IT Support Technician (2nd Line)
Be-IT Resourcing are working with a leading IT and Telecoms services provider based in central Glasgow who are looking to recruit a Technical Support Executive.... and Telecoms. This positon would be particularly well suited to someone who has extensive experience in a 2nd Line Support role.
Main Duties include:
- This is a customer facing role which will ... in a similar position or in a 2nd line support type role.
- Networking skills, particularly around routing and switching would be a distinct advantage.
- Good working knowledge of LANs, WANs (would be an advantage) and networking.
- Hosted telephony - Installation, Maintenance and support.
- Routing protocols - General IP routing, RIP, EIGRP, OSPF, BGP, IP Multicast, etc.
- PC and server...