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1St Line Customer Service Jobs In Esher

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  1. 1st Line Service Desk Analyst

    Dorking | £19000 - £23000 per annum | From Oscar Associates (UK) Ltd

    1st Line Service Desk Analyst- Urgent - Windows Server, AD, Exchange, VMware, Citrix -Dorking - £19,000 - 23,000 A Windows Server, AD, Exchange, VMware, Citrix 1st Line Service Desk Analyst is... required by a rapidly expanding Managed Service Provider. You will be the fist point of contact, fixing issues and escalating others. Any experience within an ITIL environment would be beneficial. The Windows Server, AD, Exchange, VMware, Citrix 1st Line Service Desk Analyst will be an excellent communicator, familiar with working towards SLAs in a fast paced environment. Any previous support ... friendly environment, Please Apply now! 1st Line Service Desk Analyst- Urgent - Windows Server, AD, Exchange, VMware, Citrix -Dorking - £19,000 -23,000 This job was originally posted as...

  2. 1st Line IT Service Desk Analyst

    London | From £24,000 to £28,000 per annum | From Law Support

    Fantastic opportunity for a 1st Line Service Desk Analyst to work for a leading international law firm. The successful candidate will be responsible for providing 1st line technical support to... the business. Daily duties will include logging, tracking and resolving calls and providing telephone support to a global client base. You will be provide prompt 1st line technical telephony support for initial fault diagnosis and respond to Service Desk requests or queries in a professional and effective manner. Further duties will include diagnosing technical hardware and software ... cover 8am to 6-30pm. This job was originally posted as www.totaljobs.com/JobSeeking/1st-Line-IT-Service-Desk-Analyst_job61927262 ...

  3. Service Desk / Helpdesk / 1st Line - Immediate Start !

    London | £17.5 per hour | From Refreshing Recruitment

    IT Service Desk Analyst sought to join a UK Top 100 employer, luxury retailer, based in London (Hammersmith / Kensington Olympia / Barons Court area). Initially a 3 month contract, v likely to... extend. The IT Service Desk is a fun and lively team. Calls relate to Microsoft technologies, hardware and software installations etc. The role requires experience of remote access software. Technical skills required with, Microsoft Technologies (XP/7, Office, Office 365, Outlook, AD). As the successful applicant you will have: 2 years Service Desk experience Great communication skills Flexibility re shifts Rate is £17.50ph / c£130 per day. The Service Desk Analyst will ideally be MCP, ITIL or Comptia A+ accredited. Sparked an interest? Please email your CV now to progress...

  4. 1st Line Support / Service Desk Analyst - URGENT - Windows

    City | £20000 - £30000 per annum | From Harrington Starr

    1st Line Support / Service Desk Analyst - City of London - Windows, MS Office, Active Directory, Degree, Graduate, Financial Services - £30,000 A leading Hedge Fund in the City is currently... looking to hire a Windows, MS Office, Active Directory, Degree, Graduate, Financial Services 1st Line Support / Service Desk Analyst to join their established team. As a 1st Line Support / Service Desk Analyst you will have daily interactions with the in-house users and get involved in on-going project work. The Windows, MS Office, Active Directory, Degree, Graduate, Financial Services 1st Line ... , trouble shooting and administration however my client would be looking to move the successful candidate in to the Infrastructure Team ASAP. To be considered for the 1st Line Support / Service Desk...

  5. Service Desk Analyst/ IT Helpdesk/ 1st Line Support

    Godalming | - £22k-£25k | From Appoint Recruitment

    Service Desk Analyst We are looking for a talented and experienced Service Desk Analyst to join our dynamic and skilled Service Operations Team. The ideal candidate will have skills... continuation of, a career as an industry certified storage professional. Role Overview: This role requires the Service Desk Analyst to be the initial interface to our valued customers. The role is to administer, manage and troubleshoot industry leading technologies as well as providing exceptional customer service. Resolving service failures, problem fixing, troubleshooting, and carrying ... and written Motivated and conscientious, with a flexible approach to work Methodical in approach with sound analytical and problem solving skills, and keen attention to detail IT Helpdesk/ 1st Line...

  6. Service Desk Analyst / 1st line Support

    London | 150 | From Harvey Nash

    A Leading Telecoms and Finance firm are seeking to hire a Service Desk Analyst / 1st line support specialist. The role will be to work as part of a global team supporting up to 2000 users; face... to face, via email and over the phone, logging issues using the Microsoft Service Manager system and escalating where appropriate to 2nd line for all I core Business Systems. ESSENTIAL KNOWLEDGE AND SKILLS: *MCSE, MCSA or MCTS, or equivalent qualified with at least one year's proven work experience. *At least one year of proven desktop and laptop support using MS operating systems typically XP and Windows 7. *Proven troubleshooting skills under time constraints. *Good communications skills and an ability to provide excellent customer service over the phone, via email and face...

  7. 1st Line Support Engineer

    Croydon, Surrey | £17000 - £20000 per annum + Benefits | From Reflex Computer Recruitment.

