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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service

    Crewe | £15k - 17k per year | From Uniting Ambition

    Uniting Ambition are delighted to be recruiting for an organisation based in Crewe. We are looking to recruit experienced Customer Service Advisors. The purpose of the Customer Call Specialist is... to be the first point of contact when a customer calls in. Handling all calls efficiently and empathetically, ensuring customer questions are dealt with. Key Responsibilities: * Work as part of a team to effectively resolve all customer queries * Handle inbound queries from customers regarding their services * Pro-actively up sell additional products where appropriate * Provide an outstanding level of customer experience in times of high pressure * Meet individual and departmental targets * Build a strong rapport with customers, to ensure they remain a loyal customer ...

  2. Customer service advisor

    Crewe | 16, 789 | From Oakland Recruitment

    We are currently looking for 10 Customer service advisors to support new growth & expansion with start dates of the end of July. These inbound customer service roles are full time permanent and... every customer has the right to an exceptional customer service experience and they always strive to provide this - no matter what it takes. They are looking for caring, motivated individuals who go ... your personality to shine through to promote a positive connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience: - At least 12 months experience in a customer service focused environment. - Be able to remain calm, patient and polite in all situations. - Excellent verbal...

  3. Customer service advisor

    Crewe | 16.7k | From Oakland Recruitment

    We are currently looking for Customer Service Advisors to support new growth & expansion with start dates over next our weeks These inbound customer service roles are full time permanent and... connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience: - Experience in a customer service focused environment. - Be able to remain calm, patient and polite in all situations. - Excellent verbal communications skills, confident, articulate and effective in absorbing ... offer a salary of 16.7k. They are proud to be different and have a company culture of always putting the customer first. They believe that every customer has the right to an exceptional customer...

  4. Inbound Customer Service

    Crewe | 16.7k | From Oakland Recruitment

    10 Permanent Inbound customer services advisor's are required to support the expansion and growth of our customer service centre. These roles are permanent 16.7k salary with excellent... training. As a business we are seeking confident communicators with a passion for making a difference to the customer journey, resolve any issues they may have in a positive manner whilst upholding our company values of "providing a high level of service with pride & integrity." With our training we will make those excellent attributes you have into customer service skills to enable you to provide positive solutions and outcomes. Values & Skills PC Confident & literate Confident Communicator & problem solver Positive and professional Able to work flexible shift patterns...

  5. Customer Service Advisor

    Crewe | 16700 | From Oakland Recruitment

    We are currently seeking Customer Service Advisor to join a professional,Customer Service Departmentyou would be responsible for taking calls from a variety of customers, ensuring all receive... excellent service throughout the life cycle of being a valued customer. The roles are full time and permanent with immediate starts. Salary 16.7k Main Duties and Responsibilities ... which to develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: Enthusiastic and be able to demonstrate this within a capable manner Focused on delivery and ensuring that all questions are...

  6. Inbound Customer Service

    Crewe | 15K | From Oakland Recruitment

    Immediate interviews with immediate starts! We are currently seeking 10 Customer Service Advisors to join a professional, focused and fast-paced Customer Service Department and would be... responsible for taking calls from a variety of customers, ensuring all receive excellent service and first time resolution Main Duties and Responsibilities: - The ability to communicate ... career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: - Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered competently...

  7. Inbound Customer Service

    Crewe | 15k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service. These roles are full time & Permanentwith start dates of the 8th & 15th of August Main Duties and Responsibilities: The ability to ... develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: Enthusiastic and be able to demonstrate this within a capable manner Focused on delivery and ensuring that all questions are answered competently...

  8. Sales and Customer Service Administrator

    Newcastle-under-Lyme | £15000 - £18000 per annumtxtSalaryFrom=15000 | From CANDIDATE SOURCE LTD

    An exciting opportunity has arisen for a permanent Sales and Customer Service Administrator to join an expanding office supply and printing company in Newcastle under Lyme, specialising in large... generate new customers through to providing administrative support within the department. As the Sales and Customer Service Administrator your duties will include: • Answering telephone calls from ... Service Administrator you will have the following skills and experience: • Excellent communication and presentation skills with a clear customer focus; • Adaptable and flexible with the ability to multi ... apply for the job as Sales and Customer Service Administrator click apply and send us your CV The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising...

  9. Customer Service Advisor

    Stoke-On-Trent | £15500 - £16k pa | From Recruitment & Resourcing Ltd-Oakland Rec

    We are currently recruiting for an experienced Customer Service Advisor. To provide excellent service and first line support to customers. You will ensure that customers are dealt with in a friendly... and professional manner, as well as maintaining accuracy and providing customers with the information that they require. Customer Service Advisor main duties and responsibilities: - Providing first line support for customers - both on email and on the phone - Creating rapport with customers, ensuring an open, honest and transparent service is maintained - Ensuring that all data ... levels The ideal Customer Service Advisor will need: - Customer service experience within an office environment - To be a confident communicator - both written and verbal - To be patient, calm...

  10. Customer Service Administrator

    Stoke-On-Trent | 7.21 | From Oakland Recruitment

    CUSTOMER SERVICE ADMINISTRATOR- Temp to Perm Temp to Perm My client is urgently seeking an experienced Customer Service Administrator to join a busy team of 4-5 other sales administrators and... customer service staff. Leading wholesalers of specialist hardware and accessories, they are well established, passionate about delivering exceptional levels customer service and well known in the industry for their customer care and expertise. Role responsibilities: * Process Customer requests quickly and efficiently providing exceptional levels of customer service at all times ... issues on sales orders * Resolving customer service issues with customers which could include sending replacement stock, arranging courier collections, providing courier proof of deliver where...

  11. Customer Service Officer

    Newcastle under Lyme | £15015.00 - £16300.00 pa | From Co-op

    Customer Service Officer Develop your career as a Customer Service Officer with an organisation that puts the needs of its customers and its people at the heart of every decision it makes.... We're going through a big transformation at The Co-operative Bank - join us and enjoy the support and opportunity to grow and reach your full potential. Your focus is on customer service, customer service, customer service. We want every interaction you have with our customers to be a positive one. For you to operate as our branch host, happy to provide advice, guidance and exceptional customer service to every customer who approaches your counter. You'll extend the same courtesy to every customer you speak to over the phone or by email too. As a key point of customer contact...

  12. Customer Service Executive

    Crewe | Up to £23,345 | From Medica Packaging Limited

    This is an excellent opportunity to joinour Company at an exciting stage in its development, in an interesting and varied role. We are seeking an enthusiastic and energetic Customer Service Account... and Maths Grade C or above, or equivalent Experience Essential Customer Service/Account Management - Approximately 3 years' experience Desirable Lean manufacturing/business improvement techniques; print ... Accounts. To produce Works Instructions for repeat orders and raise New Orders including analysing customer schedules. - Obtain necessary information (through liaison with other departments and previous orders) to raise Works Instructions for repeat customer orders - Check all information prior to release of job bag to planning/production departments - Liaise with Account Executives, Planning...

  13. Customer Service / Account Manager

    Stoke-On-Trent | £15000 - £16000 per annum | From Oakland House Recruitment

    Customer Service/Account Manager - Stoke on Trent - 16K To provide Customer Services and maintain Telesales contact to all of your customer base to achieve Sales, Gross Profit and Margin... targets. Responsible for delivering excellent service to all customers in the sales area. As a member of the Customer Services team working with other team members to provide responses to all ... and represents a minimum of tasks required to achieve success. Existing Customers Maintaining client relationships Provide excellent customer service to both prospective, new and existing customers ... , if problem can't be solved by Customer Service, then Customer Service to alert Cleint Relationship Manager as a matter of urgency to assist, always ensuring that the customer is kept up to date with...

  14. Customer Service / Account Manager

    Stoke-On-Trent | £15k - £16k pa | From Recruitment & Resourcing Ltd-Oakland Rec

    Customer Service/Account Manager - Stoke on Trent - 16K To provide Customer Services and maintain Telesales contact to all of your customer base to achieve Sales, Gross Profit and Margin... targets. Responsible for delivering excellent service to all customers in the sales area. As a member of the Customer Services team working with other team members to provide responses to all ... and represents a minimum of tasks required to achieve success. Existing Customers Maintaining client relationships - Provide excellent customer service to both prospective, new and existing ... and solving problems, if problem can't be solved by Customer Service, then Customer Service to alert Cleint Relationship Manager as a matter of urgency to assist, always ensuring that the customer...

