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1St Line Customer Service jobs in Esher

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  1. Helpdesk / 1st Line Support / Service Desk Analyst - Redhill

    Redhill | £22500 - £27500 pa + Excellent Benefits | From TLP Consultancy Ltd

    HELPDESK, 1st Line Support,Service Desk Analyst, Redhill, ITIL, Surrey A Helpdesk / Service Desk / 1st Line support analyst is being sought by a leading Surrey based company. You will have... excellent customer service skills and some experience in the IT industry. My client operate within an ITIL Framework so any exposure to this is beneficial. The role is based in East Surrey so Redhill, Reigate, Crawley, Croydon, Purley, Leatherhead are all accessible. A good knowledge of Microsoft technologies & software is needed. This role would suit an individual with 12 - 18 months experience and be a great springboard for a successful career in IT. TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy. ...

  2. IT Support Helpdesk - 1st Line Service Desk - Guildford

    Guildford | £18k - £23k pa + benefits | From Ashdown Group

    IT Support Service Desk Analyst - IT Helpdesk - Godalming, Guildford, Surrey, Hampshire Job Title: IT Helpdesk Support - IT Service Desk Analyst - IT Support Technician Client Information:... Microsoft Gold Certified IT managed service provider supporting various SME's Key Responsibilities: 1st line telephone & remote IT support Core Technologies: Windows 7, Windows 8, MS Office, MS ... Certified IT managed service provider supporting various SME's in & around the Greater London, Surrey & Hampshire area. With 4 IT teams (1st line, 2nd line, 3rd line and Field Engineers) to progress ... a friendly & engaging personality. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team. As an experienced 1st line support analyst you will have...

  3. IT Support Helpdesk - 1st Line Service Desk - Guildford

    Guildford | £18k - £23k pa + benefits | From Ashdown Group

    IT Support Service Desk Analyst - IT Helpdesk - Godalming, Guildford, Surrey, Hampshire Job Title: IT Helpdesk Support - IT Service Desk Analyst - IT Support Technician Client Information:... Microsoft Gold Certified IT managed service provider supporting various SME's Key Responsibilities: 1st line telephone & remote IT support Core Technologies: Windows 7, Windows 8, MS Office, MS ... Certified IT managed service provider supporting various SME's in & around the Greater London, Surrey & Hampshire area. With 4 IT teams (1st line, 2nd line, 3rd line and Field Engineers) to progress ... & engaging personality. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team. As an experienced 1st line support analyst you will have...

  4. Service Desk Analyst - 1st Line - 2nd Line Support - Office 365

    Croydon | £22k - £25k pa + Bens | From Reflex Computer Recruitment Limited

    Service Desk Analyst - 1st Line - 2nd Line Support - ICT Support Technician - IT Support Engineer - Windows Server - Active Directory - Exchange - Office 365 - VMware - Macs - Cisco - Educational... customer service. ** CRB/ DBS cleared is highly advantageous ** If you are Service Desk Analyst - 2nd Line Support - ICT Support Technician - IT Support Engineer with knowledge of the listed above ... Technology - Full Time - £22,000 - £25,000 - Croydon - Surrey. My client are seeking a Service Desk Analyst - 2nd Line Support - ICT Support Technician - IT Support Engineer to join their core IT team based in Croydon, Surrey to work in an exciting and diverse Learning/ Educational environment supporting local Shools. Responsibilities include: * Deliver high quality ICT Support...

  5. 1st line Helpdesk/Service Desk

    London | 16000.0000 | From Liberty Resourcing

    1st line Helpdesk/Service Desk Salary: £16-17,000 London This is an exciting opportunity for someone to help a growing company increase the professionalism of their Helpdesk service. Within this... role you will be reporting to the IT Helpdesk Manager. You will be responsible for the leadership, development and delivering a high quality customer service to all customers. Key Responsibilities: All Windows environments In line with the Company objectives, successful delivery of the ServiceDesk to all customers Ability to ensure that a good service is kept to a professional standard and customer satisfaction Answer all IT calls from customers in a professional manner Ensure that all IT issues are logged via the GFI Max Focus Service Desk ticketing system and dealt with promptly...

  6. Service Desk Analyst / Helpdesk Analyst / 1st Line Support

    City Of London | £150 - £200 p day | From DGH Recruitment Ltd

    Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for a Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst to work for a Global... Law Firm on a permanent basis. You will be providing 1st line support to a large user base to always keep you busy. Candidates with previous law experience would be highly beneficial. *** Evening shift 4pm - 12pm *** Experience of MS Office 2013 would be beneficial, MOS 2013 even more so. The Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst will be responsible for ... connect with me on LinkedIn (https:// *********************************) where I regularly post details of new vacancies. Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst In...

