2nd Line Desktop Support (Infrastructure Systems Administrator)
Salary: Up £25,000 - £35,000 depending on experience
Benefits: 9% bonus, 28 days holiday + BH, Group Pension Plan (double... Line Support Engineers to join their team. Due to recent growth, our client has made huge investments into their IT Infrastructure and are now looking for experienced and dynamic Support Engineers. If ... requests to agreed SLA's
Ensure hardware and software is kept within supported levels
Fully document systems including DR procedures, recovery procedures, build procedures, call out logs, decision logs, maintenance procedures and fix knowledge base
Support the strategy and follow industry best practice, where ever possible
Identify and deliver service improvements resulting in savings in time...