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100+ call centre jobs in Stoke-on-Trent

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  1. Call Centre Agent

    Crewe | 14250.0000 | From RCM Recruitment Limited

    We are recruiting for one of the largest and successful call centres in Crewe. They are experiencing growth within their departments and are currently looking for an enthusiastic and professional... individual to join their team as a Call Centre Agent. Do you have experience in retail, bar work, waiting on, care or any other customer facing role? looking to make the next step into a successful career with a company offering excellent training and genuine career progression opportunities. The role will involve: • Dealing with inbound customer service queries • Transferring calls• Working in a fast paced environment• Solving problemsThe ideal candidate will need to have/be: • Excellent communication skills• PC Literate• Strong customer service skills In return our client will offer...

  2. Call Centre Agent

    Crewe | 7.2000 | From Interaction Recruitment

    Call Centre Agent Are you Ambitious and hungry for success? Are you money motivated and want to take advantage of an excellent commission scheme with a competitive hourly rate I’m currently... recruiting for a growing business in the Crewe area that is looking for 6 Call centre agents with a passion for sales and are available to start immediately (Just in time for Christmas). This is a temp to perm role for a successful candidate What you get Competitive salary Excellent commission scheme Opportunity to join a growing business and work in a fast paced friendly environment Variable Hours Immediate Start We are looking for candidates with the cutting edge to succeed and the motivation to progress. If this is you contact Chelsey Heckle on () between office hours...

  3. Call Centre Agent

    Crewe | 0.0000 | From Interaction Recruitment

    Call Centre Agent Are you Ambitious and hungry for successes? Are you money motivated and want to take advantage of an excellent commission scheme with a competitive hourly rate I’m currently... recruiting for a growing business with a vibrant atmosphere in the Crewe area that is looking for Call centre agents with a passion for sales and a can do attitude. Immediate Start!!! This is a temp to perm role for a successful candidate What you get Competitive salary Excellent commission Opportunity to join a growing business and work in a fast paced friendly environment 9-5:15 Mon-Friday Immediate Start Incentive Scheme Friendly Vibrant Atmosphere FREE Parking!! Canteen Facilities Chill out zones Full Training We are looking for candidates with the cutting edge to succeed...

  4. Trainee Call Centre Agent

    Crewe | 15000.0000 | From RCM Recruitment Limited

    Are you looking to join a professional business that offers fantastic training, stability and progression? Have you just left College or University and looking to start a career with a worldwide... business? Do you have face to face customer service experience and want to work in an office? Our client is offering a fantastic opportunity for those wanting to work in a Call centre with the right attitude and behaviour to join their business. They are currently recruiting for Trainee Call Centre Agents for their call centre business in Crewe. The Trainee Call Centre role will involve: • Dealing with inbound customer service queries • Transferring calls • Working in a fast paced environment • Solving problems The ideal Trainee Call Centre Agent will need to be/have: • Excellent...

  5. Customer Service/Call Centre Agents

    Newcastle-under-Lyme | 9.0900 | From Adecco Group Solutions

    Adecco, the UK's largest recruitment agency are currently looking to recruit a number of Customer Service Agents. Working in a busy call centre environment you will be handling both inbound and... outbound calls and will be responsible for guiding candidates through an on line application process prior to booking them in for interview. Previous call centre experience is preferable but not essential, and you must enjoy working towards targets in a fast paced environment. You will be required to work Monday to Friday between the hours of 17:00 - 21:00. We are looking for people to start work immediately, we offer a fun and friendly environment and excellent rates of pay. If you are interested please email me your cv and I will call you back asap!! Adecco is acting as an Employment...