  15. E-commerce Customer Services Executive

    Stoke-On-Trent | £18k per annum | From Brampton Recruitment Ltd

    Permanent Vacancy Job Title: E-commerce Customer Services Executive Hours: 9.00am - 5.30pm Salary: £18,000 per annum Location: Stoke-on-Trent Candidate Requirements: Key... Skills/Attributes: - Excellent telephone/written manner - Stable work history - Proven experience within customer service - ideally within a retail firm - Ability to provide a unique customer ... the fulfilment of retail web orders to agreed deadlines. Assist customers in their journey through the retail website, delivering a luxury, first class service at all times. This work will be done in conjunction ... through Magento platform - Organization of all online personalised orders - Interacting with customers by telephone & email in the appropriate manner for a luxury brand - Assist customers in...

  16. Customer Services Advisor / Advice Worker

    Stoke-On-Trent | £18,435 per annum | From Staffordshire Housing Association

    Customer Services Advisor / Advice Worker Stoke on Trent Salary: £18,435 per annum Permanent - Full-time Do you like helping people? Does making a difference motivate you? Is working for... their homes; warm, safe, secure and suitable for their needs. As Customer Services Advisor / Advice Worker you will be based in a modern office environment from which you will provide advice ... with heaps of job satisfaction. It is however fast paced work and requires excellent planning and organisational skills. You will need well-honed customer service expertise, bags of empathy, with ... getting the job done. Candidate Requirements: To carry out this Customer Services Advisor / Advice Worker role you will need: - Ability to use Microsoft Office proficiently - Understanding...

  17. Customer Services Advisor / Advice Worker - Part-time

    Stoke-On-Trent | £18,435 pro rata | From Staffordshire Housing Association

    Customer Services Advisor / Advice Worker Stoke on Trent Salary: £18,435 pro rata Part-time - 17.5 hours per week (Wed -pm/Thu/Fri) Do you like helping people? Does making a difference... households in Staffordshire keep their homes; warm, safe, secure and suitable for their needs. As Customer Services Advisor / Advice Worker you will be based in a modern office environment from which ... is incredibly rewarding work with heaps of job satisfaction. It is however fast paced work and requires excellent planning and organisational skills. You will need well-honed customer service ... learner with a passion for getting the job done. Candidate Requirements: To carry out this Customer Services Advisor / Advice Worker role you will need: - Ability to use Microsoft Office...

  18. Customer Service

    Crewe | | From CV-Library

    I have a number of Customer Service roles available for a fantastic company based in Crewe. Immediate start available £8.05 per hour An opportunity to work for an expanding lead player in... their field with room to develop and grow within the company. Come and work in a fun, lively office with great facilities and be rewarded for hard work! About you - We want to hear from you if you have the following attributes - A hardworking attitude with a thirst to give exceptional customer service - A friendly personality with the ability to adapt and engage with people - Previous customer service experience - this may be face to face or telephone based Shifts vary between: Monday to Saturday 7am-7pm Sunday 8am - 6pm These shifts will always allow 2 consecutive days...

  19. Customer Service

    Newcastle-under-Lyme | £15000 - £16000/annum Comission | From CV-Library

    A highly successful company based in Shropshire has recently expanded into Newcastle due to continued success. Working within a fast paced and vibrant office you will be at the hub of the business;... making appointments for consultants and drumming up business. Hours of Work: 9-5:30pm Monday to Wednesday 9-6pm Thursday 9-5pm Friday Salary: £15k Basic + Uncapped Commission Duties: Based in a team of 25 customer agents you will be working from an in house database; - Outbound calling to customers offering knowledge about products and services - Putting client notes and details onto the system for future advisors -Making appointments for field based consultants Extensive training will be given to all candidates offered a role, including job...

  20. Customer Service

    Stoke on Trent | £8.07 - £8.10/hour | From CV-Library

    Six week temp jobs to start Monday 15th August in Stoke 6 week temporary roles to Start Monday 15th August The roles are working Monday to Saturday on a rota'd basis working shifts between 8am... and 8pm. The role involves taking incoming calls from customers and inputting the correct data into the Inhouse system. My client is looking for candidates who are confident and have a friendly approach. The role requires financial background checks and you must be able to provide 2 years referencing. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays...