As an Outbound Customer Champion, you will work within a high pace, dynamic team utilising all contact centre channels, proactively communicating with our existing customer base to engage, retain,... cross-sell/up-sell, gain insights in order to deliver a contact centre of excellence.
Responsible for building rapport, creating trust and presenting a credible, reliable and customer-centric image of the company, which drives advocacy and increases revenue.
You will ideally have experience in a contact centre environment with a focus on Outbound calling and relish the prospect of working in a dynamic, fun and spirited team.
Do your research! We are ultimately a Gambling operator, owning two of the UK’s biggest Gaming brands so you will need to get excited about the prospect of providing...