IT Support Engineer - 1st Line - Contract - Slough
(helpdesk, windows, 1st line, support, desktop, active directory, exchange, service desk, it support, contract, berkshire)
To be... the first point of contact for all staff with an IT problem, and provide the necessary support or escalate accordingly to ensure that the issue is resolved. To assist in various projects that are being undertaken within IT as and when requirements arise in co-operation with the ICT Services Manager and external software development companies.
* Ideally educated to degree level
* Good working knowledge of Windows and operating systems in general.
* Good knowledge of communication concepts
* Thorough understanding of Database principles
* Excellent organisational skills...