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Customer Services jobs in Liverpool

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  1. Inbound Customer Service

    Chester | Neg | From Pontoon

    Adecco Customer Service Role Profile Do you appreciate exceptional customer service? Are you looking to join a company that puts the customer at the forefront of all they do? If so our client... can uphold their exceptional standards of customer service. **If you are successful you will be required to go through background screening which will consist of 3 year's referencing, a credit check ... services, products and benefits to customers. Depending on performance and eligibility criteria, successful candidates may also have the opportunity to be offered a permanent role with our client ... environment of respect, for each other, their customers and their shareholders, where they take accountability for what they do every day. They are flexible to the needs of their customers and business. They...

  2. Head of Customer Service

    Chester | £25,000 per annum | From Aurora Telecoms

    Head of Customer Service As a brand new market-disruptive provider, Aurora Telecoms is looking for an energetic forward thinking individual to join our team and spear head a vital part... are plentiful and come with a highly competitive package, fantastic fast paced working environment and great opportunity to progress. Responsible for all aspects of customer services for a new ... support. Duties and responsibilities Day to day management of customer service team responsible for: - First line Customer Service - Second line fault response team - Customer ... level complaints Responsibility for 4 multi tasked customer service heads Plan for growth, Interview and recruit new heads where deemed necessary Ensure effective cover for calls (including weekends...

  3. Customer Service Associate

    Liverpool | £10 - £11 p hour | From Barclays Temp

    An opportunity awaits you at Barclays. We're looking for responsible and methodical people to join us on a temporary basis as Customer Service Associates in Liverpool. We want to be the bank... of Customer Service Associates have an important part to play in retaining the loyalty of customers by investigating claims of mis-sold Packaged Bank Accounts - these are current accounts with added features ... followed by a probationary period whereby you will receive regular coaching and feedback in order to achieve the required standards. As a Customer Service Associate, your main responsibilities ... enquiries) - Communicating outcomes to customers using approved call salutation and letter templates with discretion to adapt where appropriate As a Customer Service Associate, your skills will...

  4. Customer Service Advisor

    Deeside | £15,000 - £15,500 per year + Superb benefits | From JVP Jobs

    Customer Services Advisor Would you love the opportunity to kick start or progress your career within customer service, as part of a rapidly growing and fast paced company? Do you have excellent... customer service skills and a strong work ethic? If so, you'll be pleased to hear that a superb opportunity has arisen to join the professional, friendly and forward thinking team at Ralawise, where ... employees. Reporting to the Customer Service Supervisor and working as part of a professional and proactive customer service team, as a Customer Services Advisor you'll gain valuable practical experience in a fast-paced operation supporting colleagues and clients with a variety of customer service tasks. Your main responsibilities and duties will include, although not be limited to: - Answering...

  5. Customer Service Assistant

    Liverpool | £250 - 500 per week | From Alpha Innova

    Customer Service Assistant Alpha Innova is a creative outsourced event marketing company focused on delivering exceptional results for our clients. We need 10 Customer Service Assistants to join... our team, represent our clients face to face, providing amazing customer services, sales and promotions! Our company helps promote and sell for big brands. We are dedicated and professional in our customer services, but we love to have fun while we get the job done so you will need to be okay with the fact that we are; - pretty loud - outgoing - competitive - positive Our team environment is what drives our success. We are seeking applicants for Customer Service Assistant roles who are committed to delivering exceptional customer service and maintaining high standards in all that...

  6. Customer Service Apprenticeship

    Skelmersdale | £4 per hour | From Prospect Connect

    Software Helpdesk Apprentice An exciting opportunity has arisen for a Software Helpdesk Apprentice within BrightOffice. Successful candidates will need to be able to demonstrate the following at... a very high level: - Excellent customer service skills - IT skills and ability to pick up technology and systems - Time Management with ability to multitask and prioritise - Understanding of Microsoft products is essential including Internet Explorer and office programs - Be proactive, organised, professional and efficient with approach to support duties, have the ability to apply logic and have excellent communication - Have the ability to capture and record information relating to customer problems in order to escalate to software development team - It is essential to...

