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Customer Services jobs in London

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  1. Customer Services Administrator

    London | £17, 500 | From Mckinlay Law

    Customer Services Administrator Commercial West End law firm are looking for administrators/candidates with customer service experience to work in their property team. General duties will... include: extensive telephone contact with clients, writing and dealing with correspondence, photocopying, archiving, dealing with payments and other general clerical administration. It is essential you have an excellent telephone manner and customer service / communication skills, 5 GCSEs at grade C level or above and at least 6 months customer service experience. ...

  2. Customer Service Agent

    Orpington | £16k - £16500 pa | From Recruitment Genius Ltd

    Working in a vibrant, fast-paced office within the telecommunications industry your main objective in this role is to ensure that the needs of their customers are satisfied. As a customer service... agent you would provide excellent customer experience by communicating courteously via telephone, email and letter. Providing help and advice to customers using their organisation's products and services and liaising with their suppliers. You would investigate and solve customer concerns, handling any issues through to resolution to provide their customers with a consistent, personal touch ... volumes. - To liaise with customers for enquires and handling complaints. - Can manage own workload. A background in customer services would be an advantage. Get the Recruitment Genius...

  3. Dutch Customer Service

    London | £7 - 9 Per Hour 30 hours | From Diamond Resourcing Plc

    My client is recruiting temporary staff that are able to offer immediate availability for their Dutch team, candidates that apply must be native/fluent Dutch speakers. The successful candidate will... also have excellent English and customer service experience. Working for a large corporate international customer service department in the heart of the City, our client will fully train ... and really enjoy working on the 'phones with a passion for good customer service. Please forward your CV immediately with a mobile phone number and we will call you straight back - if you want to ... , multilingual environment for a market leading global company. The roles will involve handling incoming calls from existing customers, with NO sales involved - calls are non-technical. You will handle...

  4. Danish Customer Service

    London | £7 - 9 Per Hour 30 hours | From Diamond Resourcing Plc

    My client is recruiting temporary staff that are able to offer immediate availability for their Danish team, candidates that applu must be native/fluent Danish speakers. The successful candidate... will also have excellent English and customer service experience. Working for a large corporate international customer service department in the heart of the City, our client will fully train ... and really enjoy working on the 'phones with a passion for good customer service. Please forward your CV immediately with a mobile phone number and we will call you straight back - if you want ... , multilingual environment for a market leading global company. The roles will involve handling incoming calls from existing customers, with NO sales involved - calls are non-technical. You will handle...

  5. Graduate Customer Service

    London | £21k - £22k pa | From Randstad BS (London)

    Graduate Career Opportunity - Customer Service My client are looking for high calibre graduates to recruit in to their specialist customer service team! Paying a generous £21,000-£23,000 plus an... excellent benefits package, based in their trendy London offices this unmissable Graduate Customer Service opportunity! This opportunity would be perfect for a graduate looking for specialist ... which is regularly frequented on a Friday afternoon. Graduate Customer Service Advisor; * To make and receive telephone calls in order to high calibre businesses, answer queries, represent ... of a world-class service, ensuring the retention and implementation of all provided training materials. Knowledge, skill & experience: * Degree educated * Excellent commitment to customer service...

  6. Customer Service Advisor

    London | Benefits | From Giant Group

    Customer Services Advisor (Employee Support Officer) Giant Group is currently looking for a Customer Services Advisor to join their team based in Canary Wharf, London. They are offering the.... Role Overview of our Customer Service Advisor The role of an Customer Service Advisor is a very fast-paced and diverse position. This is not a call centre position where the same queries may be ... of becoming our Customer Service Advisor: - Answering a large volume of calls and emails - Taking ownership to ensure that any queries are resolved at the first attempt - Maintaining good relationships with field employees, agencies and other internal departments - Managing your own workload and keeping to agreed SLAs The ideal Customer Services Advisor will have/be: - History...

  7. Customer Services Representative

    Croydon | £16k - £17k pa | From Recruitment Genius Ltd

    The UK's largest provider of professional development for teachers is looking for a talented, enthusiastic Customer Service Advisor for a vacancy within their contact centre. You'll be... part of a new team within the business managing every aspect of the training experience for a particular client - from booking their customers on courses, to letting them know where it will be held, and helping them with any issues they have. You'll need to be energetic, confident and a good communicator. Ability with computers is a must, but you will receive full training on ... to use their services. Providing they do and you have performed well there is the expectation your contract would be renewed at this point. All salaries quoted are an annual figure and should be pro...