    1st Line Support Engineer / 1st Line Help Desk Engineer / First Line Support / 1st Line Service Desk Engineer / Service Desk Engineer / Help desk Analysis / Support Engineer / Cloud / Desktop /... enterprise level IT and consultancy solutions. They are looking for a candidate to join their dynamic team and provide 1st line support to their Clients . Ideally, the 1st Line Support Engineer should have experience within a support environment and a high level of customer care. Key skills: 1st Line Engineer / 1st Line Service Desk Engineer will have a good working knowledge of Microsoft Exchange Exposure to Virtual technologies Understanding of Citrix / Terminal Servers Experience of MS Office What I'm looking for: High level of customer care 1st...

  8. 1st Line Support Engineer

    East London | £24000 - £28000 per annum | From Annapurna

    1st Line Support Engineer - London - £28,000 Our client, a public sector organisation require a 1st line support engineer to join their East London based Head Office. As the Support Engineer... your duties will be to log, assign and progress incoming service desk requests, including telephony related incidents, in line with service standards. Key Responsibilities of 1ST Line Support Engineer Resolve first line support issues and provide guidance to customers Support hardware and software by troubleshooting, diagnosing and applying corrective actions to fault reports; liaising ... : 1st Line Support Engineer Location: London Salary: £28,000 Annapurna IT is acting as a recruitment consultancy in relation to this role. This job was originally posted as...

  9. 1st / 2nd Line Support Technician

    Guildford | £25000 per annum | From Senitor Associates

    1st / 2nd Line Support - Windows Server / TCP / IP - IT Solutions Competitive salary of up to £25,000 Guildford- Remote Desktop / Windows Server / Networking A very exciting new 1st / 2nd... Line Support engineer role, for a well established, successful Managed Service Company based in Guildford is now available. The suitable candidate will be involved supporting clients over ... , this requires a confident/experienced 1st / 2nd Line candidate who has recent experience with this in previous roles. Key Skills: * Windows Server 2003 / 2008 * Exchange Server * Virtualisation ... and providing remote support. You will have experience in a customer service based remote support role and be passionate, enthusiastic and eager to learn!! If this sounds like you then please send your CV...

  10. 1st line Mac Support Analyst

    Central London / West End | Unspecified | From Amsys

    1 st line Mac Support Analyst Our client is looking for a young professional who can provide 1 st line support in a Mac environment. If you want to play a key role in the Mac OSX... support team with great career prospects that can lead into progress towards the 2 nd line support team, then this is the role for you. Duties and responsibilities: Provide 1st, and occasional 2nd line Mac OSX support, and some Windows support Remote telephone troubleshooting Providing Mac/PC IT support for the Adobe application suite, Apple Apps, Outlook 2011, Exchange and MS ... essential Experience in supporting iPhones, iPads, Androids is desirable Have good customer service and client facing skills Have knowledge and understanding of Macintosh OS (10.7, 10.8, 10.9, 10.10...

  11. 1st / 2nd Line Support Analyst

    London | £150 - £160 per day | From Certes Computing Ltd

    We are looking to recruit an experienced help desk support analyst on a 2 month contract. You will need to have good experience of providing helpdesk support in a Windows environment. Ideally you... will be able to administer Active Directory and Outlook. Experience supporting windows server and exchange server would be an advantage. What is essential in this role is an excellent telephone manner and communication skills and the desire to deliver a good service to your customers. You will be joining a busy support team dealing with 1st and 2nd line calls. Whilst you will be kept busy, the environment is relaxed and friendly. Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations. This job was...

  12. 1st Line Support Advisor - Contract

    West London | Competitive Rate | From WilsonHCG

    1st Line Support Advisor - Contract Our client is one of the UK's most exciting and evolving brands on the High Street, with over 300 stores worldwide, as well as a growing.... Key responsibilities will include: Provide 1st line support to head office staff, field staff, distribution centre and stores Provide 1st level support for all the printers in ... demonstrate the following: Previous 1st line IT support experience, supporting a high volume of end users (ideally 2000+) Excellent interpersonal and communication skills both verbal ... London and is an exciting and dynamic place to work. On site there is a subsidised gym and restaurant for all staff to enjoy. Role Profile: Our client is currently looking for a 1st...

  13. 1st & 2nd Line Support Engineers

    South East London | - £16k-£25k | From Redblade Ltd

    As a growing Managed Service Provider (MSP) we need 2 x 1st and 1 x 2 nd line engineers to take on the responsibility of providing support to our clients. Primarily the roles will be based at... our offices in Vauxhall but will include on-site support and working with the project team. 1st Line Engineers - Salary £16-18k per annum Qualifications / Experience / Skills Required: Bachelor's degree in Computer Science, Information Systems, Engineering or a minimum of 1 years' hands on experience in an IT Desktop/Server support role MCSE/MCP/CCNA certification or ... ) - advantageous Basic Linux knowledge - advantageous 2nd Line Engineer - Salary £22-25k per annum Qualifications / Experience / Skills Required...

