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Customer Services jobs in Henley-on-Thames

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  1. Customer Service Assistant

    Reading | £19,500 per annum | From CIM

    Customer Service Assistant For more than 100 years, the Chartered Institute of Marketing has been supporting, representing and developing marketers, teams, leaders and the profession as a whole.... Their networks have an unrivalled breadth, depth and diversity making this not just the largest community of marketers, but one with impact. Position: Customer Service Coordinator / Customer ... and potential customers. You will represent CIM to their customers, providing a consistently high standard of customer service. This role is responsible for gaining new customers, engaging with, retaining and building long term relationships with existing customers. You will take advantage of all opportunities to convert customers to use of their products and services. RESPONSIBILITIES...

  2. Customer Services Manager

    Reading | £33000 - £38000 per annum | From Hays

    Customer Services Manager required for large security organisation based in West Berkshire Your new company You will be working for a large national security company. Your new role ... Customer Services Manager to deliver quality service on a busy Helpdesk. Managing Planning Business and Support Teams. Maintaining strong rapport with management teams across the organisation. You will monitor feedback and highlight areas where improvements can be made and facilitate workshops. Manage the daily coordination and analysis of Customer Care Data. Help create complaint ... this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services...

  3. Customer Services Manager

    Reading | £33000.00 - £38000 per annum | From Hays

    Customer Services Manager required for large security organisation based in West Berkshire Your new company You will be working for a large national security company. This role will involve... working a Shift Patter 9 day fortnight- Week 1 Mon-Fri & Week 2, Mon-Thurs between 8am-5pm. Your new role Customer Services Manager to deliver quality service on a busy Helpdesk. Managing ... hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Manager_job66090229 ... and facilitate workshops. Manage the daily coordination and analysis of Customer Care Data. Help create complaint solution frameworks. What you'll need to succeed Proven experience in a similar role...

  4. Customer Service Advisor

    High Wycombe | Up to £21,500 Depending on experience | From Recruitment Team

    Role Overview: This is a Full Time position within a busy Customer Service Team. The department is going through a transitional period so the successful candidate will need to be proactive and a... quick learner. They will be responsible for interacting with customers via phone and email (both internal and external) to provide information in response to products or service enquiries. Responsibilities: - Responsible for answering incoming phone calls from both internal and external customers, delivering excellent customer service - Actively promote products and services - Responding to customer service enquiries via email and ensuring a quick and relevant follow up is provided - Liaising with other teams within the business, providing information and support on all levels...

  5. Customer Service Assistant

    Didcot | to £18,000 pro rata | From MVP Search and Selection

    Customer Service Assistant Didcot To £18,000 pro-rata 58397ZH Our client is looking to recruit a Customer Service Assistant for summer cover on a one month... contract. Responsibilities: - Processing customer orders and to provide advice on new products and services - Efficiently processing customer correspondence and taking ownership of queries ... service. You will listen and understand customer requirements and always aim to exceed them by going the extra mile. You will be competent with spreadsheets. This is an exciting opportunity to ... high level of accuracy - Contributing to driving, developing and implementing continuous improvement - Building and maintaining helpful working relationships with both internal and external customers...

  6. Senior Customer Services -

    High Wycombe | 21, 500 | From RH Consultancy

    Are you experienced in handling enquiries? Good People skills? want to work for one of the UKs fastest growing companies? £21,500 Salary and great benefits This is a rare opportunity to join a... friendly vibrant and supportive team based in High Wycombe The Role - Role Overview: - This is a Full Time position within a busy Customer Service Team. The department is going through ... provide information in response to products or service enquiries. - - Responsibilities: - * Responsible for answering incoming phone calls from both internal and external customers, delivering excellent customer service - * Actively promote products and services - * Responding to customer service enquiries via email and ensuring a quick and relevant follow up is provided - * Liaising with...

  7. Customer Service Consultant

    Reading | Benefits | From Resource Management

    Location: Reading Contract type: Full time, permanent Remuneration: Subject to experience + Benefits Position overview We are looking for an ambitious customer focused consultant to join... the team of a successful insurance broker in Reading. The purpose of this role is to promote insurance products to both new and existing customers and provide a high level of service and support ... customer handling skills with a positive approach and a desire to achieve results. Responsibilities - Act as the primary point of contact for customers both by telephone and email - Respond to telephone queries and follow up leads to promote products and services - Liaise with existing customers regarding their renewals, identify and act on cross selling opportunities, issue quotes and process...

