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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service Advisor

    Crewe | £15,500 - £16,700 per annum | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like... always like to have a little fun as we do it. More about the Customer Service Advisor role Our customer service advisors are the main point of contact between us, our clients as well as their customers regarding any issues or customer service queries. In order to provide the best customer service possible you will also work very closely with the rest of our customer services team, and liaise regularly within our operation. Here's what you can expect to be doing as our Customer Service Advisor As one of our Customer Service Advisors you will provide essential customer service by...

  2. Customer Service Advisor

    Crewe | £15,045 pro rata | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like... Service Advisor role Our customer service advisors are the main point of contact between us, our clients as well as their customers regarding any issues or customer service queries. In order to provide the best customer service possible you will also work very closely with the rest of our customer services team, and liaise regularly within our operation. Here's what you can expect to be doing as our Part Time Customer Service Advisor As one of our Customer Service Advisors you will provide essential customer service by delivering a quality experience to our customers. - Responding to calls...

  3. Customer service advisor

    Crewe | 16, 500 | From Oakland Recruitment

    We are currently looking for additional Customer service advisors to support new growth & expansion with start dates over the next four weeks . These inbound customer service roles are full time... believe that every customer has the right to an exceptional customer service experience and they always strive to provide this - no matter what it takes. They are looking for caring, motivated ... and they want your personality to shine through to promote a positive connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience: - At least 12 months experience in a customer service focused environment. - Be able to remain calm, patient and polite in all situations. - Excellent...

  4. Customer service advisor

    Crewe | 16.4k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service throughout the term of their insurance policy. Main Duties and Responsibilities: - The ability to communicate clearly and concisely both written, verbally, face to face and using the telephone - Experience of using computers and programmes such as Outlook, Word and Excel is essential - Being able to keep calm and demonstrate that ... you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service...

  5. Inbound Customer Service

    Crewe | 16.4k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused and fast-paced Customer Service Department and would be responsible for taking calls from a variety... of customers, ensuring all receive excellent service. Main Duties and Responsibilities: - The ability to communicate clearly and concisely both written, verbally, face to face and using ... issue, concern or problem The department offers individuals a lively, fun, and dynamic environment in which to develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be: - Enthusiastic and be able to...

  6. Customer Services Manager

    Ford | £20000 - £25000 per annum | From Berry Recruitment

    An opportunity has arisen for a Customer Services Manager to join clients site in Stoke on Trent. The working hours for the position are Monday to Friday, equating to a 40 hour week. Job... Purpose: The Customer Services Manager plays a pivotal role in delivering a high quality service, by meeting with client representatives and customers as required gaining feedback, engaging in ... identified are resolved in a timely fashion. * Utilise service excellence skills and work as appropriate with the Account Management Team to develop and maintain working relations with customers and client team. * To manage and support the compilation and implementation of a focused Service Excellence Programme at client site, including customer surveys, monitoring feedback, organising...

  7. Customer Service Assistant

    Stoke-On-Trent | £7.20 per hour | From Brampton Recruitment Ltd

    Maternity Contract Job Title: Customer Service Assistant Hours: 39 hours per week over 6 days between 8.00am - 6.00pm (during peak periods working between 8.00am - 8.00pm) Salary: £7.20 per... hour Location: Stoke on Trent, Staffordshire Candidate Requirements: Key Skills/Attributes: - Strong customer service background - Passionate with a desire to exceed expectations - Excellent ... opportunity for a Customer Service Assistant covering maternity leave. Duties will include: - First point of contact for telephone calls, emails and letters - Manage customer relationships in timely manner, identifying urgent issues/concerns relating to products or service, ensuring they are quickly resolved and the customer is satisfied - Order input - Keep abreast with products and services...