  7. Customer Service Representative

    Chester | £17k pa + Pension, Healthcare | From New Line Sales Recruitment Limited

    Customer Service Representative Salary circa £17,000 pa. Location: Living within an hour of the Chester Area Office based role working Mon-Fri, 8:45am to 5:15pm (1-hour lunch break) B2B... customer service support. Working as part of an 8-Man team. Previous Call Centre/Customer Service experience preferable but not essential as full training provided. Salary package is as ... contact for internal/external customers. Required to educate customers in relation to processes and products at all times, with up to date product knowledge Raise any issues in a timely manner to the Team Leader/Manager. Customer Service excellence should be displayed at all times. Check documents and any data entry work and complete all the administration tasks as required. Ensure...

  8. Customer Service Advisor

    Liverpool | £18500 per annum | From Blue Arrow High Street - Harrow

    Are you an Customer Service or Call Centre Advisor looking to work for a market leading FTSE 100 company who are also in the Forbes Top 100 ``The World`s Most Innovative Companies``? Following... customer service and exceed customer expectations wherever possible. On top of an excellent basic salary of £18,000 per annum you will receive some excellent benefits (Subject to Terms ... of our Consultants will be in touch. Keywords: ``Customer Service``, ``call handler``, ``call centre jobs in Liverpool``, ``Financial Services``, Banking, ``customer service Jobs in Liverpool`` ... preference into consideration. In order to be successful you`ll need to have previous Call Handling experience (ideally within a Financial Services/Banking environment, but not essential). You`ll...

  9. Customer Service Agent - Marks & Spencer

    Runcorn | £15385 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... delivering excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing the candidate to update or amend customer orders, process payments, complete customer ... and services. You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. Although full training is provide, previous customer service experience is ... Service calls on behalf of Marks and Spencer at our Preston Brook site. This is a full time role on a 37.5 hour fixed term contract basis which will run until 31st December. Employees work five...

  10. Customer Service Agent - Marks & Spencer

    Runcorn | £10256 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... and professional manner - Maintain and promote the Marks and Spencer brand whilst delivering excellent customer service at all times - Navigate multiple PC based in house systems during a call, allowing ... . - Demonstrate an excellent knowledge of Marks and Spencer products, systems and services. You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. Although full training is provide, previous customer service experience is desirable. The range of work we do means there's lots of opportunity for ambitious people to progress. Great benefits and location...

  11. Customer Service Agent - Marks & Spencer

    Runcorn | £10256 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... effectively and ensure all queries are resolved within a timely and professional manner - Maintain and promote the Marks and Spencer brand whilst delivering excellent customer service at all times ... deliveries, place orders and gather relevant information for customer queries. - Demonstrate an excellent knowledge of Marks and Spencer products, systems and services. You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. Although full training is provide, previous customer service experience is desirable. The range of work we do means there's...

  12. Customer Service Agent - Scottish Power

    Runcorn | £15585 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer..., resilience and a professional customer service approach at all times. You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. We'll give you all ... Service calls on behalf of Scottish Power at our Preston Brook site. The current start date for this role is 5th September. You will need to be available and fully flexible to work a 37.5 hour week within our opening hours. This role is offering £15,585 per annum. About you This role will include managing a high volume of incoming customer queries relating to gas and electric billing...

  13. Customer Service Advisor- Preston Brook

    Runcorn | Neg | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... Service calls on behalf of leading UK clients at our Preston Brook site which can be located just 5 minutes from Junction 11 on the M56. You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. You don't have to have experience, we'll give you all the training you need, and the range of work we do means there's lots of opportunity for ambitious people to progress. You can choose from a variety of fulltime shift patterns on a flexible basis- so you can fit your work around whatever else you've got going on. You'll get 23 days' holiday...

  14. Inbound Customer Service Advisors

    Bootle | £8.77 p hour | From Search Consultancy Ltd

    Customer Service Advisor - Aintree call centre - Starting August 30th 2016 Search Consultancy - Aintree - Contract - £8.77 per house - 40 hours per week (7am to 11pm - 5 days out of 7 Monday... to Sunday) - Fixed term contract until Dec 30th 2016 Are you looking for a Customer Service Advisor role? We are currently recruiting Inbound Customer Service Advisors on a fixed term contract ... people on board people who understand the importance of good conversation and want to join a team who aim to offer the best customer service in the country. Your new role Through engagement with the customer you will take ownership of every customer contact, ensuring they receive excellent customer service, resolving queries in relation to items that the customer has ordered and received. As...

