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Customer Services jobs in London

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  1. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing... clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage ...

  2. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  3. Customer Service Coach

    London | up to £30,000 + Superb benefits | From TRI Consulting Ltd (2)

    An exceptionally well respected and progressive Professional Membership Body is recruiting for a Customer Service Coach to join the team in London. Up to £30k + Superb benefits We are looking... for someone with a genuine passion for customer service, training & coaching. You will get to work with amazing people in a highlypositive and engaging environment. Ensuring the effective ... the achievement of customer service excellence and to identify any performance gaps Providing robust and timely feedback on all quality matters to individual team members and create personal ... training plans and operating standards that ensure the achievement of Customer Service aims and objectives, including the development of a training needs analysis. Responsible for undertaking...

  4. Sales & Customer Service Assistants

    North London | £18500 - £24500 | From Live Innovations

    Customer Service & Sales Consultant - Full Training Available Do you enjoy speaking to speaking to customers? Do you enjoy working to targets? Want a rewarding career? Want to... progression in a well established company? Apply now! Due to Client demand we are looking to expand our London office. We are looking for sales, customer service, events assistants ... client's products. ·Basic marketing and IT knowledge is a plus! ·Must have an outgoing and friendly manner at all times. Customer Service & Sales Consultant Responsibilities ·Communicate with ... can interact with customers on a face to face basis at live promotional events. We are currently seeking customer service & sales consultants with a desire to grow alongside a group of like-minded...

  5. Customer service

    Croydon | 90.0000 | From Huntress

    An large insurance company are seeking a Customer Service Agent to join their team based in Croydon and be Responsible for handling inbound and outbound customer service calls and ensure all written... correspondence is answered and processed in accordance with department internal service levels. This is a 3 month contract. Accountabilities for the role: Deliver excellent customer service for ... policies via inbound and outbound cancellation calls where appropriate, in line with the company retention strategy Consistently offer an opportunity for customers to provide feedback via service tick to ensure the business continually improves the service we provide Deliver excellent customer service for our clients and customers by responding to all written correspondence and take the appropriate...

  6. Customer service

    Croydon | 18000.0000 | From Reed

    We are now recruiting for a number of talented individuals to join us at this exciting time This is a great opportunity to join a well established dealership who has recently opened a new contact... centre and need customer service executives to join the team. You will be based in modern brand new offices with state of the art equipment. Hours of work would be Monday - Friday 8-5pm, and 10-7pm ... will include: - Taking inbound calls from customers - Booking in Services - Updating service diary. - Dealing with queries - Directing calls to relevant department Person Specification: The ideal applicant for this position will have previous customer service experience within a call centre environment. If you have any motor experience that would be advantageous. You must have an...

  7. Customer Service

    London | 19000.0000 | From Pertemps

    Working for an innovative fast growing company based in West London who will give you up to £500 bonus a month on your basic wage just for doing your job, no sales involved! With up to 30% off their... develop their colleagues, with a fresh approach to customer service. This centre take a relaxed approach to make sure the customer service is always kept to an excellent standard as the motto is keep your colleagues happy and your customers will be happy. The role will include: Handling calls inbound Logging calls on in house system Answering queries Dealing with email queries Passing on queries to relevant departments Solving customer issues Must be immediately available for the position to commence ASAP. Must have customer service experience however does not to have to be...

  8. Customer Service

    Croydon | 8.0000 | From Reed

    Customer Service Reed Business Support currently have a high volume of temporary roles available in Bromley and the surrounding areas. Essential Criteria: • Previous Customer service... • Recommend a friend vouchers up to £100 If you are available immediately and have recent, previous, proven Customer service experience please apply for immediate consideration. Reed...

  9. Customer Service

    Orpington | 8.0000 | From Reed

    Customer Service Reed Business Support currently have a high volume of temporary roles available in Bromley and the surrounding areas. Essential Criteria: • Previous Customer service... • Recommend a friend vouchers up to £100 If you are available immediately and have recent, previous, proven Customer service experience please apply for immediate consideration. Reed...

  10. Customer Service / Sales Adviser

    Canary Wharf | plus bonuses | From Change Resourcing

    Entry Level Telesales Executive / Sales Advisor / Tele Sales No Experience Required. Immediate Start. £7.50 p/h + Commission Near Canary Wharf. Are you: - Money motivated? AND -... Responsibilities: - Cold calling customers about their Broadband, Telephone or TV packages; - Generating new leads; - Making cold calls to prospective customers; - Obtaining and processing customer...

  11. CUSTOMER SERVICE

    London | 0.0000 | From VITABIOTICS LTD

    THE COMPANY Vitabiotics, twice winner of Queen’s Awards for Excellence in 2003 , 2008 & 2013 is one of the most dynamic and fastest growing major vitamin companies in the UK and in exports, and has... helped define the VMS sector with leading brands such as Osteocare®, Pregnacare® and Wellwoman®. We also have ground breaking launches in functional foods, beverages and exciting new '’cosmeceutical’’ sectors. We require an enthusiastic Customer Serivce Assistant to join our Customer Serivce team. Candidates must be highly organized, should possess an efficient professional manner, basic secretarial skills, have excellent accuracy and numeracy, plus good communication and computer skills. STRICTLY NO AGENCIES ...

  12. Customer Service

    Central London / West End | £20000 - £30000 per annum | From Brook Street London

    We are looking for experienced Customer Service candidates for roles in the West London area. Brook Street is one of the UK's leading providers of experienced customer service candidates and we're......

