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Support jobs in Hermiston

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  1. Support Analyst

    Edinburgh | £17,000 + bonus + benefits | From 2iresourcing

    A leading payment and technology provider based in Edinburgh City Centre is currently recruiting a number of help centre support analysts. Working from their modern and vibrant new offices you will... be responsible for the following: *Providing technical support via telephone and escalating calls where necessary *Ensuring all calls are correctly logged and updated in-line with company procedures *Participating in UAT testing trials *Identifying and highlighting call trends *Providing an excellent level of customer service To be successful in this role you will require the following skills and experience: *Strong communication and customer service skills *Qualified to HNC/HND level with a passion for technology *Previous experience of working within hospitality and using an...

  2. Windows Support Engineer

    Edinburgh | Negotiable | From Cazden Limited

    Our client is looking for a support engineer to provide Desktop / Windows Server / application support. You will be in a team of 7 providing support for 1100 users on site and remotely. For this... role you will have experience of working with a similar role and have the following skills: * Windows Desktop 8.1 support experience with Server 2010 OR Windows Desktop 7 support experience with Server 2012 * Active Directory * DNS * MS Office * Remote experience If you would like to discuss the role in detail please send an up to date CV and let us know a convenient time to call (out of hours can be arranged). Alternatively you can call Phone number removed for a full confidential brief. ...

  3. Desktop Support Analyst

    Edinburgh | Neg | From Harvey Nash Consulting (Scotland) Limited

    Harvey Nash's Edinburgh based public sector client urgently require a Desktop Support Analysts to assist in providing 2nd line support, commencing at the beginning of August. You will be... resolving IT incidents and problems, offering support and guidance on technical matters and help in providing 2nd line support to over 10,000 users. To be successful, you will have the following skills: * Experience supporting users on Microsoft 2010 and Windows 7/8.1 platform * Experience of Active Directory/MS Exchange 2010, SCCM, Windows Server 2008/2012 * Laptop/Desktop hardware fault diagnosis In addition the above skills, you must have good communication and interpersonal skills. It would also be highly advantageous if you are ITIL qualified and/or have experience in the use...

  4. Desktop Support Analyst

    Edinburgh | £110.00 p day | From Spring Grp(Birmingham)

    *Please advise if you have a Disclosure Scotland, if not then please confirm you are happy to start the process* We are seeking an experienced IT Support Administrator to assist in providing 2nd... line technical support for our customers. The successful candidate will resolve IT incidents and problems, and offer support and guidance on technical matters to enable delivery of their business ... of supporting users on Windows 7/8.1 platform, and Microsoft Office 2010 is essential. The candidates are expected to have the following skills: Essential Skills 1. Expert knowledge of Windows 7/8.1 OS ... , VPN, MS Exchange 2010 administration, SCCM, Windows 7/8.1 troubleshooting, HP WebJet Admin, Supporting Tablet users, Laptop/Desktop Hardware fault diagnosis. 2. Planning, organising...

  5. Network Support Technician

    Livingston | £20k - £25k pa | From Deerfoot I.T. Resources Limited

    Network Support Technician - £20,000 - £25,000 + excellent benefits Retail, Edinburgh A retail leading business based Nr Livingston, Scotland have asked us to assist in the hire of a Network... Support Technician. The Network Support Technician role is situated within the IT Infrastructure team, supporting the Network Manager and reporting to the Infrastructure Manager The network infrastructure comprises ~3000 routers/switches (predominantly Cisco), across ~1000 locations in the UK each of which also has WiFi access points. Job responsibilities will include * Use of Network Monitoring tools to monitor network for signs of anomalies in order to proactively address issues before they become service affecting * Resolve network related issues in order to restore normal...

  6. Network Support Technician

    Livingston | £20k - £25k pa | From Deerfoot I.T. Resources Limited

    Network Support Technician - £20,000 - £25,000 + excellent benefits Retail, Edinburgh Key Skills: Networking, CCNA, Cisco, Routers, Switches A retail leading business based Nr Livingston,... Scotland have asked us to assist in the hire of a Network Support Technician. The Network Support Technician role is situated within the IT Infrastructure team, supporting the Network Manager and reporting to the Infrastructure Manager The network infrastructure comprises ~3000 routers/switches (predominantly Cisco), across ~1000 locations in the UK each of which also has WiFi access points. Job responsibilities will include * Use of Network Monitoring tools to monitor network for signs of anomalies in order to proactively address issues before they become service affecting * Resolve...

  7. Sales Support Associate

    Edinburgh | Competitive | From Dell Corporation Limited

    Sales Support Associate Competitive salary Edinburgh Do you have broad knowledge of the IT security arena? Make the most of your expertise at Dell SecureWorks. We are looking for a Sales... Support Associateto join us in Edinburgh as part of a team that provides solutions to protect customers' data from a wide range of internal and external threats. Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training...

  8. Trainee Application Support Analyst/ Application Support Analyst

    Edinburgh | £22583 - £29k pa + bonus | From Resource Management

    Role: Application Support Analyst/ Trainee Application Support Analyst Salary: £22,583 - £29,000 + benefits Royal London is the largest mutual life, pensions and investment company in the UK,... Application Support Analyst to join the Application Support Team in Edinburgh. This is an excellent opportunity for an individual interested in pursuing a career in IT support. The main purpose ... is to become a first point of contact for users in the Protection sales and support areas to resolve their system issues, as well as ensuring that application and integration points are functioning ... work * Experience of working with business users and technical specialists In addition, experience of IT support and SQL server and Oracle knowledge would be highly desirable. To apply, please...

  9. IT Support Agent

    Edinburgh | bonus & benefits | From Ajilon

    A Leading Financial Services Client are eagerly looking for bright and ambitious Customer Service focused individuals with an interest in developing a career within IT Support. The position will......

