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Customer Services jobs in North Shore

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  1. Customer Service Advisor

    Preston | 16000.0000 | From Adecco

    Adecco are currently recruiting on behalf of our client for a Customer Service Advisor, with an aspect of up-selling.Salary is £16-18K plus on target earnings.Hours of work required will be 7am- 3pm... / 37.5 hours per week. Shifts are Mon-Friday, Tues - Sat & Weds - Sun. Each lasts for around 3 weeks.Rotas are given 6 months in advance.The role is customer service with an aspect of up-sellingAll inbound calls.You will be able to provide a world class customer experience and focus with the ultimate aim of first contact customer resolution. Principal Responsibilities* Taking inbound calls from ... and the customer* Contribute to Company and Client service level agreements, and delivering a positive customer journey* Adhering the company and standards and meeting/exceeding KPI's focusing on 1st call...

  2. Customer Service Advisor

    Preston | 8.2000 | From Adecco

    Experienced customer service candidate sought for a reputable claims handling team in Preston. Working hours will be Monday -Friday 8am-5pm. Position provides an excellent working environment and... excellent training and support on site. Pay rate; £8.20ph +£12.30ph overtime rate. Duties will include; taking inbound calls with regards to home emergencies, processing claims, updating accounts and dispatch of contractors when required. The ideal candidate will, - Have previous customer service/ claims handling experience - Be able to work on own initiative - Have excellent oral and written ... based customer service experience Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ...

  3. Customer Service Advisor

    Blackpool | 18040.5400 | From FSB

    The FSB is seeking customer focussed advisors to provide a first class service to the FSB’s members and customers. As experts in business, we offer our members a wide range of vital business... Ireland. Key Areas of Accountability • The provision of excellent customer service to all Members / prospects in line with the agreed KPIs and quality standards. • Effectively and efficiently resolve ... presenting information to customers. Proven experience of customer service delivery. Experience of maintaining paper based and electronic records, in line with data protection principals. Experience of providing excellent customer service to business people and members of the public. All applicants must be able to provide at interview stage their highest education certificates as listed on their...

  4. Customer Service Advisor

    Preston | 15000.0000 | From SF Group

    Our Trafford Park based client are recruiting for a Customer Service Advisor on a temporary to permanent basis. The role will be working in a small customer service team providing and beginning to... end customer service solution by phone and email and duties will include: Providing excellent telephone based customer service, ensuring that information given is correct and queries are dealt with promptly.Taking inbound calls from customers and offering information on the products and services offered.Dealing and responding to customer emails through our in house ticket system ensuring all queries are actioned within a reasonable timeframe.Taking ownership of customers' queries and resolving them, in a timely manner.Pro-Active Customer Service - Making outbound calls to new customers.To...

  5. Customer Service Advisor

    Preston | 7.2000 | From SF Group

    Temp to Perm Customer Service Team RequiredTrafford Park £7.20/hr rising to a salary in the region of £17,000 We are currently looking for exceptional Customer Service Advisors to create a new... and duties will include: Providing excellent telephone based customer serviceTaking inbound calls from customers and offering information on the products and services offeredProviding delivery information, costs and timelinesTaking messages and transferring calls appropriatelySupporting the Marketing Department with promotional activity as required.Ensuring first class customer service is provided at all times The ideal candidate will have a solid telephone customer service background, a willingness to go the extra mile and be passionate about providing a first class customer experience. The hours...

  6. Customer Service Advisor

    Preston | 0.0000 | From Easy Web Recruitment

    Customer Service Advisor Our client is an award winning tour operator and airline consolidator, based on Preston Docks. They sell worldwide travel via their travel agent partners to hundreds of... the role: They are now recruiting Customer Service Advisor to exceed customers’ expectations on all telephony and email communications. Key Tasks: - Provide an excellent customer experience through building relationships to identify and accurately deliver to customer needs - Implements the service strategy for all brands within Preston - Check with the customer to resolve the relevant issue, enhancing the customers’ experience - Comply with PCI card handling regulations - Remain up to date with company (and industry) initiatives, products and service changes - Actively seeks to suggest procedural...

  7. Customer Service Advisor

    Preston | 18000.0000 | From Gibson Hollyhomes

    Global CompanyExcellent progression opportunitiesMarket leading training My client are a global distribution company and the biggest name in their industry. The company are looking to grow their... Client support team with an experienced and customer focused Customer Service Advisor. The company offer excellent training and career progression opportunities including the opportunity to work in different sites around the world. In this role you will: Provide excellent customer serviceWork to deadlinesProactively solve any problems that ariseFurther your career within customer serviceProcess orders accurately and efficiently For this role you will be: Customer FocusedAn excellent communicatorGood at managing you’re your time to achieve work loadComfortable working to...

