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100+ call centre jobs in Stoke-on-Trent

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  1. Team Leader/Call Centre Manager

    Stoke-On-Trent | - £16k-£20k | From THE WILL ASSOCIATES LTD

    Monitoring, Motivating and leading a team of Customer Advisor's to achieve their personal and Company Goals. Ensuring all business standards of conduct are maintained. Ensuring personal KPI's are... objectives. This job was originally posted as www.totaljobs.com/JobSeeking/Team-LeaderCall-Centre-Manager_job63292006 ...

  2. Call Centre Sales Advisor

    Stoke-On-Trent | £13k - 16k per year + OTE £18-22k | From Uniting Ambition

    If you are reading this advert today - don't delay we are interviewing throughout May and June Call Centre Sales Agent Competitive Salary £13,000 -16,000 Basic OTE £18-22k What's the... Call Centre Experience not essential - its all about your attitude and skills Sales experience preferred - or working in a target orientated environment Are you a proactive, professional individual that’s looking for a forward thinking call centre that genuinely offers progression and prides itself on investing in their staff? Working Hours Full time If yes then this is the role for you…  APPLY TODAY VIA EMAIL OR CALL This job was originally posted as www.totaljobs.com/JobSeeking/Call-Centre-Sales-Advisor_job63296889 ...

  3. Call Centre Sales Advisor

    Stoke-on-Trent | - £18k-£22k | From Uniting Ambition

    If you are reading this advert today - don't delay we are interviewing throughout May and June Call Centre Sales Agent Competitive Salary £13,000 -16,000 Basic OTE £18-22k What's the Sales... target driven * Call Centre Experience not essential - its all about your attitude and skills * Sales experience preferred - or working in a target orientated environment Are you a proactive, professional individual that’s looking for a forward thinking call centre that genuinely offers progression and prides itself on investing in their staff? Working Hours Full time If yes then this is ... Advisor role be all about? This is an inbound sales role following up on warm leads. The role involves taking inbound calls to existing and lost customers to sell/upsell and cross sell products...

  4. Contact Centre Manager

    Crewe | £26k - £30k pa | From Appointments Personnel Ltd

    Contact Centre Manager Job Purpose To motivate, lead and create a successful working environment for B2B Outbound Executives. You will drive achievement both in 'appointments set'... of Contact Centre processes making sure the maximum amount of time is spent calling prospects. You'll adopt and understand our call handling process and engender a depth of understanding of this into your people and measure them against it. You'll measure and be accountable for all metrics of performance and KPI's within the Contact Centre and will create a positive, winning environment ... new ideas, techniques and the call handling process. * You'll have your own ideas on how to create an exciting contact centre environment that delivers results in both quantity and quality...

  5. Customer Service Agents

    Crewe | £15,000 - £17,500 + benefits | From Print Upsell S X-Post

    Customer Service Agents £15,000 - £17,500 + benefits Crewe Big on personality our rapidly growing contact centre team is made up of all kinds of characters. So, whoever you are, you'll... fit right in at Assurant Solutions. While some customer service experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - you'll grow and develop too. Answering calls from customers about their mobile and gadget insurance, you'll help them to protect the things that matter most. You'll get to know them and put them at ease. You'll take ownership of their queries. And you'll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in...

  6. Resource Planning Manager

    Stoke-On-Trent | £36k - 40k per year + Benefits package | From CALL CENTRE ASSOCIATES

    Resource Planning Manager - To £40,000 per annum plus benefits package Stoke-On-Trent CCA Recruitment Group are currently supporting our client in Stoke with the recruitment of an up and coming......

  7. Adviser, Stoke-on-Trent - MASSTO111

    Stoke-On-Trent | Competitive Salary + Great Benefits | From Print Upsell L X-Post

    Adviser, Stoke-on-Trent - MASSTO111 Competitive Salary + Great Benefits At Vodafone, we firmly believe we're at our best when you're at yours, and that's why our careers offer... fantastic call quality but also enabling our people to get involved in all sorts of fundraising with JustTextGiving - the UK's first free text donation service. We're on the lookout for Advisers ... ! More a nerve centre than a contact centre, complete with chill-out rooms, energised areas, restaurant and on-site shop to use your staff discounts check it out here, you'll be operating in a vibrant team, pulling together in a great atmosphere. After two weeks' induction and four weeks in the skills centre, your training will never let up. If you need any alterations or adjustments...

