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Customer Services Jobs In London

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  1. Customer Service Executive

    Hounslow | £15,000 - 24,999 per year | From Krooter

    Location: Heathrow Airport or London City Airport Reports to: Customer Service Manager Bonus: Team incentivisation/ rewards based on KPI's across service, sales and teamwork Holiday:... burden of lugging their luggage around town. You will be the face of the company, checking customers in and out of the service, delivering a seamless luggage transfer operation in and out ... quality and consistent 'white glove' service, exceeding customer expectations * Be proactive in looking at the day's bookings/ flight arrivals, recognising members/ repeat customers ... different locations if required (Heathrow, London City, Gatwick etc) * Proactively engage with passengers, selling the benefits of our service/ a new way to travel * Guide new customers through...

  2. Customer Service Manager

    Hounslow | Market related | From Krooter

    Location: Heathrow Airport or London City Airport Reports to: Head of Operations Bonus: Team incentivisation/ rewards based on KPI's across service, sales and teamwork Holiday: 28 days...; later that day. Summary of Position: In your capacity as Customer Service Manager, you will be responsible for overseeing a team of Customer Service Executives in delivering their premium luggage concierge service, meeting and greeting customers at the airport in a polite and professional manner, either returning or arranging the onward transfer of their luggage into London. You will need to ensure your team is working efficiently, are well co-ordinated with you directing and delegating tasks to Customer Service Executives to ensure proactive passenger engagement and flawless...

  3. Customer Service Consultant

    London | 21k to 25k per year GBP | From Cactus Frontline

    This is an excellent opportunity for an individual with first class customer service skills to join a business who supplies online resources to the education sector. This is a truly global business... with over 3 million registered users across 279 countries. The company has become the world's leader in its market and has experienced growth, through offering exceptional customer service ... , engaging relationships and check satisfaction with the services and products. The key responsibilities of the Customer Service Consultant are: * Proactively contacting customers through a range of channels to check satisfaction and obtain feedback on the service received. * Log and maintain detailed records of all customer interactions. * Identify and flag up customer dissatisfaction...

  4. Customer Services Officer

    London | From £9 to £13 per hour | From MMP Consultancy

    MMP Consultancy are working with a excellent Social Housing organisation to recruit a Customer Service Officer to work on a 6 month contract based in London. The ideal candidate for the Customer... Service Officer role will be enthusiastic and keen to learn with exceptional customer service skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure. The role will be focused on providing an exceptional service to the organisations current tenants and potential customers, ensuring all queries are dealt with in a time effective manner with excellent results, this could include liaising with internal and external stakeholders. Key Responsibilities: Providing excellent customer service to all residents Liaising with internal and external...

  5. Customer Services Advisor

    London | Salary: £19,000 to £19,500 | From Utility Warehouse

    North London, NW9 6TD Salary: £19,000 to £19,500 + a performance related bonus up to 25% of salary and fantastic benefits!!! Would you like to work for one of the UK's fastest growing... is based upon 'word of mouth' recommendations. And grow we do, because we are passionate about delivering excellent customer service and this is a passion that we expect from every member of our team! We are recruiting Customer Service Advisors who share our enthusiasm for providing excellent customer service, delivered with a personal touch. Our Advisors are ambassadors for our ... . If you think this could be you, and that you would enjoy working in a busy call centre with a passion for excellent customer service, then you could be right for us! And we look forward to...

  6. Customer Service Operations

    City Of London | Competitive | From Fastenal

    Fastenal has an exciting opportunity for a Customer Service Operations to join us in Glasgow. The successful applicant will join us on a part time basis and will receive a very comparative hourly... Customer Service" mission. We are looking for a sales minded individual to begin working in our Customer Service Operations department. This will be an entry level position, so they can learn ... you! Customer Service Operations responsibilities include but are not limited to: - Day-to-day warehouse activities in the branch operations (in-and-out bound, cycle counts, forecast, maintain optimal stock levels ...) - Physically servicing a Vendor Managed Inventory program at our local customers - Managing and driving a culture of excellence in customer service and high process-quality...

  7. Customer Service Adviser

    Croydon | £7.64ph | From Leeds Resource

    A fantastic temporary opportunity has arisen within one of the UK's leading building societies in the centre of Kingston. This is a sales and customer service focused role and working as... part of the team to exceed set targets. In this visual role you will be the first point of contact, speaking with people face to face and providing excellent customer service at all times whilst working towards targets. You will also be required provide customer service over the phone to look at different financial products that may be of benefit to customers and encourage foot-flow into the branch, ideally you will have financial services experience. As the successful candidate you will ideally be able to demonstrate a strong customer service background from ideally a banking...

  8. Customer Service Advisors

    West London | £9 per hour + Benefits | From Pertemps

    An exciting opportunity has arisen for a number of Customer Service Advisors to join a Global company providing mobile phone protection insurance for their West London based Contact Centre. These... are temporary to permanent roles and will suit applicants immediately available. Working on a shift rota basis, the Customer Service Advisors will temp for 12 weeks with a view to going permanent or on to a 6 month FTC thereafter. As a Customer Service Advisor your duties will be to: - Ensure that all customer telephone claims are administered efficiency & effectively within ... and requests via the appropriate system while following established policies, procedures, and contractual obligations. - Handle customer service requests, primarily inbound telephone calls, in a prompt...

  9. Reception and Customer Service

    London | Salary negotiable on experience | From Recruit Simple

    A brilliant opportunity has opened up for a Reception and Customer Services role based in London.   Join a leading team: Our client is a growing call centre that offer recruitment services to... the shortlisting process will be contacted for interviews. This job was originally posted as www.totaljobs.com/JobSeeking/Reception-and-Customer-Service_job61442748 ...

  10. Head of Customer Services

    East London | From £52,000 to £52,000 per annum | From ASH EMPLOYMENT SERVICES

    Head of EU Customer Service - £52K We are currently looking for a Head of Customer Service to join a very prestigious manufacturing company within the food industry. POSITION SCOPE 1 To lead and... manage Customer Services across EU operations that delivers on our mission of Delighting the Customers 2 Develops strategic goals for customer service change, aligning changes with ... invoice and order automation, plus support company growth objectives 4 Leadership, management and control of Customer Service teams in UK, Portugal and Germany. Clarity of accountabilities and acts as coach and mentor to the Customer Service team 5 Develop both internal and external relationships to ensure robust collaborative relationships with customers KEY DELIVERABLES . Making customers...

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