  10. Audio Visual Technical Support Engineer

    Edinburgh | £30k pa + Package | From Rise Technical Recruitment Limited

    Audio Visual Technical Support Engineer Edinburgh £30'000 + Pension + Progression + Training Position for an experienced audio visual engineer who wants to come hands off into a... technical support role where you will be a key figure, supporting both the sales and account teams for a global leading AV company. This is an ideal role for an Audio Visual professional with sales or AV/VC systems design experience who wants a technically interesting role for a company that can progress your career long term through training and support. Winners of multiple AV Industry ... initial client enquiry through to order placement. To provide support to account managers and new business sales staff in progressing sales opportunities including development of proposals. This...

  11. IT Support Engineer - Software Business

    Edinburgh | £22,000 - £30,000 | From Agile Resourcing

    Job Title: Support Engineer Location: Edinburgh City Centre Salary: £22,000 - £30,000 About the company: This exciting software business creates software for Inspection and Integrity... looking to hire a Support Engineer to join the business on a full-time basis. The Support Engineer role: This is an ideal opportunity for an enthusiastic and articulated Support Engineer to join a very well-established software business in Edinburgh. In this customer facing role, the Support Engineer will diagnose and resolve a range of telephone and desktop issues for both hardware and software. They will also assist with the provisioning of new hardware, any moves or changes required and will undertake a variety of IT project work. This is a varied and challenging IT support role that...

  12. Project Support Consultant (Digital Services)

    Edinburgh | Market Rates | From IS Recruitment Ltd

    Project Support Consultant (PMO for a Digital Transformation Project - Security Cleared) The Project: Working as Project Officer within a cross-functional team, you will provide administrative... and project management support to a large and nationally important project, providing a flexible, intelligent and pro-active coordination and assurance function, whilst ensuring that work is ... and Experience: - A minimum of 3 years' experience of delivering exceptional project office support for complex and dynamic projects in an enterprise environment - Experience of providing project office support in agile and PRINCE2 and Agile environments - Certifications would be a major bonus (PRINCE2/Agile) - Experience of working in digital services and digital transformation...

  13. On Call Support Officer

    Edinburgh | Per Hour | From Mears Group

    **Job Description & Person Specification** **** **** **Job Title: ** On Call Support Officer **Hours: ** Flexible/ Part Time/Evenings + Weekends **Location: ** South Gyle,... Edinburgh **Responsible to: ** Branch Manager **** **General** Responsible to the Branch Manager the On Call Support Officer will provide a consistent, timely and high quality Service User and Support Worker assist service which meets the needs of the business. This job description gives an over view of the post, the key responsibilities and the context within which it is offered ... other related Regulations and Standards. Your main duties will include; * Undertake to deal with whatever situation develops, including: covering care as a result of support workers calling in...

  14. Support workers

    Edinburgh | - £16k | From Share Scotland

    Support workers/ Relief Support Worker SHARE Scotland is a highly regarded parent-led organization that has been successful in supporting adults with intellectual, physical and sensory... impairments since 1991. Support workers A contributory pension and health insurance scheme is in place We are looking to fill the above vacancies in services where we support adults with significant support needs within their own tenancies. We are looking for those who share our commitment to adults with significant support needs and their right to a say in their future. Share Scotland's person centred approach allows people the freedom and support to actively pursue their chosen lifestyle within their own home and local community. Share’s support offers choices...

  15. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is a dynamic forward thinking organisation in Scotland. They are currently looking for an experienced Support Worker to provide a high quality service to the people they support. ... in working with the Elderly and Older Adults and SVQ Level 3 is highly desirable but not essential. Overview of role: Provide support and training to staff Provide support, advocacy and information to the individuals they support Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable service users to achieve...

  16. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is an innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable...

  17. Support Workers

    Edinburgh | - £14k-£16k | From Jobs In Medical

    Our client is an innovative, forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in... Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping Enable...

  18. Support Workers

    Edinburgh | depending on experience | From Jobs In Medical

    Our client is an innovative forward thinking organisation in Scotland. They are currently looking for experienced Support Workers to provide a high quality service to the people they support in.... SVQ Level 2/3 is highly desirable but not essential. Overview of role: Provide emotional and practical support to service users Help service users meet their personal care needs sensitivity and appropriately to a high standard Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping...

  19. Support Worker

    Edinburgh | £8.50 - £11 per hour + allowances | From Badenoch & Clark - Edinburgh.

    One of our clients is currently seeking the ongoing services of multiple experienced Mental Health Support Workers to cover a busy workload for at least 3 months. Based in the Edinburgh area you... will enter into a challenging role which will involve a wide array of support functions: * Elements of personal care and dispensing medication * Provide support for individuals when in pursuit ... immediately 3. And have mental health support / supporting people experience 2 + years minimum and hold an SVQ Those without the above requirements need NOT apply. An immediate start is available ... an Equal Opportunity Employer and a registered Disability Symbol User. This job was originally posted as www.totaljobs.com/JobSeeking/Support-Worker_job62998170 ...

  20. Senior Firewall Support Engineer

    Edinburgh | Competitive | From Dell Corporation Limited

    Senior Firewall Support Engineer Competitive Salary Edinburgh Do you have broad knowledge of the IT security arena? Make the most of your expertise at Dell SecureWorks. We are looking for a... Senior Firewall Support Engineer to join us in Edinburgh as part of a team that provides solutions to protect customers' data from a wide range of internal and external threats. Dell ... , training and opportunities for you to fulfil your ambitions and potential. Key Responsibilities: The Firewall Support Engineer position is responsible for providing specialized support for industry ... related to Firewall/UTM service delivery. - Raise vendor support tickets when appropriate and manage the vendor support ticket through to resolution. - Gain at least one vendor relevant certification per...