  8. Collections Agent

    Stoke-On-Trent | £14,000 - £16,000 | From Print Upsell S X-Post

    Collections Agent We're looking for exceptional 'people-focused' individuals to join our dynamic call-centre team and help our customers get the most out of dealing with... us. Advantis Credit Ltd is one of the fastest growing Collection Agencies in the UK. We collect on behalf of blue chip organisations such as British Gas, BT, Npower, Virgin Media and United Utilities. We provide a first-class customer experience and as one of our talented Collections Agents you'll be no different. Whether you're taking payments, answering queries or resolving problems you'll put the customer's needs at the heart of every call. In return we'll provide a dynamic, fast-paced working environment and all the support and guidance you need in order...

  9. Customer Service Advisors

    Stoke-On-Trent | Excellent rate of Pay | From Print Upsell L X-Post

    CUSTOMER SERVICE ADVISORS Stoke-on-Trent bet365, one of the world's leading online gambling companies, is looking for bright, knowledgeable and enthusiastic people to join our Customer......

  10. Customer Call Handling Agent

    Crewe | £6.95/hour | From Spring Personnel

    Due to expansion my client based in Crewe requires full time call handlers to start in their busy and friendly office as soon as possible. I am looking for the following... qualities:- Enthusiastic and passionate whilst delivery excellent customer service Demonstrate a caring, polite and helpful attitude to callers and colleagues To receive and handle incoming calls from a variety of UK wide businesses. To answer callers FAQ's following the client's notes/scripts. To make follow-up calls to our clients new enquiry emails. Collect relevant data to fulfil the client's requirements. Good IT and Microsoft Office knowledge for the data-entry of callers details to send messages correctly and quickly. Input callers appointment information as required using...

  11. Contact Centre Manager

    Crewe | £2500 - £3000/annum | From Appointments Personnel

    CONTACT CENTRE MANAGER My client is looking for a Contact Centre Manager that has experience in B2B sales and leading a small team developing outbound sales and drive. Must have the ability to... motivate and ensure targets and KPI's achieved within a contact centre environment. KEY SKILLS NEEDED Understand on how to bring quality over quantity in the calls and appointment making Leadership skills Business to business knowledge and experience Proven ability to deliver effective one to ones Ability to think outside the box and bring new ideas to the table Training and development proven skills Proven background in contract centres, Close ratios, Quality of sales This is an exciting role working with an established growing company offering a competitive salary and career...

  12. Contact Centre Manager

    Crewe | £26000 - £30000/annum | From Appointments Personnel

    Contact Centre Manager Job Purpose To motivate, lead and create a successful working environment for B2B Outbound Executives. You will drive achievement both in 'appointments set' for Sales... You'll train, develop, maintain and retain good people and recruit in the mould of a successful Outbound Executive as required. You'll ensure the efficiency of Contact Centre processes making sure the maximum amount of time is spent calling prospects. You'll adopt and understand our call handling process and engender a depth of understanding of this into your people and measure them against it. You'll measure and be accountable for all metrics of performance and KPI's within the Contact Centre and will create a positive, winning environment where people are motivated, happy and successful...

  13. Data Centre Clerk

    Stone | £6.50/hour | From Spring Personnel

    Spring Personnel are currently recruiting on behalf of a well established Information Management company based in Stone, Staffordshire. The roles: We are looking for Data Centre Clerks who will... hour Please call (Apply online only) or email to be considered. An immediate start is available and full and part time opportunities are available. Spring Personnel Ltd is acting as an Employment...

  14. Customer Service Agents

    Crewe | £15,000 - £17,500 + benefits | From Assurant Solutions

    Big on personality our rapidly growing contact centre team is made up of all kinds of characters. So, whoever you are, youll fit right in at Assurant Solutions. While some customer service... experience would be great, our training will prepare you for anything. And as we keep on growing at an incredible rate - youll grow and develop too. Answering calls from customers about their mobile and gadget insurance, youll help them to protect the things that matter most. Youll get to know them and put them at ease. Youll take ownership of their queries. And youll go out of your way to help over 8 million customers with their lost and broken gadgets. The voice of some of the biggest brands in telecoms and finance, youll help us to work as one team to achieve success. Were looking...

  15. ICT Administrator

    Crewe | £18k per year | From Arriva Train Care

    Arriva TrainCare ICT Administrator (Full Time) - National (Crewe) - Competitive salary of 18,000 per annum. Arriva TrainCare have an exciting opportunity for a professional ICT Administrator to... organisational, and communication skills and telephone manner. - Previous IT Service Desk and/or Call Centre experience required - Incident Management experience Managing incidents including...

  16. Assistant Soccer Centre Manager - Stoke

    Stoke-On-Trent | From £17,000 to £20,000 per annum + bonus | From 4Leisure Recruitment

    Assistant Soccer Centre Manager required for this busy site in the Stoke area. Our client is recognised as one of the market leaders in the provision of 5-a-side facilities in the UK. They provide...-Soccer-Centre-Manager---Stoke_job63204666 ...