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Customer Services jobs in Henley-on-Thames

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  1. Customer Services/Sales Support

    Reading | £18k - £25k pa | From Calibre Candidates

    An exciting opportunity for a Customer Service and Sales Support Executive to join an expanding and established creative Company with excellent prospects and career development. The main purpose... of your role would be to assist the Account Managers to ensure customers and clients receive an efficient, friendly and supportive service. Your duties include processing sales quotes and orders, responding to and following up with customer enquiries and managing customer expectations on delivery times. You will be the first point of contact for clients, liaising with other teams across the business including the production team, projects department and the external sales team to action customer orders. The successful candidate will have previous experience in a sales support or customer...

  2. Customer Service Advisor

    Reading | - £18k-£19k | From Delaney Browne.

    Our client is a leading IT distributor to a broad range of resellers, retailers and dealers in the UK They are currently recruiting for 2 Customer Services Advisors to work within the Customer... Service Team To work within the Customer Service Team, providing after-sale support and advice to a designated range of customers. The role is office-based but may require occasional visits to customers, warehouses or couriers. This is a non-call centre environment, primarily email-based, with customers dealing directly with appointed advisors and developing close working relationships. Job Purpose: To effectively manage all customer queries within specific SLA periods. Providing customers with confidence in the company's ability to deliver a comprehensive service from first-stage...

  3. Customer Services

    Reading | 15000.0000 | From Source4 Personnel Solutions

    We are currently seeking a Customer Services candidate to join our client in Reading on a full-time permanent basis. Key Responsibilities: Being the first point of contact for all consumer... enquiries via email and telephone Dealing with customer complaints and queries Ensuring Service levels are adhered to Ensuring the company’s operational processes and procedures are consistently followed Responding to customer queries in a timely and efficient manner Logging and processing customer returns and replacements Checking orders for potential problems and contacting customers ... required General administration tasks and filing Key Skills and Experience: Excellent customer service skills Excellent telephone manner Highly PC literate Excellent attention to detail skills...

  4. Customer Service

    Maidenhead | 26000.0000 | From Parkside Office Professional

    Our exciting client based in Maidenhead are currently recruiting for a Customer Service Representative to join their fun and friendly team. The successful candidate will act as a key interface,... and timely liaison with other departments, such as Sales, Finance, Distribution Centre and Planning Deliver strong customer service Key Requirements: Numerate with accurate data entry skills...

  5. Customer Service

    Henley-on-Thames | 17000.0000 | From BBO Recruitment Ltd.

    Customer Service I am currently recruiting for a fantastic organisation based on the outskirts of Henley-on-Thames who after receiving significant investment, are looking to expand their... team. They are looking for a Customer Service Executive and wondered if you’d be interested in hearing more? My client is looking to grow their team substantially and keen to start interviewing for this role as soon as possible. The company is a privately owned firm who work closely with the NHS to ensure all patient referrals are processed accurately and in a timely manner. The salary for this role is up to £17,500 and the working hours Monday - Friday (9am-5:30pm). The team is looking for someone who has excellent customer service experience as well as high attention to detail...

  6. Customer Service Agent

    Reading | 9.0000 | From Pertemps

    Temp to perm Customer Service Agent Based in Reading, RG2 Monday - Friday 9:00am - 6:30pm Up to £9.25 per hour dependent on experience Are you experienced customer service agent looking for a... new challenge? Can you work efficiently on your own? Do you enjoy taking ownership of customer queries end to end? If you answered yes to these questions, this could be the perfect role for you! My client is looking for an experienced customer service agent to join a new division of their team. This role is completely new, so the successful person will be a self starter who can use their ... customer queries and complaints - Adaptable and a strong team player To find out more about this role, contact Siobhan @ Pertemps Reading! Pertemps is an equal opportunities employer. Job ref...

  7. Customer Service Assistant

    Reading | 7.5700 | From Pontoon

    We are currently recruiting for multiple customer service positions, within our Smiths News Reading office. Answering all incoming calls from customers and identifying their... requirements. Resolving calls at the first point of contact where possible. Escalating any unresolved calls to the next line of support. Inputting and maintaining details on the relevant computer system. Supporting with other adhoc administration duties. Tuesday-Saturday - Hours as follows- Tues-Fri 6.00-15.00, Saturday 6.00-11.00 About You With previous customer service experience, you will be able to deal efficiently and professionally with customers using your judgement appropriately regarding customer queries. The ability to solve problems logically is key, as well as working as...