  8. Customer Services Exec

    Maidenhead | £18k - £25k pa | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face financial services role) and with an enthusiastic and positive... manner. This role provides excellent future career opportunities. You will be liaising both face to face with clients and over the phone, primarily handling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion. This role provides excellent training and future career opportunities as promotion above this role is limited to internal candidates only. Salary according to...

  9. Customer Service Executive / Administrator

    Beaconsfield | £16k - 18k per year | From eRecruitSmart

    We have an exciting opportunity for a Customer Service Executive / Administrator to join our client's team in Beaconsfield. Do you have a polite, pleasant and professional personality? Do you... have an attentive nature with excellent people skills? Are you seeking an opportunity where you can deliver exceptional levels of customer service? Are you an Administrative extraordinaire when ... established a reputation for professionalism and excellence in every department, by offering exceptional levels of customer service to their customers. They provide an outstanding working environment and this is your chance to join their Mercedes-Benz Corporate Sales department. The Role of Customer Service Executive / Administrator For the role of Customer Support Executive / Administrator, you will...

  10. Customer Service Representative

    High Wycombe | Neg | From Paterson Group Uk Llp

    Our client based in High Wycombe has a number of Customer Service Representative roles available. The purpose of the Customer Service Representative is to be part of the initial contact team for... customers interested in my clients products and will be responsible for assisting customers in completing applications online and over the phone, informing customers of the product features and terms, determining customer requirements; answering general enquiries and resolving customer problems. Duties include: - Work inbound and outbound calls - Respond to customer enquiries - Handle and resolve customer complaints - Provide customers with product and serviced information - Enter and maintain customer information on the bespoke admin system - Process applications - Identify when...

  11. Customer Services Executive

    High Wycombe | £20000 - £22000 per annum | From Bucks & Berks Recruitment PLC

    Our client, one of the world leaders in their field, is looking for a bright, proactive and highly motivated candidate to join their customer services team. Key Responsibilities: Answering the... phone and dealing with customer queries in a professional and effective manner to ensure optimum customer service Process orders and manage customer stock Check all web transactions have been actioned correctly Issue recollection references Answer customer emails Check SAP for new orders throughout the day Updating the customer information files Chase outstanding orders with customer Inform customers of any short loading at the depot Process returns daily Issue reports Key Skills: Previous customer service and/or admin experience Strong IT skills in MS Office Organised...

  12. Customer Services Manager

    Reading | From £33,000 to £38,000 per annum | From EMCOR Group (UK) plc

    We are recruiting a Customer Services Manager for our client site based in Aldermaston, Berkshire.  Shift Pattern:   Working a 9 day fortnight - Week 1, Mon - Fri & Week 2, Mon - Thurs... between 8am - 5pm   Job Purpose:    The Customer Services Manager plays a pivotal role in delivering a high quality service by managing the Helpdesk, Planning and Business Support teams ... team to manage Internal Customer Care in line with the Account Communication Plan Ensure services are conducted in line with the Service Level Agreement making sure that Key Performance Indicators ... deliver first class customer service Ensure work is performed in adherence with company policies, procedures and standards and Health and Safety legislation and statutory regulations in order to...

  13. Customer Service Administrator

    High Wycombe | 8.13 per hour | From Delaney Browne (Reading) Ltd

    Our client are seeking a Customer Service Administrator to join the their team during a busy period. The days/hours are as follows: - Monday 15 August - 08:30-17:00 - Tuesday 16 August -... this Customer Service Administrator role: - Assisting the team to ensure a high level of customer service is provided - Ensure you are compliant with the Consumer and Marketing Authority act by ... - To call and offer advice to applicants - To undertake any other reasonable duties as requested within the scope of the post The successful Customer Service Administratorwill be requiredto ... Customer Service Administrator role must be able to commit to the days/times required - candidates who can't will not be considered. To apply for this Customer Service Administrator position...

  14. Customer Service Administrator

    High Wycombe | £16087 per annum + excellent benefits | From Bucks & Berks Recruitment PLC

    Our client, a leader within their field, are looking for a Customer Service Administrator to join them. You will be working as part of a friendly team supporting the Customer Service team with... all administration. This is a really varied position and would suit someone looking to progress their career into Customer Services or Administration. Benefits include 25 days holiday, free parking, healthcare and pension scheme! Key Responsibilities: Processing prescriptions Matching orders Generating letters Setting up customers on the system Matching up invoices and various month ... (if the role is for a temporary position). This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Administrator_job66156646 ...

