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Customer Services jobs in North Shore

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  1. Customer Services Advisor

    Preston | £13k - £13500 pa | From Recruitment Genius Ltd

    A fantastic opportunity has arisen to join a market leading on-line retailer based in Preston, servicing customers across two websites. They are looking for an experienced Customer Service Adviser... have experience in a customer service and an office environment, have excellent telephony and written communication skills, experience in order processing, administration and query handling from customers and suppliers. As a Customer Service Agent, you will own and resolve customer queries efficiently in a positive and engaging manner, providing a positive customer experience whilst ensuring call ... and the ability to pay attention to detail. If you think this is a role you where you can hit the ground running, please forward your CV in the first instance. Keywords: Customer Service Advisor...

  2. Customer Service Advisor

    Preston | 14500 | From Plan Ahead Recruitment Ltd

    Our client is looking for candidates with a background in providing customers with exceptional levels of Customer Service, based from their spacious prestigious call centre in Preston. Our client... a few. Their customer charter is to ensure their customers are competitive in their marketplace by offering a focussed, quality and empowered level of service. They have impressive growth plans in to 2016 and we are looking for experienced customer service professionals to join the team Whilst a background within a contact centre environment is not essential, we are definitely looking for people with experience in providing customer service in either a retail, face to face or contact centre environment. Our client has this to say about the role: "Our modern contact centre offers...

  3. Customer Service Advisor - Preston, Lancashire

    Bamber Bridge | £14,500 + Benefits | From HGS

    Customer Service Advisor Location: Preston, Lancashire. Hours of work: 40hrs (FTE) - Service Operates from 8am to 8pm, Monday - Saturday / 9am to 6pm on Sundays. Salary: £14,500 +... members of staff to contribute to the continual improvement of our campaigns. This brand new customer service role will involve taking inbound calls from new and existing home-phone and broadband ... a customer service agent you will be responsible for: * Meeting or exceeding all quality and compliance/Call Handling (CHT) targets * Effective use of system tools - matching solutions to individual ... processes are adhered to * Working with the Client operations team to ensure quality of delivery and to ensure SLA is adhered to * Actively seeking to add value to customer services If you have...

  4. Technical Customer Service Advisor

    Preston | £15,500 - £16,500 | From Plan Ahead Recruitment Ltd

    Our client is looking for candidates with a background in providing 1st line technical support and advice to customers with enquiries around their phone, broadband or tablet products. The... the highest level of customer service and our passion is success. As we build our team, we want individuals with the same drive and ambition. If you enjoy helping customers and care about the level ... role. We will continually develop your skills across sales and customer service as well as your personal development. * Great opportunities to build a career either in their Contact Centre or within ... /WIFI/Phone - as appropriate) * Provide customers with a prompt clear resolution in line with the Company's service level agreements *Take full ownership of the enquiry, providing outbound call...

  5. Customer Service

    Preston | £14000 - £14500/annum | From Cordant People Preston

    Customer Service Our client is a specilist showroom for motorcycle and motocross helmets, gloves, clothing and accessories. Looking for someone to work in an inbound call centre position,... answering calls from customers. Supporting customers via phone and email, Dealing with sales, customer queries, general inquries, and complaints. 40 hours per week working 5 days out of 7 including weekend work. Shifts are between 7am and 7pm Starting salary of £14,000 increasion to £14,500 after first 3 month probation period. An interest in motorcyles would be an advantage as you would be dealing with quiries about motorcylcle products ...

  6. Customer Service Advisor - Talk Talk Business - Preston

    Bamber Bridge | £15,500 + Excellent Benefits | From HGS

    Customer Service Advisor Location: Preston, Lancashire. Hours of work: 8am-6pm Mon-Fri Salary: £15,500 + Excellent Benefits Employment Status: Full Time, Permanent HGS at Tulketh Mill,... Preston are currently looking to recruit Customer Support Advisors for our Talk Talk Business campaign. As an advisor you would provide a high degree of customer service as well as being able to problem solve and think on your feet. You will provide this service through a number of work streams including phone, email and live chat, maintaining the lifecycle of the customer to company standards ... an on-site gym, child care voucher scheme, Discount schemes, eye care voucher scheme & Company Pension Scheme. Main Responsibilities: - Handling both inbound and outbound customer service enquiry...

