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Customer Service jobs in Bathgate

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  1. Customer service

    Dunfermline | £16k - £16500 pa + plus annual bonus | From Nationwide

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ. Flexible hours available with a salary of £16,000, increasing to £16,500 upon successful completion of probation... period. Excellent benefits including a pension and rewards scheme. We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: - Help to support customers manage their finances - Provide an exceptional level of customer service - Have a passion for delivering great customer service - Be able to demonstrate strong communication skills - Be able to build a strong rapport with customer - Have effective conversations with customers and seek to provide them with a positive outcome Our...

  2. Customer Service Advisor

    Falkirk | £15000 | From HR Consultancy (Scotland) Limited

    HR Consultancy currently have an exciting opportunity to work for a global brand as a customer service advisor. Our client is looking to bring in new talent to the business to deliver a high... standard of customer service to all their customers. In this role, you will have a wide range of responsibilities and a diverse workload. Applicants must be enthusiastic, customer focused and have a good telephone manner. Role: Customer Service Advisor Salary: £15,000 plus benefits Location: Falkirk Hours per week: 38 hours per week Contract: Permanent Main duties: - Dealing with calls from existing customers - Communicating with customers resolving any queries - Setting up service plans and service reviews - Diarising appointments - Scheduling and following up MOT's...

  3. German Customer Services

    Motherwell | £8.89 per hour | From Pertemps (Edinburgh Commercial)

    Pertemps Language Division is currently recruiting for a Customer Services Assistant with fluency in German for our Lanarkshire based client. This is a temporary to permanent position, with a... salary of £18,500 to £20,000 per annum, depending on experience. Hours of work are Monday - Friday, 6.30am - 3.00pm, or 7.30am - 4.00pm. The Customer Services Assistant is responsible for managing the relationship German Trade & Partner customer's on a daily basis. Contact will be via the telephone, taking customer calls and handling them in an appropriate manner. The main responsibilities include: - Taking individual responsibility for a dedicated number of customers within the Team channel - Dealing with customer inquiries in a prompt and professional manner - Dealing with...

  4. Customer Service Advisor

    Grangemouth | 8.1500 | From Manpower

    Manpower UK are recruiting for Customer Service Representatives for our reputable client located within Livingston. These roles are Temporary but our client has permanent opportunities for the right... candidates. As a Customer Service Representative you will provide exceptional customer service within the UK & Ireland Customer Service Department. Being the first point of contact for all customer ... , fax or email whilst aspiring to deliver a world class service. Key Accountabilities * First point of contact for all customer telephone calls * Telephone order processing - the keying of telephone ... - owning and investigating customer generated issues across all products, escalating to the Customer Resolutions team where first touch resolution is not possible * Liaising with the Shared Service...

  5. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Advisors £17,160 - £17,380 Come and work for a growing organisation based in Dunfermline! With free car parking and a pretty setting you would think working from the call centre you... were in the middle of the countryside. With lots of opportunities within the business this is a great place to kick start/continue your customer service career! As a customer service advisor you will be managing inbound calls from customers efficiently dealing with policy queries and assessing the situation and taking appropriate action to resolve to customer satisfaction. By taking ownership ... satisfactory conclusion. Experience we are looking for: Previous experience in a customer focused / service role with strong verbal and written communication skills. You must be able to react fast...

  6. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service AdvisorDunfermlinePermanent £17,160 (plus bonus for call resolution) Would you describe yourself as a technical thinker and love helping customers solve their problems? Do you have... looking for customer support advisors to work for a very well known utilities organisation in Dunfermline. With a great starting salary, the role of the customer support advisor would suit someone from either a customer service, plumbing, technical, mechanical or helpdesk background The role will involve handling inbound calls from existing customers who have an issue with a home appliance and require assistance. You will then build rapport with the customer and understand and identify the customer's problem. You will then be required to talk through various resolutions with the customer...

  7. Customer Service Administrator

    Livingston | 0.0000 | From Search Consultancy

    Are you currently working within a customer focused call centre? Do you enjoy administration and have an excellent eye for detail? Are you looking for a role which is varied and every day is... different? Then this could be the role for you! I am currently recruiting for a Customer Service Administrator working within the energy sector based in Livingston. This is an incredibly varied role encompassing taking calls from customers and contractors, checking the quality of work carried out by analysing pictures sent in and also all administration for the office. We are looking for people with a background in either Customer services or Administration. If it is Administration then their must be demonstrable experience with speaking to customers and dealing with large volumes of calls...

