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Customer Services jobs in Henley-on-Thames

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  1. Customer Service Executive

    Reading | 9 Pounds per hour inclding holiday pay | From Prudential

    Customer Service Executive - Reading (Multiple headcount) Purpose of the role To provide service to customers through processing and authorising customer transactions and requests Contract... duration: 6 months with potential to go perm. Accountabilities - Service Customer & adviser Needs - Check information - Manage exceptions - Obtain information - Process via system - Set-up records - Respond to verbal enquiries - Send information to customers - Finalise policy details - Make initial payment - Obtain application - Receive and apply payments - Request payment - Set ... information - Develop QA plans - Evaluate business quality Essential - Experience of working in a customer service environment, preferably in Financial Services. - Admin experience - Office background...

  2. Customer Service Advisor

    Thame | £8.20 - 8.20 per hour | From CPM UK

    We have an exciting opportunity for a Customer Service Advisor to join our team based in Thame . The role will be a part time, temporary position (for up to 1 year) working 16 hours per week, Monday... with a vast portfolio of iconic brands. We are recruiting an exceptional Customer Service Advisor to form part of a Consumer affairs department, immerse themselves in the brand and deliver a first class service to customers and consumers. Customer Service Advisor - The Role The role will require you to develop a sound understanding of the product and services and to embrace brand values ... resolution. Customer Service Advisor - Requirements You should: - Be able to demonstrate a proven track record in delivering exceptional customer service - Be confident with an enthusiastic...

  3. Customer Service

    Reading | Averages £250 - £450 PW | From SLS Recruitment

    No experience required, start in sales and customer service Put your customer service and sales skills to good use! Join a friendly, fast growing customer serviceteam; be rewarded with... fantastic incentives which can include national travel, international travel and financial rewards. Our client based in Reading has become one of the countries top sales, customer service and marketing companies with associated sales and customer service companies both nationally and internationally. Due to a huge growth in client demand customer service roles have become immediately ... service and thrive in a team environment. What`s on offer in sales, customer service and marketing with this company? - Opportunities for career progression within sales and customer service...

  4. Customer Service Advisors

    Thame | £6,240 per year | From CPM UK

    A fantastic opportunity for a Part Time Customer Service Advisor has arisen in our TDS team. The role is a part time position working 15 hours per week: Monday, Wednesday & Thursday - 10.30am -... which can be rewarding when a successful outcome is achieved. You need to be a level headed person with exceptional customer services skills enjoys being part of a small but very busy team. To work on this campaign as our Customer Service Advisor, you need to be able to deal with: - Handling and responding to consumer enquiries and complaints via inbound, outbound telephone, emails, web ... required Customer Service Advisor - You should have: - A good understanding of either the rental market or deposit protection (desirable) - Excellent customer service skills - A confident...

  5. Customer Services Executive

    Reading | £14k - £16k pa | From Focus Resourcing Limited

    Customer Service Executive - £14,000 - £16,000 Pro-Rata (20 Hours a week) Reading, Berkshire. Our Reading based client are looking to add a customer service executive to their customer... service team to start as soon as possible. Coming up to the company's busiest time of year, you should be comfortable dealing with customers and couriers alike. Contact can be made via email, on the phone, and via live chat, so strong communication skills are a must. The Role * Answer all customer enquiries in a timely and professional manner * Work closely with couriers to bring ... . The Person * You must have customer service experience and a real can-do attitude. * An understanding of the courier industry would be a distinct advantage, but is not essential. * Excellent...

  6. Customer Service Advisor

    Thame | £16,000 pro rata | From CPM UK

    A fantastic opportunity for a Customer Service Advisor to join our contact Centre has arisen. The role is a full time, 6 month maternity cover contract offering £16,000 pro rata (£8,000). The... JTI (Japan Tobacco International) department provides a central contact solution for customers who need to raise a service or installation query with their equipment and managing all customer queries through to a solution. In order to resolve customer queries our communicators are required to liaise directly with various client departments and internal colleagues. Customer Service Advisor ... party contractors as required - Liaison with internal and client field representatives - Outbound Selling Customer Service Advisor - You should have: - A confident telephone manner...

  7. Customer Service Administrator

    Reading | £140 - £145 p day | From Huntswood CTC Ltd

    Are you looking for a challenging administrative-based position? We have availability on an exciting project in Central Reading. You will be responsible for handling customer cases relating to... insurance in a fast paced and dynamic environment. What will I be doing? * Processing customers payment protection insurance complaints * Investigating the complaint to come to the correct resolution * Contacting customers to discuss details of their complaint * Data entry, using different internal systems and MS Office What are you looking for? * An ability to work quickly ... services Full time hours are involved, Monday to Friday. You may need to work outside of these depending on your workload. Interested? Please submit your CV to us now for consideration. ...

