My client a well-established market leader in the automotive industry are looking to recruit an experienced Warranty Administration Manager
The purpose of this position is to provide hands on... supervision to lead the Warranty Administration Team to provide excellent customer service in administering and adjudicating war Ensure accurate processing of warranty claims, vendor recovery, statistical reporting and records
Ensure warranty claims are accurately and consistently adjudicated as per the Service Operations Manual
Preparing and publishing management reports on warranty expenditures and the drive for maximum vendor recovery
Issuing warranty credits to dealer network, managing parts returns, managing first level dealer disputes and maintaining the efficient operation...