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1St Line Customer Service Jobs In Esher

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  1. 1st Line Technical Support Customer Service

    London | From £14 to £14 per hour | From Clear Futures Recruitment

    Our client a leading niche telecoms company are seeking an experienced Customer Service Specialist to join their team on a temporary maternity contract. As the Customer Service Specialist you will... be responsible for providing the first  level of technical support for products and services.  This position will work with customers and internal support teams to assist with trouble shooting and problem resolution. Duties as the 1 st line support will include Analyse customer's issues and questions, including inoperability or inaccessibility of a system, module or function. Take ... ..) You will ideally have a minimum of 2 years experience working in the telecommunications industry with strong customer service experience.  Be able to prioritise and handle multiple tasks...

  2. 1st Line Support Engineer/Service Desk Analyst

    Woking | £19000 - £22000 per annum | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for a 1st line support Analyst/Engineer to join a fantastic company based in Woking, Surrey. Job Type - Permanent Location - Woking, Surrey Salary Range: Up... delivering excellent customer experience and agreed level of service to internal and external customers, business partners and external suppliers, in line with the company value and actively contributing to ... *Network permissions *Creating new network accounts *Order placing GENERAL REQUIREMENTS *Customer service experience *Familiarity with and experience of Service Management Best Practice *1st ... terminology into layman talk. *Organised *Willingness to learn *Excellent ability to keep the customer informed at all times ESSENTIAL SKILLS for a 1st Line support Engineer: *You will have a broad...

  3. 1st Line Support/ Service Desk Analyst

    London | £28000 - £35000 per annum | From Pioneer Search

    Key Skills: Service Desk/ 1st Line Windows 7 MS Office/ Outlook 2010 Citrix Blackberry Support VDI/ Virtualised Environments Service Desk Analyst required for an immediate opportunity... working for a leading Asset Management firm. The client is looking for an experienced Service Desk/ 1st Line Support Analyst to join a team of 8, to provide efficient first line support to the IT group across worldwide locations. Key responsibilities for this role will include: Provide 1st line phone based technical support, liaising with 2nd/ 3rd for complex issue resolutions Fault ... working within a Service Desk/ 1st Line Support role, looking to further their career within a leading Buyside organisation. You will have experience of all the listed key skills, with working knowledge...

  4. Service Desk Analyst / 1st line / 2nd line

    West London | From £18,000 to £24,000 per annum | From Ikhoi Recruitment

    Service Desk Analyst /1 st line / 2 nd line / SQL A great company are looking for a Service Desk Analyst to come on board and join their team. You'll support the company's user base at a 1 st... and 2 nd line support level, including desktops, mobile devices, printers and basic server administration as well as maintaining company backupsand documentation. Key tasks The job holder will be responsible for undertaking the following tasks: Provide 1st and 2 nd line IT support where necessary Support end users andassist in network maintenance Assist in ... please send me your CV asap. IT Support /1 st line / 2 nd line / SQL This job was originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Analyst--1st-line--2nd-line_job60938169 ...

  5. 1st Line Support, Service Desk Analyst, Contract, Central London

    North London | From £13 to £13 per day | From Executive Resource Group.

    1st Line Support, Service Desk Analyst, Contract, Central London  1st Line Support, Service Desk Analyst, Contract, Central London  We are currently recruiting for an IT Service Desk... customer Service Excellent communication skills Good written and spoken English Experience of working with previous councils or in the public sector would be advantageous. 1st Line Support, Service Desk Analyst, Contract, Central London  1st Line Support, Service Desk Analyst, Contract, Central London If you feel you have the skills required for this position please contact Nathan Gibbons on ... Analyst to work based in Central London. This is a Initially a 3 month temporary position to start immediately. The successful candidate must have experience of: 1st and 2nd line phone...

