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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service Advisor

    Crewe | £15,500 per annum | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like... the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. Our customer service advisors are the main point of contact between us, our clients as well as their customers regarding any issues or customer service queries. In order to provide the best customer service possible you will also work very closely with the rest of our customer services team, and liaise regularly within our operation. Here's what you can expect to be doing as our Customer Service Advisor As one of our Customer...

  2. Customer Service Advisor

    Crewe | £8 - £8.97 p hour | From Morson (EPB)

    Customer Service Advisor This vacancy is within an exciting, fast paced, Customer driven environment in the Packaged Gases division. Under general supervision, you must be able to administer... and Customer Retention. The future vision of this role, having been given adequate training, will be that you multi task between Customer Services and Order Management. RESPONSIBILITIES Act as contact ... a demanding Customer Service environment Team player with strong interpersonal skills and a positive attitude Must be customer focused Excellent telephone/communication skill Ability to negotiate in ... Customer /Agent queries of varying complexity and/or volume including negotiating and troubleshooting to ensure optimum customer relations and retention. Developing and maintaining effective...

  3. Customer service advisor

    Crewe | 15.5k-16.5k | From Oakland Recruitment

    We are currently looking for Customer Service Advisors to support new growth & expansion with start dates in May and June. These inbound customer service roles are full time permanent and offer a... connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience: - Experience in a customer ... salary of 15.5k - 16.3k. They are proud to be different and have a company culture of always putting the customer first. They believe that every customer has the right to an exceptional customer service experience and they always strive to provide this - no matter what it takes. They are looking for caring, motivated individuals who go the extra mile and use their initiative to provide...

  4. Inbound Customer Service

    Crewe | 15.5k | From Oakland Recruitment

    Immediate interviews with 15th of June starts for inbound customer service advisors (full time permanent 15.5k) We are currently seeking10 experienced Customer Service Advisors to join a... professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety of customers, ensuring all receive excellent service and first time ... individuals a lively, fun, and dynamic environment in which to develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: Enthusiastic and be able to demonstrate this within a capable manner Focused on...

  5. Customer service advisor

    Crewe | 16.4k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service throughout the term of their insurance policy. Main Duties and Responsibilities: - The ability to communicate clearly and concisely both written, verbally, face to face and using the telephone - Experience of using computers and programmes such as Outlook, Word and Excel is essential - Being able to keep calm and demonstrate that ... you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service...

  6. Inbound Customer Service

    Crewe | 15.5k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service. These roles are full time & Permanent with a start date of the 15th of June 15.5k Main Duties and Responsibilities: The ability to communicate ... their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: Enthusiastic and be able to demonstrate this within a capable manner Focused on delivery and ensuring that all questions are answered competently...

  7. Inbound Customer Service

    Crewe | 16.4k | From Oakland Recruitment

    Immediate interviews with immediate starts! We are currently seeking 3 experienced Customer Service Advisors to join a professional, focused and fast-paced Customer Service Department and would be... responsible for taking calls from a variety of customers, ensuring all receive excellent service and first time resolution Main Duties and Responsibilities: - The ability to communicate clearly ... their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: - Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered competently...

  8. Customer Service Team

    Stoke-On-Trent | 14414.40 to 16000 dep on exp | From Grant Recruitment Ltd

    Customer Service is not a department - its an attitude! Is this what you believe - if so get your CV to me - you could be exactly what my client needs! I am recruiting for a permanent role,... based in Stoke on Trent for a very successful expanding company , who is looking for a new member of their lively, vibrant customer service team. There is full training and ongoing support - and its a great modern office with parking . To apply or find out more information please get your CV to me ASAP ...

  9. Customer Service Advisor

    Stoke-On-Trent | £14k - £16k pa | From James Wilcockson Associates Limited

    Customer Service Advisor - Stoke-on-Trent - £14,000-£16,000 + Bonus - 20 days holiday + Bank Holidays, Free Car Parking We have some fantastic opportunities for motivated individuals with... and want to work for a growing company, then this is the opportunity for you! The Job As the Customer Service Advisor, you will taking a consultative approach working closely with customers to help arrange a payment plan in order to settle accounts. Daily duties will include: - Contacting customers to carry out affordability checks - Communicating with customers via inbound and outbound calls - Setting up payment plans to suit the customers financial situation - Ensure all information from calls are logged using an in-house database - Achieve and exceed KPIs and targets...

  10. Customer Service Advisor

    Stoke-On-Trent | £14,000 - £16,000 + Excellent Benefits | From Autonet Insurance

    Main Duties and Responsibilities - The ability to communicate clearly and concisely both written, verbally, face to face and using the telephone - Some experience of using computers and programmes... a successful Customer Service Advisor you need to be: - Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered ... candidates who have experience as the following: Customer Sales Advisor, Customer Service Advisor, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Inbound Sales, Claims Advisor, Customer Account Manager, Customer Services Advisor, Outbound Sales Advisor, and Customer Assistant. The position will suit candidates based in: Stoke-on-Trent...

  11. Customer Service Officer

    Leek | £7.20 p hour | From Adecco

    We are currently looking for Customer Service Officer to work within a busy branch environment based in Leek. The pay rate for the role will £7.20 per hour Hours for the position will be... understanding of investigations and decision making. - A good understanding of Customer System. - Role model for customer service interaction. - Motivated, high-performing individual with proven experience ... Monday to Friday 35 hours plus alternate Saturdays (4 Hours) Start date: ASAP Role description: To deal with individual customer contacts, enquiries and requests in an effective manner which satisfies the customer, supports the achievement of business goals and is in line with all procedures and standards. Role holders will interact with our customers through a range of channels...