  6. Tele sales - Call Centre

    Newcastle-under-Lyme | 17000.0000 | From Gradion Services Ltd

    Outbound Sales Advisor (Lead Generator) Based: Newcastle-under-Lyme (ST5) £17k Basic (according to experience) + Commission (OTE £500pm Uncapped) Hours: 9am - 5.15pm (Mon - Fri) No weekends! THE... within a fast paced Outbound call centre environment You will be working from a pre-qualified database to proactively generate qualified claims Using your excellent communication and questioning ... comfortable working as part of a team but have confidence to be self-organised and have the ability to use your own initiative. THE CANDIDATE: You should have current and relevant Outbound Call Centre ... COMPANY: Exciting opportunities are available to join this vibrant sales office based in the centre of Newcastle-under-Lyme. The company are working on a number of new lead generation campaigns...

  7. Call Centre Team Manager

    Crewe | 25000.0000 | From Oakland Recruitment

    We are seeking a proactive professional and experienced Call Centre Customer Service Team leader / Team manager with positive experience in coaching, developing & mentoring a team of customer... service agents to deliver exceptional customer service & experience. The role is full time & permanent with a salary of 25k This position requires previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre environment & is passionate about employees & the customer journey. As a Customer Service Team Manager you will develop, assist and coach the customer service team ensuring that all KPI’s are being achieved as well all operational processes are being adhered to. Responsibilities ·To assist in leading and motivating a highly skilled team...

  8. Centre Administrator

    Newcastle under Lyme | £15k - 17k per year | From Citibase

    Citibase have an exciting opportunity for a Centre Administrator to join their expanding team at their branch in Newcastle Under Lyme. Job Title - Centre Administrator Location - Newcastle... Under Lyme (ST5) Job Type - Full Time (40 Hours) Salary - £15,000 - £17,000 + Benefits Citibase offers fully serviced business centres for cost-conscious businesses in over 30 locations nationwide. The Centre Administrator is primarily based on the reception desk. Reception is the front line of our business and there is a great deal of contact with the customers. You never get ... : - Ensure consistently high standards of customer service, support and facilities management - Meet and greet all guests, giving an outstanding first impression. - Take all incoming calls...

  9. Call Handler

    Crewe | 16000.0000 | From Uniting Ambition

    Customer Service and Call Centre Vacancies - Full Time - Competitive Salary Are you on the lookout for a new challenge within a busy, dynamic and exciting work environment?Do you have experience in... Customer Service, Retail, Sales, Hospitality, Admin or A Contact Centre? We are looking for upbeat, confident and resilient individuals, who are looking to establish their career within my client's lively contact centre based in CreweFancy taking your first step into a contact centre career? Or maybe you already have customer service experience and you are looking for a new challenge? Either way, just bring your natural flair and confidence for working with people to us and we will teach you the rest!This role is going to a telephone based Customer Advisor, answering inbound calls from...

  10. Call Handler

    Stoke-on-Trent | 0.0000 | From ISS Technical Services

    ISS Technical Services are currently recruiting for a Call Handler who will be responsible for the process and logging of calls received from the Client and the translation of contractual and... Business Administration, Customer Service, ICT or equivalent.• Previous experience in a B2B customer service, contact centre or administrative role. • Call handling experience.• Proficient in ... operational demands, ensuring the Helpdesk function exceeds our customer's expectations. Duties include: • Upload certificates and update the system/trackers• Responsibilities include the process and logging of client calls regarding sites and the accurate translation of these calls into engineering or FM solutions.• Identification of the most appropriate solution to the client request within...

  11. Call Handler - Nights

    Stoke-on-Trent | 0.0000 | From ISS Technical Services

    ISS Technical Services are currently recruiting for an experienced call handler/administrator to join our Out Of Hours team based at the office on Festival Park. The shifts for the position would be... centre or administrative role. • Call handling experience.• Proficient in Microsoft Office programmes.• Excellent communication skills.• Evidence of working within a team, supporting and working with ... 4 on, 4 off 9pm - 8am and will include some weekend nights and bank holidays depending on the shift rotation. Responsible for the receipt and dispatch of both emergency and non-emergency calls from the Client to ISS OOH engineering workforce/ subcontractors. To retain ownership of these requests throughout the process to ensure client expectations are fulfilled. Responsibilities: • Accurate...