  8. Customer Service Executive

    Reading | 21000.0000 | From Manpower

    My client based in Reading are looking to recruit an experienced customer service executive to deal with cancellation queries. You must be hard working with the ability to smile while you... time-keeping, *Using contact centre systems effectively *Following company regulations on Health and Safety and maintain a safe and tidy working environment *Liaising with Customer Services and other departments in a professional manner Key Responsibilities Customer Service 30%: *Provide a warm, friendly and professional inbound and outbound customer service to prospective and existing ... *Strong data inputting and admin skills *Experience of working in a similar Customer Service/contact centre environment *Experience in dealing with 50+ inbound calls a day *Excellent telephone...

  9. Customer Service Assistant

    Reading | 7.7000 | From Pertemps

    Customer Service Assistant Based in Reading RG1 Temporary role - 3rd - 28th April 2017 £7.70 per hour 6 hours per day, working 5 days a week to cover Monday - Saturday My client is a... nationwide accommodation provider who are looking for two people to join them on a temporary basis. The role will involve: - Checking customer in and out - Conducting room and inventory inspections - Upselling rooms - Administration tasks including spreadsheets, registration documents filing etc. To be successful, you will: - Have experience in a face to face customer service or ... , contact Siobhan @ Pertemps. Pertemps is an equal opportunities employment business. Job ref: SK/304735/T Keywords: customer service, sales, administration, administrator, Reading ...

  10. Customer Service Supervisor

    Bracknell | 30000.0000 | From Adecco

    We are currently recruiting for a Customer Service Supervisor based at our expanding and dynamic client in Bracknell. This is a global Blue Chip Company based in a lovely modern office with many... benefits including a subsidised canteen, free parking and 25days holiday allowance. This is based close to the town centre and convenient for the train station. This is an 6 to 12 month fixed term role. Requirements of the role - * Providing first line supervision and support to the Customer Service and Escalations team. * Dealing with Escalated B2c and B"B service issues and complaints. * Working with the customer contact and senior management team to monitor the performance and manage the overall customer experience. * Analyse customer feedback and online reviews * Monitor...

  11. Customer Service Advisor

    Reading | 17000.0000 | From Pertemps

    Customer Service Advisor £17K - £20K per annum DOE Permanent full time position based in Goring RG8 -------------------- Interviewing now for March start!! -------------------- Would you... in-house and external training…? You will need to be a self-motivated CUSTOMER SERVICE champion with very high levels of ATTENTION TO DETAIL, bags of INITIATIVE and strong MICROSOFT OFFICE SKILLS ... the company's warranty and customer service terms and guidelines. This is a small but expanding business where you will not work in a call centre environment rather will join a small friendly ... maintaining accuracy we would like to talk to you today. You will be HANDLING INCOMING CUSTOMER ENQUIRES and taking responsibility for END TO END QUERY RESOLUTION. You will be receiving orders for...

  12. First Line Service Desk Agent (Customer Service) - Fujitsu

    Bracknell | £7.50 - £8.45 p hour | From Project People

    First Line Service Desk Agent (Customer Service) - Fujitsu - Temp to Perm Bracknell - Day shifts - 40 hours per week - £7.50 - £8.45 per hour customer advisor - customer service - call centre... - call centre agent - customer support - trouble shooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are looking for reliable and enthusiastic customer service agents to join our expanding team and kick start their career in IT. You will be a key team member...

  13. Customer Service Administrator

    Bracknell | 0.0000 | From Adecco

    We have a new opportunity for a Customer Service Administrator [Candidate Consultant/Branch Administrator] to join the team at Adecco Bracknell. This is a fantastic time to join the world's largest... have administrative/customer service experience and previous recruitment experience is not essential. If you have a professional phone manner, strong organisational skills, proficiency in MS Office...

  14. Customer Service Administrator

    Slough | 15000.0000 | From Arlington Recruitment Limited

    Customer Service Administrator Slough £15-17K Duties Providing a high level of customer service to clients Answering queries regarding a range of products and services Producing quotations and... invoices High volume of telephone correspondence both inbound and outbound Person specification 6-12 months customer service experience Excellent telephone manner Well organised Able to work well within a team and individually ...

