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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service

    Crewe Green | 15000.0000 | From Jobspot Recruitment

    Customer Service - Permanent £15k plus bonus Crewe Duties include: • Ensure all calls received into the department are answered professionally and courteously, and issues logged appropriately. •... Communicate with the Customer Service Manager to ensure all queries are dealt with by the appropriate personnel. • Maintain the relevant Customer Service log/monitor. • Provide administrative support for the Department, such as, handling and responding to all customer correspondence, collate site/sales paperwork, filing, etc. • Liaise with Buying department - order materials as and when required. • Coordinate schedule of work for the maintenance team. • Carry out courtesy calls to customers. • Update weekly reports and distribute to relevant personnel. Skills and Experience required...

  2. Customer Service

    Stoke-on-Trent | 15000.0000 | From Ethero

    Ethero Staffing are currently recruiting for a Customer Service Advisor on a premanent basis to join our clients expanding team.As a customer service advisor, your role will involve:•Contacting... customers via the telephone and in writing in order to resolve outstanding queries.•To liaise with third parties and other internal departments to resolve customers queries.•To complete ad hoc tasks as required by members of managementYou will need to demonstrate:•Excellent attention to detail•Self-motivation•The ability to adapt to change easily•Excellent communication skillsHours of work, between the following operating hours:Monday to Thursday 8am - 8pm Friday 8am - 7pmSaturday 9am - 5.30pmTo apply, please contact Ethero Staffing on or call in to our office 61-63 Stafford Street, Hanley...

  3. Customer Service

    Stoke-on-Trent | 15000.0000 | From Ethero

    Customer Service Advisor Location:Stoke on TrentNEW YEAR, NEW CAREERDo you have EXPERIENCE in customer service have you worked at or are your currently working McDonald's, Burger King, KFC, Costa,... skills and experiences:- To provide a high level of customer service and first time resolution dealing with customers' requests- Contacting our customers via the telephone and in writing in order to resolve outstanding queries.- To liaise with third parties and other internal departments to resolve customers queries.- To complete ad hoc tasks as required by members of managementYou will need to ... & Ongoing trainingCareer ProgressionContributory Pension SchemeCash Health Care PlanCritical Illness Cover, Death In service, 20 days holiday + Bank HolidaysFree parkingSubsidised Canteen, The position will...

  4. Customer Service

    Crewe | 17000.0000 | From Cordant People

    Our Client based in Crewe is looking for Customer Service staff, to work at the office based in Crewe.The client is a leading provider of Fuel Cards to the UK and Europe. The role is to provide... excellent customer service to all clients, both verbally and through written communication. Maintain accurate records in relation to clients, problem solve, record details of action taken, respond promptly and prepare reports. The client is looking to employ staff who are: Analytical - keen eye for detail. Good previous working knowledge of Excel. Remain professional at all times. Be able to communicate at all levels. Follow instructions and identify changes. Take responsibility for their actions and their own workload. Must be approachable, have a good team ethic, friendly...

  5. Customer Service Coordinator

    Crewe | 0.0000 | From Adecco

    An excellent opportunity has arisen to join a growing, successful business on the outskirts of Crewe/Nantwich. My client is looking for a confident individual who possesses a strong, professional... phone manner to join their small but busy & friendly customer service team. Duties will include dealing with customer queries via phone & e-mail, providing a high level of service, processing customer orders daily, you will be responsible for your own customer accounts, resolving issues within a timely manner. Supporting clients all over the UK on a daily basis, setting up new client accounts, updating the database accurately and carrying out all of your own administration tasks. Previous customer service and administration experience is required along with good understanding of Microsoft...

  6. Customer Service Agent

    Talke | 14500.0000 | From Ethero

    Customer Service Advisor Location:Stoke on Trent - TalkeEthero are recruiting on behalf of our client who is expanding. We have a permanent position available with immediate interviews! What Are We... Looking For?•To provide a high level of customer service and first time resolution dealing with customers' requests•Great work ethic•Contacting our customers via the telephone and in writing in order to resolve outstanding queries.•To liaise with third parties and other internal departments to resolve customers queries.•To complete ad hoc tasks as required by members of management•Insurance experience advantageous but not a necessity (full training provided)•Customer service experience is desirableYou will need to demonstrate:•Accurate data input•Ability to adhere to KPI targets•Excellent...