  6. Helpdesk Analyst / Service Desk Analyst / 1st Line Support

    City | £20000 - £25000 per annum | From Lane Personnel Ltd

    An exciting opportunity has arisen for an enthusiastic Helpdesk Analyst / Service Desk Analyst / 1st Line Support Analyst to join our client, a British institution. The successful Helpdesk... Analyst / Service Desk Analyst / 1st Line Support Analyst will be the first point of contact for all IT issues, providing over the phone, and face to face when required, support to users on Windows XP, Microsoft Office, Active Directory and various bespoke software. The Helpdesk Analyst / Service Desk Analyst / 1st Line Support Analyst will possess excellent customer service skills and will be ... a valid UK driving licence. This job was originally posted as www.totaljobs.com/JobSeeking/Helpdesk-Analyst--Service-Desk-Analyst--1st-Line-Support_job60864099 ...

  7. Apple Mac/PC 1st Line IT Service Desk Analyst

    South West London | £20000 - £25000 per annum | From Eligo Recruitment

    Apple Mac OSX focused Mac/PC 1st and 2nd line Cross-Platform IT Service Desk Support Analyst - supporting Apple Macintosh OSX, PC, Apple Mac, Windows providing 1st line IT software and hardware... users with Microsoft Office, Adobe Creative Suite, Outlook, Microsoft Lync and adhering to Servicedesk SLAs. Joining an established 1st line Service Desk team in a dynamic cross-platform Mac/PC IT services environment in Central London. An Apple Mac OSX focused Mac/PC 1st and 2nd line Cross-Platform IT Service Desk Support Analyst, you will have excellent telephone skills and good customer service ... 1st and 2nd line Cross-Platform IT Service Desk Support Analyst, you will have proven customer service skills and IT skills and experience on both platforms (Apple Mac and Microsoft Windows) with main...

  8. Apple Mac/PC 1st Line IT Service Desk Analyst

    South West London | £20000 - £25000 per annum | From Eligo Recruitment

    Apple Mac OSX focused Mac/PC 1st and 2nd line Cross-Platform IT Service Desk Support Analyst - supporting Apple Macintosh OSX, PC, Apple Mac, Windows providing 1st line IT software and hardware... users with Microsoft Office, Adobe Creative Suite, Outlook, Microsoft Lync and adhering to Servicedesk SLAs. Joining an established 1st line Service Desk team in a dynamic cross-platform Mac/PC IT services environment in Central London. An Apple Mac OSX focused Mac/PC 1st and 2nd line Cross-Platform IT Service Desk Support Analyst, you will have excellent telephone skills and good customer service ... 1st and 2nd line Cross-Platform IT Service Desk Support Analyst, you will have proven customer service skills and IT skills and experience on both platforms (Apple Mac and Microsoft Windows) with main...

  9. 1st Line Support Engineer/Service Desk Analyst

    Woking | £19000 - £22000 per annum | From Global Technology Solutions Ltd

    An exciting opportunity has arisen for a 1st line support Analyst/Engineer to join a fantastic company based in Woking, Surrey. Job Type - Permanent Location - Woking, Surrey Salary Range: Up to... *Creating new network accounts *Order placing GENERAL REQUIREMENTS *Customer service experience *Familiarity with and experience of Service Management Best Practice *1st line IT experience *Excellent ... excellent customer experience and agreed level of service to internal and external customers, business partners and external suppliers, in line with the company value and actively contributing to ... *Willingness to learn *Excellent ability to keep the customer informed at all times ESSENTIAL SKILLS for a 1st Line support Engineer: *You will have a broad understanding of IT technologies and excellent...

  10. Technical Service Desk Analyst 1st / 2nd line

    City | £22000 - £25000 per annum + Full Benefits Package | From Eligo Recruitment

    Job Title: Technical Service Desk Analyst 1st & 2nd line Location: Central London Salary: Basic £25-30K + Company Benefits We are seeking an experienced Service Desk Analyst to join our... Service Desk team. MAIN PURPOSE OF JOB: * Provide 1st & 2nd line support primarily to high profile clients as part of our clients Service Desk team * Ensure an exceptional level of customer service and satisfaction * Troubleshoot and resolve front line issues and queries * Effectively liaise with 2nd and 3rd line teams as well as 3rd parties to troubleshoot and resolve calls * Ensure timely resolution of requests in line with a published Service Level Agreement (SLA) * Escalation of requests/issues where necessary * Promote the Service Desk in providing a one-stop service...

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