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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service

    Stoke-on-Trent | 14500.0000 | From Adecco

    Ageas are a Major Insurance company based in Trentham Lakes, with business growing they are looking for the right candidate to join their busy Customer Service team helping to provide a great... Service to their Clients The right candidate - Great Telephone manor Good IT Skills Proactive Flexible on working hours quick learner Excellent customer Service Willing to learn new skills Positive and honest Have a passion to deliver All candidate must have both a Credit check and DBS Check before starting Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ...

  2. Customer Service Advisor

    Crewe | 16014.0000 | From AO.com

    A bit about us We may have started small, but we’ve always had very big ideas. We launched in 2001 and we just haven’t stopped; a years’ worth of achievements always seems more like three at... people, and we always like to have a little fun as we do it. More about the Customer Service Advisor role Our customer service advisors are the main point of contact between us, our clients as well as their customers regarding any issues or customer service queries. In order to provide the best customer service possible you will also work very closely with the rest of our customer services team, and liaise regularly within our operation. Here's what you can expect to be doing as our Customer Service Advisor You will provide essential customer service by delivering a quality experience to...

  3. Customer Service Coordinator

    Crewe | 0.0000 | From Adecco

    An excellent opportunity has arisen to join a growing, successful business on the outskirts of Crewe/Nantwich. My client is looking for a confident individual who possesses a strong, professional... phone manner to join their small but busy & friendly customer service team. Duties will include dealing with customer queries via phone & e-mail, providing a high level of service, processing customer orders daily, you will be responsible for your own customer accounts, resolving issues within a timely manner. Supporting clients all over the UK on a daily basis, setting up new client accounts, updating the database accurately and carrying out all of your own administration tasks. Previous customer service and administration experience is required along with good understanding of Microsoft...

  4. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    Our Client is a global leader in digital services and provides Cloud Computing, Software & Systems Integration, Big Data & Security solutions within multiple sectors. As part of our service... and retaining the very best talent. The Job- 1st Line Helpdesk Agent We are looking for people to join our Flagship Service Desk based in Crewe to support our Government and Commercial customers. Our focus is to delight our customers by offering a first class service and to achieve this we recognise the need to offer first class training and development Your duties will include ... offering to our clients we provide world class customer support solutions and as technology becomes more complex the need for exceptional talent increases. As a result we have a number...

  5. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    Our Client is a global leader in digital services and provides Cloud Computing, Software & Systems Integration, Big Data & Security solutions within multiple sectors. As part of our service... and retaining the very best talent. The Job- 1st Line Helpdesk Agent We are looking for people to join our Flagship Service Desk based in Crewe to support our Government and Commercial customers. Our focus is to delight our customers by offering a first class service and to achieve this we recognise the need to offer first class training and development Your duties will include ... offering to our clients we provide world class customer support solutions and as technology becomes more complex the need for exceptional talent increases. As a result we have a number...

  6. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    We are currently recruiting for Customer Service Assistants who are looking for the next step in their career. Our client is a global IT support organisation with large government contracts who... is looking to recruit a number of customer service agents with excellent communication skills to join their team. You will be acting as the first point of contact for all IT queries for a large public sector organisation. Full training will be given, but applicants must have: - Excellent communication skills - Ability to speak to callers of all levels of seniority - Drive and motivation to provide excellent service even at busy times - An interest and passion for IT - Ability to learn various processes and maintain accuracy at all times - Ability to work to quality targets In...

  7. Customer Service Advisor

    Crewe | 16000.0000 | From RCM Recruitment Limited

    Our client is one of the most successful companies in Crewe and they are recruiting for a Customer Service Advisor to join their successful team working within the fastest growing department of the... company. The Customer Service Advisor role will involve proactively managing live accounts with focus on upselling and managing additional orders. As well as to provide excellent customer service and offer basic support where possible. Key Responsibilities of the Customer Service Advisor: ·Manage customer accounts ·Upsell and cross sell additional products where possible ·Provide outstanding customer service to all customers ·Offer basic support on products The successful Customer Service Advisor must have/be: •Strong Customer and service focus •Self-motivated team player...

