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Call Centre jobs in Bathgate

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  1. Call Centre Operations Manager

    Falkirk | 35000.0000 | From Webhelp UK

    Operation Manager- Falkirk We're currently hiring for Sky, Europe's leading entertainment company and are recruiting Operations Managers to join us within our busy and vibrant Falkirk Contact... Centre. You will be rewarded with a salary of £35,000-£45,000 depending on experience, with the ability to increase your earnings based on performance. Also, you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us. Who are we?As one of the UK's fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We're always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join...

  2. Call Centre Quality Manager

    Falkirk | 30000.0000 | From Webhelp UK

    Quality Manager- Falkirk Is your next job a Quality Manager for a multinational Company? We're currently working in partnership with Sky, Europe's leading entertainment company and are recruiting... Quality Managers to join us within our busy and vibrant Falkirk Contact Centre. You will be rewarded with a salary of £30,000 plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us. Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We're always looking to bring people on board who understand the importance of leading by example, putting the customer first, and who want to join the team to deliver...

  3. Call Centre Quality Manager

    Falkirk | £30000.0 per annum + £30,000 plus benefits | From Webhelp UK

    Quality Manager- Falkirk Is your next job a Quality Manager for a multinational Company? We're currently working in partnership with Sky, Europe's leading entertainment company and are... recruiting Quality Managers to join us within our busy and vibrant Falkirk Contact Centre. You will be rewarded with a salary of £30,000 plus you will be entitled to other additional excellent benefits including Free Sky TV, so there really couldn't be a better time to join us. Your New Company As one of the UKs fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications. We're always looking to bring people on board who understand the importance of leading by example, putting the customer first, and who want to join...

  4. Contact Centre Executive

    Falkirk | 15000.0000 | From Uniting Ambition

    Are you passionate about providing the best Customer Service possible? Is Customer retention important to you? My client is looking for Customer Contact Executives to join their growing contact... centre. What are the qualities we looking for? Customer focused.Self-motivated.Resilient.Target driven.The ability to retain existing customers.Able to objection handle.Confident with outbound calling.Conversational & able to build rapport with customers.Effectively sell the features and benefits of the company’s products & services.The ability to build & maintain fantastic customer relationships. What will I be doing? Keeping in touch with existing customers.Talking to them about products & services.Building lasting relationships to ensure repeat business.Setting appointments.Managing...

  5. Contact Centre Executive

    Falkirk, Scotland | £15000/annum + Bonus | From CV-Library

    Are you passionate about providing the best Customer Service possible? Is Customer retention important to you? My client is looking for Customer Contact Executives to join their growing... contact centre. What are the qualities we looking for? * Customer focused. * Self-motivated. * Resilient. * Target driven. * The ability to retain existing customers. * Able to objection handle. * Confident with outbound calling. * Conversational & able to build rapport with customers. * Effectively sell the features and benefits of the company’s products & services. * The ability to build & maintain fantastic customer relationships. What will I be doing? * Keeping in touch with existing customers. * Talking to them about products & services. * Building lasting...

  6. Automotive Customer Contact Centre Executive

    Falkirk | £15000 - £20000/annum | From CV-Library

    Automotive, Motor Trade Job: Customer Contact Executive Required in Falkirk. Salary: Up to £15,000 Basic, OTE £20,000 per annum Term: Full Time, Permanent Motor Trade Jobs / Automotive... Vacancies: Customer Contact Centre Executive For Automotive Dealer Group In Falkirk - Motor Trade Jobs Scotland Customer Contact Centre Executive For Automotive Dealer Group Our client an Automotive Main Dealer group require a customer contact executive in the Falkirk area. Duties will include contacting customers who will have been contacted previously via post with service and MOT reminders for their vehicles. General administrative duties will also be included in this role. Hours of work will be Monday - Friday from 11am to 7pm with Saturdays on a rota from 10am to 1pm...

  7. Customer Experience Leader Part Time – Contact Centre

    Livingston | | From CV-Library

    Customer Experience Leader Part Time - Contact Centre Livingston £competitive + market leading benefits package Part Time - 25 hours per week Sky is Europe's leading entertainment... advisors at our contact centres, retail advisors or engineers out on the road, we never forget how important it is to deliver for our customers. That's why our people are critical to our success and we ... of other benefits to help you make valuable tax and national insurance savings too. Your key responsibilities: As a member of the Livingston Contact Centre team, you'll help engage, motivate ... flourish in a driven environment and demonstrating Sky's behaviours everyday on every call. And, just as importantly, you'll pride yourself on delivering what you've promised - enjoying the sense...

  8. Customer Service Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Customer Service Advisors£17,160 - £17,380Come and work for a growing organisation based in Dunfermline! With free car parking and a pretty setting you would think working from the call centre you... problem solving and objection handling abilities to solve customer issues.Ideally you will come from a call centre or retail background and must have flexibility to work 40 hours per week, shifts over ... were in the middle of the countryside. With lots of opportunities within the business this is a great place to kick start/continue your customer service career!As a customer service advisor you will be managing inbound calls from customers efficiently dealing with policy queries and assessing the situation and taking appropriate action to resolve to customer satisfaction. By taking ownership...

  9. Healthcare Coordinator - Falkirk

    Falkirk | 17500.0000 | From Newcross Healthcare

    Due to expansion we are now looking for a highly motivated person to join our Falkirk Business Centre. Job title: Healthcare Co-ordinator Reporting to: Business Centre Manager Location: Falkirk,... (e.g. banking or retail), in a Call or Contact Centre, as a Recruitment Consultant or a Care Co-ordinator/Supervisor, but this isn’t essential. As we provide full and comprehensive training, what's really ... , from hospital to home, for both private and public sector clients. Our growth is due to our commitment to deliver person centred care, our passion for success, our commitment to quality, our ... this on line we expect you do) you need to enjoy working in a busy office with lots and calls coming in and people to meet and you'll enjoy selling our services to new and existing clients over...

  10. Technical Advisor

    Dunfermline | 0.0000 | From Search Consultancy

    Come and work in a great customer focused call centre!DunfermlinePermanent£17,160 (plus bonus for call resolution)Would you describe yourself as a technical thinker and love helping customers solve... their problems? Do you have a keen interest in DIY or have experience in fixing boilers? Do you want to work for a growing company who give staff great training and learning opportunities?If so I want to hear from you!We're looking for helpdesk advisors to work for a very well known utilities organisation in Dunfermline. With a great starting salary, the role of the customer support advisor would suit someone from either a customer service, plumbing, technical, mechanical or help desk background.The role will involve handling inbound calls from existing customers who have an issue with...

  11. General Accountant

    Dunfermline | 15.0000 | From FPSG Connect

    JED12.GenACCGeneral Accountant, DunfermlineHourly rate £15.00Temporary Contract - 6months FPSG's exclusive client is a global leader in the oil and gas industry. With the growth of their new global... shared service centre in Dunfermline, they have fresh opportunities for talented and innovated Finance professionals. To support on-going growth and development of the Shared Service Centre a temporary vacancy has arisen for General Accountant. This role is anticipated to last approx. 6 months (poss. longer) Role ResponsibilitiesAs General Accountant your responsibilities will include ... parking, staff canteen, fitness room Next StepsPlease send your CV quoting reference JED12.GenACC to Jane on or call for more details. Equal Opportunities:FPSG is committed to equal opportunities...

  12. Part Time Associate Resourcer

    Falkirk | 16000.0000 | From Webhelp UK

    Are you looking for a new and exciting job opportunity as a Resourcer? Webhelp UK currently have an exciting job opportunity to be part of our busy Falkirk Recruitment Team on a part time basis... telephone interviews professionally, confidently and effectively to identify the best talent to join one of our 11 call centres throughout the UK. This is a part time position Monday-Friday 5:00 pm-9:00 ... offering an annual salary of £16,000 (pro rata). The successful applicant will telephone interview candidates for a variety of Contact Centre Associate vacancies. Your New Company As one of the UK's fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We're always looking to bring people on board who understand...

  13. Quality & Compliance Assurance Analyst

    Livingston | benefits | From Sky

    Quality and Compliance Assurance Analyst Location - Livingston You are a proactive Analyst with experience in Quality and Compliance gained in a call centre environment. Armed with a bigger... large volumes of data and a lot of call listening so your ability to step out of the detail and drive team engagement is crucial. We have a passion for customer service. With a proven track record of regulatory and compliance adherence, this role would give you the chance to apply your analytics and data collation methods in a contact centre environment, the output, having a measurable impact on...

  14. Helpdesk Agent

    Dunfermline | £NEG 17,434 | From CV-Library

    Avenue Scotland are currently recruiting Helpdesk Agents for a well established client in Fife. Based in their Dalgety Bay facility you will be working within a Customer Contact Centre providing... professional, technical support to all customers. Rotational Shift pattern 5 days over 7 Salary £17,434 Key Responsibilities: * Answer inbound helpdesk calls within the agreed targeted timescales and provide the best possible standard of customer service. * Assist the merchant/customer with a resolution using the tools provided, * Complete aftercare and service calls * Follow ... own workloads * Ability to be flexible and work to changing priorities demanded by the customer requirements To be considered for this role you will have Contact Centre or Technical Support...

  15. Wind Turbine Service Engineer's Livingston

    | 0.0000 | From Kelly Services

    Wind Farm Service Engineer's required for work in LivingstonResponsibilities and TasksYou will be required to develop a detailed knowledge of our clients wind turbines to enable you to perform daily... is acting as an employment agency in relation to this vacancy.Kelly Services specialises in scientific, engineering, office, HR, charity and not-for-profit, sales and marketing, call and contact centre, retail and hospitality roles. Founded over 60 years ago, we are an industry champion committed to best practice. Visit for more temporary and permanent opportunities across the UK. ...

  16. Retail Sales Assistants

    Falkirk | 6800.0000 | From MimiMarketing

    We are working with a national home retailer famous for its innovation, brand recognition and customer service. Huge expansion plans have opened exciting opportunities for individuals or couples to..., Training Manager, Customer Service, Call Centre, Teachers, and Care workers. Click apply now for more details. ...

  17. Customer Service Representative

    Livingston | 7.2000 | From Manpower

    Manpower UK are recruiting for Customer Service Representatives for our reputable client located within Livingston. Initially this is a temporary role but for the right candidate it would become..., fax or email whilst aspiring to deliver a world class service. Key Accountabilities * First point of contact for all customer telephone calls * Telephone order processing - the keying of telephone ... Centre team to support the resolution of customer queries in a timely and professional manner, including but not limited to: * Email and fax order processing - the keying of manual orders on to our internal systems in a timely and accurate manner * Email and fax indexing - the process of signposting email and fax traffic that arrives within the department to a specific area * Telephone Call-backs...