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Call Centre jobs in Epsom

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  1. Inbound Call Centre Agent- Chiswick

    London | £19000 - £25000 per annum | From London City Network

    £19,000 per annum + up to £500 monthly bonus FINAL INTERVIEW DATE: 19th September JOB START DATE: October 10th An exciting opportunity has arisen with a global mobile phone insurance... provider. The company currently has a number of vacancies in its inbound call centre located in Chiswick,West London, and is looking for candidates with excellent customer service skills who have good customer service experience (inbound call centre experience is desireable, but not necessary). The start date for this role will be 1st August 2016 If this sounds like you, please apply today! ...

  2. Call Centre collections advisor

    Redhill, Surrey | £18k - 18.5k per year | From Options Resourcing

    Our well established and leading consumer finance client has an exciting opportunity for a Collections Adviser to work within their call centre based in Redhill. This is initially a 6 month FTC... but with the possibility that it may go permanent. A bonus will be given at the end of the 6 months as long as targets have been reached. An adviser's role is key to the business in providing exceptional customer services and resolutions to debtors whilst following company policy guidelines. The role involves working as part of a team, dealing with a variety of outbound and inbound calls from customers who are experiencing financial difficulties. Agreeing re-payment arrangements and offering customers options and guidance on their finances. The successful candidate will have...

  3. Contact Centre Team Member / Call Centre / Customer Service

    East Croydon | £23,644 + Excellent Benefits | From Net-Worx (2001) Limited

    Contact Centre Team Member / Call Centre / Customer Service / Customer Relations / Financial Services East Croydon £23,644 + Excellent Benefits A Head for Pensions. A Heart for... and make a real difference to people's lives? Our client is currently recruiting for a number of Contact Centre Team Members to join their team, putting customers at the heart of everything you do ... service and will continuously look for opportunities to improve the customer experience. Contact Centre Team Members are also required to update and maintain accurate member records in order to ensure that the contact centre are able to manage all contact from members on a first contact resolution basis. Our ideal candidate will have experience of working within a similar role, with a passion for...

  4. Call Centre/Switchboard Manager at City Lawyers

    London | From £32,000 to £34,000 per annum | From Law Support

    Call Centre/Switchboard Manager at City Lawyers - c£32k + benefits A truly unique opportunity has arisen at one of our law firm clients for a call centre manager. No experience in a legal.... Direct experience of running a call centre is essential, whether that’s in an insurance claims team, a “no-win, no fee” call centre or even telesales. For more information or to be considered please ... will be to; · Make sure all calls and other enquiries made by potential clients are dealt with by staff in an appropriate manner and speed. · Meet conversion targets as well as planning areas ... and resolving problems. · Randomly monitor calls to improve quality, minimise errors and track operative performances. · Organising staff to meet business demands. · Coach, motivate and retain...


    London | £10k - £30k pa + basic plus commission | From eRecruit Solutions Limited SDA Account

    Title: Sales Executive Location: Central London (nearest station Chancery Lane Tube) Salary: £10k basic salary per annum, plus commission, OTE £30k (top earners can achieve £50k!) Hours: Full... Time, Monday to Friday (overtime offered if available) Experienced Call-Centre based Sales Executives are sought to join this leading subscription marketing organisation, based in Central London ... ; they currently have a team of over 90 staff, and are rapidly expanding! Sales Executives will possess the following skills and experience: * Substantial telesales / call-centre experience ... your details for these purposes. eRecruit Solutions is a flat fee online recruitment company, who actively recruit for the following roles: Call Centre Sales Advisor, Outbound Telesales Executive...

  6. Inside Sales Consultant - SaaS Call Centre Solutions

    London | £45k - £55k | From First Point Group Limited

    UK residents & EU citizens only. About the role This is a fast-paced and rewarding career opportunity that will suit someone who is target driven and enjoys communicating with people at all... through research, networking, inbound lead follow-up and outbound cold calls or emails; - Identification of key decision makers and stakeholders; - Acting as the first point of contact for all new ... - Collaborate with the Support, Accounts and Sales Teams to deliver stronger, more relevant value propositions. - Sourcing sales opportunities via outbound calls and follow ups to emails - Assisting ... you - 3+ years of experience in a similar role, with sales track record of over-achieving quota. - Experience within the IT industry & ideally Telco , contact centre or Unified communications space...

