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  1. Sales Support Administrator/Analyst - FTC 6 months

    Glasgow | £22000 per annum | From MERIDIAN BUSINESS SUPPORT

    Meridian Business Support are working exclusively with our client, a market leading, well established business based in Glasgow. They are recruiting for an experienced Sales Support... Administrator/Analyst with advanced excel skills to join their team on an initial 6 month contract. You will be working in a fast paced environment, providing support, sales analysis ... * Control loan requests & process PO's * Provide administration support to the sales team Experience Required: * Advanced excel skills, pivot tables, v look ups * Excellent communication skills * Able to multitask Applicants must have strong administration and excel skills, and be available at short notice. Meridian Business Support is acting on behalf of our Client as a Recruitment...

  2. Application Support Analyst

    Glasgow | £20000 - £28000 per annum | From RECRUITMENT GENIUS

    This is an opportunity to join a technology consultancy and software development firm that use a variety of techniques and technologies to help create applications that automate workflow and... experienced Application Support Analyst to provide technical support to their clients on software solutions they have developed for them. These systems are "smart process applications", using the latest versions of Microsoft development tools, and the Kofax "Total Agility" platform. The role responsibilities are: - Manage client relationships. - Capture and analyse support requests from clients, and to define, categorise and prioritise these issues. - Provide 1st and 2nd line support, to deliver technical diagnoses and problem resolution for support requests, including updates to...

  3. IT Support Technician

    Glasgow | Circa £17k DOE | From REL Recruitment

    My client are one of the largest professional IT Support companies in the UK, and they are currently looking to expand their growing team. As a Service Desk Technician, you will provide support... across the company's various software products. Successful applicants will have a broad technical knowledge of installing and supporting varied types of software, and be experienced in providing excellent customer service and problem resolution. KEY RESPONSIBILITES - Providing customer focused 1st/2nd and 3rd line IT support - Resolving customer issues within pre-defined service level agreements - Liaising with field engineers to co-ordinate visits - Working on large projects - Providing remote support for field engineers - Liaising with third party suppliers...

  4. Application Support Analyst

    Glasgow | Circa £25k DOE | From REL Recruitment

    My client are one of the largest professional IT Support companies in the UK, and they are currently looking to expand their growing team. As an Application Support Analyst, you will provide... customer service and application support, alongside delivering training to both end user and technical audiences. KEY RESPONSIBILITIES - Providing bespoke application training to end user and techincal audiences - Installing and configuring software and applications - Preparing training materials - Providing application support - Resolving customer issues within pre-defined service level agreements - Liaising with third party suppliers ESSENTIAL SKILLS & EXPERIENCE - Minimum 3 years' experience in a similar position - Experience supporting SQL / MySQL...

  5. Programme Support Administrator

    Glasgow | Neg | From Project People Limited

    Programme Support Administrator Our client a leading mobile operator is looking for a Programme Support Administrator to support the Programme and Change Lead to deliver to appropriate time, cost... across the programme, including providing support and guidance into where administrative improvements can be made to enable the team to jointly achieve its goals. The role will need to foster strong ... the team and the wider programme areas - Maintaining and updating the calendar and reporting issues - Responsible for producing PowerPoint presentations where required - Supporting with preparation and distribution of communications collateral - Supporting with co-ordination of learning workstream deliverables. Key Skills and Experience:- - Looking for excellent communication skills...

  6. Operate Support Analyst

    Glasgow | Competitive | From J.P. Morgan Limited

    JP Morgan - Operate Support Analyst Glasgow Technology Centre Business Areas Description This role provides the opportunity to be part of a global team that spans multiple lines of business... Management group, the Cleared Derivative Technology Operate teams' goal is to provide first class application support to the Cleared Derivatives business for all applications delivered by ... Derivatives client base. Job Description The role is that of an Application Support Analyst in a team dedicated to ensuring that the CDT suite of global applications and infrastructure are available and supported in line with defined service level agreements. The role will include involvement in front line support, incident management and reporting, root cause analysis, productivity efficiencies...

  7. Application Support Coordinator

    Glasgow | £32k - £38k pa | From Hudson IT (Scotland)

    Hudson IT have a fantastic opportunity for an Application Support Coordinator for a part time (24 hours per week) role in East Kilbride. You will provide management and leadership in relation to... the team's ITIL responsibilities, ensuring team members comply with quality standards across software implementation and ITIL processes and practices. Responsibilities: - Provide 2nd Line Support and manage 3rd Line Support provided by external suppliers - Managing all service calls and organising technological support to resolve all issues and maintain all processes to manage all inbound, outbound and inter system data interfaces. - Taking a leadership role in building coordinated strategies within the IT department, liaising with Service Delivery and Service Support teams, which...

