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Support jobs in Hermiston

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  1. Support Analyst

    Edinburgh | £20,000 + benefits | From 2iresourcing

    A leading payment and technology provider based in Edinburgh City Centre is currently recruiting a number of help centre support analysts. Working from their modern and vibrant new offices you will... be responsible for the following: *Providing technical support via telephone and escalating calls where necessary *Ensuring all calls are correctly logged and updated in-line with company procedures *Participating in UAT testing trials *Identifying and highlighting call trends *Providing an excellent level of customer service To be successful in this role you will require the following skills and experience: *Strong communication and customer service skills *Qualified to HNC/HND level with a passion for technology *Previous experience of working within hospitality and using an...

  2. Support Analyst

    Edinburgh | £20k pa | From Harvey Nash Consulting (Scotland) Limited

    If you are looking to become affiliated with a people centric technology specialist, offering very clear and specific pathways to progress your career, do get in touch. Harvey Nash's client,... a leading UK-based technology provider, is currently looking for 1st Line Technical Support Analysts to join their expanding team of specialist support professionals. They are a modern software ... be working in a team of specialist support analysts - your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's ... customer service. You will also have a strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent commercial experience perhaps in...

  3. IT Support Engineer

    Edinburgh | £17,000 - £19,000 | From Evolve It Recruitment Ltd

    IT Support Engineers/Analysts, Evolve IT's prestigious Edinburgh based client currently require an experienced and customer focussed 1st/2nd line Support Engineer. Your main role will be to... provide excellent technical support to users including desktop support, server checks, user administration (including new starter setup, systems overview, changes and leavers), resolving issues and supporting a wide range of hardware and software, maintaining PC's, laptops, mobile tablets plus much more. As such your skills in the following will be required; - Prior service desk technical support experience - Windows 7, MS Outlook 2007 - 2013 (using Exchange Server) and database systems in a network environment - Good skills with Microsoft Office 2007, (any knowledge of Office 2013...

  4. Events Support Analyst

    Edinburgh | Neg | From Lorien Resourcing Limited

    Events Support Analyst Edinburgh 6 Months Our Banking client is offering an exciting opportunity for a Events Support Analyst to join their Edinburgh based team for 6 months initial... contract. The successful candidate will have previous banking experience as well as the following skills: * Events Experience * have a good eye for detail * ability to mange multiple projects simultaneously This role is to manage logistics of our engagement events (i.e. town halls, long service events) and support Engagement Manager and wider People Capability team with key activities. This role is necessary to deliver on our engagement priorities for Technology. Should this position be of interest please submit your CV and I will be in contact by telephone as required. ...

  5. Customer Support Application Engineer

    Edinburgh | Neg | From Eden Scott Ltd

    Eden Scott's client is a young Scottish Technology company based in Edinburgh with a current focus on energy management. Due to continued growth and success they are now looking to build... their talented in-house team by adding a Customer Support Engineer. Working within the operations team and closely with the development team the successful candidate will support customers with ... customer installation & operational support * Supporting customers with product related issues from initial set up through to functional operations * Log and track all customer support enquiries and analyse customer feedback looking for recurring trends / problems to feedback to the team * Follow up with customers to ensure a satisfactory service and solution has been provided * Support...

  6. Personal Assistant - Support Worker

    Edinburgh | 17700 | From Entrust People Ltd

    Support Worker/ Personal Assistant Entrust People - Lothian Entrust People are looking to speak with Personal Assistants (Support Workers) required in East Lothian, who are interested in taking..., innovative, person-centred support services Our Client provides person-centred services. This is our strength and makes us truly unique. We assist Children & Adults across a very broad spectrum e.g. ... applicants with a strong commitment to genuine person-centred working. Applications from drivers are welcome. Job Description: - To support Service Users in leading a full and active life at home and in ... Service Users rights to equality, diversity and confidentiality through personal support. - To build positive relationships with colleagues and work as part of a Care Team. - To participate in Staff...