  7. Customer Service Administrator (Call Centre / Contact Centre)

    Preston | £15,495 per annum | From Gold Medal Travel

    Customer Service Administrator (Call Centre / Contact Centre) Gold Medal Travel Group is an award-winning travel company that has been sending people on fantastic holidays for over 40 years... Service Administrator will exceed customer`s expectations on all telephony and email communications. RESPONSIBILITIES: a) Provide an excellent customer experience through building relationships to identify and accurately deliver to customer needs. Resolve customer issues and enhance the customer`s experience. b) Work accurately to maximise profit and prevent loss. c) Implement the service ... . ESSENTIAL SKILLS / EXPERIENCE: a) Customer Service experience, ideally in a contact centre environment b) Passion for delivering quality service along good eye for detail and accuracy. c) Computer...

  8. Customer Service Advisor

    Preston | £7.20 - £8.12/hour | From Pertemps

    Job Title: Customer Service Advisor Hours:Rolling 4 days on(2 days 07:00-15:30 2 days 13:30-22:00) 2 days off. Location: Preston Salary: £7.20 per hour whilst training and then £8.12... per hour once training is complete (training can be up to six months depending on the person) We are currently recruiting for an experienced Customer Service Advisor to take on an exciting role ... alarms and contacting customers,key holders and other services swiftly and effectively. In addition the company provides first line support to all customers for which full training is given. Key responsibilities: - To be first line support for all customers via telephone and the alarm handling system. - Provide a high level of customer service at all times. - Be able to problem solve basic...

  9. Customer Service Advisor

    Southport | From £13,000 to £15,500 per annum DOE | From Teleperformance

    Customer Service Advisor (Temporary Ongoing Full Time based in Southport) Salary – £13,000 to £15,500 per annum pro rata, dependent on experience Location  – Southport ...) Training  – 10 days training Monday to Friday 9am-5:30pm. Training is compulsory so full attendance is required.  Start Date  – September 2015 Job Description Customer Service ... effectively · To identify and promote additional products and services appropriate to customer needs · To produce work of the highest quality by adhering to set processes and procedures Personal competencies · Personal effectiveness and an ability to empathise with customers · Fully committed to providing the highest level of customer service. · Deals with unforeseen...

  10. Customer Service Advisor

    Preston | £16000/annum excellent benefits | From Adecco Premier

    Customer Service Advisor £16000 Shift working Preston Adecco are looking for a team of customer service advisers to join an already exciting call centre. A core requirement of the role will... be making outbound calls to customers who are in varying stages of a query or complaint with their phone contract. You will deal with the query from outset and contact and investigate any issues whilst keeping the customer/client records up to date. You must process details accurately to ensure a consistent level of accuracy and to reflect and uphold the clients core values. Your objective is to deliver business appropriate information in regards to a documented process, in doing so reduce churn and calls back into the business in regards to issues. Experience in telecommunications...

  11. Customer Service Agent

    Preston | £14500/annum | From Brookstreet UK

    Customer Service Agent Preston £14,500 Permanent Full time Brook Street is looking for people with excellent communication skills to work for a leading call centre in Preston. If... the role You’ll be working as a Customer Service Agent conducting inbound and outbound calls to customers providing them with relevant information and solutions to their queries. Duties within ... customer services - Ownership of ensuring knowledgebase information is read and understood - Meeting quality and compliance targets - Effective use of system tools Key benefits Our client ... you’re looking for a new challenge then this could be the perfect opportunity for you. Our client is a global leader in providing businesses with process management services. With a culture...

  12. Customer Service Coordinator

    Nelson | £15000 - £18000/annum | From Office Angels

    My client, a growing communication company, are looking to recruit a Customer Service Coordinator to join the team. This is a fantastic opportunity to put your customer service skills to use for a... company who are committed to offering the best levels of service. The role will include: *Offering excellent customer service via telephone dealing with a range of queries *Facilitating orders and liaising with suppliers in timely manner *Diary management, arranging on site visits and appointments *Maintaining accurate records of calls To be considered you will need to possess the following: *Positive attitude and excellent telephone manner *Be proficient in Microsoft packages *Excellent time management and ability to prioritise own time Salary: £15,000- £18,000 (depending on...

  13. Customer Service / Administrator

    Leyland | £7.00 - £7.50/annum | From Office Angels

    My client, a well established national company, are looking to recruit a customer focused advisor to assist their busy team. This is a temporary position with a view to being made permanent for the... right candidate. Working from their Leyland outskirts site, duties will include but not be limited to; * High volume inbound calls * Query resolve * Data input * Escalations * Administration * Adhering to SLA's * Working as part of a team The ideal candidate will have a background in customer service, preferably within a call centre. Organisation and computer skills are key along with an empathetic approach to customers. Hours: Monday - Friday 09:00 - 17:00 local bus routes and on site parking are available. As a temp, you're entitled to 28 days paid annual leave per...

