My client, a leading provider of ICT managed services, have an opportunity for IT Helpdesk Analysts to join their team, based in Glasgow. The analysts will investigate and resolve both 1st and 2nd... line calls, and perform daily checks and monitoring of customers IT infrastructure.
* Knowledge and understanding of Microsoft Core Infrastructure technologies - Active Directory, DHCP, DNS, Certificate Services, DFS, File and Print.
* Knowledge of Microsoft Desktop operating systems - XP to 8.1.
* Knowledge of Microsoft Office suite.
* Knowledge of Microsoft Server operating systems - Windows 2003 to 2012.
* Knowledge of virtualisation technologies - VMWare, Hyper-V, Citrix.
* Knowledge of Microsoft Exchange Server - 2003 to 2012, Office365.
* Knowledge of storage...