Our client, based in North Lanarkshire, require a temporary contact centre operator for approximately 3 months. The successful candidate will provide a customer focused first point of contact and... WITHIN THE LAST 12 MONTHS**
- To process calls and enquiries received at the Contact Centre efficiently, paying particular attention to the detail and nature of the calls.
- To ensure the accurate and complete recording of information.
- To pass enquiries / complaints made to the Contact Centre to the appropriate person / team for action, quickly ... proven experience working in a call centre environment and be customer-focused reactive team players, comfortable working on multi systems.
Shifts will be rostered between the hours of 8am - 7pm, Monday...