Hours of work: Monday to Friday 8.30am – 5.00pm
To apply for this role, you must have a proven track record within an office-based customer service role, ideally gained within the manufacturing... and computers.
To ensure a high level of customer service is provided to meet agreed skill levels and targets. Processing information in response to enquiries, concerns and requests regarding products and services, ensuring complete customer satisfaction at all times.
Deal directly with customers either by telephone, electronically or face to face, responding promptly to customer enquiries
Handle and resolve customer product/service enquiries and complaints, including credit queries
Provide pricing and delivery information
Set up new customer accounts, process...