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Customer Service jobs in Bathgate

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  1. CUSTOMER SERVICE ADVISOR

    Cumbernauld | 17998.0000 | From SSE

    CUSTOMER SERVICE ADVISOR PART TIME CUMBERNAULD SALARY £17,998 (pro rata) HOURS- 9.30am -2.30 pm, Monday- Friday. Alternate Saturdays 10am-2pm. Would you like to work with a friendly team in your... local area? If you love helping customers, take pride in your work and know that a smile goes a long way when solving problems then you could be just what we are looking for. You can expect no two days to be the same when you work in one of SSE's Customer Service Centres. As the UK's second largest energy company, our advisors help thousands of customers each week, covering a wide range of enquiries to do with their domestic energy accounts and our aim in every single interaction is to always deliver excellence. Our current Customer Service teams come from a variety of backgrounds, with...

  2. CUSTOMER SERVICE ADVISOR

    Cumbernauld | 17998.0000 | From SSE

    CUSTOMER SERVICE ADVISOR FULL TIME CUMBERNAULD SALARY £17,998 Hours- Shifts between the hours of 7.45am - 10pm Monday - Friday and alternate Saturday shifts 8am- 2pm. Would you like to work with... a friendly team in your local area? If you love helping customers, take pride in your work and know that a smile goes a long way when solving problems then you could be just what we are looking for. You can expect no two days to be the same when you work in one of SSE's Customer Service Centres. As the UK's second largest energy company, our advisors help thousands of customers each week, covering a wide range of enquiries to do with their domestic energy accounts and our aim in every single interaction is to always deliver excellence. Our current Customer Service teams come from a variety...

  3. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Advisors£17,160 - £17,380Come and work for a growing organisation based in Dunfermline! With free car parking and a pretty setting you would think working from the call centre you... were in the middle of the countryside. With lots of opportunities within the business this is a great place to kick start/continue your customer service career!As a customer service advisor you will be managing inbound calls from customers efficiently dealing with policy queries and assessing the situation and taking appropriate action to resolve to customer satisfaction. By taking ownership ... satisfactory conclusion.Experience we are looking for:Previous experience in a customer focused / service role with strong verbal and written communication skills. You must be able to react fast and have...

  4. Customer Service Executive

    Falkirk | 15000.0000 | From Uniting Ambition

    Are you passionate about providing the best Customer Service possible? Is Customer retention important to you? My client is looking for Customer Contact Executives to join their growing contact... centre. What are the qualities we looking for? Customer focused.Self-motivated.Resilient.Target driven.The ability to retain existing customers.Able to objection handle.Confident with outbound calling.Conversational & able to build rapport with customers.Effectively sell the features and benefits of the company’s products & services.The ability to build & maintain fantastic customer ... the customer contact cycle.Upselling & cross selling add-ons.Providing first class customer service.Representing company brand effectively. Why do I want to work here? Established brand.A company...

  5. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Do you strive to deliver excellent Customer Service and have a passion for Sales? Do you want to come and work for a business who truly value their employees and offer amazing company benefits? Do... Camping holidays across Europe you will be handling inbound Sales and Customer Care enquiries. It will be your responsibility to deliver excellent service and maximise revenue opportunities working to KPI's. In addition, you will also use other methods of communication, such as e-mail and live chat to ensure customers receive exceptional service. There will also be an expectation for you to be ... of 8am - 6pm Sat/Sun, 13.5 hours per week. This role is initially a 6 month temporary opportunity with the hope for permanency further down the line. This role offers a great opportunity for customer...

  6. Customer Service / Sales Assistant

    Livingston | 17000.0000 | From Penmex

    Customer Service / Sales Assistant No Experience Necessary! New Openings for 2017 Award winning outsourced sales and marketing specialists, Penmex is undergoing expansion ahead of the New Year, and... we have have openings for customer service / sales assistants. No customer service or events sales experience is necessary, however applicants must be confident and comfortable speaking to people ... and the setting of expectations before then travelling to an event, business or customers home. The evening will consist of data configuration / reporting and reconciling. As a customer service / sales ... protectionCustomer acquisitionEvents coordinationObjection handlingSales As a customer service / sales assistant you will be the face of our clients and the first point of contact for customer. It will...