  8. Customer Service Advisor

    Stoke-On-Trent | £17,000 - £18,000 + Competitive Benefits | From United Utilities & Severn Trent Water

    CUSTOMER SERVICE ADVISOR CUSTOMER CONTACT CENTRE PERMANENT, TEMPORARY TO PERMANENT & TEMPORARY OPPORTUNITIES AVAILABLE 17,000 - 18,000 + COMPETITIVE BENEFITS PACKAGE MON TO FRI -... great service, they will work hard to offer you an amazing career in customer service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to ... dates will be available throughout May, June and July. Working as a Customer Advisor within the customer contact centre you will act as the face of the business to interact with customers in a professional, pleasant and efficient manner at all stages of the business relationship. You will take ownership of customer enquiries and ensure a timely resolution. You will have strong communication...

  9. Customer Service Advisor

    Stoke-On-Trent | £14k - £16k pa + Bonus | From James Wilcockson Associates Limited

    Customer Service Advisor - Stoke-on-Trent - £14,000-£16,000 + Bonus - 20 days holiday + Bank Holidays, Free Car Parking We have some fantastic opportunities for motivated individuals with excellent... work for a growing company, then this is the opportunity for you! The Job As the Customer Service Advisor, you will taking a consultative approach working closely with customers to help arrange a payment plan in order to settle accounts. Daily duties will include: - Contacting customers to carry out affordability checks - Communicating with customers via inbound and outbound calls - Setting up ... of trading, our client has a proven track record of excellence and are welcoming new recruits to join them at this exciting time of development. Customer Service Advisor - Stoke-on-Trent £14,000-£16,000...

  10. Customer Service Team Leader

    Crewe | £20,000 - £22,000 per annum | From AO.com

    A bit about us We may have started small, but we've always had very big ideas. We launched in 2001 and we just haven't stopped; a years' worth of achievements always seems more like.... We need to care about people, and we always like to have a little fun as we do it. More about the Customer Service Team Leader role In order to ensure that we have an efficient and customer-focussed client support team you will work very closely with the Customer Service Team Leaders and Advisors to build lasting and trusted relationships. As our Customer Service Team Leader you will liaise ... what you can expect to be doing Our Customer Support Team Leader provides essential support to the customer service team by helping to lead, and develop their skills in answering all client and customer...

  11. Technical Customer Service Assistant

    Stoke-On-Trent | £17,800 plus bonus | From Intro Personnel Ltd

    TECHNICAL CUSTOMER SERVICE ASSISTANT STOKE ON TRENT FULL TIME HOURS TO COVER MATERNITY LEAVE £17,800 PLUS BONUS Our Staffordshire based client has the reputation for delivering excellence and... Customer Service Assistant to be based at their office in Stoke On Trent, close to Newcastle Under Lyme, Stone, Leek and Crewe. The main focus of the Technical Customer Service Assistant is to provide a comprehensive sales support and pricing service to a varied customer base. Duties will include: - Handling customer enquiries via telephone, fax and e-mail - Providing product pricing ... - Sourcing new customers - Maintaining the client database. The ideal candidate for the Technical Customer Service Assistant role must have previous experience of working in an office based estimating...

  12. Customer Service Manager- Tile Giant

    Stoke-On-Trent | Competitive plus exceptional benefits | From Travis Perkins

    Tile Giant are looking for a Customer Service Manager to lead and manage the customer service team. They will recruit, train, develop and appraise all new and existing employees and they will... coordinate their activities to deliver on the objectives set by the Head of Ecommerce, including effective resource planning and implementing strategies. Customer expectations will be delivered and a system will be embedded to monitor customer service and customer complaints to maximise sales and gross profit. The successful candidate will have extensive experience in a customer service ... www.totaljobs.com/JobSeeking/Customer-Service-Manager--Tile-Giant_job65352416 ...

  13. Customer Service Advisors X 5

    Stoke-On-Trent | £14k-£15k basic £17k OTE | From CV Recruitment (Staffordshire) Ltd

    CUSTOMER SERVICE ADVISOR X 5 IMMEDIATE START DATES Salary £14k-£15k basic....... £17k OTE The Role The inbound role is taking incoming calls from customers, processing the orders and... up-selling additional products. Skills and Attributes Excellent verbal communication Excellent customer service skills Excellent rapport building skills Excellent negotiation skills Ability to multitask a multitude of duties Ability to manage own time Ability to understand the needs of our customers Ability to promote company products Must be efficient, reliable and committed to the role Self motivated To work as part of a team building team relationships Hours Between 8:30am and 5:30pm Monday to Friday 9am-1pm Every other Saturday morning ...

