An exciting opportunity has arisen in Sheffield for an in-work advisor. The role is a customer services position making outbound calls, that involves some administration work to update the system... after each call. This is a part time role, and the hours of work are 4:45pm-8pm Monday to Friday and 1 Saturday in 2, 9am - 1pm.
It involves contacting their customers via telephone to obtain an update of their progress in seeking work, collating all of their work details, checking their personal information is still correct and assisting the customer in various situations.
The ideal candidate will have a professional attitude, be very customer service orientated, and have excellent communication skills.
You must be able to pass a CRB check.
For the right candidate this could potentially...