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Call Centre jobs in Bathgate

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  1. Inbound Customer Service Advisor - Cumbernauld call centre

    Cumbernauld | £7.61/hour | From CV-Library

    Would you love an opportunity to work within a growing Global company? Do you thrive on delivering outstanding customer solutions? Does a flexible shift pattern sound appealing?? Immediate... involve: * Dealing with inbound calls from customers on behalf of a great brand * Taking ownership of calls and resolving any issues * Providing first class customer service, aiming to resolve on the first call * Inputting information on to in-house database * Working as part of a team The ideal candidate will: * Have previous experience in a customer facing role either face to face or ... . You must be flexible to work between the hours of 7am and 11pm (Various shift patterns available) Please submit your CV to apply or call Sinead Quinn on (Apply online only) for an immediate...

  2. French Customer Management Representative

    Dunfermline | Highly Competitive Package | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for... multi-task and redirect efforts quickly while maintaining attention to detail Desired: - Prior customer service or call centre experience - Prior experience handling confidential or sensitive ... criteria for delivering Contact Centre services - Applying critical thinking skills and active listening skills to effectively diagnose callers' needs and to determine key details to document in ... and timeliness of the service delivery - Maintaining and updates as needed the Contact Centre knowledge base and FAQs - Receiving Quality Assurance (QA) and Team Lead feedback and demonstrates...

  3. Portuguese Customer Management Representative

    Dunfermline | Highly Competitive Package | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for... - Able to multi-task and redirect efforts quickly while maintaining attention to detail Desired: - Prior customer service or call centre experience - Prior experience handling confidential or ... and performance criteria for delivering Contact Centre services - Applying critical thinking skills and active listening skills to effectively diagnose callers' needs and to determine key details to ... the cost, quality and timeliness of the service delivery - Maintaining and updates as needed the Contact Centre knowledge base and FAQs - Receiving Quality Assurance (QA) and Team Lead feedback...

  4. Spanish Customer Management Representative

    Dunfermline | Highly Competitive Package | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for... - Able to multi-task and redirect efforts quickly while maintaining attention to detail Desired: - Prior customer service or call centre experience - Prior experience handling confidential or ... and performance criteria for delivering Contact Centre services - Applying critical thinking skills and active listening skills to effectively diagnose callers' needs and to determine key details to document ... , quality and timeliness of the service delivery - Maintaining and updates as needed the Contact Centre knowledge base and FAQs - Receiving Quality Assurance (QA) and Team Lead feedback...

  5. Norwegian Customer Management Representative

    Dunfermline | Highly Competitive Package | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for... - Able to multi-task and redirect efforts quickly while maintaining attention to detail Desired: - Prior customer service or call centre experience - Prior experience handling confidential or ... and performance criteria for delivering Contact Centre services - Applying critical thinking skills and active listening skills to effectively diagnose callers' needs and to determine key details to ... the cost, quality and timeliness of the service delivery - Maintaining and updates as needed the Contact Centre knowledge base and FAQs - Receiving Quality Assurance (QA) and Team Lead feedback...

  6. Service Desk Co-ordinator

    Livingston | £18k - £20k pa | From eResponse Recruitment

    Job title: Service Desk Coordinator Location: Livingston, Scotland Salary: £18,000 - £20,000 Hours: 8.30am-5pm, Monday - Friday An excellent opportunity has arisen to work within a forward... local to you every year!! Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!! We are always searching for the best ... : *Assist with incoming maintenance calls & deal with enquiries and product faults *Review client works requests & allocate works to both internal engineers and external service providers *Schedule...

  7. .NET Developer

    Livingston | Benefits | From Search Consultancy

    .NET/MVC/C#/Software Developer My client are a leader in financial software and are looking to grow their development team based at their development centre in the central belt in Scotland. ... someone who is please do not hesitate and give me a call as soon as possible on the number attached. .NET/MVC/C#/Software Developer This job was originally posted as www.totaljobs.com...

  8. Test Analyst - UAT and Manual testing - Livingston - Contract

    Livingston | £180 - £230 per day | From Cathcart Associates

    Test Analyst - UAT and Manual testing - Livingston - Contract Test Analyst, UAT, user acceptance testing, Manual testing, systems testing, Quality Centre, SQL, Windows system testing Test... time, please apply and call Lewis Black on 0131 510 1500. This job was originally posted as www.totaljobs.com/JobSeeking/Test-Analyst---UAT-and-Manual-testing---Livingston...

  9. Telephone Banking Consultants

    Dunfermline, Fife, Scotland | £8.24/hour | From CV-Library

    We are looking for some experienced customer service agents to join a growing department, within the banking industry. If you enjoy a customer service environment then this is the role for... you! Desired Skills - Excellent customer telephone experience - Excellent written and verbal communication skills - PC Literate - Positive attitude - Self motivated to achieve high standards - A desire to learn and adaptable to changes Duties This role involves receiving inbound calls in a busy call centre, taking messages, transferring calls to the different departments, following data protection and financial services guidelines and identifying key areas which can help the customer get more out of the products and services on offer. Hours & the Working Week ...

  10. Customer Contact Consultants - Dunfermilne

    Dunfermline, Fife, Scotland | £8.24/hour | From CV-Library

    We are looking for some experienced customer service agents to join a growing department, within the banking industry. If you enjoy a customer service environment then this is the role for... you! Desired Skills - Excellent customer telephone experience - Excellent written and verbal communication skills - PC Literate - Positive attitude - Self motivated to achieve high standards - A desire to learn and adaptable to changes Duties This role involves receiving inbound calls in a busy call centre, taking messages, transferring calls to the different departments, following data protection and financial services guidelines and identifying key areas which can help the customer get more out of the products and services on offer ...

  11. Telesales Executive

    Falkirk | + Bonus potential (part time - 25 hours) | From Pertemps (Scotland) Ltd

    Due to continued growth our client in the centre of Falkirk is looking for ambitious, polished and proven Telesales Executives for appointment/new business generation. The successful candidate... - Cross sell and spot new opportunities to improve margin and revenue performance - Updating and inputting new data on to CRM System - Following up calls with emails as standard for non ... potential, reduced working week and the opportunity to work with a growing organisation who are well respected in their field. To apply please send your CV asap to ******************************* or call...

  12. Data Management & Information Analyst - HR

    Dunfermline | Competitive Package | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for... cause, and helping others understand the data - Quality assurance focus in background and a focus on continuous improvement - Experience in a service centre environment - Global experience ... financial reward and benefits. To Apply: Please send your CV quoting reference HR2110 to or call ************* to speak with Jason. ...

  13. SAP Data Management

    Dunfermline | benefits | From FPSG (Glasgow)

    FPSG's exclusive client is a global leader in the oil and gas industry. With the opening of their new global shared service centre in Dunfermline, they have fresh career opportunities for..., identifying trends and root cause, and helping others understand the data * Quality assurance focus in background and a focus on continuous improvement * Experience in a service centre environment ... a highly competitive financial reward and benefits. To Apply: Please send your CV quoting reference HR2110 to or call ************* to speak with Jane ...