  8. Customer Service Advisor

    Livingston | 0.0000 | From Search Consultancy

    Are you a Customer Service Advisor looking for a new and exciting career in Livingston? Are you looking for a structured working pattern of 37.5 hours, Monday to Friday? Are you looking for 35 days... the needs of customer are fulfilled. You will contribute to a cost effective and customer focused service and will be day to day first point of contact. Additionally, this role will allow you utilise administrative skills including the recording of transactions and providing data for daily, weekly and monthly reports.Are you looking for your next big Customer Service role? Please click "apply" today!If this role is not for you, but are looking for something just as special, then please contact us too! Our expert consultants are based in our Office Services Division in Edinburgh...

  9. Customer Service Advisor

    Dunfermline | 8.2500 | From Adecco Group Solutions

    We are currently looking for Customer Service Consultant to work within a busy environment based in Dunfermline . The role is a temporary contract with the potential to move to a permanent contract... 9am - 5pm. We are looking for customer focused people , so if you are passionate and like to talk to people - this could be the role for you. Training will be given. Start date: ASAP Role description To deal with individual customer's accounts, inbound telephone enquiries and requests in an effective manner which satisfies the customer, supports the achievement of business goals and is in line with all procedures and standards. The successful candidate will have: * Excellent PC and verbal communication skills * A good understanding of Customer Service and attention to detail. * Be able to...

  10. German Speaking Customer Service Agent

    Dunfermline | 19000.0000 | From Reed

    German Speaking Customer Service Agent £19,000Permanent Vacancy Based in Dunfermline One of my clients based in Dunfermline is currently looking to recruit a German and English speaking customer... service agent on a permanent basis. This role has varying shift patterns with a good salary, benefits and commission. Duties involved in this role will include:-• Handling inbound Sales and Customer Care enquiries• Deliver excellent service and maximise revenue opportunities• Work to KPI’s• Use all methods of communication, such as e-mail and live chat to ensure customers receive exceptional serviceIn order to be considered for this role, candidates must have the following:-• Fluent in both German and English• Be flexible and able to support the needs of the business.• Confidence using all...

  11. Dutch Speaking Customer Service Agent

    Dunfermline | 19000.0000 | From Reed

    Dutch Speaking Customer Service Agent £19,000Permanent Vacancy Based in Dunfermline One of my clients based in Dunfermline is currently looking to recruit a Dutch and English speaking customer... service agent on a permanent basis. This role has varying shift patterns with a good salary, benefits and commission. Duties involved in this role will include:-• Handling inbound Sales and Customer Care enquiries• Deliver excellent service and maximise revenue opportunities• Work to KPI’s• Use all methods of communication, such as e-mail and live chat to ensure customers receive exceptional serviceIn order to be considered for this role, candidates must have the following:-• Fluent in both Dutch and English • Be flexible and able to support the needs of the business.• Confidence using all...

  12. German Customer Service Advisor

    Motherwell | 18500.0000 | From Search Consultancy

    Are you fluent in German with excellent communication skills?Are you passionate about delivering a high standard of service?Search Consultancy are currently recruiting for German speaking Customer... Service advisors for our client based in Motherwell. This is an excellent opportunity on a temporary to permanent basis which offers great working hours of Monday to Friday from 7am till 4pm.As a Customer service advisor you will be:* Handling inbound calls in a timely and professional manner but also managing customer communication through email* Resolving complaints by taking full ownership and ensuring the best resolution for the customers* Following up customers orders and updating customers as required* Updating all customers information on the inhouse systemThe ideal candidate for...

  13. Inbound Customer Service Advisor - Dunfermline

    Dunfermline | 9.2800 | From Cordant Contact Centre

    Our client, a large and successful banking group are looking to recruit a number of agents to work on their Customer Service Team based in Dunfermline. This is a fantastic opportunity for candidates... who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay. Due to the great training ... a Customer Service Advisor role. Pay Rate: ****£9.28 per hour**** Purpose of the role: To be the first point of contact for customers Providing an excellent level of customer service to meet the needs ... and objectives. * Promote alternative delivery channels such as Internet Banking and IVR ensuring that all customers are aware and have full access to the company's complete range of service delivery channels...