  8. Customer Service Administrator

    Crewe | 16400.0000 | From Oakland Recruitment

    I am currently looking to recruit 2 permanent Customer Service Administrators to be based in our head office in Crewe. Customer service experience within a call centre environment is not essential... to this role, however positive customer service values and a positive attitude are essential. Salary £16,400 Hours 37.5 hours per week Mon-Fri 8am-8pm and 1 in 3 weekends Job responsibilities : Receiving calls from customers enquiring about products and also wanting support with their online orders. Dealing with customer enquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate...

  9. Customer Service Agent

    Crewe Green | 15500.0000 | From Jobspot Recruitment

    Up to £18k Crewe Mon-Fri 9-5pm Jobspot Recruitment are pleased to be recruiting for two Customer Service Agents for our client based in Crewe. The successful candidates will be joining an... established team of 12 Agents and will be managing a small portfolio of customer accounts. Duties - Answering calls in a timely and professional manner - Recording data and updating the bespoke system - Updating excel spreadsheets - Managing a portfolio of accounts - Delivering a superior Customer Service experience Experience - Excellent Customer Service skills - Good written and verbal English - Working knowledge of excel - Sound administrative skills Although this is not a call centre environment, candidates from a call centre, telesales or Administration background in...

  10. Customer Service Advisor

    Crewe | 16000.0000 | From Appointments Personnel Ltd

    Permanent Customer Service Advisor position in Crewe. Our client, a reputable tailored insurance company, based in Crewe, are seeking to recruit a number of Customer Service Advisors . As the... company continues to grow, they wish to expand their team and are seeking full-time permanent Customer Service Advisors for their fun and vibrant office environment. As a Customer Service Advisor , your responsibilities will include: Answering a high number of calls Providing excellent Customer Service Up-selling additional products and services Inputting data onto the system Providing ... customer service Based in brand new offices in Crewe, core hours follow a shift pattern allowing for a degree of flexibility including: Monday - Friday; 8:00 AM - 8:00 PM Alternate Saturdays: 9:00 AM...

  11. Customer Service Agent

    Crewe | 15000.0000 | From Assurant Solutions

    Recruiting Full Time Customer Service Agents _________________________________________________________________________________ Contact Centre Agents Crewe, Cheshire £15,000 + too many benefits... administration, finance, retail or customer service. You’ll soon be able to provide our customers with a fantastic service as part of our rapidly growing contact centre team. Answering calls from customers about their mobile and gadget insurance, you’ll help them protect the things that matter most. The voice of some of the biggest brands in telecoms and finance, you’ll go out of your way to help ... Take pride in your work with attention to detail Desirable: Customer service experience ...

  12. Customer Service Advisor

    Nantwich | 16000.0000 | From Meadowbank Associates

    My client has been established for many years and they are looking to recruit and experience Customer Service Advisor. This is an office based role dealing with both consumers and businesses. The... role deals with high volume calls which will include processing orders, chasing order, wrong deliveries etc ensuring the inhouse database is up to date at all times. You must have experience dealing with customers over the telephone and have excellent organisation skills and PC skills. Working Monday to Friday, salary is up to £16k dependant on experience. Due to location of client, own transport is essential. ...

  13. Customer Service Operator

    Stoke-on-Trent | 16575.0000 | From Adecco

    Description I am looking for Customer Service Advisors for a company in the financial sector. The role will be taking inbound calls from existing customers, dealing with their enquiries,... will also entail having to process income and expenditure checks, affordability assessments, debt management queries and action plans and being in charge of writing and sending letters to customers. The right candidate for the role should poses the following skills: Strong personality Confident Have basic computer skills and knowledge of MS Word, Excel and Outlook. Have basic customer service skills Excellent communication over the telephone Have good attention to detail Working Hours: Monday- Friday between 8-8 but company has flexibility on shift patterns to suit both...

