IT Application Consultant About the role
IT Application Consultants are primarily responsible for the support, design, development and implementation of the Oracle Service Cloud (previously... Oracle RightNow) instances deployed throughout the Capita HR Solutions business. In addition, IT Application Consultants will be responsible for supporting legacy applications such as Microsoft Dynamics CRM, Jira, eNate eNable and FileNet; working as part of a team; resolving logged Incidents, Service Requests and Change Requests; ensuring all services are delivered to SLA, and documenting processes and procedures.
About Capita | HR Solutions
Capita HR Solutions is part of Capita plc, the UK's leading provider of business process management and integrated professional support service...