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Customer Services jobs in Henley-on-Thames

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  1. Customer Service Executive

    Reading | £11.10 per hour including holiday | From Prudential

    A great 6 month contract awaits you within our Reading office working for our Business Support Centre (BSC). The BSC provides the first point of contact for Prudential service related requests, and... includes switchboards for two business units. BSC Agents are responsible for providing the customer with an efficient and professional service ensuring that all incoming queries are dealt with ... quality standards. - Full accountability of all customer calls and emails, providing an end to end service, using the in house call logging database for all services provided by the BSC. - To provide customers with completion time information in relation to services, and provide customers with status updates in a proactive manner. - To ensure that all jobs are updated to ensure full audit trail...

  2. Customer Service Advisor

    High Wycombe | Up to £21,500 Depending on experience | From Recruitment Team

    Role: Customer Service Advisor Reporting to: Group Customer Service Manager Role Overview: This is a Full Time position within a busy Customer Service Team. The department is going through... and external) to provide information in response to products or service enquiries. Responsibilities: - Responsible for answering incoming phone calls from both internal and external customers, delivering excellent customer service - Actively promote products and services - Responding to customer service enquiries via email and ensuring a quick and relevant follow up is provided - Liaising with ... tasks, ensuring all paperwork is sent in correctly and on time - Carry out best practice and actively seek for improved efficiencies - Assist with post, scanning and other Customer Service admin...

  3. Customer Service Advisor

    Thame | £8.20 - 8.20 per hour | From CPM UK

    We have an exciting opportunity for a Temporary Customer Service Advisor to join the L'Oreal team based in Thame . The role is a full time role up until 30th June 2016. Temporary Customer... an exceptional customer service professional to form part of a Consumer affairs department, immerse themselves in the brand and deliver a first class service to customers and consumers. The role will require you to develop a sound understanding of the product and services and to embrace brand values. You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skilful and professional manner ensuring a timely and consumer centric resolution. Customer Service Advisor - You should: - Be able to demonstrate a proven track...

  4. Customer Service Agent

    Reading | £17500 per annum | From Thames Water

    What makes this role unique? Are you passionate about customer service? Do you have experience of delivering excellent service to customers, either face to face or over the phone? We are... recruiting for a highly motivated and fast paced team within our customer service centre in Reading. There has never been a more exciting time to join than right now. So if you are passionate about ... water operations team you will have the opportunity to provide a first class resolution services for customers. You will handle and resolve inbound customer enquiries relating to customer issues ... provided to help you deliver an exceptional service to our customers. What will this role involve? Taking and receiving customer calls to discuss issues around clean and waste water Meeting...

  5. Customer Service Advisor

    Thame | £16.5k per year | From CPM UK

    We have an exciting opportunity for a Customer Service Advisor to join our team based in Thame ! The role will be a full time, permanent position offering a competitive salary of £16,500 per annum... plus highly competitive benefits. We're currently recruiting Customer Service advisors to join our brand new team for Hovis in our Contact Centre here in Thame! Hovis Limited employs ... the country. Hovis Limited also makes Mothers Pride, Ormo and retailer branded bakery products and supplies flour to a range of customers. Customer Service Advisor - Role Overview We have exciting new Customer Service roles which we need your skills and expertise to help us drive and exceed our clients expectations. As an already successful Customer Expert you will thrive from working for...

  6. Customer Service Advisor

    Slough | £17000 - £17500 per annum | From Uxbridge Employment Agency

    Calling all retail sales and customer service people! We are recruiting on behalf of a national business who offer excellent development opportunities and benefits. They are recruiting for a team... of Customer Service people to join them permanently. The key responsibilities include:- - Answering customer queries - Dealing with any order issues and rectifying them within agreed SLA`s - Sending out email communications to customers - Escalating any issues that you cannot rectify - Occasional input or change of orders - General admin work In order to be suitable for this role ... times and impeccable standards for their customers. Therefore personality-wise you will need to be flexible, attentive and a real `can do` person who always searches for answers to any issues...

  7. Customer Service Administrator

    Maidenhead | £17000 - £19000 per annum + benefits, bonus | From STELLAR SELECT

    Customer Services Administrator needed for a mortgage business based in High Wycombe in Buckinghamshire. The role will be managing all administration requests from the telephone based customer... Services Administrator * Manage a case load of customer requests accurately and within set timescales * Carry out post, email and fax duties when required * Ensure all work completed is done in ... of Customer Services Administrator * Proven administration experience within a fast paced environment * Experience of working as part of a team in a target driven environment * Understanding of financial ... plus benefits and bonus Location: Maidenhead, Berkshire Hours: Monday to Friday 37.5 hour week on a shift/rota basis For more information regarding the role of Customer Services Administrator...

  8. Customer Service Executive

    Wooburn Green | £18k - £23k pa + bonuses | From Bucks And Berks Recruitment Limited

    Our client, a fast growing online brand in the business of making people say 'wow, I didn't know you could get one of those', is looking for a dynamic and customer focused individual... the heart of our busy customer service team. Every day is different and every order is different. Key Responsibilities: - You are the face of the business - Your role is to communicate with our broad ... - Guiding the customer through the process where necessary and providing after sales service Key Skills: - Enthusiasm and drive - First class communication skills written and verbal ... to join their team. Do you love dealing with people? Do you get a buzz out of making your customers happy? Can you juggle multiple tasks and keep your head? Do you want to join a successful company...

  9. Membership Relations / Customer Service Executive

    Maidenhead | £24,000 per annum | From CIM

    Membership Relations / Customer Service Executive For more than 100 years, CIM has been supporting, representing and developing marketers, teams, leaders and the profession as a whole. Their...: Maidenhead, Berkshire Job type: Permanent Hours: 35 hours per week Salary: £24,000 per annum About the Role: The Membership Relations / Customer Service Executive will work within the Membership ... strive to improve efficiency within the team and look for opportunities to increase revenue. About You: To be successful in this role, you will have customer service skills and a desire to provide an excellent service which will exceed customers` expectations. Well organised and with an ability to prioritise workload to ensure a good level of service is maintained, you will have a high level...

  10. Customer Service Call Controller

    Slough | £18,000 per Annum | From Rico - Head Office

    Customer Service Call Controller - Langley Rico Logistics is a UK subsidiary of the global logistics giant TVS with $10 billion annual revenues and employing more than 30,000 people Worldwide.... their sector and provide courier services to some of the UK's top businesses, in addition to serving the needs of locally based businesses. We require a Customer Service Call Controller for our busy National Control Centre. Working as part of a team, you will have good customer service skills, a good telephone manner and be PC literate with word and excel. You will be receiving calls ... advantage. This Customer Service Call Controller role is a high profile and very busy team that manage prestigious national contracts, so an attention to detail and the ability to work in a busy...

  11. Sales & Customer Service Administrator

    Reading | 19,000 to £21,000 per annum. | From Xact Placements Ltd

    Our client based near Reading, Berkshire is a national distributor of commercial catering equipment. Currently looking to take on a Sales & Customer Service Administrator to join their small... invoices and warranty calls. - Dealing with customer service enquiries (including return & credit of goods and liaising with carriers and our warehouse). - Processing credit card payments. - Adhering to all company policies and system procedures. - Providing an exceptional level of customer service. - Proactively contacting suppliers to check purchase order details and obtain delivery dates ... -do' attitude. - Very high standards of written and verbal communication. - An excellent work ethic is essential along with outstanding customer service skills. - Ability to work efficiently...

  12. Retail Assistant (Customer Services / Sales)

    Reading | £300-400 per week | From NBE Marketing

    Retail Assistant (Customer Services / Sales) No experience needed! This is the perfect entry level / trainee role for an individual looking to join a successful retail team. If you are... processes, from the set up of the retail event site, to customer services and sales. Working at our retail events, we are looking for you to add a personal touch to every interaction we have with a potential new customer by explaining products / services on behalf of the company and assisting throughout the entire sales process. We really are passionate about delivering a level of customer service above and beyond other companies. If you feel the same way (or you personally can't stand terrible customer services or sales people!) you could be our next superstar. Due to the nature...

  13. Trainee Customer Services Co-ordinator

    Reading | £10,000 + £2,000 in commission | From BPS Ltd

    BPS World are a recruitment specialist and we`re growing globally! We are keen to hear from individuals who are looking to develop a career and think that business administration and customer... services is the right way forward! This great opportunity will give you not only the chance to earn on the job but also the chance to complete an NVQ Level 2 qualification in Business Administration... Who needs a year to do this? Not you, if you hit all of your objectives you could be earning £16-18k after 9 months with commission on top! As a Trainee Customer Services Co-ordinator, your ... of resourcing to deliver a best in class service for our clients and candidates. This is a unique opportunity for someone looking to start their career in administration or customer services and get...