  14. Customer Service Advisor

    Crewe | 17000.0000 | From Cordant People

    Do you want to work for a leading provider of business to business payment solutions? Cordant Recruitment have new, exciting opportunities for talented Customer Advisors to join our client's team...; Actively share updates about customers with team and keep Senior Customer Advisor & Key Account Specialist informed of any issues within the department. Action all queries and written request from customers, including: - Blocking multiple cards - Actioning account updates - Production of customer transaction files and reports - Copy invoice requests, investigating invoice queries, RFI's, charge backs, credits and write offs in a timely manner - Investigating transaction declines and queries Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance...

  15. Customer Service Advisor

    Crewe | 17000.0000 | From Cordant People

    Do you want to work for a leading provider of business to business payment solutions? Cordant Recruitment have new, exciting opportunities for talented Customer Advisors to join our client's team...; Actively share updates about customers with team and keep Senior Customer Advisor & Key Account Specialist informed of any issues within the department. Action all queries and written request from customers, including: - Blocking multiple cards - Actioning account updates - Production of customer transaction files and reports - Copy invoice requests, investigating invoice queries, RFI's, charge backs, credits and write offs in a timely manner - Investigating transaction declines and queries Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance...

  16. Customer Service Administrator

    Crewe | 17000.0000 | From J&L Recruitment (Staffordshire) Limited

    Due to expansion and growth our client is looking for experienced Customer Service Advisors to join their busy team in Crewe. This is a fantastic opportunity to join a growing corporate company that... can offer you an excellent opportunity to showcase your Customer Service skills, non call centre. This role offers Monday to Friday 8.30am-5pm hours and a competitive salary of between £15,000 - £17,000. - No evenings or weekends Key Responsibilities Manage customer accounts Utilising your excellent customer service skills to maintain the highest standard of service for all customers Maintain accurate customer records Ad hoc administration duties involved in managing customer accounts Person Specification Excellent customer service skills Strong communication skills Attention to...

  17. Customer Service Advisor

    Crewe | 16789.0000 | From J&L Recruitment (Staffordshire) Limited

    Our client is looking for Inbound Customer Advisors to provide a second to none service to their customers. You do not need to have any call centre experience but you must have excellent customer... service skills and have a strong telephone manner. As Inbound Customer Advisor you will: Receive inbound calls from customers looking to make a claim on their insurance. Provide excellent customer service to all customers Aim to do first call resolution Make sure accurate notes are made for all calls taken Be computer literate The ideal applicant will: Have excellent customer service skills Be a strong communicator Have an excellent telephone manner Have the ability to build rapport easily Be computer literate Have previous experience in a customer focussed...

  18. Customer Service Agents

    Crewe | 16789.0000 | From J&L Recruitment (Staffordshire) Limited

    J&L Recruitment are currently recruiting for customer service agents in the Crewe area. My client, who pride themselves on first class customer service, are looking for new members for their team.... The ideal candidates must have passion for the customer service industry and be flexible to work both during the week and every other weekend. No call centre experience is required, however a customer service background is essential! As a call centre agent you will be required to: Receive inbound calls Attempt to find a resolution for the customer for the first time Ensure all records are correct Ensure that you are exceeding customer expectation To be a successful candidate you must: Have excellent customer service skills Have excellent rapport building skills Be...

  19. Customer Service Executive

    Stoke-on-Trent | 15000.0000 | From J&L Recruitment (Staffordshire) Limited

    J&L Recruitment are looking for exceptional customer service advisers for our growing and successful client based in Stoke-on-Trent. You will be working in a small team of customer service... advisers, dedicated to supporting customers with a variety of queries regarding the companies products. Duties are varied and wide ranging and will include dealing with warranty claims ... . The ideal candidate will have the ability to build good rapport with the customer, make them feel that their query is important and that you will resolve to a satisfactory outcome for the customer. You will be professional and committed, a natural ability to handle customers effectively and enjoy the challenge and satisfaction of ensuring customers leave feeling they have received an exceptional...