  14. Customer Service Advisor

    Stoke-On-Trent | £14,000.00 - £16,000.00 Per Annum | From Autonet Insurance

    Due to recent and ongoing success, Autonet Insurance is currently looking for passionate and ambitious individuals to join the Customer Service team at their Stoke on Trent Head Office. The role... comes with an attractive basic salary, fantastic benefits plus first class training and promotional opportunities. You would be joining a professional, focused and fast-paced Customer Service Department and would be responsible for taking inbound calls from a variety of customers, ensuring all receive excellent service throughout the term of their insurance policy. Main Duties ... experience as the following: Customer Sales Advisor, Customer Service Advisor, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Inbound Sales...

  15. Customer Service Administration

    Leek | £7.20 p hour | From Adecco

    We are currently looking for Customer Service Administrators to work within a busy environment based in Leek. The pay rate for the role will be National Living Wage. Hours for the position... will be Monday to Friday 9:00-17:00 Start date: 23/05/2016 Role description: To provide day to day administration assistance to a busy contact centre. Duties will include data entry, processing transactions, taking incoming calls and making outbound calls to customers. The Ideal candidate will have the following skills: *Good attention to detail, *Good customer service experience *Typing skills *Experience of working with high volumes The application process is subject to the successful completion of background and reference checking. Please note that this is...

  16. Customer Service

    Crewe | £7.00 - £7.50/hour | From CV-Library

    Due to expansion my client based in Crewe is looking for a number Customer Service Agents to work in their busy customer service centre. You will be expected to handle customer queries and......

  17. Customer Service - part time weekends only

    Crewe | 16.3k | From Oakland Recruitment

    We are currently seeking an experienced Customer Service Advisor to join a professional, focused Customer Service Department and would be responsible for taking calls from a variety of customers,... develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. To be a successful Customer Service Advisor you need to be:- Enthusiastic and be able to demonstrate this within a capable manner - Focused on delivery and ensuring that all questions are answered ... ensuring all receive excellent service throughout the term of their insurance policy. Previous call centre experience is essential. Main Duties and Responsibilities: - The ability to...

  18. Customer Service

    Stoke on Trent | £8.80/hour | From Spring Personnel

    Our Client based in the local area is looking for a temporary customer Service advisor working at our busy customer contact centre, you will provide support and solutions for our Customers. You... will need to demonstrate a passion for customer service, with a natural flair for helping and supporting others. Previous call centre experience is essential for this role. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  19. Customer Service

    Stoke on Trent | £7.50/hour | From CV-Library

    Our client based in Hanley is looking for customer services candidates to join there fast growing office. This is a temporary role with a view to go permanent for the right candidates. Duties... will include, taking calls through an inbound channel, updating customers and there records, giving advice and deals with complaints. shifts-9am-5pm, 10am-6pm and 12pm-8pm Monday to Friday previous customer service experience in a fast paced environment will be beneficial. Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time ...

  20. Customer Service Agent

    Crewe | £15000 - £15500/annum | From CV-Library

    Permanent Customer Service Position. Our Client, based in Crewe, is looking to recruit for several Customer Service Agents on a permanent, full time basis. As a Customer Service Agent duties... will include: Taking customer calls and answering any inquiries they may have Updating customer details on the system Sending out quotes and confirming them with customers Liaising with legal teams, other departments and other companies in relation to quotes, accidents or policies Offering excellent customer service Understanding Company policies Achieving company goals, KPI's and valuesPrevious experience or knowledge within an insurance company or call centre will be looked on favourably. Salary: £15,000 - £15,500 moving to £16,000 after 3 months Hours of Work: Monday...