  7. Part-Time Customer Service Advisor

    Dunfermline | 0.0000 | From SKY

    £13,750 pro rata'd with c.Typical Earnings £4K + Free Sky+HD, phone & broadband and unique Sky benefits Shift 1: Mon-Fri 1600-2300 with a 1 in 4 Saturday, Tuesdays off (35hrs/wk) Shift 2: Mon-Fri... 1700-2300 with a 1 in 4 Saturday, Tuesdays off (30hrs/wk) Shift 3: Mon-Fri 1800-2300 with a 1 in 4 Saturday, Tuesdays off (25hrs/wk) Are you a natural with customers? If exceptional service is second nature to you then make the most of your talents as a Sky Customer Service Advisor. As well as a fantastic range of benefits, including free Sky+ HD and private healthcare, you'll be working with a lively team who'll help you build your career at Sky. At Sky, making each and every one of our customers feel special has allowed us to deliver brilliant TV, broadband and telephony products to...

  8. Customer Service Technical Co-Ordinator

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Technical Co-OrdinatorDunfermlineFull-time Salary: £17,000.00 + bonus - OTE £23,000Are you an experienced customer focused advisor and looking for a new challenge and an exciting... & ResponsibilitiesYou will be the front line technical telephone contact for the sales team and customers, taking and processing sales orders and monitoring through to delivery.You will develop and maintain a closer relationship with customers by way of regular planned telephone contact and by offering a variety of sales and service support.You Manage customers debt levels and deal with credit ... completion of the service call records.You will manage the out of hour's telephone helpline, including dealing with emailed customer issues.You will also manage warranty return parts process through to...

  9. Customer Service Officer

    Falkirk | 7.4400 | From Adecco

    We are currently looking for Part Time Photo Centre Retail Sales Assistants to work within our Client stores. This position offers an attractive pay rate and will be on a permanent basis for the... lieu and at time and a half ), Pension ( auto enrol Feb 18 ), 10% staff product discount. Excellent Customer Service (essential) Retail ExperiencePhotography interestFlexibility - working hours ... a core value.Ensure all products are produced to a high standard with care and attention to the detail.Help maximise sales and customer satisfaction by stock replenishment ensuring all products and services are available. Ensure customers are aware of promotions. To apply for this exciting position please call our team on freephone or apply online and one of our experienced consultants will be in...

  10. Customer Services Administrators

    Livingston | 9.6600 | From Lloyds Banking Group

    Lloyds Banking Group are a leader of collaboration and put team work at the centre of their entire organisation in order to reinforce innovation and help make a real difference to the lives of their... customers. To support this we are looking for a highly motivated individual to manage a pipeline of Payment Protection Insurance complaints, working as part of a friendly, professional team. You will take ownership of the complete process from end-to-end: Confirming initial receipt of letters, using your problem-solving and customer care skills to resolve problems and authorising compensation ... Responsibilities: Maintain regular telephone contact with customers and update them on the progress of their applicationEnsure all legislative regulatory requirements are adhered to by ensuring compliance with...

  11. Customer Service

    Dunfermline | - £16k-£16k | From Nationwide Building Society

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ. Flexible hours available with a salary of £16,000, increasing to £16,500 upon successful completion of probation... period. Excellent benefits including a pension and rewards scheme. To apply please click the link below We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: Help to support customers manage their finances Provide an exceptional level of customer service Have a passion for delivering great customer service Be able to demonstrate strong communication skills Be able to build a strong rapport with customer Have effective conversations with customers and seek to provide them with...

  12. Graduate Customer Service Coordinator

    Inverkeithing | £18000.00 - £20000.00 per annum | From Hays

    Permanent Graduate Customer Co-ordinator in Dunfermline, £18,000 pa Plus Excellent Progression Opportunities Your new company An exciting forward thinking well known business based in... Dunfermline are looking for a Graduate to join there company as a Customer Service Co-ordinator Your new role The Customer Service Co-ordinator is responsible for the day to day management of administration relating to customer issues. This includes but is not limited too: Monitor the Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log ... , planning and customer service skills. What you'll get in return You will work for an exciting company that offers excellent career progression, regular salary reviews, pension...

  13. Customer Service Executive

    Falkirk | £15k per year | From Uniting Ambition

    Are you passionate about providing the best Customer Service possible? Is Customer retention important to you? My client is looking for Customer Contact Executives to join their growing.... Confident with outbound calling. Conversational & able to build rapport with customers. Effectively sell the features and benefits of the company’s products & services. The ability to build & maintain fantastic customer relationships. What will I be doing? Keeping in touch with existing customers. Talking to them about products & services. Building lasting relationships to ensure repeat business. Setting appointments. Managing the customer contact cycle. Upselling & cross selling add-ons. Providing first class customer service. Representing company brand effectively...