  14. Customer Services Advisor

    Preston | £13000 - £13500 per annum | From Recruitment Genius

    A fantastic opportunity has arisen to join a market leading on-line retailer based in Preston, servicing customers across two websites. They are looking for an experienced Customer Service Adviser... have experience in a customer service and an office environment, have excellent telephony and written communication skills, experience in order processing, administration and query handling from customers and suppliers. As a Customer Service Agent, you will own and resolve customer queries efficiently in a positive and engaging manner, providing a positive customer experience whilst ensuring call ... and the ability to pay attention to detail. If you think this is a role you where you can hit the ground running, please forward your CV in the first instance. Keywords: Customer Service Advisor...

  15. Customer Service Advisor: Property Management

    Preston City | | From Countrywide

    Countrywide, UK`s Largest Lettings, Estate Agency and Financial Services Group, with over 1300 branches across England, Scotland and Wales, and multi award winners, including Employer of the Year*... are looking for an enthusiastic team player to join the team as a Customer Service Advisor within the Property Management team in Preston City. The successful applicant will be an integral part ... the opportunity to pick up the phone and speak to our customers. The role of a Customer Service Advisor involves the direct management of a portfolio of landlords properties as includes building ... client`s properties in line with tenancy agreement terms and current legislation * Co-ordinating with other departments to deliver an exemplary customer service * Excellent problem solving...

  16. Customer Service Advisor with SAP

    Preston | £18000 - £19000/annum | From Office Angels

    My client based on the outskirts of Preston are looking for a customer service advisor to join their busy team on a 12 month fixed term maternity contract. Although the initial contract is for a 12... month period developments within the business means that this can often lead to a permanent position for the right candidate. As a customer service environment for this national client you will be responsible for the whole sales and enquiry process from input and advice through to processing the order and managing the account through to delivery. This is a fantastic opportunity for a customer focused individual to work within a busy and friendly environment whilst looking after clients needs and exceeding expectations. Salary: £18k Hours of work: Mon - Fri Between the hours...

  17. Customer Service/Sales Order Process

    Preston | £17000 - £19000/annum | From Office Angels

    My client based on the outskirts of Preston are looking for a customer service advisor to join their busy team. As a customer service environment for this national client you will be responsible... for the whole sales and enquiry process from input and advice through to processing the order and managing the account through to delivery. This is a fantastic opportunity for a customer focused individual to work within a busy and friendly environment whilst looking after clients needs and exceeding expectations. Salary: £18k Hours of work: Mon - Fri Between the hours of 8.30am - 5.30pm on a 'shift' pattern 26 days holiday + Bank holiday Xmas shut down Free car parking and additional benefits My client is looking for the right candidate to start asap so please submit your CV...

  18. Customer Service Specialist

    Leyland | Competitive plus benefits | From Arnold Clark.

    With a turnover in excess of £2 billion, over 160 branches nationwide and an ever expanding portfolio, Arnold Clark is proud to be Europe ’s largest independent motor dealer. We are... currently recruiting at our Motorstore, Leyland following position Customer Service Specialist This new and exciting position within Arnold Clark dealerships is ideal for exceptional customer ... www.totaljobs.com/JobSeeking/Customer-Service-Specialist_job63188438 ... products to ensure a wealth of information can be provided to our customers. The Product Genius is responsible for providing not just a wealth of information to our customers, but a fully satisfying...

  19. Customer Service Representative

    Southport | - £16k | From Paymentshield

    About us Paymentshield is an insurance intermediary, based in Southport . We are a respected provider of general insurance products, offering a great working environment and treating our... a Customer Service Representative to join our Contact Centre on a permanent basis. Your responsibilities will involve: Contribute to maintaining an excellent and effective team through high ... Any other duties as required by the management team to ensure our customers receive excellent service Awareness and adherence to published business processes About you You will be able demonstrate a set of skills that meet the requirements of our Customer Service Representatives, which include: Personal Effectiveness –  able to demonstrate positional trust to complete tasks...

  20. Customer Service Manager

    Fleetwood | - £24k | From Brookstreet UK

    BS Social Care is one of the UK's leading specialist recruitment agencies providing permanent and temporary workers into various opportunities within the social care sectors. I have a fantastic... opportunity for a talented individual to take on the role of Customer Service Manager within a supported living service for adults with learning disabilities. The company is a large care provider in the UK who currently require a Customer Service Manager to oversee a supportive unit in Fleetwood, Lancashire. In this role you will be working with service users and local authorities to discuss ... of support workers who will be assisting the service them day to day. This is a fantastic opportunity to play an integral part in changing the lives of adults with learning disabilities and helping them to...