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1St Line Customer Service Jobs In Esher

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  1. Service Desk Analyst (1st and 2nd Line Support)

    Central London / West End | - £20k-£25k | From Hemmersbach

    Hemmersbach specialises in cross-border infrastructural services for the Information Technology (IT) industry. We are currently recruiting for Service Desk Analyst with technical knowledge... and customer service skills. Service Desk Level 1 Analyst · Provide single point of contact support to IBM customers through responding and reacting to support queries ... with 3rd line in relation to the development of fixes, value add initiatives, tool development and training. · Facilitate the free flow of technical information and training between 1st and 2nd line and 3rd line and 2nd line. · Assign calls to relevant resolver groups where necessary. · To assess priorities and escalate any problem trends or customer concerns as...

  2. 1st Line Support Analyst - 1st Line Servicedesk Support

    Woking | - £20k-£22k | From Send Resourcing

    1st line Servicedesk Analyst Established and successful provider of fully managed IT Support services emplying c250 people, is recruiting a 1st line Servicedesk analyst to work on the managed... services helpdesk remotely supporting diverse client infrastructures based on Windows, Microsoft, Citrix, Virtualisation, Storage and Networking technologies. This is an excellent opportunity to gain new skills and also gain industry leading certifications.  As a 1st Line Support Analyst you will have ideally worked in a remote support role previously, in a busy technical support and customer environment providing 1st line support. As a 1nd Line support analyst you will provide email, telephone and remote dial in support to clients You will have 1st line troubleshooting experience in...

  3. Service / Help Desk Analyst - Financial Services - 1st line

    City of London | £30000 - £35000/annum | From TDA Group

    Service / Help Desk Analyst - Financial Services - 1st line - Windows - Microsoft - Permanent - London - £35k Service Desk, Help Desk, Support, IT Support, IT, ITIL, 1st Line, IT Support,... Microsoft, Windows, 2nd Jobber My client is a globally renowned financial services organisation whose main trading floor is based here in the City of London. They are looking for a (junior) Service Desk Analyst. The successful candidate should ideally have around 18 months' experience within a service desk environment (the absolute minimum would be 12 months). Ideally, they are looking ... ) passes (inc Math's & English) A Level calibre (or equivalent) ITIL V3 Foundation 18 months in a Service / Help Desk environment A background in a Financial Servies organisation would be ideal...

  4. Service / Help Desk Analyst - Financial Services - 1st line

    City Of London | £30k - £35k pa | From TDA Recruitment Ltd

    Service / Help Desk Analyst - Financial Services - 1st line - Windows - Microsoft - Permanent - London - £35k Service Desk, Help Desk, Support, IT Support, IT, ITIL, 1st Line, IT Support,... Microsoft, Windows, 2nd Jobber My client is a globally renowned financial services organisation whose main trading floor is based here in the City of London. They are looking for a (junior) Service Desk Analyst. The successful candidate should ideally have around 18 months' experience within a service desk environment (the absolute minimum would be 12 months). Ideally, they are ... equivalent) passes (inc Math's & English) * A Level calibre (or equivalent) * ITIL V3 Foundation * 18 months in a Service / Help Desk environment * A background in a Financial Servies organisation...

  5. 1st Line Support - Windows Server -Cloud Services - TCP/IP

    Croydon, Surrey | £21000 per annum | From Senitor Associates

    1st Line Support - Windows Server -Cloud Services - TCP/IP Croydon - £21K Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone I have... a new and exciting 1st line support vacancy for a Technology Company based in Croydon with a salary up to £21K with good promotion prospects available in the future. The company is a well known, fast-growing technology Company who works with lots of the latest technologies, the variety is extensive and everyday will offer something different. The ideal candidate would have a great customer ... , Pop3 * Excellent customer service and communication skills Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone This is a great...

  6. 1st Line Support - Windows Server -Cloud Services - TCP/IP

    Croydon, Surrey | £21000 per annum | From Senitor Associates

    1st Line Support - Windows Server -Cloud Services - TCP/IP Croydon - £21K Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone I have a... new and exciting 1st line support vacancy for a Technology Company based in Croydon with a salary up to £21K with good promotion prospects available in the future. The company is a well known, fast-growing technology Company who works with lots of the latest technologies, the variety is extensive and everyday will offer something different. The ideal candidate would have a great customer ... * Excellent customer service and communication skills Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone This is a great opportunity for...

  7. 1st line/Service Desk Analyst - Windows XP, 7/Active Directory

    London | £110 - £130/day | From Marcus Donald People

    1st line/Service Desk Analyst - Windows XP, 7/Active Directory Service Desk Analyst - Windows XP, 7/Active Directory My client is looking for an experienced Service Desk Analyst to join their... technical support team. This is a 3 month contract with the opportunity of a Permanent position thereafter. Location: London Your skills are to include: Windows XP, 7 clients OS Microsoft Outlook 2010 Document management system Call logging systems DTE (time recording system) Advantageous: Previous Law experience Elite Practice Management System 1st line/Service Desk Analyst - Windows XP, 7/Active Directory If you feel your experience is suited to this position, please forward your CV to Marcus Donald People ...

