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1St Line Customer Service Jobs In Esher

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  1. 1st Line Support Engineer/Service Desk Analyst

    Woking | £20000 - £24000 per annum | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for a 1st line support Analyst/Engineer to join a fantastic company based in Woking, Surrey. Job Type - Permanent Location - Woking, Surrey Salary Range: Up... confidence and the ability to transfer their confidence to the customer. ESSENTIAL SKILLS for a 1st Line support Engineer: *You will have a broad understanding of IT technologies and excellent project ... /HP/MFP's *CompTIA A+ certification *Remote Desktop control software *Sostenuto/ Service Now or similar call logging system *As a 1st Line Support Analyst you will have proven knowledge ... responsibilities of this role include delivering excellent customer experience and agreed level of service to internal and external customers, business partners and external suppliers, in line with the company...

  2. 1st Line IT Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for 3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Permanent Salary - £19,000 - £23,000 Job Summary: ... desk analyst you must have 12 months recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience ... My Client is seeking 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice ... a 1st Line support analyst you wil have the ability to demonstrate excellent technical troubleshooting skills. ? As a Service desk Analyst you must have experience of Active Directory User Account...

  3. 1st Line IT Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for 3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Permanent Salary - £19,000 - £23,000 Job Summary: My... analyst you must have 12 months recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience of providing technical support, including first contact resolution, via telephone and remote access in a busy ITIL based environment. ? As a 1st Line support analyst you will have experience of working to SLA ... Client is seeking 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice. The role...

  4. Technical Service Desk Analyst 1st line

    City | £20000 - £22000 per annum + benefits | From Eligo Recruitment

    Job Title: Technical Service Desk Analyst 1st line Location: Central London Salary: £20-22K + Benefits MAIN PURPOSE OF JOB: Provide 1st line support primarily to high profile clients as... Service Provide 1st Line support and remote support to internal and external customers 1st Line Support on in-house applications via telephone and email Co-ordination of issue resolution to agreed ... part of our clients Service Desk team Ensure an exceptional level of customer service and satisfaction Troubleshoot and resolve front line issues and queries Effectively liaise with 2nd and 3rd line teams as well as 3rd parties to troubleshoot and resolve calls Ensure timely resolution of requests in line with a published Service Level Agreement (SLA) Escalation of requests/issues where...

  5. 1st Line Support Engineer/Service Desk Analyst

    Woking | £20000 - £24000 per annum | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for a 1st line support Analyst/Engineer to join a fantastic company based in Woking, Surrey. Job Type - Permanent Location - Woking, Surrey Salary Range: Up to... permissions *Creating new network accounts *Order placing GENERAL REQUIREMENTS *Customer service experience *Familiarity with and experience of Service Management Best Practice *1st line IT experience ... and the ability to transfer their confidence to the customer. ESSENTIAL SKILLS for a 1st Line support Engineer: *You will have a broad understanding of IT technologies and excellent project planning ... *CompTIA A+ certification *Remote Desktop control software *Sostenuto/ Service Now or similar call logging system *As a 1st Line Support Analyst you will have proven knowledge and experience with using...

  6. 1st line Technical Service Desk Analyst Apprenticeship - London (EC1V)

    City | £10998.00 per year | From QA Apprenticeships

    Employer Details: This company is an innovative outsourcing company with headquarters in the City with revenues of about £30 million. Currently experiencing record growth, they service both the...-time jobs. Job Details: Provide 1st line support primarily to high profile clients as part of the comapny's Service Desk team: Ensure an exceptional level of customer service and satisfaction ... Plan, coordinate and support business processes, systems and end-users Handle phone-in and escalation of issues Provide 1st Line support and remote support to internal and external customers 1st ... and application development services its customers as well as providing the platform for Advanced On-Demand, the group SaaS offering. With an innovative approach to outsourcing this company prides...

  7. 1st Line / Technical Support / Exchange / Service Desk / MSP

    Leatherhead | £20000 - £23000 per annum + Bens | From Reflex Computer Recruitment.

    1st Line / Technical Support / Support Engineer / Microsoft Systems Support / Dorking, Surrey - up to £23,000, plus Company Benefits! Technical Support / Support Engineer / Microsoft Helpdesk.... I am seeking someone with 1st line Technical Support / Service Desk / IT Help Desk experience who was worked within an IT supplier, IT Systems provider or IT service provider background. On ... / Microsoft 1st Line Systems Support sought for a leading Dorking, Surrey IT Company. I am seeking 2 additional Technical Support / Support Engineer / Microsoft Helpdesk / Microsoft 1st Line Systems Support staff to join my client's their busy technical service desk team in Dorking, Surrey. You must live locally with a maximum 60 minute commute time of Dorking, Surrey and be a car driver...

  8. Service Desk engineer - 1st line support - Help Desk - ITIL

    Croydon, Surrey | From £22,000 to £24,000 per annum plus benefits | From FT Select

    Service Desk engineer - 1st line support - Help Desk - ITIL OUTLINE OF ROUTINE TASKS/DUTIES/RESPONSIBILITIES To provide a call-answering and logging function for the Managed Service... resolution, ensuring the customer needs are met in line with contractual requirements. Enthusiasm & Drive Determined to deliver a high level of customer focus even in the most demanding of circumstances ... Contracts To carry out a wide range of first time fixes against an agreed service level including account unlocks, mailbox issues, profiles and network drives To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory. To work as part of an extended day shift team, supporting the Managed Service contracts Acting...

  9. 1st Line Technical Support / Service Desk - Major Career Opportunity

    Sutton, Surrey | - £24k-£26k | From Reed Business Information Ltd

    - Service Desk Analyst / 1st Line Support Analyst / Desktop Support - Microsoft / Windows / Mac / iOS / Android / Exchange / Office 365 - Reed Business Information - Global Digital... a bright, dynamic 1st Line Helpdesk / Technical Support / Service Desk Analyst with proven experience and a passion for technology. You will be joining a talented and highly valued Technology Service ... junior members of the Onsite service delivery team Documentation of Onsite processes & troubleshooting for support staff Ensure Team Lead is actively informed of issues & difficulties in an ... Directory - Supporting and administration. MS Terminal Services - Connecting to servers and desktops via RDC. Familiarity with Altiris- Deploying software, remote control tools, and reporting...

  10. 1st Line Support

    West London | £13 per hour | From Talent Spa

    1st Line Technical Support based in Hammersmith London - 9 month contract We require a 1st line technical support to join our existing team for a 9 month contract. The role is a general 1st... line support role which will consist of dealing with PC, tape backups and User support.  Essential Skills General PC / Laptop Support - HP / Dell Windows 7, 8 Office, Sophos, Printer Maintenance User Management via Active Directory & Exchange The 1st line technical support will be responsible for maintaining and administering the organisation's Veritas backup system including tape rotation and backup management. They will also be the first point of call for all user support in the office.  Key requirements A strong understanding of Windows operating systems including Windows 7...

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