  15. Experienced Customer Service Advisors

    Bootle, Merseyside | £15,652 per year | From Interaction - York

    Looking to start a fast pace career in the ever changing customer service department, look no further, apply now!  Interaction Recruitment are the UK's fastest growing independent recruiter... within one of the leading telephone providers in the UK. Our client is looking to expand in the Merseyside area, to build on an already impressive customer focused team. Our client is looking to develop a team, to give their customers a first class customer service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. The role ... : · Self motivation, bright and bubbly personality · Confident and professional customer service skills · Strong communication and listening skills · Confident team player · Ambitious with...

  16. French Speaking Customer Service Administrator

    Birkenhead | £7.80 pa | From HR GO Liverpool

    Fluent French Speaking Customer Service Advisor Administrator required for a prestigious award winning call centre based in Birkenhead You will be expected to take customer service calls and... respond to email queries regarding baby products Duties will include: - Taking inbound calls regarding products - Handle customer complaints - Provide advice on products and services - Respond to email enquiries - Back office administration - Taking/Processing payments - Identify and escalate priority issues - Document all call information according to standard operating procedures Hours are between 8am-8pm Monday to Sunday 5 days out of 7 40 hours per week ****** Full training will be given for the role ******** 28 days per annum holiday Weekly pay, Dress down...

  17. Junior Customer Services & Retail Assistant

    Liverpool | £250 - 500 per week | From Alpha Innova

    Junior Customer Services & Retail Assistant Full time roles in customer services and retail with leading retail promo company Alpha Innova. Our company helps promote and sell for big brands.... We are dedicated and professional in our customer services, but we love to have fun while we get the job done so an outgoing personalty is important! Our team environment is what drives our success. We are seeking applicants for Customer Service & Retail Assistant roles who are committed to delivering exceptional customer service and maintaining high standards in all that they do. If you're interested in career progression you should know we ONLY promote from within, and as we grow so does our need for team leaders, supervisors, event managers, campaign managers and recruiters so we...

  18. French Speaking Customer Service Advisor

    Birkenhead | £7.80 pa | From HR GO Liverpool

    Inbound Customer Service Advisor required for prestigious new award winning call centre based in Birkenhead You will be expected to take INBOUND CALLS ONLY regarding baby products Duties will... include: - Take calls regarding products - Deal with any customer complaints - Provide advice on products and services - Handle customer enquiries both telephonically and by email - Back office administration - Taking payments - Identify and escalate priority issues - Document all call information according to standard operating procedures Hours are between 8am-8pm Monday to Sunday 5 days out of 7 40 hours per week ****** Full training will be given for the role ******** 28 days per annum holiday Weekly pay, Dress down days on Friday and weekends, subsidised canteen...

  19. Dutch Speaking Customer Service Advisor

    Liverpool | | From THE BUSINESS CONNECTION

    Our client is a pioneer in the field of financial technology and mobile consumer lending. Since 2005, the company has expanded its operations into more than 20 countries across Europe and are always... searching for outstanding employees based in their luxurious offices in Liverpool. As Customer Service Advisor, you will be Supporting customers through the application process & answer any questions on live chat that customers may have, you will be Dutch speaking, fluent in written Dutch and have previous customer service experience. Hours of Work: Monday to Friday between the hours of 8am ... solving * Speed and accuracy * Flexible in terms of availability Keywords: Dutch speaking, customer services, customer service advisor, service advisor, telesales Contact Details: If you would...

  20. Head of Customer Service

    Chester | From £25000K | From Aurora Telecoms

    Head of Customer Service Location: Chester As a brand new market-disruptive provider, Aurora Telecoms is looking for an energetic forward thinking individual to join our team and spear head a.... The rewards are plentiful and come with a highly competitive package, fantastic fast paced working environment and great opportunity to progress. Responsible for all aspects of customer services for a new ... support. Duties and responsibilities - Day to day management of customer service team responsible for: - First line Customer Service - Second line fault response team - Customer ... high level complaints - Responsibility for 4 multi tasked customer service heads - Plan for growth, Interview and recruit new heads where deemed necessary - Ensure effective cover for calls...