  8. Customer Service Administrator

    Reading | £140 - £145 p day | From Huntswood CTC Ltd

    Are you a good administrator looking for a new challenge? Do you have a Customer Relations background within a regulated environment? If so, then we have a role for you on an exciting project... based in Central Reading. Huntswood, a specialist resourcing company, are looking for a large number of people to fill a number of roles dealing with Payment Protection Insurance complaints on behalf of a large banking group. Working either as a complaint handler or data gatherer you will be responsible for a part of the process to resolve the customers complaint. What are we looking ... * Some previous Financial Services experience would be an advantage but is not essential It's a dynamic, fast paced and professional environment that provides great insight into the world...

  9. Customer Service Executive

    Slough | £10.00 p hour | From Bucks And Berks Recruitment Limited

    * Customer Service Executive is required * Temporary role until Christmas 2015 * Must be available to start immediately * Based in Slough * Competitive hourly rate * Hours are 39hrs a week: Mon... - Wed - 09:00am - 5:30pm and Thurs and Fri 9:00am -5.00pm with a 30 minute lunch break each day Company: * You will be working for a well known organisation based in Slough as a Customer Service Executive Job profile for a Customer Service Executive: * Provide excellent customer service to internal and external customers in a timely and accurate manner * Build relationships with ... a Customer Service Executive: * 1 - 2 years customer service experience is required * Excellent communication skills both written and verbal * Excellent IT skills * SAP experience is preferable...

  10. Customer Service Representative

    High Wycombe | negotiable | From Causeway Technologies Limited

    Purpose Summary The Customer Service Representative is responsible for providing excellent, professional, positive and consistent customer experience, ensuring that all queries are resolved... Representative include: * Customer Service and Experience * Customer Community and Communication * Customer Loyalty * Business Process Improvement and Systems Skills, Experience and Qualifications Essential Skills and Competencies A passion for customer service (internal and external), with a focus on the overall customer experience. A confident communicator (both verbal and written) with ... and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. * To provide professional...

  11. Customer Service Manager

    Reading | £40,000 - £45,000pa | From FS1 Recruitment UK Ltd

    Customer Service Manager, Service Management Location - Surrey, commutable from Basingstoke, Woking, Guildford, Croydon, Leatherhead, Bracknell, Reading, Slough or those within an hour commute or... experienced Customer Service Manager to join their business. Our client has been through an extremely positive acquisition which has now impacted there business offering Globally and they seek a Customer Service Manager to join the business a champion and manage the operational activities and change management across the customer service and delivery of service departments. The CSM will report ... , deletion rate, order size etc. - Managing and supporting customer services representatives, including recruiting, inductions, coaching and disciplining, 1-2-1 appraisals, reviewing job contributions...

  12. Customer Service Representative

    Maidenhead | Neg | From Bucks And Berks Recruitment Limited

    Customer Service Representative Required To start immediately until 24.12.15 Based in Maidenhead Must have relevant customer service experience Job profile: A fantastic opportunity to join... a global company in Maidenhead on a short term basis. Joining the customer services team, this role is key in providing exceptional customer service at all times. Other duties include: * Order processing - following customer specific processes and ensuring all requirements are followed accurately. * Keeping customers up to date on order status/estimated delivery times/any changes to their order * Previous Customer Service experience with knowledge of working with store buyers * Acting as the first point of contact for any supply chain queries * Maintain relationships with other...

  13. Customer Service Advisor

    Uxbridge | £18000 - £19000 per annum | From Blue Arrow High Street - Harrow

    Would you like to work for an award winning company who, due to excellent financial performance and sustained growth can offer excellent career prospects? We are looking for 30 Customer Service... Customer Service experience - Excellent customer service & communication skills - Clear & confident telephone manner - Strong interpersonal skills - Proven IT skills particularly MS Word, MS excel ... Advisors to be based at our clients contact centre in Langley near Uxbridge/Slough to start on the 2nd November. The main purpose of the role is to ensure that all customers are dealt with in an ... Responsibilities - Answer calls and handle customer enquiries both telephonically and by email - Maintain ownership of any customer issue through to resolution, ensuring system is kept updated with good...

  14. German Customer Service Agent

    Amersham | £8.00 to £8.20 | From Kudos

    MULTI LINGUAL GERMAN CUSTOMER SERVICE AGENT + AMERSHAM - END OF METROPOLITAN LINE MUST BE FLUENT IN GERMAN + EITHER ITALIAN OR SPANISH & ENGLISH Leading European Multi Channel Retailer require... a number of European Customer Service Agents. Must be fluent in German with Spanish or Italian and English. Contract position - now until end of January 2016 This leading multi-channel retailer now require a number of European Customer Service Advisors to support their European online trading operations. Your main responsibilities will be: - Translation and writing of detailed ... a fluent and preferably a native speaker of either French or Spanish as well as fluent in English. You will may have some experience of working within customer service for an on-line retailer/ e...