  8. Application Support Analyst

    Glasgow | £20k - £28k pa | From Recruitment Genius Ltd

    This is an opportunity to join a technology consultancy and software development firm that use a variety of techniques and technologies to help create applications that automate workflow and... experienced Application Support Analyst to provide technical support to their clients on software solutions they have developed for them. These systems are smart process applications", using the latest versions of Microsoft development tools, and the Kofax Total Agility platform. The role responsibilities are: - Manage client relationships. - Capture and analyse support requests from clients, and to define, categorise and prioritise these issues. - Provide 1st and 2nd line support, to deliver technical diagnoses and problem resolution for support requests, including updates to the system code...

  9. IT Application Support

    Glasgow | £25000.00 - £35000.00 pa + Benefits | From Sanderson Recruitment

    Application Support Glasgow My client is a big company with big ambitions. They specialise in strategic outsourcing and energy services, using their expertise and capabilities to help their... there is a huge emphasis on culture within this team. The Role: Provide 1st, 2nd and 3rd line application support, maintenance and development of owned - Operational applications. (E.g. Marval, InfoPath, Orchestrator) Ensure that all incidents, problems and requests recorded via the IT Service Desk are resolved within target service levels. Provide project expertise and support for new ... . Work within the ITIL Framework. Provide End User Training as required. Requirement to take part in on-call Rota. Following ITIL change control processes relating to the supported applications...

  10. Lead Software Support

    Glasgow | £Competitive | From 9-20 Technology

    Nine Twenty Technology are currently recruiting for a Lead Software Support for our Glasgow based client. This position will manage, develop and support our clients IT systems. Main... and facilitate delivery of IT services Experience and skill set required: - IT qualification - Minimum of 5 years experience in supporting or developing applications in JavaScript, ASP.Net or C# - Supervisory line management experience - Use of internal CRM systems If you have the relevant skill set and would like to hear more about this opportunity for a Lead Software Support , please submit...

  11. Account Support Manager

    Glasgow | Competitive | From Ashfield

    Company: Pfizer Position: Account Support Manager (ASM) Territory: Glasgow Vacancy Type: Permanent - Full Time Salary: Competitive Ashfield are delighted to be recruiting on behalf of Pfizer... for an Account Support Manager. Pfizer is one of the world's leading pharmaceutical companies and is at the cutting edge of research and development of medicines. The company has had ... customer resource allocation. * Understands and utilises Digital Channels to drive efficiency and achieve KPIs. * Leads on insight gathering for pharmacy customers in allocated region. * Supports ... valued. We'll give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are...

  12. IT Support Apprentice

    Glasgow | £7800 - £13000 per year | From QA Ltd (Apprenticeships)

    Apply now for this excellent apprenticeship and gain career progression opportunities in a fun environment working with other apprentices. Apply now! You will be working for... An established... software company based in East Kilbride are looking to expand their helpdesk support team with the addition of another apprentice. Working in a fast paced environment this is the ideal place to ... telephone - Do initial assessment of service request and attempt at resolution and/or escalations to second line or third party support, based on agreed service levels - Monitor and escalate, as required ... ... Start with a 12-14 month IT apprenticeship, which consists of training in small groups and work based assessment covering: Operating systems, Server administration, Customer support, Networking...

  13. Autism Support Worker – Incredible Learning Opportunity

    Glasgow | - £15k-£16k | From WEB RECRUIT

    Autism Support Worker – Incredible Learning Opportunity Field Based (covering the West of Scotland) £14,865 - £15,546 (pro rata for part time), Casual Opportunities Also Available (£7.73 per hour)... organisation. Our client is a leading not-for-profit organisation that is committed to empowering and supporting people with autism. They are now looking for a number of Autism Support Workers to join their friendly team on either a full time or part time basis. As an Autism Support Worker, you’ll get to: - Help make a positive, lasting impact on people’s lives - Undergo great training and significantly increase your skill-set - Gain valuable industry qualifications - Enjoy a great benefits package In this important role, you’ll provide practical, physical and emotional support to...

