analyst will be responsible for the smooth running of front of house applications, handling 1st and some ... the Helpdesk and be the go to person for all 1st and 2nd line incidents.
• To work closely with 3rd party vendors to maintain the integrity of our business application servers and information databases...