1st Line HELP DESK
Working for a leading Government Body based in Camden, London
We currently have 3 vacancies on our 1st line technology service desk:
Service Desk... strong communication skills and be happy with a 1st line role. We do not have 2nd line vacancies at present.
Please see the below brief:
We are looking for someone who currently works on a Service Desk, who has exceptional communication skills, excellent telephone manner, initiative, someone who has a commitment and understanding of customer service. Someone who understands prioritisation ... , diagnosing issues with applications, potentially fixing applications. They need knowledge of all facets of IT, not in depth but a bit about everything.
Our Service Desk Analysts are 1st line support...