Our Norwich-based manufacturing client are recruiting for two Customer Service Representatives.
1 x 6 month contract
1 x Up to 1 year contract (minimum 6 months), becoming permanent
You... will be responsible for looking after high profile customer accounts and undertake the following duties, along with any others, relevant to the role:
* Liaising with customers, both via telephone and email
* Using the company's in-house databases to record information and check stock levels, in order to establish the ability to fulfil orders
* Liaising with factory staff to determine activity of production lines, to determine order fulfilment
* Carrying out administrative duties, in accordance with the role
Have a customer care understanding...