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1St Line Customer Service Jobs In Esher

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  1. 1st Line Service Desk Analyst

    Guildford | - £17k-£20k | From Reflex Computer Recruitment.

    1st Line Support / First Line Support / Service Desk / Help Desk / Analysis - £17,000 - £20,000 + Monthly and Quarterly Bonuses + Benefits - Guildford, Surrey If you are an... experienced Technical Support Engineer looking for your next challenge then we are very keen on hearing from you. Our client is looking for a 1 st Line Support / First Line Support Engineer who has basic 2 nd Line knowledge with a keen eye for problem solving, IT Infrastructure and Operating systems. Key Skills Windows Server 2003, 2008, 2012 Windows Server operating systems Active Directory Exchange Backups Supported Laptops, Desktops and Mobile Devices Duties Upholding a high level of customer service at all times Manage all tickets thought... More

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  2. 1st Line Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for X3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Perm Salary - £19,000 - £23,000 Job Summary: My... recent employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience of providing technical support, including ... Client is seeking X3 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice ... experienced 1st Line Service Desk Analyst looking for a new challenge, have the relevant skills/experience and are looking for a chance to join a fantastic company then please apply today! This job was... More

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  3. 1st Line Service Desk Analyst

    Dorking | £19000 - £23000 per annum + Benefits+Training | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for X3 1st Line Service Desk Engineers to join a fast growing company based in Dorking, Surrey. Job Type - Perm Salary - £19,000 - £23,000 Job Summary: My Client... employment in a 1st Line Service Desk role, ideally from a managed service provider environment supporting multiple external customers. ? Experience of providing technical support, including first contact ... is seeking X3 1st Line Service Desk Engineers to join their technical service desk team in Dorking, Surrey. They utilise industry leading software tools, backed by ITIL best practice. The role will ... :00). The successful candidate will need to be flexible in being able to work either shift but will typically remain on the same shift ongoing. If you are an experienced 1st Line Service Desk Analyst... More

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  4. Service Desk Analyst / Helpdesk / 1st line support

    Croydon, Surrey | From £24,000 to £26,000 per annum | From Coal IT Services

    Service Desk Analyst / Helpdesk / 1st line support My client is one of the world leaders in engineering and development consultancy employing more than 17,000 staff working in 150... employee fulfilment is as crucial as customer satisfaction. Essential Skills & Experience required for the Service Desk Analyst / Helpdesk / 1st line support: · 2 years direct ... - £26,000 Service Desk Analyst / Helpdesk / 1st line support This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst--Helpdesk--1st-line ... Analyst/ Helpdesk/ 1st line support : · Knowledge of basic desktop and laptop computer hardware and peripherals. · Knowledge of printers and photocopiers. · Working... More

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  5. 1st / 2nd Line Service Desk Engineer

    Dorking | £23000 - £30000 per annum + BENS | From Reflex Computer Recruitment.

    1st / 2nd Line and 2nd Line Service Desk Engineer - Dorking - £23,000 - £28,000 DOE, plus Benefits Our client, a leading IT Managed Services company based in Dorking , are looking to... recruit 2x 1st / 2nd Line and 2nd LineService Desk Engineers to join their busy team. As an experienced Service Desk Engineer , ideally from a Managed Services Provider background , you will be working within a dynamic and varied technical service desk team . The role will involve 1st and 2nd Line telephone and remote support to over 400 external customers, backed by service level targets and ITIL best practice . This position would ideally suit someone with experience of a 2nd line position or those with solid 1st line experience who are ready for the next step up to a blended... More

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  6. 1st / 2nd Line Service Desk Engineer

    Dorking | £23000 - £30000 per annum + BENS | From Reflex Computer Recruitment.

    1st / 2nd Line Service Desk Engineer - Dorking - £23,000 - £30,000 DOE, plus Benefits Our client, a leading IT Managed Services company based in Dorking , are looking to recruit 2x 1st /... 2nd Line Service Desk Engineers to join their busy team. As an experienced Service Desk Engineer , ideally from a Managed Services Provider background , you will be working within a dynamic and varied technical service desk team . The role will involve 1st and 2nd Line telephone and remote support to over 400 external customers, backed by service level targets and ITIL best practice . This position would ideally suit someone with experience of a 2nd line position or those with solid 1st line experience who are ready for the next step up to a blended 1st/2nd line role . The role... More

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  7. 1st / 2nd Line Service Desk Analyst

    West London | £18k - 23k per year + excellent benefits | From 360 Resourcing

    1st / 2nd Line IT Service Desk Analyst We have a fantastic opportunity for an ambitious 1st Line / 2nd Line IT Service Desk Analyst. Our client is one of the leading brands in broadcast... entertainment in the United Kingdom, a market leader and at the forefront of digital media entertainment, based in West London. As a 1st / 2nd Line IT Service Desk Analyst your job will be to ... . The successful 1st / 2nd Line Service Desk Analyst will be solutions focused, with a strong emphasis on first time call resolution and meeting agreed SLA's. Entertainment and retail are the core of our ... issues 1st time, and only escalate if all potential solutions have been exhausted. Your approach to the role of 1st / 2nd Line Service Desk Analyst will involve a combination of analysis, understanding... More

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  8. 1st Line Service Desk Team Leader

    London | - £28k | From Web Recruit Ltd

    1st Line Service Desk Team Leader   London, EC2A  c£28,000 Plus Annual Profit Share Scheme   Our client provides key desktop and software support to the charity sector. They are... now looking for a 1st Line Service Desk Team Leader to join their vibrant and dynamic company, in an interesting and diverse sector.  This is a fantastic opportunity for a dedicated technical ... and provides great personal development opportunities within a culture of empowerment.  As the 1st Line Service Desk Team Leader, you will be responsible for providing an outstanding level of technical support ... and anti-virus products  - Strong desktop support skills and good knowledge of hardware  Analytical and focused, as a 1st Line Service Desk Team Leader, you must possess solid communication... More

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  9. 1st line Service Desk support - Guildford

    Guildford | | From Lorien Resourcing

    1st line Service Desk Analyst - Guildford Contract: 1 Month rolling Circa: £15ph Shifts: 10 hour shifts for 4 days followed by 4 days off Our client, a leading provider of IT services,... require a number of Service Desk Analysts to provide 1st line support for their customer based in Guildford. It is essential that candidates are willing and able to work on a shift basis, including ... easily with customers both verbally and in writing. Able to describe technical details to non-technical customers in simple plain English Candidates must have 1st line support experience working on ... of an incident) * High standard of Customer Service skills with an excellent telephone manner, with the ability to build rapport quickly with customers * A high level of proficiency in Microsoft... More

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  10. 1st Line Support/Service Desk Engineer

    London | From £17,000 to £23,000 per annum | From Orbis Resourcing

    Our Client, an IT Solutions company, are actively looking to recruit a 1st Line Support/Service Desk Engineer in Hampton Hill, Middlesex on a permanent basis. Role: 1st Line Support/Service Desk... Engineer Salary: up to £23,000 per annum Location: Hampton Hill, Middlesex [To view all Orbis jobs, click here: http://www.orbis-resourcing.com/job-vacancies.php ] Overview: 1st Line Technical Support Engineer to complement the clients existing managed services support team. The role will be to take support calls from clients, log tickets, pro-actively ensure that all clients receive exceptional customer service during all contact with the Service Desk or on-site, thus ensuring continual operational service. All support must be performed with minimal business impact on the customer... More

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