Danish Speaking Customer Service
up to €21,060.00 plus commission and a quarterly bonus.
Candidates should have previous customer service experience.
The Call Centre Agent is... responsible for answering all nature of calls, ‘pre’ and ‘after’ sales calls, as well as taking orders live on the phone. He or she will be assessed by their availability to take calls; their efficiency, their ability to multi-task, and their willingness generate extra revenue by upselling, and an ability to work in a team. Most of the agent’s tasks will be actioned on-line using Oracle.
- Giving general information on products
- Processing orders – telephone and mail
- Up-Selling orders
- Order status
- Sample Product Requests
- Customer complaints