  15. Customer Service Representative

    Slough | £16k pa + Bonus | From Bucks And Berks Recruitment Limited

    Our client is recruiting for a hands on role and looking for someone to join their team as a Customer Service Representative. In this role you will be expected to deliver first class customer... service to the centre's customers and visitors and ensuring business needs are met.This role is extremely varied and you will be expected to handle multiple tasks. Key Responsibilities ... - Prepare meeting rooms and service of refreshments - Keep reception and common areas clean and tidy at all times Key Skills: - Customer relationship skills - Confident communication and presentation skills - Able to engage with customers and ask questions with ease - Computer literate Person Profile: - Positive and happy attitude - Self-motivated - Outgoing and enthusiastic...

  16. Customer Service Assistant

    Bracknell | £10.20 per hour | From Bucks & Berks Recruitment PLC

    Our prestigious client based in Bracknell, are seeking an experienced Temporary Customer Services Assistant to join their team on a long term temporary basis. Main focus of the role is to handle... telephone based customer service experience is essential. Articulate and confident telephone manner. A good level of MS Word and Excel are required. Previous experience working for a corporate ... the role is for a temporary position). This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Assistant_job66089219 ... : The key focus of the role is to take calls, log accordingly onto the customers database or forward call to appropriate department. Processing orders accurately. Daily contact with 3rd party...

  17. Customer Service Executive

    High Wycombe | £18000 - £23000 per annum + bonuses | From Bucks & Berks Recruitment PLC

    Our client, a fast growing online brand in the business of making people say 'wow, I didn't know you could get one of those', is looking for a dynamic and customer focused individual to join their... customer service team. Every day is different and every order is different. Key Responsibilities: You are the face of the business Your role is to communicate with our broad range of customers via traditional and social media channels Establishing the customers' requirements and following up by providing quotations and product recommendations and materials samples Guiding the customer ... team. Do you love dealing with people? Do you get a buzz out of making your customers happy? Can you juggle multiple tasks and keep your head? Do you want to join a successful company and grow with...

  18. Customer Service Administrator

    High Wycombe | £16087 pa + excellent benefits | From Bucks And Berks Recruitment Limited

    Our client, a leader within their field, are looking for a Customer Service Administrator to join them. You will be working as part of a friendly team supporting the Customer Service team with... all administration. This is a really varied position and would suit someone looking to progress their career into Customer Services or Administration. Benefits include 25 days holiday, free parking, healthcare and pension scheme! Key Responsibilities: - Processing prescriptions - Matching orders - Generating letters - Setting up customers on the system - Matching up invoices and various month end procedures - Answering incoming calls and taking messages - Ad-hoc administrative duties Key Skills: - Good level of MS Office - Great communication skills and organisations...

  19. Customer Service Advisor - Financial Services - BMW Account

    Slough | Up to £20,000 | From Avarto

    Customer Service Advisor - Financial Services - BMW Account Salary: Up to £20,000 Slough, Berkshire Contract type Permanent arvato is excited to be representing a premium car... customer service and effecting at meeting deadlines. You will bring plenty of initiative, excellent IT skills (including the Microsoft Ofice suite) and proven flair for negotiating. If you're ... manufacturer as we launch a state-of-the art Customer Interaction Centre in Slough. You can be part of it from the very beginning - and put your career in the fast lane. Your challenge ... for customers as you understand their needs and rapidly resolve any issues. You'll build some great relationships and quickly develop expert knowledge - and we need people who can listen, think...

  20. Customer Service Team Manager

    Slough | £26000 per annum | From Contactiii

    We are looking for a Customer Service Team Manager to inspire, lead, coach and develop a team of 15 Contact Centre Agents dealing with front line customer enquiries based in Slough. This is an... exciting opportunity for an experienced Customer Service Manager to use your passion and knowledge to engage and develop your colleagues. You will gain vital knowledge in an area of the business that is critical in ensuring the delivery of excellent customer service, and will be able to influence processes within the wider department to ensure we provide excellent customer experience during ... agents is your goal, and we are looking to work collaboratively with you to achieve this. The successful candidate will be dedicated to providing exceptional customer service. In this role you will...