Huntswood is a specialist resourcing and consultancy firm working in the areas of governance, compliance and complaints. We provide resource to help companies solve their regulatory issues, and..., based in Edinburgh, Livingston, Rosyth and Glasgow and surrounding areas.
What will I be doing?
Working on behalf of our financial services client, you will be responsible for investigating customer complaints relating to various financial products or charges, calculating repayment amounts and sending out final response letters.
- Investigating the complaint
- Contacting customers to discuss ... Office skills, particularly MS Word
- Strong verbal and written communication skills.
- Previous administration experience - preferably in financial services
- Ability to pick up new systems...