  13. Customer Services Manager

    London | 30000.0000 | From Reed

    Our client manufactures and markets medical products for the healthcare sector. The successful candidate will be responsible for managing the customer service team and ensuring excellent levels... of customer service to the client group by providing direction and leadership. Success in this role will be measured against the following: Results versus Key Performance Indicators for the unit; Team behaviours in line with Company management ethos; Strive to continually improve the unit function so that the customer service team exceed customer service delivery expectation. Accountability for monitoring and initiating processes to increase productivity and customer service standards. Responsible for maintaining customer retention rates at industry standards and initiating...

  14. Customer Service Advisor

    London | 17000.0000 | From Bywaters

    Your new role: As a Customer Service Advisor you will be responsible for internally managing our existing client accounts, ensuring customer satisfaction is met with every interaction. Reporting in... resolved in a timely and professional manner. A day in this role will include: Managing all incoming service and invoice queries from Customer Service assigned accounts Placing orders and advising customers of new/additional service offerings Working closely with our Transport department to ensure service levels are maintained to clients SLA standards Working closely with the CR team to ensure ... updated Producing periodic reports for internal and external senior members of staff To be successful in this role you will have: Essential: Excellent customer service and communication skills...

  15. Customer Service Agent - German speakers

    East London | £8.50 p/h plus bonuses | From Change Resourcing

    Core duties of the PVCP Travel Team are; The handling of incoming calls on behalf of PVCP including the exploration and understanding of the needs and expectations of customers, cliants task is... to generate sales and sales of associated additional products and services. Following the incoming calls from B2C customers, CCA International's task is to handle service requests in ... with a reputable brand/company focusing on sales and customer service. - Able to create a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for ... surprise and delight on every customer interaction Hours 37.5 hours a week, shifts from Monday to Sunday from 8am to 8pm, flexibility required. Pay: Length of service with the company up to...

  16. Customer Service Agent

    London | 19000.0000 | From Pertemps

    Customer Service Agent – immediate start (£19,000k per annum +£500 bonus) INBOUND CUSTOMER SERVICE / CALL CENTRE AGENT - START IN MARCH We are recruiting for a fantastic customer service agent... in Chiswick that has a great working environment, excellent training and is a really fun place to work. This is a non-sales job role, Your duties will involve dealing with existing Customers offering outstanding customer service on an inbound basis, dealing with mobile phone insurance enquiries. You will have to establish rapport with the customer, help them with any issues they have ... a fast paced environment ' Maintain a positive attitude in handling calls professional ' Order processing and accurate data entry The Candidate: "Delivering outstanding Customer Service...

  17. Customer Service Agent

    London | 19000.0000 | From Pertemps

    Customer Service Agent – immediate start (£19,000k per annum +£500 bonus) INBOUND CUSTOMER SERVICE / CALL CENTRE AGENT - START IN MARCH We are recruiting for a fantastic customer service agent... in Chiswick that has a great working environment, excellent training and is a really fun place to work. This is a non-sales job role, Your duties will involve dealing with existing Customers offering outstanding customer service on an inbound basis, dealing with mobile phone insurance enquiries. You will have to establish rapport with the customer, help them with any issues they have ... paced environment " Maintain a positive attitude in handling calls professional " Order processing and accurate data entry The Candidate: “Delivering outstanding Customer Service " We are...

  18. Customer Service Executive

    Sutton | 18000.0000 | From Reed

    The role is a minimum of 40 hours a week spread across 8am - 6pm, Monday to Friday A fantastic opportunity has arisen with one of my clients based in the heart of Sutton. If you are looking to... excellent Customer Service. There will be an element of high volume of inbound calls with a mix of outbound follow up calls (not sales calls!). You will be responsible for delivering a high quality of customer service at all times and be given extensive training to ensure that you have all the support and advice you need and understanding of the contracts and processes you will be working on. You will be allocated specific companies and customers and will be expected to take ownership in offering them the best customer service. If you can bring to the role: - Personality combined with...

  19. Customer Service Administrator

    Sutton | 18000.0000 | From Huntress

    Customer Service Administrator Our client, a leading company based in the Sutton area are currently seeking an articulate and organised individual to provide a high level of customer service to... customers and suppliers. The post-holder will be responsible for maintaining UK based and overseas customer accounts and dealing with queries as necessary. Responsibilities Include: Be the first point of contact for the businesses customers/suppliers, building strong relationships and providing excellent customer service Dealing with any queries regarding orders and ensuring these are ... conversions. Ensuring that customers are aware of any potential delays to their delivery. Investigate and resolve any invoice queries and liaise with accounts to ensure that no invoices are awaiting...

  20. Customer Service Advisor

    London | 20000.0000 | From Reed

    Motor Trade Organisation based in North London . This Call Centre is responsible for inbound and outbound calls from and to the companies customer base . You will be booking services . MOT's and... repairs. ( NO COLD CALLING ) on behalf of 14 dealerships in the companies group. This is a fast paced. Target driven environment  were you will also be required to up and cross sell other value added services. You must have  an excellent telephone manner , attention to detail , a proven team player . You will also need to have a high regard for customer service satisfaction, computer literate. have boundless enthusiasm and the tenacity to meet and exceed challenging but  achievable targets . Experience in a similar role would prove a distinct advantage . Successful applications can...