  15. Customer Service Administrator

    High Wycombe | 15000.0000 | From Origin Global

    We are looking for a Customer Service Administrators to join our team at Origin HQ. We are the UK’s leading specialist manufacturer of bespoke, premium, aluminium doors, windows and blinds.... Established in 2002, we have grown rapidly, and now have expanded globally including a manufacturing facility in Florida. The main purpose of the role is to support the Customer Service team in all administrative tasks and undertake the necessary training to progress to a Customer Service Executive. Key Responsibilities - Customer Service Administrator: • Provide excellent customer service ... trade customers. • Prepare quotes and orders as a back up to the Customer Service Team. • Follow up all customer confirmations and deposits as required. • Keep up to date with our product...

  16. Customer Services Advisor

    Bracknell | 0.0000 | From Marc Daniels

    A well-known client of ours based in Bracknell is currently looking to recruit a Customer Services Advisor to join their diverse team. Responsibilities: Processing of customer credit... applications. Validation of agreement documentation. Building and maintaining strong relationships. Handling customer phone calls and written enquiries in a professional and human way. Arranging early settlement of finance agreements for our customers. Making amendments to our customers' finance agreements. Allocating manually paid monies to customer's agreements accurately. Processing customer complaints to a compliant high standard. The successful applicant will have excellent communicational skills, and the ability to build relationships with both customers and colleagues...

  17. Customer Service Executive

    Stokenchurch | 20000.0000 | From CMR Recruitment

    Job Title: Customer Service Executive Location: Relocating to Stokenchurch late 2017/early 2018 Salary: Up to £25,000 (dependent on experience) We have a brilliant opportunity for an experienced... Customer Service Administrator to join our Client, a progressive innovative family run business. We are looking for this Customer Service Administrator to process all customer requests quickly and efficiently providing an excellent level of customer service throughout. This is a brilliant opportunity for a Customer Service Administrator to join a dynamic, fun and passionate team ... Resolving customer service issues with customers, sending them replacement stock, arranging courier collections and providing courier proof of delivery where necessary Phoning customers...

  18. Customer Service Administrator

    Bracknell | 11.0000 | From Parkside Office Professional

    Our international Client based in Bracknell, Berkshire require a Customer Service Administrator to join their busy team for an indefinite period. The position is a multifaceted role and the... and friendly personality who really enjoys working with Customers in order to provide an enthusiastic and high quality service. Main Responsibilities: Working within a New Business & Customer Services team, ensure that exceptional levels of Customer satisfaction are provided through achievement of service targets. New Business Responsibilities: Processing of customer credit applications. Validation of agreement documentation. Building and maintaining strong relationships. Providing advice and expertise to the Network. Customer Services Responsibilities: Handling customer phone calls...

  19. Customer Service Advisor

    Thame | 18500.0000 | From Travelodge Client Branded

    Travelodge has an exciting opportunity for a Customer Service Advisor to join the team based in Thame. You will be on a full time permanent contract with a highly competitive salary of up to £18,500... per annum. The job in a nutshell As our you Customer Service Advisor will be working in our Customer Service Team you’ll be providing support to our customers and hotel teams with genuine care and passion for excellent customer service. What you’ll be doing as our Customer Service Advisor Customer Service - Deliver timely resolution of customer contact via internal CRM system, email ... stakeholders - Provide support and guidance to our hotel teams to ensure consistency between Customer Services and Operations What we’ll expect from our Customer Service Advisor To succeed in the role...

  20. Customer Service Advisor

    Thame | 16000.0000 | From Journey recruitment

    Do you have experience in Customer Service? Are you happy to work on a Saturday? We are currently recruiting for a lovely Customer Service Advisor to join a highly successful team - located in... Thame. Purpose of your role: -Deliver high quality, effective communications for new and existing customers. -You will learn and develop knowledge of the company and its products. -Understand customers needs and requirements. -Communicate via Inbound and outbound telephone calls and email. What you will do day to day: -Work on various areas to support customers and external partners. -Answer phone calls to assist with issues. -Update complaint system. You should have: -Excellent customer service skills. -Experience on phones. -Good communication skills. -Listening...