  7. Customer Service Advisor

    Crewe | 7.5000 | From Adecco

    Would you like to work for a fabulous, fast growing, innovative company? Want an opportunity to get into Customer Service?I am looking for 2 people to start the first week of Jan. The role will... involve the following:* Making outbound calls to existing customers, arranging box fit appointments.* Outbound calls to third parties ( installation team etc.)* Data input* Investigation work- i.e. checking time-frames of delivery to customer etc., - reporting any issues/concerns.As the outbound calls will be made to new customers you may be representing the company for the first time. With this in mind, you will ideally need to have great phone skills, be personable, confident, with a clear speaking voice etc. You will also be required to be:* Efficient* Attention to detail...

  8. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    Our Client is a global leader in digital services and provides Cloud Computing, Software & Systems Integration, Big Data & Security solutions within multiple sectors. As part of our service offering... the very best talent. The Job- 1st Line Helpdesk Agent We are looking for people to join our Flagship Service Desk based in Crewe to support our Government and Commercial customers. Our focus is to delight our customers by offering a first class service and to achieve this we recognise the need to offer first class training and development Your duties will include: * Answering a high number ... to our clients we provide world class customer support solutions and as technology becomes more complex the need for exceptional talent increases. As a result we have a number of exciting entry...

  9. Inbound Customer Service

    Crewe | 16400.0000 | From Oakland Recruitment

    If you are looking for a career in customer service within a professional company that provides excellent training and fantastic career opportunities within a positive and professional customer... service environment that will reward,recognise and grow you to your full potential then look no further. We are recruiting permanent inbound customer service advisor's with Immediate starts & salary of £16,400.Providing you with a brilliant opportunity to embark on a new career. Key Responsibilities Receiving incoming calls from customers Dealing with customer queries in a professional & timely manner Updating customer databases Providing a professional customer service experience Upholding the company brand & values both internally & externally. Apply now for an Immediate Interview Due to...

  10. Customer Service Advisor

    Crewe | 15000.0000 | From Southam Selections

    Customer Service Advisor Crewe Town Centre £15,000 per annum Southam Selections are currently recruiting for a Telecoms company based in the Town Centre of Crewe who are looking for a strong... Customer Service Advisor who can deal with all incoming calls. Working hours 8.30 - 6pm Monday - Friday Customer Service Advisor - Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account ... adjustment; following up to ensure resolution.Recommends potential products or services to management by collecting customer information and analysing customer needsContributes to the team effort by...

  11. Customer Service Administrator

    Stoke-On-Trent | £9.00 - £10.00 per hour | From Hays

    Maternity contract 9 to 12 months for Customer Service Administrator Your new role A maternity cover has arisen at a highly successful business in Stoke for a Customer Service Administrator.... Immediate start is available. What you'll need to succeed This is a very busy role with many varied tasks which demand precise and accurate processing in a timely fashion. Experience of dealing with customers in a pressurised environment is essential along with good communication skills and excellent customer service skills. High level of Customer Service Excellent organisational and communication skills Time management skills Previous experience within a customer service role is essential. What you need to do now If you're interested in this role, click...

  12. Customer Service Advisor

    Crewe | 16500.0000 | From Extra Personnel

    We are looking for enthusiastic, friendly individuals with excellent customer service skills. Do you have customer service experience and are you looking for a new challenge or change in direction.... a customer service environment please apply or Contact Lisa Birch or Aneeta Pabla on or Extra Personnel is acting as an Employment Agency in relation to this vacancy. ... change. Responsible for taking calls from customers who have lost, stolen or damaged handsets. Liaising with senior management and taking full responsibility for your own customers Arranging returns...

  13. Customer Service Advisor

    Crewe Green | 15000.0000 | From Jobspot Recruitment

    Are you working as a Customer Service Advisor - looking for a new job in 2017? Mon - Fri 9-5pm 15k- 18k Crewe (1 vacancy available in Sandbach too) Excellent Customer Service skills gained... within a recent role...? That’s great…! Found yourself drawn into one of those Customer Service positions in Crewe you had been so desperately avoiding…working unsociable hours..lost in a call ... !! Delivering outstanding customer service skills Making a difference Being responsible and accountable for key accounts Excellent growth opportunity Using your excel and microsoft skills Fun and sociable ... the existing department, 6 within their Sandbach office. They are passionate about the level of service they offer to their clients and they are looking to secure individuals who are equally...