  7. Service Desk Analyst - 1st Line Support

    West London | £25k - £27k pa | From Acorn Recruitment Ltd

    Service Desk Analyst - 1st Line Support Based in Hammersmith £25,000 - £27,000 + Excellent Benefits Key Words: Service Desk Analyst, Helpdesk Analyst, Desktop Support, 1st Line Support, Windows... find elsewhere in similar positions. If you are a hardworking 1st line support analyst with excellent communication skills keen to work on the latest technologies, then this is the role for you! What you will be doing: * Providing technical 1st line support via both the service desk and desk side support. * Troubleshooting and resolving tickets for Windows and Mac support issues ... 7, Windows 8, Mac Support, Office 365, Active Directory, Exchange Our ambitious market leading media client is seeking a 1st line support analyst to help provide support to a variety of users...

  8. 1st Line Service Desk Engineer

    London | 14000.0000 | From Firebrand Training

    To be responsible for handling support of service requests, this relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. As a 1st... Line Service Desk Engineer Apprentice, your job includes: all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.Resolve all client`s ... of incident progress, notifying them of impending changes or agreed outagesEnsure high customer service, perception and satisfactionBuild a good rapport with all our customersResponsible for entering time ConnectWise as it occursEnter all work as service tickets into ConnectWiseFast turnaround of customer requests (Time To Resolution)Effectively scheduling all service tickets both pending and confirmed...

  9. IT Support- 1st line

    West London | £20K-£25K + Bens | From The Resourcing Hub

    IT Support- 1st line IT Support - 1st line is needed for high profile customer based in London and offering a competitive Salary of between £20K-£25K + Benefits. Our IT Support - 1st line will... candidate will have good general ICT/ 1st line skills with excellent customer facing ability. You will have skills across Excel and word and be able to take the initiative. Our IT Support - 1st line - Proven Service Desk/Help Desk experience/1st Line Support - Excel & Word - ITIL awareness advantageous - First class communication skills essential. - Excellent Customer facing ability Our ... package. The resourcing hub is a brand of @its (search & selection) Ltd. Services offered are those of an agency for permanent work and employment business for the supply of contract staff. ...

  10. 1st line Helpdesk/Service Desk Executive

    London | 16000.0000 | From Liberty Resourcing

    1st line Helpdesk/Service Desk Salary: £16-17,000 London This is an exciting opportunity for someone to help a growing company increase the professionalism of their Helpdesk service. Within this... role you will be reporting to the IT Helpdesk Manager. You will be responsible for the leadership, development and delivering a high quality customer service to all customers. Key Responsibilities: All Windows environments In line with the Company objectives, successful delivery of the ServiceDesk to all customers Ability to ensure that a good service is kept to a professional standard and customer satisfaction Answer all IT calls from customers in a professional manner Ensure that all IT issues are logged via the GFI Max Focus Service Desk ticketing system and dealt with promptly...

  11. 1st Line Support Engineer

    Guildford | £20,000 - £22,000 Plus Benefits | From Web Recruit Jobs - SDA - IT

    1st Line Support Engineer Cranleigh, Surrey £20,000 - £22,000 Plus Discretionary Bonus, Private Healthcare (Including Dental), Life Insurance, Critical Illness Insurance, Laptop + Other Equipment... a budding systems administrator to develop their skills and gain experience with many new technologies. They are now looking for a 1st Line Support Engineer to provide frontline customer support with ... by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Additional Keywords: 1st Line Support Engineer, Junior Systems Administrator, Junior Network Administrator ... obtained. You must have demonstrable excellent customer service skills as well as good problem solving abilities. Your responsibilities will include: - Providing top quality ticket and phone...

  12. 1st line service desk analyst - London - £28k

    London | 25000.0000 | From Nigel Frank International

    My client is looking for a 1st line service desk analyst to join their team. Being in the legal sector, the ideal candidate must have at least 3 years commercial experience. This is an excellent... feel free to forward on my contact details to them.Service desk / analyst / 1st line support / support / infrastructure / legal / commercial / active directory / Bighand / filesite / Microsoft office ... Software issues including the Microsoft 2010 Office suite, MatterSphere, Aderant, Bighand, Adobe and Laserforms.- Escalating issues, where needed, to 2nd and 3rd line.- Being able to prioritise calls in...

  13. 1st Line Support Engineer

    London | £18k - £24k pa | From Recruitment Genius Ltd

    This IT support business is looking for an enthusiastic 1st Line Support Engineer to join their growing team. Based in central London you will play an important part in supporting their diverse... you should be happy to travel. You must be able to think on your feet and provide a great customer service and an assuring presence. Most importantly you will need great communication skills. You should have at least 1 years' experience supporting Windows operating systems, Microsoft Office and PC building within a corporate environment. Main roles: - Providing onsite 1st line support - Working at customer sites as required - Proactive desktop monitoring - Daily checks - Hardware installation and maintenance - Provide out of hours support where required Salary is subject to...