  7. On Call Support Officer

    Edinburgh | Per Hour | From Mears Group

    **Job Description & Person Specification** **** **** **Job Title: ** On Call Support Officer **Hours: ** Flexible/ Part Time/Evenings + Weekends **Location: ** South Gyle,... Edinburgh **Responsible to: ** Branch Manager **** **General** Responsible to the Branch Manager the On Call Support Officer will provide a consistent, timely and high quality Service User and Support Worker assist service which meets the needs of the business. This job description gives an over view of the post, the key responsibilities and the context within which it is offered ... other related Regulations and Standards. Your main duties will include; * Undertake to deal with whatever situation develops, including: covering care as a result of support workers calling in...

  8. Senior IT Applications Support

    Edinburgh | Negotiable + Relocation package is available | From Entrust People Ltd

    A forward thinking and innovative global CRO based near Edinburgh are looking for an Senior IT Applications Support to join their team. This company is a market leader in the provision of product... development services and are offering the opportunity to build on your own skills and knowledge and work with world-class experts. Our client has over 60 facilities in 16 countries and take a passionate approach to improving health in both humans and animals. Job Description: Responsible for management and oversight of essential business support applications within the Global Safety ... applications. Experience: -Proven track record of administering and supporting applications/solutions. -Strong understanding of drug discovery or related life science Industry experience is...

  9. 2nd Line IT Support Engineer

    Edinburgh | £18k - £23k pa | From Recruitment Genius Ltd

    This is an opportunity to join a leading IT support company offering IT solutions at every level. From initial advice on purchases through to system installation and training; a full helpdesk..., with an first class reputation in their market place. They have a role for an exciting opportunity for a further 2nd Line Support Engineer to join their friendly team based in their offices in central Edinburgh. The successful candidate will offer remote and on-site support to clients for their IT systems. Key Responsibilities to include:- - Remote and on-site support to 2nd line level - Clearing the support board and ensuring it is up to date - Liaising with clients and updating them on the progress of their support ticket - Ensuring backups are functional and effective...

  10. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is a dynamic forward thinking organisation in Scotland. They are currently looking for an experienced Support Worker to provide a high quality service to the people they support. ... in working with the Elderly and Older Adults and SVQ Level 3 is highly desirable but not essential. Overview of role: Provide support and training to staff Provide support, advocacy and information to the individuals they support Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable service users to achieve...

  11. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is an innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable...

  12. Support Workers

    Edinburgh | - £14k-£16k | From Jobs In Medical

    Our client is an innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable...

  13. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is an innovative forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in.... SVQ Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping...

  14. Apprentice Microsoft IT Support Analyst

    Edinburgh | £199.88 per week | From QA Ltd (Apprenticeships)

    They are looking for an extremely well organised and incredibly driven individual who is looking to pursue a career in the IT Industry. You will need to be a proactive go getter, with initiative,...-business solutions offers exciting apprenticeship opportunity. Based in Edinburgh City Centre, this technical company likes similar technical minded people. They support a range of clients across Edinburgh in Microsoft based infrastructures. An award winning, Ofsted outstanding apprenticeship from QA - 94% go onto full-time jobs. In this job you will be. - Support of clients and 3rd party ... apprenticeship, which consists of training in small groups and work based assessment covering: Operating systems, Server administration, Customer support, Networking and Security. You will gain City & Guilds...

  15. Support Workers

    Edinburgh | - £14k-£16k | From Jobs In Medical

    Our client is a innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying...

  16. Support Workers

    Edinburgh | neg depending on experience | From Jobs In Medical

    Our client is a innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying...

  17. Support Workers

    Edinburgh | £7.70 per hour | From Jobs In Medical

    Our client is a innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine...

  18. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is a innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying...

  19. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is a innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... come with experience in working with the Elderly and Older Adults and SVQ Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all...