  14. Customer Service Agent

    Crewe Green | 15500.0000 | From Jobspot Recruitment

    Up to £18k Crewe Mon-Fri 9-5pm Jobspot Recruitment are pleased to be recruiting for two Customer Service Agents for our client based in Crewe. The successful candidates will be joining an... established team of 12 Agents and will be managing a small portfolio of customer accounts. Duties - Answering calls in a timely and professional manner - Recording data and updating the bespoke system - Updating excel spreadsheets - Managing a portfolio of accounts - Delivering a superior Customer Service experience Experience - Excellent Customer Service skills - Good written and verbal English - Working knowledge of excel - Sound administrative skills Although this is not a call centre environment, candidates from a call centre, telesales or Administration background in a commercial...

  15. Customer Service Agent

    Crewe | 15000.0000 | From Rullion Resource

    We're currently recruiting for Customer Service Advisors for our client based in Crewe, they are looking for fun energetic people to join their fun vibrant office. They're a large outsourcing... company dealing with customer service calls for some of the UK's largest blue chip companies, specialising in gadget insurance. Salary: £15,000 plus great benefits Hours: You will be required to work 5 out of 7 days between Monday - Sunday 7am - 11pm Job role: You will be handling inbound calls from customers in regards to their gadget insurance e.g. mobile phone/tablet, this will include answering general customer queries, updating customers regarding current claims in process and processing new claims, 6 weeks training will be provided which will included classroom training on the company...

  16. Customer Service Advisor

    Crewe | 16000.0000 | From Meadowbank Associates

    We are currently recruiting for a Customer Service Advisor to join a growing team located in Crewe. You will be working in a team to deliver excellent, first class customer service and support... using a number of different communication methods to guarantee that, where possible, customer enquiries and complaints are resolved and are dealt with effectively at the first point of contact. Main Responsibilities - Answering a high number of callsUp-selling additional products and servicesInputting data onto the systemAnswering any queries via phone or emailEscalating any complaints to the correct department or member of staffWorking towards time scales in a fast paced environmentChanging information on policies Knowledge, Skills and Experience - Organised and efficientKnowledge...

  17. Customer Service Agent

    Crewe | 15000.0000 | From Assurant Solutions

    Recruiting Full Time Customer Service Agents _________________________________________________________________________________ Contact Centre Agents Crewe, Cheshire £15,000 + too many benefits and... administration, finance, retail or customer service. You’ll soon be able to provide our customers with a fantastic service as part of our rapidly growing contact centre team. Answering calls from customers ... attention to detail Desirable: Customer service experience ... million customers with their lost and broken gadgets. Taking ownership of queries, you’ll get to know customers and put them at ease. We’re looking for more great characters. Good communicators...

  18. Customer Service Advisor

    Crewe | £17000 per annum | From Appointments Personnel

    Appointments Personnel are representing a leading and well established company in Crewe. Due to continued success they are now looking for a Customer Service Advisor to join them on a permanent... basis. The role will involve: * Dealing with customers queries both on the phone and email * Processing applications * Taking payments from customer * Updating the in house system * General administration duties The successful candidate will have excellent customer service skills. Working full time Mon-Fri. ...

  19. Customer Service Representative

    Stoke-on-Trent | 0.0000 | From Brampton Recruitment

    Permanent Vacancy Job Title:Customer Service Representative Hours: Monday to Friday 37.5 hours per week between 8.30am-5.00pm Salary: Negotiable depending on level of experience Location: Stoke... on Trent Candidate Requirements: Previous experience within customer service is essentialExcellent communication skills both written and verbalStrong IT skills - proficient using Microsoft Word & ExcelExperience using SAP is essential Job Description: We have a fantastic opportunity for a Customer Service Representative to join a global organisation. You will provide a first class standard of customer service, and have the following responsibilities: Processing sales ordersHandling customer dataHandling any promotionsHandling any customer claims, queries, returns and complaintsChecking...