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1St Line Customer Service Jobs In Esher

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  1. Service Desk Analyst/ 1st Line Support - Guilford

    Guildford | | From Lorien Resourcing

    Service Desk Analyst/ 1st Line Support - Guilford - 6:00 AM Starts 1st Line Support / Helpdesk Analyst required for leading IT Service provider. You will be providing 1st Line... support across a windows platform, logging and analysing any errors and running scripts to fix. For any errors that you are unable to fix you will be passing the call across to 2nd Line team. Key Skills - Experienced in MS Windows - Customer Service - MS Office - MS Outlook This is an excellent opportunity to build your career within a busy IT Service desk, BUT, requires the successful ... more information! This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst-1st-Line-Support---Guilford_job61573933 ...

  2. 1st Line Support Engineer/Service Desk Analyst

    Woking | £20000 - £24000 per annum | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for a 1st line support Analyst/Engineer to join a fantastic company based in Woking, Surrey. Job Type - Permanent Location - Woking, Surrey Salary Range: Up... confidence and the ability to transfer their confidence to the customer. ESSENTIAL SKILLS for a 1st Line support Engineer: *You will have a broad understanding of IT technologies and excellent project ... /HP/MFP's *CompTIA A+ certification *Remote Desktop control software *Sostenuto/ Service Now or similar call logging system *As a 1st Line Support Analyst you will have proven knowledge ... responsibilities of this role include delivering excellent customer experience and agreed level of service to internal and external customers, business partners and external suppliers, in line with the company...

  3. 1st Line IT Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for 3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Permanent Salary - £19,000 - £23,000 Job Summary: ... desk analyst you must have 12 months recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience ... My Client is seeking 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice ... a 1st Line support analyst you wil have the ability to demonstrate excellent technical troubleshooting skills. ? As a Service desk Analyst you must have experience of Active Directory User Account...

  4. 1st Line IT Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for 3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Permanent Salary - £19,000 - £23,000 Job Summary: My... analyst you must have 12 months recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience of providing technical support, including first contact resolution, via telephone and remote access in a busy ITIL based environment. ? As a 1st Line support analyst you will have experience of working to SLA ... Client is seeking 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice. The role...

  5. 1st Line IT Service Desk Analyst

    Dorking | £19k - £23k pa + Benefits+Training | From Global Technology Solutions Ltd.

    An exciting opportunity has arisen for 3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Permanent Salary - £19,000 - £23,000 Job... a Service desk analyst you must have 12 months recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers ... Summary: My Client is seeking 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best ... a 1st Line support analyst you wil have the ability to demonstrate excellent technical troubleshooting skills. As a Service desk Analyst you must have experience of Active Directory User Account setup...

  6. Technical Service Desk Analyst 1st line

    City | £20000 - £22000 per annum + benefits | From Eligo Recruitment

    Job Title: Technical Service Desk Analyst 1st line Location: Central London Salary: £20-22K + Benefits MAIN PURPOSE OF JOB: Provide 1st line support primarily to high profile clients as... Service Provide 1st Line support and remote support to internal and external customers 1st Line Support on in-house applications via telephone and email Co-ordination of issue resolution to agreed ... part of our clients Service Desk team Ensure an exceptional level of customer service and satisfaction Troubleshoot and resolve front line issues and queries Effectively liaise with 2nd and 3rd line teams as well as 3rd parties to troubleshoot and resolve calls Ensure timely resolution of requests in line with a published Service Level Agreement (SLA) Escalation of requests/issues where...

  7. Service Desk Analyst / 1st line Support

    London | £125 - £150 per annum | From Harvey Nash plc

    Service Desk Analyst / 1st line support I have a fantastic opportunity working for a telecoms company based in London. The role will be to work as part of a global team supporting up to 2000... users; face to face, via email and over the phone, logging issues using the Microsoft Service Manager system and escalating where appropriate to 2nd line for all I core Business Systems. ESSENTIAL ... systems typically XP and Windows 7. *Proven troubleshooting skills under time constraints. *Good communications skills and an ability to provide excellent customer service over the phone, via email ... Citrix and VPN technology. DESIRABLE KNOWLEDGE AND SKILLS: *General knowledge of the telecoms industry This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst...

  8. Service desk Analyst/ 1st Line Support

    City Of London | £150.00 - £160.00 p day | From Global Technology Solutions Ltd.

    An exciting opportunity has arisen for an experienced Service Desk Analyst/1st Line Support Engineer to join a fantastic company based in London. Job Type - Contract Duration - 2months (with... in place) -Professional demeanour -Strong communication skills (i.e. highly customer-focused, articulate and methodical) -As a 1st Line Support Engineer you will have strong sense of urgency ... possibility of an extention) Pay rate - £150 - £160 per day Location - London Job Responsibilities for a 1st Line Support Analyst: -Provide first contact resolution and escalate unresolved ... . -Experience with State of the art Trader Voice technology - ITS.Netrix plus Cisco IP Telephony -Comparable 1st Line trader application support skills (Market Data subscriptions etc.) So if you are...

  9. 1st Line Service Desk Team Leader

    London | From £21,000 to £23,000 per annum | From James Recruitment

    1st Line/Desk Support Analyst - London £21,000 Will pay more for the right person DOE Our client a leading system and software support company are currently looking for a Service Desk Analyst to... with varied level of users and their requests over the phone and face to face. Clear customer service skills must be demonstrated. You will support a very wide range of clients, from small charities ... of technologies, from desktops to servers to switches, firewalls, routers, just about everything - the opportunity to learn is endless - Experience you will have: 1st line / Desktop ServiceDesk support in a Windows environment (general Desktop support, printers/scanner/copier troubleshooting etc) Strong customer service skills - a positive attitude and clear communication At least 1 years...

  10. 1st Line Service Desk Team Leader

    City | From £21,000 to £23,000 per annum | From James Recruitment

    1st Line/Desk Support Analyst - London £21,000 Will pay more for the right person DOE Our client a leading system and software support company are currently looking for a Service Desk Analyst to... with varied level of users and their requests over the phone and face to face. Clear customer service skills must be demonstrated. You will support a very wide range of clients, from small charities ... of technologies, from desktops to servers to switches, firewalls, routers, just about everything - the opportunity to learn is endless - Experience you will have: 1st line / Desktop ServiceDesk support in a Windows environment (general Desktop support, printers/scanner/copier troubleshooting etc) Strong customer service skills - a positive attitude and clear communication At least 1 years...

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