Change Recruitment Group is currently recruiting for an exciting new Temporary Call Handler position based within Edinburgh city centre. Excellent pay rate of 9.70 per hour on offer!
The role is... starting in the next couple of weeks, so you must therefore be available at short notice.
Involved with both inbound and outbound calls, the role is expected to last until the end of March in the first instance with view to being extended on an ongoing basis from there.
Key Duties include:
Calling employers in order to gain further information
Answering calls professionally, competently and promptly
Updating the systems with required information
Following escalation process
Following up customer calls when required
Key Skills required: