A fantastic opportunity has arisen to join a market leading on-line retailer based in Preston, servicing customers across three websites. They are looking for an experienced Customer Service Advisor... to join their team with an immediate start for the right candidate.
This is a direct customer contact role: The ideal candidate will have experience in a customer service and office environment, have excellent telephony and written communication skills, experience in order processing, administration and query handling from customers and suppliers.
As a Customer Service Agent, you will own and resolve customer queries efficiently in a positive and engaging manner, providing a positive customer experience whilst ensuring call quality standards are met.
Your responsibility will be to...