  8. 1st Line Support - Windows Server -Cloud Services - TCP/ IP

    Croydon | £21k pa | From Senitor Associates Limited

    1st Line Support - Windows Server -Cloud Services - TCP/IP Croydon - £21K Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone I have a... new and exciting 1st line support vacancy for a Technology Company based in Croydon with a salary up to £21K with good promotion prospects available in the future. The company is a well known, fast-growing technology Company who works with lots of the latest technologies, the variety is extensive and everyday will offer something different. The ideal candidate would have a great customer ... * Excellent customer service and communication skills Windows Server - Active Directory - Cloud - TCP/IP, DNS/DHCP - iMap - Pop3 - Bespoke Software - Ipads - Iphone This is a great opportunity for...

  9. Mac OSX & Windows 1st - 3rd line IT Service Desk

    City of London | £29000 - £32500/annum Benefits | From Eligo Recruitment Ltd

    Apple Mac OSX and Windows 1st to 3rd line IT Support Service Desk Mac OSX, OSX Server, Windows, Windows Server, Open Directory, OD, Active Directory, AD, mobile device support, iPhone, BB,... staff Identify repetitive problems and escalate this to the Technical Lead Working in close contact with the technical teams and will be involved with 1st to 3rd line Mac focused IT Service Desk ... involved with 1st to 3rd line Mac focused IT Service Desk support. You need to live within a comfortable commute of London and my client's offices just South East of the River Thames Have 3 + years ... £29-32K per annum - dependent upon skills and experience Are you a talented Apple Mac OSX focused 1st to 3rd line IT Support Analyst? Do you have experience in a previous Apple Mac OSX IT support...

  10. Service Desk Analyst - 1st Line - 2nd Line - Windows 7 - Active Direct

    London | Unspecified | From Square One Resources

    Service Desk Analyst - 1st Line - 2nd Line - Windows 7 - Active Directory Square One Resources are looking for 1st/2nd line Service Desk Analyst to join on an initial 3 month contract. Our client... is currently undergoing a Windows 7 upgrade project. Ideally the candidate would have experience dealing with 1st and 2nd line queries. Your role will include taking ownership and responsibility for ... Desirable Skills: Blackberry devices and BES server Airwatch MDM Agent and Smart devices Citrix Desktop applications Desirable Qualifications: Service Desk Institute - Service Desk Analyst Microsoft ... /JobSeeking/Service-Desk-Analyst---1st-Line---2nd-Line---Windows-7---Active-Direct_job62610594 ...

  11. IT Support Technician - 1st Line Support / 2nd Line Support - Financial Services

    London | £32500 Per Annum | From ARC IT Recruitment Ltd

    1st Line Support / 2nd Line Support IT technician required to join a growing market leading organisation who offer a great working environment and on-going growth / work challenges. Within this... IT Support role you will act as the face of the business, supporting the end user systems and facilities which will include both hardware and software. Overall you will be a conscientious, proactive and customer facing IT technician with the ability to effectively communicate and solve 1st and 2nd line technical issues, dealing with non IT savvy parties. You current IT / Support knowledge ... send your CV to Paul Wilson. Please note that due to the high volume of applicants we are unable to reply to everyone and will be short listing for interview in due course. 1st Line, 2nd Line, Support...

  12. Service Desk Engineer (1st Line) - £20,000-£21,000 - London

    London | 21000 | From Penguin Recruitment

    Service Desk Engineer (1st Line) £20,000-£21,000 London Do You have at least 1 years' IT support experience? Would you be interested in working for one of the UK's leading IT... service providers and build a rewarding career in IT? If so, we would love to hear from you. We are currently recruiting for an urgent 1st Line Helpdesk Engineer position working on-site at ... Engineers to join their 1st Line Helpdesk working on site at their client offices in London. THE ROLE: * As the 1st Line Helpdesk Engineer, you will be joining a well-established technical support team to provide outstanding professional 1st and 2nd line service support working on-site at the client's start-of-the-art Central London offices. * You will be working in a small team of Helpdesk...

  13. Service Desk Analyst - 1st Line Fintech

    London | £30,000 + bonus and benefits | From Quant Capital Consulting Ltd

    Service Desk Analyst - Fintech Quant Capital is urgently looking for a Service Desk Analyst to join our high profile client. My client is a financial software company with high profile... investment banks, hedgefunds and brokers as their primary clients. The Service Desk Analyst candidate will provide efficient, responsive and professional support to clients via the UK service desk. You will need to utilise the other members of the support team efficiently in resolving issues that may arise. Support Request Management - 1st Line support for all queries and incidents ... for business applications. - Strong problem solving and analytical skills. - Good knowledge of support desk working and client service environments. - Be a team player and customer service...