  14. Customer Service

    Wallingford | - £20k | From CV-Library

    Customer Service Technical Support Role Wallingford £20-25k dependant on experience We are recruiting a Customer Service Executive, for a family run business which has been trading for over... looking to recruit a new member of staff to support the team working as a Technical Customer Service person - helping clients on the phone, working with plans and putting together installation solutions ... ventilation issues. We can consider a " trainee" for this Customer Service Technical role, who doesn't have a background in heating and ducting, but they must have some mechanical or electrical ... . You will be required to visit clients on site and this will mean travelling to locations across the UK for which you will have use of a company van. This Customer Service role, will suit someone who has...

  15. Customer Service Coordinator

    Amersham | £10 - £51/hour | From CV-Library

    Customer Service Coordinator Manpower are currently recruiting for a Customer Service Coordinator to join a team of dedicated and pro-active operatives within the Life Sciences department of a... leading global medical supplier. The position is situated in the client's Little Chalfont location and requires the successful candidate to provide exceptional customer service, take ownership ... and have a flexible approach to their daily tasks. Responsibilities: *Establishing and maintaining effective communication with colleagues connected to the processes surrounding Customer Service ... excellent customer service for internal and external customers *Build strong relationships with customers and commercial partners *Respond to queries in a timely and professional manner, providing accurate...

  16. Customer Service Administrator

    Reading | £18000 - £21000/annum | From CV-Library

    Our Reading based client will be recruiting for a Customer Service Administrator to join their busy office. The role is not an immediate start, but the client will be looking to recruit in the... next two-three weeks. The Role * Sales order processing (phone, fax, email, web and post orders). * Dealing with customer service enquiries * Providing an exceptional level of customer service. * Chasing quotes * Contacting clients and suppliers The Person * Articulate and reliable * Customer focused * Good communicator * Adaptable Please send your CV to us. The next stage would be for you to come in and register at our office to discuss this role amongst others you may be suited for ...

  17. Customer Service Manager

    Wallingford | £30000/annum | From CV-Library

    A world leading manufacturer who boasts a prestigious portfolio of major clients is looking to recruit a Customer Service Manager to join their Sales Administration Department in their rapidly... growing business. Your role is to direct and manage the daily operations of the customer service team, plan, prioritise and delegate work tasks to ensure proper functioning of the department, ensure the necessary resources and tools are available for quality customer service delivery. Review customer complaints, track customer complaint resolution, monitor accuracy of reporting and database ... this role you need to have customer service supervisory experience, in-depth knowledge of customer service principles and practices, good communication skills, problem analysis and problem solving...

  18. Customer Service Representative

    Thame | £20000 - £22000/annum healthcare | From CV-Library

    Job Title: Customer Service Representative Location: Thame Salary: £20,000-£22,000 Our client is a globally successful company based in Thame. They are a leading business specialising in... power distribution. Due to continued expansion they are now looking to acquire the services of an impressive Customer Service Representative to work in their team. This is a rewarding opportunity, with huge potential. Main responsibilities: Be the first point of contact for current/prospective customers Respond to email/ telephone enquiries Process orders- able to give quotations ... important deadlinesKey Skills & Experience: Office based customer service experience Experience within a technical Customer Service position (desirable) Exceptional customer service skills IT...

  19. Customer Service Advisor

    Reading | £17000 - £20000/annum | From CV-Library

    Customer Service and Quality Assurance Advisor £17,000 to £20,000 Based in Goring, Oxfordshire Full time, Permanent My Client are a leading provider of bespoke homewares, their products... have been listed in a number of Home magazines and have also made appearances in several popular TV shows. They are looking for an experienced customer service advisor to join their friendly team in Goring on a full time, permanent basis. Essential Skills Required - Excellent IT skills, Microsoft Office Excel experience essential (intermediate/advanced) - Previous customer service ... system (Sage 200) - Support and manage compliance procedures, regulations and legislation for products and sales - Assist in product meetings, to report and update the customer service team...

  20. CUSTOMER SERVICE REPRESENTATIVE

    Thame | £8.20/hour | From CV-Library

    ARE YOU AVAILABLE IMMEDIATELY? DO YOU THRIVE ON PROVIDING FIRST CLASS CUSTOMER SERVICE? YES, THEN THIS COULD BE THE POSITION FOR YOU. Our client is looking for a Customer Service Representative... to join their busy team. You will be receiving calls from customers with various queries. The calls will range from product orders, complaints, product checks etc. You will be given thorough training. You will need to be a confident communicator who can work under pressure whilst providing excellent customer service. On an a busy day you will expect to receive an average of 40 to 50 calls - this tends to be on Monday's and Tuesday's. A normal day would see around 10 to 15 calls received. As well as receiving incoming calls, you will also be responding to emails, so will need to...