  7. Call Centre Manager

    Central London | - £30k | From CV-Library

    Call Centre Manager £30,000 - 35,000, plus a 2.50% annual bonus Central London Our client based in Central London is looking for an exceptional Call Centre Manager to join their team.... a very good understanding of call metrics, including dropped calls, reservations and call conversion rates. The company offer a healthcare scheme, an annual bonus, a pension and several other non-standard offerings. Candidate profile for the Call Centre Manager Previous experience as a Reservations Manager/Supervisor, or Call Centre Manager/Supervisor Proven experience of successfully ... regarding this Call Centre Manager position, please call Andy at Contact Point Resourcing. Call Centre Manager, Call Centre Manager, Call Centre Manager ...

  8. Evening - Call Centre Operative

    London | £10.00 - £11.35/hour | From CV-Library

    Global Technology Company seeking to recruit temporary Night Time Call Centre Operative - £11.35 per hour Night time - Call Centre Operative A global business who are seeking to recruit 20/30... members of staff for their newly created Call Centre Your new company A global technology business who are currently seeking to recruit upwards of 20/30 new members of staff for their newly created Call Centre. This technology organisation has a high reputation for being passionate about their business, staff and customers. This forward thinking nature of the company will allow you to enjoy your lively working environment as part of a social team. Your new role Monday to Friday 4pm - 12am Working in a medium to large sized call centre taking inbound phone calls from both internal...

  9. Call Centre Representative

    London | £8 - £9/hour | From CV-Library

    CALL CENTRE REPRESENTATIVE I am currently recruiting on behalf of my client for several Call Centre Representatives to fill positions in a fun, friendly and vibrant call centre based in central... time and full time and are temporary with a view to going permanent for the right candidates. Key Responsibilities: · Answer telephone calls from customers to help assist with order placement, manage enquiries, respond to complaints and log all in the company system. · Respond to customer emails to the necessary standards. · Make outbound calls only to help resolve customer issues. · Sometimes take action in response to reports run by senior members of staff or management to reflect good shopping experiences. Previous Customer Service/Contact Centre skills preferred. PLEASE NOTE...

  10. Call Centre Agent

    Redhill, Surrey | | From CV-Library

    Call Centre Agents / Inbound Customer Service An exciting opportunity has arisen for multiple Call Centre Agents to join our expanding team, based in either our Reigate or Redhill office . If... a comprehensive training programme including a classroom based induction and ongoing training. As a Call Centre Agent you will mainly be taking inbound calls relating to employee benefits and occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. You will be working to KPI's in a fast paced, busy call centre environment. Requirements: • Possess outstanding customer service and administration skills • Be a confident communicator • Good I.T skills • Have a friendly and professional telephone...

  11. Service Centre - Call Operator

    Redhill, Horley, Gatwick, Surrey | £21000/annum 21000 + benefits + progression | From CV-Library

    Service Centre - Call Operator We are looking for an enthusiastic Service Centre Call Operator who will become a key player in a rapidly expanding company. You will be working in an enjoyable... Call Centre and ensure that all information is recorded accurately. SKILLS: The successful candidate will require a minimum of 1 years experience within a Service/Call Centre technology environment ... service, call centre, service desk, call logging, Field Service, Electronic, Electro-Mechanical. THIS IS A FANTASTIC ROLE WITH AN EXCELLENT EMPLOYER OFFERING SUPERB CAREER OPPORTUNITIES AND PROFESSIONAL...

  12. Call Centre Executives

    Redhill | £14000 - £18000/annum | From CV-Library

    Office Angels Crawley are looking for dedicated, professional and assertive Customer Service professionals to join their client who are based in the centre of Redhill. Working within the... financial industry, you will ideally have experience within this sector or working within a call centre environment. Duties include:- - Receive incoming calls regarding outstanding balances - Answer all customer queries - Update company system with customer's details You will have previous Customer Service experience either within a call centre environment or in an office. You will hold confident communication skills. Working within the financial services, you will be subjected to security and credit checks. If you would like to apply for this role please submit your details...

