Field Service Manager
£27,000 - £30,000
Syntax Consultancy has a requirement for a Field Service Manager to be based in Oxfordshire for a permanent... management responsibility for on-site technical teams within various schools, along with production and delivery of service reports delivered through formal customer meetings.
- Management of on-site technicians located at the selected school, including mentoring of apprentices and junior team members.
- Ensuring that the on-site staff meet all targets set within the authority service level agreement and that no KPI penalties are incurred
- Attend regular meetings within the schools, representing Managed Services to focus on service delivery linked to the SLA
- Develop, document...