  12. Call Handler - Part Time

    Stoke-on-Trent | 0.0000 | From ISS Technical Services

    ISS Technical Services are currently recruiting for a Call Handler to work part time (Tuesdays and Wednesdays 8am-5pm) and who will be responsible for the process and logging of calls received from... the system/trackers• Responsibilities include the process and logging of client calls regarding sites and the accurate translation of these calls into engineering or FM solutions.• Identification of the most ... Grade C passes or above OR an NVQ qualification in Business Administration, Customer Service, ICT or equivalent.• Previous experience in a B2B customer service, contact centre or administrative role. • Call handling experience.• Proficient in Microsoft Office programmes.• Excellent communication skills.• Evidence of working within a team, supporting and working with others to reach organisational...

  13. Supervisor - Consumer Contact Centre

    Stoke-on-Trent | 21268.0000 | From Stoke Citizens Advice Bureau

    Citizens Advice Staffordshire north and Stoke on Trent is an independent local charity committed to helping people overcome the problems they face. We do this by providing free, confidential advice,... with goods or services. Our national delivery centre provides advice and guidance by telephone about problems with consumer issues. We are seeking Contact Centre Supervisors who will supervise a team of advisers. You will be responsible for all support and supervision and smooth running of the team. You will be a committed contact centre professional with experience of supervising a team within a busy contact centre environment. Applicants must be available to attend an uninterrupted 6 week (Monday to Friday) mandatory training course, including successful completion of a final assessment...

  14. Telephone Advisor - Consumer Contact Centre

    Stoke-on-Trent | 17419.0000 | From Stoke Citizens Advice Bureau

    Citizens Advice Staffordshire North and Stoke on Trent is an independent local charity committed to helping people overcome the problems they face. We do this by providing free, confidential advice,... and by campaigning to make society fairer for everyone. The Citizens Advice Consumer Service helps clients stand up for their consumer rights, providing the information people need to solve problems with goods or services. Our national delivery centre provides advice and guidance by telephone about problems with consumer issues. We are seeking Contact Centre Advisors who will be the initial ... - The post holder will accurately record all information taken from calls and the outcome of the assessment onto the database for the purpose of continuity of casework, information retrieval, statistical...

  15. Co-ordinator - Consumer Contact Centre

    Stoke-on-Trent | 30153.0000 | From Stoke Citizens Advice Bureau

    Citizens Advice Staffordshire North and Stoke on Trent is an independent local charity committed to helping people overcome the problems they face. We do this by providing free, confidential advice,... and by campaigning to make society fairer for everyone. The Citizens Advice Consumer Service helps clients stand up for their consumer rights, providing the information people need to solve problems with goods or services. Our national delivery centre provides advice and guidance by telephone about problems with consumer issues. We are seeking a Co-ordinator be responsible for the day to day operational delivery of the Consumer service. The principle focus of the post is the effective operational and resource management within the contact centre to ensure the achievement of performance...

  16. Control Centre Operator - Market Drayton

    Market Drayton | £8.15/Hour | From StaffNurse.com

    Site or Unit :Huntercombe Ashley HouseAddress :Ashley, Market Drayton, Staffordshire TF9 4LXContracted Weekly Hours : 20 hours minimum per week Ashley House is a 32 bed low secure hospital that... of challenging behaviours and forensic histories. We work collaboratively with our patients and their families or carers and provide person-centred rehabilitation, care and support. Also situated on ... a variety of different roles and provide ongoing support with comprehensive training, learning and development opportunities.So as a Control Centre Operator what do you need to do to make this happen?Be able to work a 24 hour shift pattern including nights, bank holidays and weekends. You will be the first point of contact at the Control Centre, liaising with staff and all visitors to the unit...