  14. Senior Customer Service Representative

    Livingston | £8.15/hour | From CV-Library

    Manpower are recruiting a Senior Customer Service Representatives for our client, based in Livingston. As a Senior Customer Service Representative, your main responsibilities will be to: *... Service Representative's to guide them in support of our customers. * Provide product training, using your knowledge to train your colleagues on products, processes and procedures. * Maintain business ... Process telephone orders, ensuring all security standards are maintained. * Liaise with all relevant departments to resolve order queries and issues. * Own and investigate all customer generated issues across all products, ensuring that the customer is continually updated at all stages. * Process email and fax orders. * Signpost all email and fax traffic that arrives within the department to...

  15. German Customer Service Advisor

    Motherwell | £9.14/hour | From CV-Library

    Pertemps Language Division is currently recruiting for a Customer Services Assistant with fluency in German for our Lanarkshire based client. This a temp to perm position, and salary for this... with German customers on a daily basis. Main contact will be via the telephone, taking customer calls and handling them in an appropriate manner. The main responsibilities include: Taking individual responsibility for a dedicated number of customers Responding promptly to all inquiries and requests Ensuring the customer receives a high level of service at all times Handling and resolving customer complaints Following up customer orders Liaising with internal departments Recording accurate details of all actions taken Following up on all customer communications Escalating any...

  16. German Customer Service Assistant

    Motherwell | £8.77/hour | From CV-Library

    Pertemps Language Division is currently recruiting for a Customer Services Assistant for our Lanarkshire based client. For this role candidates must be native German, or German will be their mother... tongue. The salary for this position will be in the region of £18250 per annum. Hours of work are Monday - Friday, 7.30am - 4.00pm. The Customer Services Assistant will assist in processing information for returns, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. The main responsibilities include: - Dealing with customer returns request by phone, email and fax - Some back office duties, for example issuing credit notes - Dealing with internal and external customers - Handling all queries - Liaising with the warehouse regarding...

  17. Customer Service Executive

    Falkirk, Scotland | £15000/annum | From CV-Library

    Are you passionate about providing the best Customer Service possible? Is Customer retention important to you? My client is looking for Customer Contact Executives to join their growing... handle. * Confident with outbound calling. * Conversational & able to build rapport with customers. * Effectively sell the features and benefits of the company’s products & services. * The ability to build & maintain fantastic customer relationships. What will I be doing? * Keeping in touch with existing customers. * Talking to them about products & services. * Building lasting relationships to ensure repeat business. * Setting appointments. * Managing the customer contact cycle. * Upselling & cross selling add-ons. * Providing first class customer service. * Representing...

  18. Customer Service Assistant - Spanish/Italian

    Motherwell | £9.14/hour | From CV-Library

    Manpower UK are recruiting on behalf of our reputable client located near Motherwell for a Spanish/Italian speaking Customer Service Assistant. Initially this is an ongoing temporary role,... by phone but also by e-mail and fax and taking ownership to ensure the customer receives a high level of service at all times. * To handle and resolve customer complaints timely and in ... * Attention to detail and accuracy * Team minded * Self motivated Experience Knowledge of Customer Service principles and practices Fluent in English and Spanish/Italian Interested? Please ... responsible for managing the relationship with T&P channel customer's on a day to day basis. Primary contact will be via the telephone, taking customer calls and handling them in an appropriate manner...

  19. Full-time Customer Service Advisor

    Livingston | £7.22 per hour | From Uber Recruit

    Our client is a progressive and rapidly expanding organisation who has an exciting permanent opportunity for an experienced Customer Service Advisor to join their dynamic team in West Lothian. ... during busy periods). Working within their enthusiastic, fast paced Customer Service Department you will be responsible for: Responding to incoming calls relating to various customer enquires ... and checking information using internal software systems. Essential skills and attributes: Previous inbound customer service/call centre/reception experience is essential. Enthusiastic and professional with a passion for great customer service. Be able to work well on your own initiative and effectively communicate as part of a team. Have a confident and dedicated...

  20. Dutch Speaking Customer Service Assistant

    Livingston | £8.89 - £9.50/hour DOE | From CV-Library

    Manpower UK are recruiting on behalf of our reputable client located near Motherwell for a Dutch Speaking Customer Service Assistant. Initially this is an ongoing temporary vacancy which may... become permanent for the right candidate. Hours are (Apply online only) hrs or (Apply online only) hrs Monday to Friday. Description / Responsibilities of Position: The Customer Service ... inquiries and requests primarily by phone but also by e-mail and fax and taking ownership to ensure the customer receives a high level of service at all times. *To handle and resolve customer complaints ... education degree or equivalent *Knowledge of Customer Service principles and practices *Fluent in Dutch. Interested? Please forward you CV in the first instance ...