  15. French Customer Service Agent

    Amersham | £8.00 to £8.20 | From Kudos

    MULTI LINGUAL FRENCH CUSTOMER SERVICE AGENT + AMERSHAM - END OF METROPOLITAN LINE MUST BE FLUENT IN FRENCH + EITHER GERMAN ITALIAN OR SPANISH & ENGLISH Leading European Multi Channel Retailer... require a number of European Customer Service Agents. Must be fluent in French with Spanish or Italian or German and English. Contract position - now until end of January 2016 This leading multi-channel retailer now require a number of European Customer Service Advisors to support their European online trading operations. Your main responsibilities will be: - Translation and writing ... and fulfilment You must be a fluent and preferably a native speaker of either French or Spanish as well as fluent in English. You will may have some experience of working within customer service for an on...

  16. 1st Line Service Desk Agents - Customer Service

    Bracknell | £7.50 p hour | From Project People Limited

    First Line Service Desk Agents - Fujitsu - Temp to Perm Bracknell - Day shifts - 40 hours per week - £7.50 per hour Fujitsu's Service Desk supports around 250,000 Ministry of Defence... career in IT. You will be a key team member responsible for taking support calls and resolving technical queries. Candidates should have excellent communication and customer service skills. Due to ... excellent service delivery * Problem solving - take ownership for basic technical customer problems by asking relevant questions and resolving typical problems. Escalate more complex issues to second line agents as necessary. * Process - record actions taken to resolve customer problems using established processes and systems. * Service level - monitors performance through statistical reporting...

  17. Dutch Customer Service Advisor

    Slough | £20k pa | From Randstad BS (Liverpool)

    Customer Service Advisor Slough 20k Full time As a Dutch speaking customer service representative, you will be working on behalf of a household name based in Slough. We are looking for... candidates who are driven by delivering exceptional customer service offering advice and guidance with the aim of resolving customer issues. Your challenge will be in maintaining quality and customer focus while dealing with a large volume of correspondence. Key duties will include * Provide customers with information and help troubleshoot any problems they experience * Provide excellent customer service through answering customer's queries through email or telephone as necessary * Establish customer's needs through effective questioning * Develop and display good...

  18. Customer service representative

    Reading | Averages £250 - £450 PW | From SLS Recruitment

    IMMEDIATE START - SALES / CUSTOMER SERVICE representatives URGENTLY REQUIRED URGENTLY REQUIRED DUE TO EXPANSION - Customer Service and Sales representatives needed. No Experience necessary :... Sales training and product coaching provided. Immediate Start offered! We are an expanding direct sales, customer service and marketing company performing on behalf of globally recognised brands. We are looking for people with or with the potential to gain great sales and customer service skills to join our thriving sales, customer service and marketing team. Based in Reading, we are seeking enthusiastic and motivated individuals who are ready to perform in a fast paced environment and help expand our company even further. Aspects of this role in sales and customer service include...

  19. Customer Services (Sales)

    Bracknell | £9 - £10 p hour + commission | From Focus Resourcing Limited

    Sales & Customer Service Representative - £9.00 - £10.00 p.h Bracknell, Berkshire (Temp/Perm) Our prestigious client are looking to add a number of Customer Service Representatives to their... are both innovative and therapeutic. The Role * Make outbound sales & customer service calls * Responding to web query call backs * Deliver outstanding customer service * Data base cross selling of company products * Handling and dealing with customer service queries * Required to converts inbound calls to sales * Manage Customer Service email inbox and issue/delegate where appropriate * Provide accurate, clear and precise information in a confident manner The Person * Previous experience of working in a telephone based sales & customer service role * The ability to achieve...

  20. Customer Service Advisor

    Slough | £19k - £22k pa + 28/day holiday | From White Recruitment Ltd

    Customer Service Advisor - £19k - £22k - Slough An international courier based at Heathrow requires a customer service advisor to join their team. The successful customer service advisor... will be expected to have at least 1 years customer service experience and prior experience working within an express environment. This particular role entails advising customers on their international and domestic freight requirements and managing grievances. As customer service advisor you will be required to have prior experience with: Responsibilities: * Communication via telephone ... * Updating AIMS with PODS and any handling reports Requirements: * 1 years experience in customer service * Proven experience of working in an express setting * Confident on the phone * Calm under...