  8. Customer Service Executive

    Central London | £22, 000 | From TRI Consulting Ltd (1)

    Leading peer to peer finance company requires a Customer Service Executive to resolve all enquiries regarding loan applications and any customer related issues. With a reputation for providing... exceptional customer service, this rapidly growing business seeks individuals with a desire to offer customers the very best experience. The working hours for this position will be 40 hours per week, 9-6pm including some weekend shifts. Responsibilities: The role includes: * Handling all inbound correspondence from both borrowers and lenders on a day to day basis * Calling customers who have been approved for a loan to deliver a friendly and personal customer experience * Taking obscure customer queries away to IT or management to get resolution for the customer. * Carrying out all...

  9. Customer Service Executive

    West London | £19k - £21k pa | From Randstad BS (London)

    This fantastic West London based organisation is offering £19,000 + a super package for a Customer Service Executive position within their growing, fun, and first class European HQ. This huge career... opportunity is one of the most exciting career openings on the market. Job Responsibilities - Customer Service Executive: * Working with customers and clients to identify problems with their equipment and advising on the solution in order to fix remotely their product. * Keeping records of customer/client queries and resolutions in order to update the technical knowledge base * Updating self-help documents so customers/clients can try to fix problems themselves * Testing and fixing faulty equipment Experience - Customer Service Executive: * Experience working in a product support...

  10. Customer Service Advisor

    West London | £19k - £21k pa | From Randstad BS (London)

    This fantastic West London based organisation is offering £19,000 + a super package for a Customer Service Advisor position within their growing, fun, and first class European HQ. This huge career... opportunity is one of the most exciting career openings on the market. Job Responsibilities - Customer Service Advisor: * Working with customers and clients to identify problems with their equipment and advising on the solution in order to fix remotely their product. * Keeping records of customer/client queries and resolutions in order to update the technical knowledge base * Updating self-help documents so customers/clients can try to fix problems themselves * Testing and fixing faulty equipment Experience - Customer Service Advisor: * Experience working in a product support role...

  11. Customer Service Executive

    Central London | £18.31 | From TRI Consulting Ltd (1)

    A large Housing Association is currently looking for a Customer Services Executive for a 6 month period Key responsibilities are as follows As a Customer Service Executive you will have the... environment for about 1-2 years who has worked in an office based Customer Service role ideally or a role dealing with people. Graduate would be preferred. Excellent interpersonal skills and able to ... delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be...

  12. Customer Service Advisor

    London | £21,500 + Excellent Benefits | From TRI Consulting Ltd (1)

    Forward thinking and customer focussed Professional Membership body is recruiting for a Customer Service Advisor to join the team £21,500 + Superb benefits First point of resolution for all... Service Level Targets; providing an excellent service to both internal and external customers, communicating effectively and courteously and providing information and advice on matters relating to the work of the department. Achievement of specified objectives and service level targets relating to the work of the department, in particular those in place for the Contact Centre. Be able to respond to ... . Contribute to the provision of an excellent service to internal and external customers by ensuring the prompt, efficient and accurate handling of all enquiries. Have and maintain a full understanding...

  13. Customer Service Advisor

    London | £21,500 + Excellent Benefits | From TRI Consulting Ltd (1)

    Forward thinking and customer focussed Professional Membership body is recruiting for a Customer Service Advisor to join the team Fixed term contract until end of Feb 2016 £21,500 + Superb... centre policies and procedures within agreed Service Level Targets; providing an excellent service to both internal and external customers, communicating effectively and courteously and providing information and advice on matters relating to the work of the department. Achievement of specified objectives and service level targets relating to the work of the department, in particular those in place ... across the organisation as appropriate. Contribute to the provision of an excellent service to internal and external customers by ensuring the prompt, efficient and accurate handling of all...

  14. Customer service consultant

    South West London | £18000-£22000 | From PMN - Coyles Liverpool

    Mayday Healthcare are seeking a Customer service consultant to work within our London Victoria Office, specialising in the source and supply of Nurses; take the next step and contact us today, this... is your chance to work with the recruitment agency of choice. As a customer service consultant, you will be responsible for the source and supply of candidates within the health sector; you will be looking for specific candidates for positions that need filling. You will be identifying and developing opportunities in a pro-active sales environment, showing strong negotiation skills to meet ... research - Filing and organising- Ensuring Targets are met at all times Desired Skills and Experience We are seeking team members with evidenced sales and customer service experience, up to date market...

  15. Customer Service Advisor

    South East London | £11.77 - £14.84 p hour | From Barker Ross Recruitment Limited

    This role will be interviewing on 3rd August with a view to start on the 5th. Good admin and customer facing background essential. Housing experience is desirable. Excellent level of... customer service, good telephone manner, high attention to detail and high level of accuracy. Highly organised, managed various different tasks at any one time, able to work within a team. Influencing and persuading skills as they will be working with a lot of third party stake holders. Problem solving skills. Excellent knowledge off all MS programs and preferable some experience off database systems procurement systems. Excellent IT skills. The role is office based, within the team of 11 (7 officers and 3 managers already in the team,), part of the bigger team of 70; they...

  16. Customer Service Assistant

    City Of London | Undisclosed | From Print Upsell S X-Post

    City Motors in Brislington, have a vacancy for a Full Time Customer Service Assistant, to handle, qualify and direct incoming enquiries and to make outbound calls; scheduling and booking vehicle... servicing, MOTs and repairs for our customers. Normal working hours are Monday to Friday 40 hours per week, together with Saturday mornings on a rota basis. Candidates must have excellent telephone and customer service skills, be confident in operating IT systems, be comfortable working in a busy environment, and be equally effective working with minimal supervision and as part of a team. Previous experience of working in a call centre environment would be advantageous, but is not essential and an understanding of the motor industry would also be helpful. In return we offer...

  17. Customer Service Assistant ~Sales Advisor

    Stanmore | £16000-£26000 per annum, OTE | From Imperyo

    CUSTOMER SERVICE ASSISTANT/SALES ADVISOR: START IMMEDIATELY Office location: Watford, Hertfordshire ARE YOU LOOKING TO BE A PART OF A COMPANY THAT: - Believes people are its best asset and... provides training and development opportunities? - Values exceptional customer service? - Is ambitious to grow and encourages a friendly competitive environment? - Promotes from within based on results, not seniority? AT IMPERYO IN WATFORD, WE ARE LOOKING TO GROW ASAP! Our Customer Service Assistants/ Sales Advisors are the key to our success as a company, so we make sure we are ... of leading others *Speaks fluent English and enjoys face-to-face interaction *Is over the age of 18 and has a strong work ethic WHAT ARE YOUR MAIN RESPONSIBILITIES AS A CUSTOMER SERVICE ASSISTANT...

  18. Customer Service, Sales & Promotions Assistant

    Rickmansworth | £16-30K per annum (OTE) | From Mazonai

    CUSTOMER SERVICE, SALES & PROMOTIONS ASSISTANT NO EXPERIENCE NEEDED; IMMEDIATE START Mazonai are a developing outsourced sales and marketing company who specialise in increasing brand... LEARNING RETAIL PROMOTIONS AND SALES. WE'D LOVE TO HEAR FROM YOU! *** As a Customer Service, Sales & Promotions Assistant, you'll be the face of our client as you proactively speak to customers on a daily basis at venues and shops throughout the region. You'll be explaining our client's products and services, and to helping interested customers complete the registration forms ... SERVICE JOBS DON'T OFFER MUCH PROGRESSION, BUT OUR CUSTOMER SERVICE, SALES & PROMOTIONS ASSISTANT OPENINGS ARE DIFFERENT. *** Within a matter of weeks (not months!) we'll be looking for...

  19. Customer Service Advisor - Automotive

    London | £21,000 - £22,000 | From Contact Centre Recruitment

    A motivated experienced Call Centre Operator is required for a prestigious dealership in North London to join their busy team. - Reports to - Customer Service / Communications Manager - Based -...: The successful applicant will have previous customer service / call centre / telephone experience. - Maintain a friendly and efficient customer interface for service work - Leave every calling customer with a sense of efficient service and being valued - Maintain customer personal and transaction records so they are useful to other retailer staff - Provide a single point of contact and resolution for routine customer enquiries and concerns Measures : - Call answering times - Call resolution vs targets - VQM / dealer audit - Customer satisfaction (CEM) ...

  20. Customer Service Agent (French Speaking)

    City Of London | £20k - £23k pa | From Betting Appointments

    We are currently looking for a Customer Service Agent to join a fresh new department in London. The successful candidate Customer Service Associate should be able to work and think independently,... coming up with creative solutions when needed as well as following the company guidelines. The purpose for this role is to represent the company in all customer contacts, giving the best service possible. The Customer Service Associate will be working on shifts of in total 40 hours /week. Daily responsibilities will include communication with customers through email and Live Chat. The Customer Service Associate will be part of a team/language group and follow the instructions of the team leader as well as report to the Customer Service Manager - Fluent in English and French (Both written...