  14. 1st Line Support Engineer

    London | £18000 - £24000 per annum | From RECRUITMENT GENIUS

    This IT support business is looking for an enthusiastic 1st Line Support Engineer to join their growing team. Based in central London you will play an important part in supporting their diverse... you should be happy to travel. You must be able to think on your feet and provide a great customer service and an assuring presence. Most importantly you will need great communication skills. You should have at least 1 years' experience supporting Windows operating systems, Microsoft Office and PC building within a corporate environment. Main roles: - Providing onsite 1st line support - Working at customer sites as required - Proactive desktop monitoring - Daily checks - Hardware installation and maintenance - Provide out of hours support where required Salary is subject to...

  15. Service Desk Analyst - 1st Line - 2nd Line Support - Office 365

    Croydon | 22000.0000 | From Reflex Computer Recruitment Ltd

    Service Desk Analyst - 1st Line - 2nd Line Support - ICT Support Technician - IT Support Engineer - Windows Server - Active Directory - Exchange - Office 365 - VMware - Macs - Cisco - Educational... Technology - Full Time - £22,000 - £25,000 - Croydon - Surrey. My client are seeking a Service Desk Analyst - 2nd Line Support - ICT Support Technician - IT Support Engineer to join their core IT ... qualifications. You will have a passion for high standards, with excellent communication and interpersonal skills, with proven experience of providing excellent customer service. ** CRB/ DBS cleared is highly advantageous ** If you are Service Desk Analyst - 2nd Line Support - ICT Support Technician - IT Support Engineer with knowledge of the listed above technical knowledge and/or have worked in an...

  16. On-site Service Desk Engineer (1st Line)

    West London | Up to £22k pa | From Mirus IT Solutions Limited

    Mirus IT Solutions is a business computer services company based in Milton Keynes founded by Paul Tomlinson in 2002. The main focus of Mirus it to provide IT support in London, Milton Keynes and the... adds to the excellent customer service for our customers. - We know there's more to life than work - that's why when you join Mirus IT you'll get your pick of our amazing company perks. That includes ... surrounding areas. You will be part of a committed IT Services company providing high quality IT services. The aim is to provide the level of support a business would expect to receive from an internal IT team. Experience: You will be a Service Desk Engineer and part of the On-site Team that is managed by Adam Risby. This will be based on-site for our client in Central London. The key...

  17. 1st / 2nd line Support Analyst

    London | £30k to £37k | From SBC RECRUITMENT LIMITED

    1st / 2nd line support analyst London Victoria Overview of the company An innovative software company that provides innovative solutions to the legal industry. Company culture We are... a small, friendly team of able individuals working in a fast-paced environment. What we look for We are looking for a 1st / 2nd line support analyst with the ability to troubleshoot issues and help our customers in a friendly and engaging manner. You must be able to work through issues with our customers and try to identify a resolution. Your customer base will consist of legal ... Innovative & creative in finding solutions Able to pick up ideas quickly & with a desire to learn Good eye for detail Customer service mind-set ...

  18. 1st Line Technical Support Engineer

    Reigate | £16k - £18k pa + Benefits + Training | From Reflex Computer Recruitment Limited

    First Line Support - Technical Support - 1st Line - Service Desk - Support Engineer - Windows - Microsoft - Server - £16,000 - £18,000 - Reigate, Surrey. We are currently recruiting for a 1st Line... needed at client sites. Key Skills * Server experience * Active Directory experience * Experience within an IT support environment * SLA experience 1st Line Technical Support Engineer...

  19. 1st Line - Helpdesk - Windows - First Line - Server - Support

    Reigate | £16k - £18k pa + Bens | From Reflex Computer Recruitment Limited

    1st Line - Support Engineer - Technical Support - Helpdesk - 1st Line Technical Engineer - Reigate, Surrey - £16,000 - £18,000 plus Company Benefits! Brief summary of Job Description: 1st Line... - Support Engineer - Technical Support - Helpdesk - 1st Line Technical Engineer sought for a rapidly expanding and leading IT Managed Service Provider. You will actively resolve and log fault calls on behalf of customers using their internal IT Service Management tools. Key Skills Required: * Experience working within a SLA driven Helpdesk environment * Passionate about IT * Experience ... within a skilled team of IT Support Technicians My client are looking to reward the successful 1st Line Helpdesk Engineer - Support Engineer a salary of up to £18,000 + Company Bens and plenty...

  20. 1st Line Support / Helpdesk Analyst - MS Windows, Office 2010

    London | £22k - 26k per year | From Information Technology Services

    1st Line Support Analyst / Helpdesk Analyst - MS Windows, Office 2010 A 1st Line Support Analyst / Helpdesk Analyst required to provide 1st line support for a Professional Services company in the... ambitious to learn. This is a rare and exciting opportunity in order to start your career within a professional services company dealing with the most up to date technology. 1st Line Support Analyst ... City. An exciting and rare opportunity for an enthusiastic customer focused individual to join a small IT team within a professional services company. This role suits anyone with a keen interest in IT Support, looking to develop new skills and progress their career within IT! Working as a 1st Line Support Analyst / Helpdesk Analyst your key responsibilities should include: - Resolving...