An global technology insurance organisation based in West London is seeking Call Centre Agents for their contact centre. This is a really exciting company to work for with a clear career progression... for motivated individuals.
The main purpose of the Call Centre Agents will be to ensure that all customer telephone claims are administered efficiency and effectively and also to:
- Accurately ... customers and attempt to resolve within the organisation and FSA guidelines
- Other general administration and activities relating to claims processing
The ideal Call Centre Agent will have ... customer service requests, primarily inbound telephone calls, in a prompt, courteous, and efficient manner, ensuring that the needs of the customer are met, service is rendered, and the customer is kept...