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Call Centre Customer Service Jobs In Sheffield

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  1. Call Handler/Customer Service

    Sheffield | 12,500 | From A for Appointments Recruitment

    We are looking for a Client Service Representative to work for a prestigious law firm in the Customer Service Call Centre in our Sheffield office. The Call Centre currently employs around 65... employees to support all areas of the business for inbound customer service calls. It is the first point of contact for new enquires as well as existing clients including taking details, dealing ... clients. The successful candidates will have proven experience of working within a busy Call Centre environment dealing with a high volume of calls for external clients alternatively you will have experience of working within a busy customer service environment. Due to the nature of some of the cases we handle you will need to be able to demonstrate a high level of empathy with all clients... More

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  2. Call Centre Operative

    Sheffield | - £20k | From Motorway Direct

    To Professionally offer for sale a range of insured products to members of the public by means of outbound telephone calling Duties and Responsibilities Generate revenue in line with personal... and business targets remaining compliant at all times Identify and close any additional sales as and when the opportunity arises Realise the importance of Client needs and ensure calls are handled professionally Contribute ideas for improvement to enhance both personal and team performance Participate in training and development to enhance personal performance Establish and maintain high levels of customer service both externally and internally Take personal daily responsibility for sales performance Support the Sales Team Leader with respect to the coaching and support... More

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  3. Customer Contact Executives (Telesales / Lead Generation /Call Centre)

    Sheffield | - £24k | From Networx.

    Customer Contact Executives (Telesales / Lead Generation /Call Centre) Sheffield City Centre OR Poole, Dorset Circa £24,000 plus (Free Parking and Private Medical Insurance) This... is not your typical call centre role and here's just a few of the reasons why: Our client's average Customer Contact agent earns £24k and the top earners earn £35K per year. No Weekend Work ... experience in speaking to customers. You will ideally have telesales experience but we will also consider people that have other upselling and customer service skills. You will be professional ... and protection insurance needs. Due to their continued success they are now growing their teams and have opportunities for motivated career minded Customer Contact / Lead Generators. In this role it will... More

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  4. Sales Operations Manager - Call Centre

    Sheffield | 25 - 35k DOE plus bonus | From The Agency

    Sales Operations Manager - Sheffield Our client, based on the outskirts of Sheffield City Centre, is currently recruiting for an Operations manager to work on their Outbound sales Campaigns.  ... The role: - You will directly supervise a large team of team mangers, team leaders and outbound sales advisors, ensuring all targets and KPIs are met with high quality and service. - Communicating directly with the client ensuring their operational requirements are met, and providing solutions to problems that may arise. - Dealing with complaints, disciplinary procedures and appraisals. - Oversee recruitment, development, training, coaching, and quality. The successful candidate will: - Have in-depth knowledge of Contact Centres and the technology they use - Be able to... More

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  5. Outbound Call Centre Sales Adviser -

    Sheffield | Competitive Basic + Commission + Benefits | From Rentalcars.com

    WE'RE EXPANDING AND LOOKING FOR TALENTED INDIVIDUALS TO JOIN OUR SUCCESSFUL TEAM BASED IN MANCHESTER CITY CENTRE At rentalcars.com we pride ourselves in sourcing and selecting the very best sales... talent into our business. While our company continues to grow, our goal remains the same delivering outstanding value prices & product with impeccable customer service. As an Outbound Sales Advisor, you'll be highly sales focused; making outbound calls to customers and converting these enquiries into bookings. Maximise revenue by up-selling on each and every call. Your natural energy ... securing future business & ensuring customer retention. Your skillset: Demonstrate outstanding sales and service skills to all of our customers Have worked effectively in a high volume sales... More

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  6. Contact Centre Advisors / Customer Service

    Chesterfield | £16000 to £17500 per annum | From Gerrard White

    Our client is a leading insurance company with a strong presence in the UK motor insurance market. They specialise in niche motor cover and with their strong market knowledge and experience, they... and full-time opportunities available. The ideal candidate will have experience working in a high volume call centre and will possess great customer service skills, a strong work ethic and clear and professional telephone manner. If you have experience handling calls and also have excellent customer service skills please also apply. Along with a competitive salary, the company will offer support in training as new skills will be developed in the field of call centre work and claims. Although knowledge in this field would be advantageous, it is not essential... More

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  7. Part Time Team Leader - Call Centre

    Rotherham | £8.82 - 8.82 per hour | From Interaction Recruitment

    CALL CENTRE TEAM LEADER 8.82/HR BASED AT DEARNE VALLEY-ROTHERHAM PART TIME MORNINGS/EVENINGS To manage a team of around 15 people. To assist in any managerial duties, keep check of staff... rota's, KPI's, return to work's etc. Skills & Experience At least 1 years experience in Team Leading or Management A people person with excellent communication skills Customer Service experience Analytical Problem Solver/Negotiator Excellent coaching and support skills Please do not apply for this role if youdo not have any Team Leader/Management experience. We have 2 positions available: Mornings: Monday-Friday, 9am-1pm with 2 in 4 Saturdays. Evenings: Monday-Friday, 4pm-8pm with 2 in 4 Saturdays. If you think you havethe above skills and experience then please... More

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  8. Call Centre Team Leader - Part Time

    Rotherham | £8.82 - 8.82 per hour | From Interaction Recruitment

    TEAM LEADER - PART TIME Location: Dearne Valley, Rotherham Salary:8.82/hr (18 hrs/week) We are looking to recruit a Part Time Team Leader (Call centre based) to work for our client based at... within a customer service, sales or collections platform and would ideally have an NVQ level 3 or 4 in customer service. Using your own judgement skills you will be expected to generate ... specific meetings Monitoring and improving day to day service levels as well as compliance You will also be required to: Identify opportunities for improving services and processes within... More

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  9. Customer Service professionals (contact centre)

    Sheffield | £14500 - £15000 per annum + pension, healthcare | From Sky Blue Solutions - Nottingham

    SkyBlue are working in partnerships with an award winning, highly-skilled, efficient contact centre in Sheffield. Their operations are expanding and we are now looking to undertake a large... recruitment drive for Customer Service professionals to join our clients expanding team. As a member of the Customer Service team, you will be responsible for: - Taking inbound calls from end ... previously logged works, allocating to engineers, and creating new works. - As part of all of the above, you will be expected to deliver a high level of customer service, which is monitored both, via call quality, and NPS scoring What we look for: - Excellent, demonstrable, communication and interpersonal skills - High standard of customer care skills - Ability to respond quickly and positively to... More

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  10. Team Leader - Call Centre P/T

    Rotherham | Market related | From Interaction Recruitment

    TEAM LEADER - PART TIME PERMANENT CONTRACTS AVAILABLE Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial,... Industrial, IT, HR, Engineering and Local Government sectors. We have a fantastic opportunity for you to be part of a growing team within one of the leading banking organisations in the world. Our client is looking for an experienced team leader to be part of a growing team. Our client is looking to find an experienced team leader, to overlook a team of advisers in a contact centre environment. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. Successful candidates would need to be comfortable in man management, encouraging... More

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