It is essential that you have previous customer service experience, 5 GCSEs at grade C or above, plus natural people skills to work with each customer to reach the best solution.
The perfect... service, retail, contact centre, complaint handling, part-time
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven`t contacted you within 48 ... `s question or resolving a complaint, you will play an important role in building customer loyalty and satisfaction. This is a vital part of future success, because it`s people who make the difference ... customer contact - each complaint/enquiry is to be investigated and resolved as appropriate
- Preparing and sending customer letters, parcels and emails with the correct enclosures and on time