Customer Support Team Leader
It's an exciting time to be in the UK water industry. Until recently, most business customers have been unable to choose their water... team as a result.
Working to the Service Assurance Framework, you will deliver, implement, coach and mentor the Customer Support Team, fostering a can-do / will-do attitude and driving them to ... , inspiring aspiration and challenging performance. Ensuring customer service and sales targets are achieved, you will maintain a system to monitor and report performance whilst actively supporting ... skills, giving you the ability to manage projects as well as day-to-day operations. Experience of the utilities market and/or a degree level education is desirable; however, this is not essential.