  13. Call Centre Advisor

    Redhill | £16000 - £18000/annum | From CV-Library

    We are currently looking for experienced Call Centre Specialists to join the dedicated and accomplished team of our international client in Redhill. Working for this fantastic company in Redhill... your duties for this role will include: Being the first point of contact for escalation queries Deal with and resolve supervisor calls Allocate and monitor the distribution of queues and post Review and amend documents Investigate systems issues, make recommendations and implement changes Use negotiation and persuasion skills to gain customer commitment Take ownership of queries and complaints, avoiding the need to escalate to a manager. Previous collections or customer services experience will be considered Tate is acting as an Employment Agency in relation to this vacancy ...

  14. Call Centre Agents

    East London | £7.50/annum Benefits | From CV-Library

    20 x TRAINEE / CALL CENTRE AGENTS URGENTLY NEEDED Do you want to work on behalf of one of the most recognisable global telecommunications providers based a short walk from Canary Wharf tube... station? No experience is necessary and full training is provided. All you need is to be able to work on own initiative, have a friendly telephone manner and be driven to succeed! This is a great opportunity to be a part of a household named company and join a winning team. This is a full time role where you will be dealing with inbound/outbound calls, selling subscriptions covering ... gym membership and child care vouchers. Please call James Greenham on 07801567205 for an immediate telephone interview or apply to this advert for consideration ...

  15. Call Centre Operator

    Mile End, Greater London | £13000/annum | From CV-Library

    Weekend Call Centre Operator / Help Desk Advisor / Network Operator needed in East London. Our Client is a large Highways Engineering Company working across Central and East London to maintain... or near East London, have experience working in a call centre or customer service type environment and have used technical company systems. You should have outstanding telephone manners and be able ... indispensable part of the Network Control Room for the term maintenance contracts being the first point of contact for the emergency response calls from various organisations. The tasks undertaken in this ... matters. RESPONSIBILITIES: Receive and make calls to operatives, local authorities, company inspectors, company clients, and any other organisations Deal with email inquiries regarding works or...

  16. Call Centre Operator

    Bromley, Greater London | £16000 - £20000/annum + benefits | From CV-Library

    Company Overview Cosmos Tours Ltd is associated with the Globus Family of Brands, an international travel company with over 80 years experience of providing touring holidays. The UK arm of the... company started trading in 1961 and offers a fantastic choice of escorted tours, river and ocean cruises, multi-centre holidays and rail journeys from countries all over the world. Our holiday brands are Cosmos Tours & Cruises, Archers Holidays, and luxury river cruise operator, Avalon Waterways. Aim of the Role To efficiently answer and manage all inbound and outbound calls to customers and agents • Answer inbound calls and assist with customer/trade inquiries • Provide customers with product and service information. • Identify customer needs and prioritise all customer queries...

  17. Call Centre collections advisor

    Redhill, Surrey | £18000 - £18500/annum | From CV-Library

    Our well established and leading consumer finance client has an exciting opportunity for a Collections Adviser to work within their call centre based in Redhill. This is initially a 6 month FTC but... with the possibility that it may go permanent. A bonus will be given at the end of the 6 months as long as targets have been reached. An adviser's role is key to the business in providing exceptional customer services and resolutions to debtors whilst following company policy guidelines. The role involves working as part of a team, dealing with a variety of outbound and inbound calls from customers who are experiencing financial difficulties. Agreeing re-payment arrangements and offering customers options and guidance on their finances. The successful candidate will have...

  18. Call Centre Customer Service

    Brentford, Greater London | £21000 - £25000/annum | From CV-Library

    This dynamic successful company send parcels around the world using carriers such as FedEx and UPS. They act purely as a management company, tracking and monitoring shipments on our customer’s... essential. - Call centre experience will be an advantage. - Experience of dealing with consumer complaints is desirable. We are looking for an outgoing, bubbly, enthusiastic and well spoken person (with ... behalf. The company has a big focus technology which enables us to offer innovative solutions to our customers and also to provide the very highest level of customer care. The company is young and forward thinking and offers excellent career opportunities. Duties include: - Answering high volume incoming calls and dealing with customer queries - - Providing advice and guidance on...