  8. Customer Service Administrator

    Preston | 17000.0000 | From PARAGON MEED COMMERCIAL

    An exciting opportunity has arisen for a Customer Service Representative/Sales Order Processor based in Greater Manchester. Our client is a dynamic, and progressive organisation growing year on... Customer Service Representative/Sales Order Processor is needed to support our client in meeting customers’ demands and providingaccurate administration of sales orders and deliver excellent customer service to company high standards. The role: · Exceptional customer service skills are essential to support customers with telephone queries To orchestrate and build relationships between the company ... team.Respond to customer service issues with a high level of diplomacy, maintaining correspondence records.Work closely with Transport Coordinator to complete access calls for jobs prior to deliveryWork...

  9. Customer Service Advisor

    Preston | 7.2000 | From Heads Recruitment

    Role: Customer Service Advisor Salary: £7.20 per hour Contract: Temporary Ongoing. Hours: Flexible Shifts Monday – Sunday An opportunity has arisen for an individual to join the customer services... team for our client based in Eccles/Trafford Park. Training and support will be given to any successful candidate. Customer Service Advisor Role Sales order processing of customer orders via email ... ownership and solve problems Customer Service Advisor Essential Skills Previous experience in Customer ServiceCustomer service orientatedExcellent communication skillsAbility to manage own work load ... . Due to this growth, our client now has a fantastic opportunity for a customer service advisor to join the company on their build up to their busiest time of the year. HEADS Recruitment Ltd acts as an...

  10. Customer Service Adviser

    Preston | 17500.0000 | From Think Money Group

    Customer Service Adviser - Personal Accounts, basic salary £17,500, rising to £19,000 with company benefits We are currently looking to recruit career focused Customer Service Advisers, who will... reap the benefits that come with working for the company that has been placed in 'The Sunday Times 100 Best Companies to Work for' consecutively over the last 10 years. As a Customer Service Adviser you will work within the Personal Accounts business area of Think Money, handling inbound telephony contact with our customers and provide the high level of service that our business is renowned for. This is a customer service role, where service and quality are what matter; there are no sales or cross sales targets! We recognise that you will be the focal point between us and our customers...

  11. Customer Service Advisor

    Preston | 16000.0000 | From JOB Consultancy

    Working within a great company in the heart of Preston this is a fantastc opportunity for a experienced customer service advisor to join a progressive and forward thinking business. You will have... ideally worked within a call centre environment previously and have a great attitude towards providing the best possible customer service to a wide variety of clients. Dealing with customers at all levels you will have the ability to quickly deal with queries and questions and resolve issues for the customer to the best of your ability. Spotting an opportunity to cross sell or upsell relevent products would also be beneficial for this role. In return you can expect a great basic salary, a fun working environment as well as a monthly KPI's bonus and commission. Hours of work are 7am - 3pm...

  12. Inbound Customer Service

    Elland | 15000.0000 | From Direct Group Limited

    Ryan Direct Group is one of the leading insurance service providers to the UK Finance, Retail and Insurance marketplaces. We currently employ approx 450 employees across 4 sites based in Preston,... a seeking people with excellent customer service experience ideally within an insurance claims environment to join an established Property Claims Team based in Elland. The role involves dealing with people over the phone and working through household claims management from initial call to final settlement. We are looking for people with the following skills: Excellent Administration and customer service skillsExperience of working within insurance claimsCommunications skills (written and verbal)Understanding and reassuring telephone mannerProfessional attitude and appearanceComputer literate...

  13. Inbound Customer Service

    Fulwood | 15000.0000 | From Direct Group Limited

    Ryan Direct Group is one of the leading insurance service providers to the UK Finance, Retail and Insurance marketplaces. We currently employ approx 450 employees across 4 sites based in Preston,... a seeking people with excellent customer service experience ideally within an insurance claims environment to join an established Property Claims Team based in Fulwood, Preston. The role involves dealing ... and customer service skillsExperience of working within insurance claimsCommunications skills (written and verbal)Understanding and reassuring telephone mannerProfessional attitude and appearanceComputer ... including; 22 days holiday plus bank holidays (rising to 25 days with service), life cover, annual bonus scheme and pension We do work a 40 hour week with contracted hours between 8am to 8pm Monday to...