  12. Inbound Customer Service Agent

    Stoke-On-Trent | £14k - 16k per year | From Uniting Ambition

    Customer Service Advisor £14000-16000, NO SUNDAY WORK! Full time, permanent We currently have an opportunity for a Customer Service Advisor in Stoke-On-Trent. The role is all about... understanding exactly what the customer needs by asking the right questions and listening. It's as simple as that. The Role * Taking inbound calls from customers * Providing an outstanding experience for all customers * Handle all customer service queries and complaints * Ability to accurately capture data and ensure DPA compliance in all calls * A resilient nature and a winning ... the ability to give fantastic customer service, be driven and able to show excellent communication skills. * Great listening skills! You will confidently and efficiently be able to build rapport...

  13. Customer Service

    Stoke on Trent | £8.80/hour | From Spring Personnel

    Our Client based in the local area is looking for a temporary customer Service advisor working at our busy customer contact centre, you will provide support and solutions for our Customers. You... will need to demonstrate a passion for customer service, with a natural flair for helping and supporting others. Previous call centre experience is essential for this role. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  14. Customer Service - part time weekends only

    Crewe | 16.3k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused Customer Service Department and would be responsible for taking calls from a variety of customers,... develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: - Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered ... ensuring all receive excellent service throughout the term of their insurance policy. Previous call centre experience is essential. Main Duties and Responsibilities: - The ability to communicate...

  15. Customer Service

    Stoke on Trent | £7.50/hour | From CV-Library

    Our Client based in the Stoke On Trent area is looking for Temporary to Permanent candidates looking to join there busy and growing customer service department. This is a very good company to work... for with full comprehensive training provided. The role will be Monday - Friday and the hours of work will be 9am-5pm, 10am-6pm and two 12-8 shifts per week Essential Skills: * Good attention to detail * Excellent oral and written communications * Good knowledge of Microsoft Office * Proven experience of working to deadlines and targets Desirable Skills: * Experience of handling complaints * Customer Service Experience Previous call centre roles are advantageous but not essential. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy...

  16. Customer Service

    Newcastle-under-Lyme | £15000 - £16000/annum Comission | From CV-Library

    A highly successful company based in Shropshire has recently expanded into Newcastle due to continued success. Working within a fast paced and vibrant office you will be at the hub of the business;... making appointments for consultants and drumming up business. Hours of Work: 9-5:30pm Monday to Wednesday 9-6pm Thursday 9-5pm Friday Occasional Saturdays Salary: £15k Basic + Uncapped Commission Duties: Based in a team of 25 customer agents you will be working from an in house database; - Outbound calling to customers offering knowledge about products and services - Putting client notes and details onto the system for future advisors -Making appointments for field based consultants Extensive training will be given to all candidates offered a role...

  17. Customer Service

    Market Drayton | - £15k | From CV-Library

    A highly successful company based in Shropshire has recently expanded into Newcastle due to continued success. Along with this, their Shrophshire based call centre has taken an influx of work... providing additional vacancies. Working within a fast paced and vibrant office you will be at the hub of the business; making appointments for consultants and drumming up business. Hours of Work: 9-5:30pm Monday to Wednesday 9-6pm Thursday 9-5pm Friday Occasional Saturdays Salary: £15k Basic + Uncapped Commission Duties: Based in a team of 25 customer agents you will be working from an in house database; - Outbound calling to customers offering knowledge about products and services - Putting client notes and details onto the system for future advisors...

  18. Customer Service Executive

    Crewe | £15000/annum great career opportunities | From CV-Library

    Customer Service Executive The Company Our client is an international mobile phone insurance company that employs over 15,000 people. Their UK companies deal with over 1 million claims... throughout the year and to keep providing a high level of Customer Service to their 8 million customers they are looking for more people to join their expanding team. They are recruiting for Customer Service Executives on a full time basis, the company is open from Monday to Sunday from 7am to 11pm so your working hours will be within these times. The company are located on Crewe Business ... the customer's experience. Ideal Candidate - Will have previous customer service or call/contact centre experience. - Will have experience talking with customers over the telephone. - IT literate...

  19. Customer Service - French speaking

    Crewe | £17000/annum | From CV-Library

    We are looking for an experienced customer service individual fluent in french to join our expanding customer service/administration team on a permanent basis. In return we will offer a competitive... salary of up to £17,000K with excellent working hours of Monday to Friday 8.30-5. As a Customer Service Administrator your duties will be: · Building and maintaining strong working relationships with all clients · Liaise with clients and customers to efficiently deal with any account queries · Have excellent attention to detail to analyse daily reports ... customer queries · Ability to pick up internal systems quickly . Previous customer service experience . Proficient user of MS office packages including Word and Excel . Ability to...

  20. Customer Service Meter Reader

    Crewe | | From CV-Library

    Customer Service Meter Reader - Search Solutions CREWE Postcode areas: CW Interview date: Friday 13th May On Target Earnings of £17,000+ with additional mileage allowance, PPE and Hand... held Terminal. We have Customer Service Meter Reader opportunities throughout the CW postcode areas for immediate interviews! Are you seeking a Customer Service position where you get to meet new people every day but are not stuck in an office? Are you seeking a role where you can manage your own workload and work independently? Working as a Customer Service Meter Reader for Search ... If you're self motivated, Customer Service focused, would be committed to this long term opportunity, and you're a resident of the CW postcode areas, please apply by sending your CV , or call...