  14. ICT Service Desk Assistant - 1st Line Support

    London Se | £18,000 per annum | From Lifeways

    ICT Service Desk Assistant – 1 st Line Support, Southwark SE1 6 month fixed term contract with the option of going permanent The Lifeways Group one of the UK's leading providers of support..., enthusiastic and outgoing individual with excellent customer service skills. ICT Service Desk Assistant – 1 st Line Support Key responsibilities - To log End User support calls on a Helpdesk ... Service Desk Assistant – 1 st Line Support Skills required - Solid customer service skills and an excellent telephone manor - Clear spoken English and excellent written skills - PC ... benefits If you would like to be considered for our ICT Service Desk Assistant – 1 st Line Support role, please click ‘APPLY’ below. Lifeways are an equal opportunities employer and are...

  15. Service Desk Analyst - 1st line support

    London | From £20,000 to £23,300 per annum | From Future Generation Recruitment

    Job Summary This customer facing role will be the main interface between the business and IT so the post holder must be a strong believer in customer excellent, with the customer core... the business, have a proven track record in a similar post and have experience working within an ITIL Service Management Framework. Reporting directly to an IT Technical Lead there is no line ... about staff, patients and staff and health service business and in particular the confidentiality of electronically stored personal data in line with the Data Protection Act. · Criminal Record ... customer focused. Experience Extensive, general IT support experience in a Service Desk role Healthcare Experience NHS experience Personality and Personal Attributes...

  16. 1st Line Support Engineer

    Croydon, Surrey | £17000 - £20000 per annum + Benefits | From Reflex Computer Recruitment.

    1st Line Support Engineer / 1st Line Help Desk Engineer / First Line Support / 1st Line Service Desk Engineer / Service Desk Engineer / Help desk Analysis / Support Engineer / Cloud / Desktop /... enterprise level IT and consultancy solutions. They are looking for a candidate to join their dynamic team and provide 1st line support to their Clients . Ideally, the 1st Line Support Engineer should have experience within a support environment and a high level of customer care. Key skills: 1st Line Engineer / 1st Line Service Desk Engineer will have a good working knowledge of Microsoft Exchange Exposure to Virtual technologies Understanding of Citrix / Terminal Servers Experience of MS Office What I'm looking for: High level of customer care 1st...

  17. Helpdesk 1st Line Support Analyst

    London | £18000 - £21000/annum | From Service 1st

    Title: Helpdesk IT Support Analyst Location: London Salary: £18,000 - £21,000 Skills: IT Support, TCP/IP, MS Windows, Call logging software, Communication, My client, a leading brand in... part of a fun, energetic team, the suitable Support Analyst will be handling all 1st Line Support queries, providing users with application, desktop and mobile support. Suitable Helpdesk candidates ... of your work and be fully accountable for tickets you are handling. The Helpdesk 1st Line Support Analyst will be responsible for the smooth running of front of house applications, handling 1st and some ... the Helpdesk and be the go to person for all 1st and 2nd line incidents. • To work closely with 3rd party vendors to maintain the integrity of our business application servers and information databases...

  18. Service Desk Analyst - 1st Line Support/Call logging/Mac OSX

    London | £90 - £120 per day | From Marcus Donald People

    Service Desk Analyst - 1st line support/IT support/Call logging/Active Directory/Mac OSX A global publishing company are currently looking for a service desk analyst to join there growing team... on an initial 3 month temp to perm contract. You will be responsible for dealing with all 1st Line Support queries, call logging and appropriate escalations to the correct team.  Location -  North London Duties -  Supporting customers on the phone and via E-mail and remotely.  Key skills:   - Microsoft Office  - Windows XP and 7 support  - Mac OSX  - Active Directory  - Call logging  - Remote access  - Handling 1st line queries  - Adding new users  - Changing passwords  This will be an initial 3 month contract and then a permanent position will be available for the right candidates. If...

  19. Service Desk Analyst - 1st Line Support/Call logging/Mac OSX

    London | £90 - £100/day | From Marcus Donald People

    Service Desk Analyst - 1st line support/IT support/Call logging/Active Directory/Mac OSX A global publishing company are currently looking for a service desk analyst to join there growing team on... an initial 3 month temp to perm contract. You will be responsible for dealing with all 1st Line Support queries, call logging and appropriate escalations to the correct team. Location - North London Duties - Supporting customers on the phone and via E-mail and remotely. Key skills: - Microsoft Office - Windows XP and 7 support - Mac OSX - Active Directory - Call logging - Remote access - Handling 1st line queries - Adding new users - Changing passwords This will be an initial 3 month contract and then a permanent position will be available for the right candidates. If...

  20. Service Desk Analyst - 1st Line Support/ Call logging/ Mac OSX

    London | £90 - £120 per day | From Marcus Donald People Ltd

    Service Desk Analyst - 1st line support/IT support/Call logging/Active Directory/Mac OSX A global publishing company are currently looking for a service desk analyst to join there growing team on... an initial 3 month temp to perm contract. You will be responsible for dealing with all 1st Line Support queries, call logging and appropriate escalations to the correct team. Location -North London Duties -Supporting customers on the phone and via E-mail and remotely. Key skills: - Microsoft Office - Windows XP and 7 support - Mac OSX - Active Directory - Call logging - Remote access - Handling 1st line queries - Adding new users - Changing passwords This will be an initial 3 month contract and then a permanent position will be available for the right candidates. If...