  14. Autism Support Worker – Incredible Learning Opportunity

    Falkirk | - £15k-£16k | From WEB RECRUIT

    Autism Support Worker – Incredible Learning Opportunity Alloa, Clackmannanshire (office/field based, covering Alloa and Central Scotland) £14,865 - £15,546 (pro rata for part time) Plus Excellent... client is a leading not-for-profit organisation that is committed to empowering and supporting people with autism. They are now looking for a number of Autism Support Workers to join their friendly team on a full or part time basis. As an Autism Support Worker, you’ll get to: - Help make a positive, lasting impact on people’s lives - Undergo great training and significantly increase your skill-set - Gain valuable industry qualifications - Enjoy a great benefits package In this important role, you’ll provide practical, physical and emotional support to individuals with Autism...

  15. Autism Support Worker – Incredible Learning Opportunity

    Lanark | £14,865 - £15,546 Plus Excellent Benefits Package | From WEB RECRUIT

    Autism Support Worker – Incredible Learning Opportunity Field Based (covering the South West of Scotland) £14,865 - £15,546 Plus Excellent Benefits Package If you’re a friendly, personable... is committed to empowering and supporting people with autism. They are now looking for an Autism Support Worker to join their friendly team. As an Autism Support Worker, you’ll get to: - Help ... this important role, you’ll provide practical, physical and emotional support to individuals with Autism. Helping to provide a safe, nurturing environment, you’ll implement care plans that empower ... Scheme or undergo a PVG Scheme update check, as well as working towards gaining a qualification in support work and registering with the SSSC. As an Autism Support Worker, you will be required to...

  16. IT Technical Support Team Leader

    Glasgow | Competitive | From Mller

    We are currently recruiting in our UK IT Infrastructure team for an IT Technical Support Team Leader. The successful candidate will supervise the day to day operations of the 2nd line technical... support team, providing high quality support to our users and to provide leadership and coaching to the team. Your challenge In this role the key responsibilities will include: * Providing support and mentoring the second line support team to further their knowledge and experience to grow both individuals and the team * Building close working relationship with Service Desk Team Leader, ensuring highest quality of service support is delivered to the business by creating, refining and implementing best practice ITIL processes * Ensuring the day-to-day running and management...

  17. IT Support Engineer Apprentice

    Glasgow | £7800 - £8775 per year | From QA Ltd (Apprenticeships)

    An exciting opportunity has arisen for an enthusiastic individual seeking to develop a career in IT Support within a leading Glasgow based IT consultancy. Apply now. You will be working for... A... one-stop technical consultancy service with over 16 years' experience offering managed services, IT support, computer maintenance, computer networking and cloud services to businesses throughout the UK. Be part of QA's 10k in tech and add yourself to the UK's tech explosion! In this job you will be... - Working as part of a team within a busy IT support helpdesk environment - Responding to IT support requests (telephone, email and via helpdesk software) - Updating support tickets in helpdesk software - Carrying out IT maintenance tasks on client systems and monitoring...

  18. Applications Support Coordinator (Part-time)

    Glasgow | Competitive | From Müller UK & Ireland

    We are currently recruiting in our UK IT Team for an Applications Support Coordinator based on our Nerston site. This role is 12 months fixed term and 24 hours per week. This person will provide... the key responsibilities will include: * Leading the teams ITIL activities; including Service Request fulfilment. * Providing second line support and manage the third line support for business systems provided by our external suppliers. * Supporting the UK Local Team Leader in organising staff availability to ensure support for all Muller UK systems will be provided inside and out with normal business hours. * Managing all service calls and organising technological support to resolve all issues and maintain all processes to manage all inbound, outbound and inter system data interfaces...

  19. Project Support/ Project Administrator

    Glasgow | Neg | From Project People Limited

    My client, a market leading telecoms company, is looking to recruit a Programme/Project Support Administrator to help support the roll out of a major new project . This is a key role supporting the... in a fast moving environment + there is lots of variety and breadth to the role. The role requires an experienced support administrator who is organised, tenacious, resilient, results driven and has a persuasive personality. What makes this role unique? Reporting to the Programme Manager the role will directly support the Programme Manager, Change Lead and work closely with the project delivery ... , including providing support and guidance into where administrative improvements can be made to enable the team to jointly achieve its goals. The role will need to foster strong relationships with...

  20. Applications Support (. NET/ SQL)

    Glasgow | £32k + Benefits | From Okta Resourcing Ltd

    This global software company are now recruiting a number of talented Software Applications Support Analyst to join their established team on the outskirts of Glasgow. The main focus of the... position is to provide technical support on a number of Microsoft based products which are utilised by various enterprise level clients across the UK. You will be required to work closely with customers to understand any technical challenges whilst identifying and effectively communicating solutions to address customer needs through a number of channels including phone, email and chat sessions. The person in this role will also be responsible for the management of on-going resolution scenarios to ensure timely response and appropriate prioritisation and the maintenance of internal data...