Customer Services Team Leader
Lincoln, Lincolnshire, East Midlands
To 25k - 27k (DOE)
We are currently seeking an ambitious Customer Services Team leader. You will be a natural leader,... motivated in delivering service excellence to customers, a real flair for team leadership in a fast-paced and challenging environment. You will be involved in people management, service management, incident management and ownership and cross-department communications plus continual improvement.
In order to be considered you need the following qualifications, experience and personal attributes ... Management of 7 staff members (growing team) to include performance reviews, absence monitoring and reporting
Identify, investigate and resolve day-to-day service and incident management issues...