  14. 1st Line Application Support

    London | - £20k-£30k | From ZETMAN Ltd

    Zetman is currently working with one of leading system integrators that is looking for a Junior Application Support Analyst. The ideal candidate will be working within their Managed Services team... and provide application and technical support services to clients around the delivery of mission-critical e-commerce software implementations with the primary focus being on the hybris eCommerce ... developed analytical and problem solving capabilities in identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps. Customer focus - understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions. Oral and written expression - communicating effectively by word...

  15. 1st Line Mac Desktop Support

    Central London / West End | From £21,000 to £23,000 per annum | From Amsys

    A leading music agency is looking for a proactive individual to be a part of their small team who supports around 50 users in a Mac environment. This is fast paced work place with clients who......

  16. IT Support Engineer - 1st / 2nd Line

    London | £25,000 per annum | From Web Recruit Ltd

    IT Support Engineer - 1st / 2nd Line  London, NW11  £25,000+  Our client is a highly reputable managed and hosted IT services provider specialising in IT support and VoIP telephony. An exciting... IT Support Engineer, you will be responsible for providing 1st and 2nd line support to customers covering a wide range of technical issues.  Providing a high level of service at all times, you'll ... Engineer, 1st Line, 2nd Line, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Engineer, Service Desk Engineer, Helpdesk Support Analyst, 2nd Line Support ... problems when necessary.  Additionally, as your role and skill-set develops, you'll have the chance to assist with 3rd line support issues at customer sites.  To be considered for this role, you must...

  17. Mac/PC 1st line Helpdesk contract

    Central London / West End | - £27k-£31k | From Eligo Recruitment

    Apple Mac OSX and Windows PC - Mac/PC IT Support Analyst for busy 1st and occasional 2nd line Mac/PC IT Helpdesk - 3 month contract Central London Mac OSX, JAMF Casper, Windows, mobile..., Android, MDM, Adobe Creative Suite, MS Outlook 2011, MS Office, MS Exchange, Apple Apps. What will you get from this Apple Mac OSX 1st line IT Service Desk - 3 month contract role? A great ... include... Working to strict SLAs on a busy Mac/PC Service Desk in a media environment Re sponsibility for 1st, and occasional 2nd line Mac OSX IT support and Windows support - in particular Mac ... of permanent role after contract - salary dependent upon skills and experience Are you a talented Apple Mac OSX and Windows PC 1st line IT Support Analyst with some 2nd line Mac/PC IT Support...

  18. Apple Mac 1st line Helpdesk contract

    Central London / West End | - £27k-£31k | From Eligo Recruitment

    Apple Mac OSX - Mac/PC IT Support Analyst for busy 1st and occasional 2nd line Mac/PC IT Helpdesk - 3 month contract Central London Mac OSX, JAMF Casper, Windows, mobile device support,..., Adobe Creative Suite, MS Outlook 2011, MS Office, MS Exchange, Apple Apps. What will you get from this Apple Mac OSX 1st line IT Service Desk - 3 month contract role? A great opportunity for ... ... Working to strict SLAs on a busy Mac/PC Service Desk in a media environment Re sponsibility for 1st, and occasional 2nd line Mac OSX IT support and Windows support - in particular Mac/PC IT support ... role after contract - salary dependent upon skills and experience Are you a talented Apple Mac OSX and Windows PC 1st line IT Support Analyst with some 2nd line Mac/PC IT Support skills? Do...

  19. IT Support Engineer 1st & 2nd Line

    London | - £18k-£25k | From Informal IT Ltd

    The Role As a fast growing IT Services & Support provider, we are offering an amazing opportunity for the right candidate to develop their IT skill set at an exceptional rate with exposure to... a wide variety of IT technologies including Microsoft AD, Hyper-V, Vmware, Apple, Cloud backup & hosting management, systems monitoring & maintenance. Your role will begin as a 1st & 2nd line ... exposure to a wide range of technologies mentioned above, offering the potential progression into 3rd line support, providing consultancy services and the training of new staff. The Candidate ... , client facing and communication skills.  You  MUST : ·Have recently completed school, college or university acquiring IT skills. Or ·Have some recent 1st/2nd Line support experience...

  20. IT Support Technician / Engineer (1st / 2nd Line)

    London | £20 to 25k per annum | From EasyWebRecruitment.com

    IT Support Technician / Engineer (1st / 2nd Line)  Our client is a Business Process Outsourcing company and is the leading global provider of customised Corporate Information Solutions. They...  The Role:  The IT Support Technician / Engineer will be responsible for delivering 1st and 2nd line solutions to technical faults and user enquiries. This support will be delivered by phone, remotely ... have experience of the following: Desktop Support Engineer, Structured Wiring Systems, Printer Support, Windows 7, IT Support Engineer, Server Backup Systems, Windows 8, 1st Line Support, Lotus Notes, IP ... build client solutions that are on-site, off-site and offshore. Employees provide services ranging from creative design, through scanning to digital output and multi-channel distribution. As...