  14. Customer Service Advisor

    Preston | 8.2000 | From CAROL KIRKHAM'S RECRUITMENT LIMITED

    We are pleased to be working with a company who are looking to recruit Customer Service Advisors to work in a small call centre where you will mainly be taking incoming calls. The client employs a... small team of friendly staff and the office is state of the art. You will be providing first line support to the customers (full training will be provided). The key responsibilities are: Being the first line of support for customers via the telephone and via a handling system. Providing a high level of customer service at all times. Being able to problem solve basic issues and esculate when necessary. Making sure all customer data is input into the database correctly. Dealing with high priority customers. Office duties as required. The successful applicants need to be computer literate...

  15. Customer Service Agent

    Bamber Bridge | 18500.0000 | From Jo Branston Appointments (North West)

    Jo Branston Appointments (NW) are proud to working in Exclusive, Permanent Recruitment Partnership with an award winning, International manufacturing business based in Bamber Bridge, Nr Preston... Lancashire. We are looking to recruit an additional Customer Services Agent to join an experienced, professional, bright and very busy existing customer services team! This role is full time and permanent, to start as soon as possible. There are 10 existing Customer Service agents within this busy, 'buzzy' team and are looking for a genuine, helpful and charismatic team player to join them!Full ... and over exceeding their customer service experience. This role will involve a consultative customer service and you will be a responsible and reliable customer service agent providing much email...

  16. Customer Service Team Leader

    Preston | 23000.0000 | From Adecco

    Adecco recruitment are currently recruiting on behalf of our client for a Customer Service Team Leader. Hours of employment are 40 hours (Monday to Saturday) - to work 1 in every 3 Saturdays. Salary... of £23,000 per annum plus excellent benefits.Ideal candidate will be able to ensure that a high level of customer service is achieved by all customer service staff, during all communications.Primary accountabilities;1. To use Xima Phone System data to drive customer service standards and plan staffing schedules ensuring calls are handled efficiently.2. To aim for 0% abandoned call rate.3. To ensure that customer enquiries via email and social media are dealt with in a timely manner.4. To authorise and process refunds when applicable.5. To handle more complex complaints and queries.6. To...

  17. Customer Service Advisor - Inbound

    Blackpool | 0.0000 | From AMS Contingent Team

    Due to continued growth our client is seeking a number of customer service advisors to join their team on a temporary basis. Duties: * Taking inbound calls from customes * Advising customers and... rectifying any issues * Updating the internal database with call details * Answering emails in line with customer policy * Participate in projects as and when required by the end customer * Manage any customer complaints in line with company policy * Provide internal management of any issues arising from calls with customers For futher information regarding the roles please apply via the link! ...

  18. Customer Service Team Leader

    Preston | 0.0000 | From The Fragrance Shop - People

    CUSTOMER SERVICE TEAM LEADER Trafford Park, Manchester SNAP SHOT: We currently have a fantastic opportunity for a dedicated Customer Service Team Leader to join our Customer Service department at... our Head Office! You will demonstrate first class customer service to each and every one of our customers and provide support and guidance for your team. KEY RESPONSIBILITIES: Answer a high volume ... and beliefs of the Company.To provide the customer service team with technical support, best practice guidance and advice.Provide reports and feedback on the efficiency of the customer service process.Achieve set targets and deliver KPI's. PERSONAL PROFILE: Strong customer service ethic.Listens to and values the opinions of others.High level of integrity, trust and respect.An effective communicator.A...

  19. Customer Service Advisor BLUC44462

    Preston | 16422.0000 | From Blue Octopus

    Benefits - Pension Scheme, Share Save Scheme, Childcare Vouchers, Company Benefits Programme, HSF - Healthcare Cash PlanOur client is one of the UK’s largest distributors of leading branded and... chain solutions to meet their customers’ requirements in today’s rapidly changing healthcare environment.Joining their Careshop department as Customer Service Advisor, you will work alongside ... sales enquiries, you will maintain effective communications and good working relationships to ensure maximum customer service levels are achieved. Ensuring appropriate follow-up is completed where ... yet professional telephone manner and well developed customer service skills, the successful candidate will have previous experience of a similar role and be confident dealing with new and existing...

  20. Customer Service Advisor - First Group

    Preston Brook | 14937.0000 | From Capita

    At Capita Customer Management we're looking for people to take Customer Service calls on behalf of First Group at our PrestonBrook site.This is a full time role, and candidates will be required to... valuable customer service excellence to a varied market on behalf of a trusted employer, look no further! About the role In this varied role, you will combine your first-rate telephone manner with your high attention to detail to provide exceptional service to First Group's customers. You will be managing and responding to a variety of calls and correspondence which could include receiving ... customers as part of a requested service to provide travel updates. Correspondence would include communicating with our customers via email, white mail, social media and webchat. You'll need a confident...