  14. Customer Service Team Leader

    Stoneywood | 22000.0000 | From Work Matters Ltd

    Our client is a national plc established for over 120 years. They are the UKs leading manufacturer of concrete landscaping products to both the commercial and domestic markets. They are looking to... recruit an experienced Customer Service Team Leader based in Falkirk to assist in the development of the divisional and regional visions and goals and cascade these through to the team. As Team Leader you will manage, support and develop a team of Customer Service Advisors in placing orders correctly first time to deliver excellent and professional Customer Service to internal and external ... and Safety guidelines.Assist the Customer Service Manager in team meetings / department team meetings. Applicants should possess real passion for excellent Customer Service and will have substantial...

  15. Customer Service Team Leader

    Stoneywood | 0.0000 | From Webhelp UK

    We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Service Team Leaders in our Falkirk Contact Centre. Are you a born leader who is driven to deliver market... leading customer service? Do you want to lead a new team to launch a new Sky product? You will be rewarded with a salary of up to £28,000 depending on experience, with the ability to increase your ... of service advisors to deliver great customer service through taking ownership · Engage, motivate and inspire a team to always give their very best and work as one team · Lead your team to understand ... of the UK's fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with Sky, we're looking to bring people on board...

  16. Customer Service, Inbound, Agent, Advisor

    Dunfermline | 8.2500 | From Adecco Group Solutions

    Our Client is one of the largest savings providers in the UK, as well as a top-three provider of mortgages in the UK. They are a provider of current accounts, credit cards and personal loans.... and standards.The successful candidate will have: *Excellent PC and verbal communication skills *A good understanding of Customer Service and attention to detail. *Be able to make and explain decisions clearly ... Located in Dunfermline our client offers mortgage consultation, banking and savings customers as well as housing a busy administration processing centre, so the atmosphere is lively and engaging.Our Client values the individual and strives to deliver an appropriate work-life balance because a motivated and happy person can add untold value to their customers and colleagues..We are looking for...

  17. Customer Service Administrator

    Motherwell | 0.0000 | From Search Consultancy

    Are you looking for a Customer Service Administration role away from the hussle of the City Centre? Are you based near Eurocentraland would like to park right at your work? We might have the perfect... role for you! Our client are looking for a Customer Service Administrator to join their very busy and exciting Customer Service team on a temporary basis. This role will be different on a daily basis but some of the main duties will be: Answering incoming query callsBeing responsible for a main email in-box and dealing with high volumes of enquiresHandling all associated administration for the customer services team This role would be perfect for someone who has a steady customer service background and is looking for a new exciting challenge. If you are interested can you call Lisa Dunn on...

  18. Full time evenings - Customer Service Advisor - Dunfermline

    Dunfermline | 9.2800 | From Cordant People

    Our client, a large and successful banking group are looking to recruit a number of agents to work on their Customer Service Team based in Dunfermline. This is a fantastic opportunity for candidates... who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay. Due to the great training ... a Customer Service Advisor role. Pay Rate: ****£9.28 per hour- paid weekly**** Purpose of the role: To be the first point of contact for customers Providing an excellent level of customer service to meet ... and objectives. • Promote alternative delivery channels such as Internet Banking and IVR ensuring that all customers are aware and have full access to the company’s complete range of service delivery...

  19. Internal Sales & Customer Service Manager

    Stoneywood | 38000.0000 | From Escape Recruitment Services Ltd

    Internal Sales & Customer Service Manager Based: Falkirk Salary: Dependent upon experience My Client is a leading Manufacturing and Production Company based in the central belt of Scotland.... On-going growth and product development has led to the creation of this new role; which focusses on ensuring that customer needs are being met in full and that opportunities to upsell are capitalised upon. Responsibilities include: Manage a small team, in an internal customer service and sales environmentFoster a customer centric sales culture to enhance service offeringsManage end to end sales order process with your team being the customers representative on-siteProviding positive leadership to the team, customers and the business as a whole To be considered for this position your...

  20. Customer Service Administrator - Immediate Start!

    Motherwell | 0.0000 | From Search Consultancy

    Are you looking for a Customer Service Administration role away from the hussle of the City Centre? Are you based near Eurocentraland would like to park right at your work? We might have the perfect... role for you! Our client are looking for a Customer Service Administrator to join their very busy and exciting Customer Service team on a temporary basis. This role will be different on a daily basis but some of the main duties will be: Answering incoming query callsBeing responsible for a main email in-box and dealing with high volumes of enquiresHandling all associated administration for the customer services team This role would be perfect for someone who has a steady customer service background and is looking for a new exciting challenge. If you think this sounds like the prefect role...